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0.0 - 1.0 years
2 - 3 Lacs
Gurugram, Sector 18
Work from Office
About Us: Control Z is at the forefront of a revolution in the smartphone market, creating a new category of renewed devices that are greener, smarter, and better. By blending innovation with sustainability, we are redefining how smartphones are consumed. Join us in shaping the future of technology and driving this transformation. We are seeking a Product Specialist to support our sales and customer engagement initiatives, ensuring a seamless experience for our customers. Key Responsibilities: Customer Engagement: Handle inbound calls from potential and existing customers in a professional and friendly manner. Assist customers in understanding our product offerings and address any queries they may have. Sales Conversion: Drive sales by effectively converting inbound inquiries into successful transactions. Upsell and cross-sell products and services based on customer needs. Product Knowledge: Stay well-informed about all products and services to accurately explain their features, benefits, and value propositions. Provide customers with detailed insights to help them make informed purchasing decisions. Customer Assistance: Guide customers through the online purchase process and assist with any difficulties. Address customer concerns and provide effective solutions to ensure satisfaction. Achieve Sales Targets: Meet and exceed monthly sales goals, contributing to overall team success. Track and report daily, weekly, and monthly performance to the sales manager. Customer Retention: Build and maintain strong relationships with customers by offering exceptional service and follow-up support. Ensure customer satisfaction to encourage repeat business and referrals. CRM Management: Use CRM software to document all customer interactions, sales, and follow-ups. Ensure data accuracy and timely updates in customer records. Team Collaboration: Work closely with the sales and marketing teams to align on strategies, promotions, and campaigns. Participate in team meetings and contribute to sales improvement initiatives. Continuous Learning: Stay updated with the latest product information, promotions, and industry trends. Attend training sessions to enhance product knowledge and sales techniques. Key Requirements: Bachelors degree or currently pursuing a degree in Business, Marketing, Sales, or a related field. Strong communication and interpersonal skills to engage with customers effectively. Ability to understand and explain product features clearly and persuasively. Passion for sales, customer service, and technology. Basic knowledge of CRM tools and sales processes is a plus. Ability to work in a fast-paced environment and meet sales targets. Self-motivated, proactive, and a good team player Exp.- 1 year / Freshers Preferred
Posted 2 months ago
1.0 - 5.0 years
3 - 7 Lacs
Noida, Delhi
Work from Office
Sales Responsibilities: Lead Generation : Identify and generate leads through cold calling, networking, and referrals. Client Meetings : Schedule and conduct meetings with potential clients to present our solutions. Sales Conversion : Convert leads into sales by understanding client needs and offering tailored solutions. Negotiation & Closing Deals : Handle pricing discussions and close contracts efficiently. Customer Relationship Management : Maintain strong relationships with existing clients for repeat business. Sales Reporting : Track and analyze sales performance to improve strategies .
Posted 2 months ago
1 - 5 years
3 - 8 Lacs
Hyderabad, Bengaluru
Work from Office
Roles & Responsibilities: Lead Management: Handle inbound sales inquiries and leads generated through various channels, including the company website, social media, email campaigns and other marketing efforts. Customer Engagement: Engage with potential customers to understand their needs, provide product information and address any questions or concerns. Sales Conversion: Convert qualified leads into sales opportunities by guiding customers through the sales process and providing tailored solutions. CRM Management: Maintain accurate records of customer interactions and lead status in the CRM system, ensuring all information is up-to-date and properly documented. Follow-up: Conduct timely follow-ups with leads and prospects to nurture relationships and move them through the sales funnel. Product Knowledge: Develop a deep understanding of the companys products and services to effectively communicate value propositions to potential customers. Collaboration: Work closely with the marketing team to align sales efforts with marketing campaigns and initiatives. Performance Metrics: Achieve and exceed sales targets and KPIs set by the Head of Sales.
Posted 2 months ago
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