Sales Co-ordinator

Urgent Hiring || Sales Coordinator || Mumbai

Profile: - Sales Coordinator

Experience:- Min 0 to 1Year (Fresher also apply)

CTC:- Upto 3 LPA (Depend on the interview)

Location:- Bangalore

Key Responsibilities:

1) Pre Offer Preparation

• On receipt of enquiry from customer to check the history for prices for margin, quality and delivery issues.
• Discuss one minute with the Boss and finalise the prices based on margin planned and compitator. Have a clear strategy
• The prices have to be strictly as per price list - increase or decrease by percentage to price list. Accordingly work with Boss and agree.

2) RQDD WORK

• Check the purchase order if it is in line with the offer given and prices negotiated. size and qty are correct, terms and conditions are in line with our offer. Also no special conditions are levied like inclusion of new terms like penalty clause etc.,
• Post the order details and value in the "PO'S Received" whatsapp group.
• Check input availability with the factory and then with the Purchase dept,.
• In case of big order, check if part qty dispatches are possible.(It is good for us to dispatch part qty)
• Send an email to RQDD Engineer giving the order information and customer required dispatch date.
• Call RQDD executive and discuss any important aspects of the purchase order .
• If required, negotiate the dispatch date with planning manager,BOSS and or the customer through boss and find suitable mutually agreed dispatch date. Inform the RQDD executive to send the conformation email.
• The time given for RQDD work is 4 hr to 24 hrs, except in case of waiting for input supply information form the vender or any techinical clarification form the factory and the customer. In case of any delay ,inform the customer through the boss the reason for the delay and when will the order acknowledgement will be sent.

3) Order acknowledgement

• To send the order acknowledgement with confirmed dispatch date full or part qty (sometimes 1 week dispatch period in case of big orders) apply SMART rule . In some caeses,the order acknowledgement is to be sent to multiples receipents.
• In 80% of the cases, the order acknowledgement shoud reach the customer within 24 hours. 15% of the cases, Within 48 hrs. In exceptonal 5% cases, it can be more time due to input clarification from vendor or any techinial clarification etc., In this exceptional case, the customer has to be kept informed.

4) Work Order Handling

• To handover set of documents - PO,RQDD,Technical specification, price agreed w.r.to price list etc., as per approved list attached with this document (Document No: OPSOP/R/01-Review/01 dtd:15.09.2025)
• Time for work order handling is maximum 24 hrs for 80% of the orders.48 hrs in case of 15% of the orders. in case of balance 5% with in 24 hrs of clearing the pending input or technical clarification
• Any pending Work order to issued to be repoted in the daily pending work list.

5) Pending Orders

• Monitor and review all pending orders on a daily basis. In case of any expected delay alert the boss.
• Review and follow the Red orders with plaining team and update to BOSS and ensure that Red order is closed ASAP. The goal is to close the red order and not be get into excuse mode.
• Special attention to be given to the sample orders
• Special attention to be given to the CCWO Orders
• Keep a close watch on individual order progress at factory by checking dia control and ensure that order will dispatched well in time . In case of any doubt alert the Boss immediately.
• If there is any delay noticed on account of techinical or input any other issues immediatly inform the Boss and provide solution

6)Payment Collection

• We must get or collect all the payments well within credit period plus maximum 3 to 5 days.
• To keep a track of pending payments of the customers by age and FORCAST of fund coming days or week.
• In case customers who always pay late, to take extra effort by remainding and alerting the responsible person at customer end and the Boss so that payment will received in time.
• When you notice that even after your best efforts a particular customer payments are getting delayed then transfer the case to your Boss and help him to collect the dues.

Job Type: Fresher

Pay: Up to ₹300,000.00 per year

Application Question(s):

• Are you a Fresher ?
• What Is Your Expected Ctc ?
• Comfortable with Bangalore (Amruthnagar) ?

Work Location: In person