Sales & Client Success Executive

We’re looking for a proactive and empathetic Inside Sales & Client Success Executive to manage our inbound leads pipeline, handle queries, and convert interest into successful sales — primarily in the small-to-mid ticket size range.

This role is a blend of consultative sales and light client servicing, ideal for someone who thrives in fast-paced environments and understands the importance of speed, clarity, and customer trust in closing deals.

Responsibilities

• Respond promptly to inbound leads across email, chat, and calls
• Understand client requirements and guide them toward the right product or service
• Manage the full inbound sales lifecycle — from lead qualification to closing
• Ensure timely follow-ups to prevent warm leads from going cold
• Update and maintain lead status in the CRM system accurately
• Identify and escalate common objections or gaps in product understanding
• Collaborate with product/operations teams to ensure seamless handoffs
• Deliver a high standard of communication and professionalism in every interaction

Requirements

• 2–4 years of experience in inside sales, inbound sales, or customer success roles
• Strong written and verbal communication skills in English (and regional languages if relevant)
• Proven ability to convert leads into customers, not just provide information
• Comfortable working with CRM tools (e.g., Zoho, HubSpot, Freshsales)
• Empathy-driven sales approach — not pushy, but focused on closure
• Highly responsive, organized, and self-driven

Bonus (Nice to Have)

• Experience in a fast-growing startup or D2C/tech company
• Familiarity with small-ticket B2C or B2B sales
• Understanding of upselling/cross-selling dynamics

What We Offer

• Competitive salary + performance-based incentives
• Opportunity to be a key part of a growing team
• Friendly, high-performance work culture
• Learning and growth opportunities in sales and client engagement

Job Types: Full-time, Permanent

Pay: ₹360,000.00 - ₹400,000.00 per year

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Paid time off

Schedule:

• Day shift

Supplemental Pay:

• Commission pay

Application Question(s):

• Sales and Client Servicing Experience

Work Location: In person