Salesforce BA NTT DATA Global Delivery Services Limited

12.0 - 18.0 years

12 - 18 Lacs

Hyderabad, Telangana, India

On-site

Qualifications: Required: Current Salesforce Administrator Certification 5+ years of Business Analysis experience, including: oLed or performed a major role in Discovery Workshops oProduce AS-IS and TO-BE process flows in Visio, Lucid, etc. oIdentifying gaps and pain points oElucidate requirements into User Stories and Acceptance oCriteria and gain client sign-off oPrepare for and conduct Sprint End client demos oWork with technical leads; onshore and offshore oUse Analytical and problem-solving skills othe Relationship Builder among Product Owner, Client and other project stakeholders. A minimum of 3 years: outilizing Salesforce Best Practices oknowing when to utilize configuration vs. custom code vs. App Exchange product oworking within Agile development methodology oworking in JIRA, or similar Project Management tool 3+ years of Salesforce.com experience, including: oConfiguration oWorkflow/ Process Builder and Flow oApproval Processes oOrg Wide Sharing Rules oRole hierarchy and User Profiles oData migration using Data Loader or Data.io oReports and Dashboards Creation Preference Qualifications: Salesforce App Builder, Service Cloud or Sales Cloud Consultant Certification Agile cert (SAFe, IIBA, PMI, etc.) Superior written and verbal communication Strong understanding of CRM functional knowledge Prior experience with multiple system integrations and data field mapping Experience in User Acceptance Testing and End-User Training Ideal Mindset: Communication. You are the bridge that ensures the customer requirements are communicated accurately with the internal team. Attention to details. Provide strong attention to detail in documenting the requirements and understanding the needs of the Client.

Posted 3 weeks ago

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Assistant Vice President - IT Delivery - Gurugram Canara HSBC Life Insurance Company

9.0 - 14.0 years

15 - 25 Lacs

Gurugram

Work from Office

Responsible for the managing the deliveries of the below applications 1. Group Asia Policy Admin System 2. CRM Servicing & Digital 3. Sales Application 4. Satellite Systems 5. Oracle Fusion finance ERP 6. SharePoint Internal Comm System 7. Bank Integration 8. Bank System integration Projects Business users – Sales, New Business (Group), Policy & Customer Servicing, Finance, HR, Persistency Support activities for product launches Managing the Business Analysts, Delivery leads, Testing Lead Supporting the Customer DIY Journey Managing the bank integration Projects from bank. Leading the integration aspects across the systems Ensuring the deliveries are aligned to the IT’s overall architecture Supporting the IT governance activities and ensuring all audit observations are getting closed within the agreed timelines Work closely with Sales, NB (Group), Policy & Customer Servicing, Finance, HR teams to ensure project objectives as defined by Management are met. Responsible for the deliveries to the business with regard to requirements, delivery and quality. Playing the role of solution architect for complex deployments

Posted 1 month ago

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