Sales and service cordinator

Job Title: Sales and Service Coordinator – Solar & ELV Systems (Ladies Preferred)Company: Sysgreen EdappalLocation: Edappal, Kerala

Job Summary:

Sysgreen Edappal is seeking a smart, organized, and customer-focused lady professional to join our team as a Sales and Service Coordinator. The candidate will coordinate between clients, sales executives, and technical teams to ensure smooth handling of solar and ELV (Extra Low Voltage) projects — from inquiry to installation and after-sales service.

Key Responsibilities:Sales Coordination:

• Handle customer inquiries for solar systems and ELV solutions (CCTV, access control, networking, etc.).
• Prepare quotations, proposals, and coordinate with engineers for technical inputs.
• Maintain records of inquiries, quotations, and ongoing projects.
• Support the sales team with documentation, follow-ups, and report preparation.
• Follow up with clients for quotation status, order confirmations, and payments.

Service Coordination:

• Receive and track service calls, complaints, and maintenance requests.
• Schedule service visits and ensure timely resolution with service engineers.
• Manage AMC (Annual Maintenance Contract) tracking and renewals.
• Maintain service history and prepare periodic performance summaries.

Office Administration:

• Assist in preparing invoices, delivery notes, and project completion reports.
• Maintain organized records of sales and service documents.
• Coordinate with vendors and suppliers for material dispatch and logistics.
• Support marketing and customer engagement activities when required.

Qualifications & Experience:

• Education: Diploma or Degree in Electrical / Electronics / Business Administration.
• Experience: 1–4 years in sales/service coordination (preferably in Solar or ELV sector).
• Technical Knowledge:
• Basic understanding of solar systems (on-grid/off-grid/hybrid).
• Familiarity with ELV systems (CCTV, access control, PA, and networking).
• Computer Skills: MS Office, Excel, and basic ERP/CRM knowledge preferred.

Key Skills:

• Excellent verbal and written communication.
• Strong organizational and multitasking skills.
• Customer-oriented with a proactive attitude.
• Ability to coordinate effectively between multiple teams.

Additional Information:

• Location: Sysgreen Office, Edappal.
• Gender: Ladies Preferred.
• Languages: Malayalam, English
• Driving License: Preferred, not mandatory.

Job Type: Full-time

Pay: ₹9,527.38 - ₹13,509.30 per month

Work Location: In person