Job
Description
About Us At KuberBox, we’re redefining fine jewellery for the modern Indian. With a strong online presence and growing customer base, we’re looking to bring in experienced sales professionals from the diamond jewellery space to elevate our customer engagement and help convert high-intent leads into lifelong buyers. Who We’re Looking For You’ve worked on the shop floor of a reputed jewellery chain. You understand solitaires, color-clarity-cut-carat, and how to build trust in high-ticket jewellery sales. You’re digitally savvy and ready to bring that consultative magic to our D2C customers via WhatsApp, video calls, and phone conversations. Key Responsibilities Engage with inbound leads via WhatsApp, phone, video, or email Guide customers through product discovery, design options, pricing, and certification details Build trust and drive conversions for high-value and made-to-order jewellery Maintain a disciplined follow-up funnel to close warm leads Upsell complementary products (e.g., rings with earrings, solitaires with bands) Log all conversations, notes, and statuses into CRM tools Coordinate with catalog, operations, and production teams for customer requirements Offer video consultations and live product demos where required Handle queries related to customization, engraving, delivery timelines, etc. Requirements 2+ years experience in jewellery sales, preferably with diamond and bridal jewellery Prior work with organized retail brands is preferred Strong product knowledge of diamonds, gold purity, hallmarking, GIA/IGI certification Excellent interpersonal and communication skills – English & Hindi a must Comfortable using WhatsApp Web, Google Sheets, video calling tools, CRM platforms Self-driven, target-oriented, and emotionally intelligent Availability to work 6 days a week (including weekends), with weekly offs What You’ll Get Competitive base salary + performance bonuses Career growth in a fast-growing D2C luxury brand Exposure to the future of digital-first jewellery retail Learn directly from founders & brand experts A customer-first culture that values trust, style & innovation Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Paid sick time Paid time off Compensation Package: Commission pay Performance bonus Schedule: Day shift Application Question(s): Why should you be selected? Work Location: In person
