Sale and operation Executive

Job Profile – Sales & Operations Executive (Bespoke Tailors Store, Delhi)

Position: Sales & Operations Executive
Location: Delhi
Industry: Bespoke Tailoring & Custom Apparel

Key Responsibilities:

• Sales & Client Service
• Greet and assist walk-in clients, understand their requirements, and guide them through fabric, style, and customization options.
• Build strong customer relationships to encourage repeat business and referrals.
• Upsell accessories or add-on tailoring services when applicable.
• Order & Delivery Management
• Coordinate with the production department to ensure accurate order details and timely execution.
• Track order status daily and follow up with the tailoring team for updates.
• Arrange and manage timely deliveries to customers, ensuring proper fitting and presentation.
• Production Liaison
• Communicate customer requirements clearly to the production team.
• Ensure measurements, design choices, and fabric selections are correctly documented and implemented.
• Quality & Customer Experience
• Inspect finished garments before delivery to maintain quality standards.
• Handle any alterations or adjustments promptly.

Requirements:

• Experience in retail sales, preferably in fashion, tailoring, or luxury apparel.
• Strong communication and interpersonal skills.
• Basic understanding of fabrics, styles, and tailoring processes.
• Organised and detail-oriented, with good follow-up skills.

Job Type: Full-time

Pay: ₹10,552.55 - ₹37,340.39 per month

Language:

• English (Preferred)

Work Location: In person