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0 - 5 years
3 - 5 Lacs
Delhi NCR, Gurgaon, Noida
Work from Office
HIRING FOR INTERNATIONAL CUSTOME SUPPORT EXECUTIVE & SENIOR CUSTOMER SUPPORT EXECUTIVE FOR NOIDA LOCATION. SALARY UP TO 5.5 LPA + MONTHLY INCENTIVES + 5 DAYS WORKING + FIXED OFF + FREE CABS Drop your Resume # virtuencrjobs@gmail.com Role & responsibilities:- * Respond to customer queries and customers concern. * Provide support for data collection to enable Recovery of the account for end user. * Maintain a deep understanding of client process and policies. * Reproduce customer issues and advance product bugs. * Provide excellent customer service to our customers. * You should be responsible to exhibit capacity for critical thinking and analysis. * Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment. Preferred candidate profile:- Any Graduate & Post Graduate Can Apply/- Fresher & Experience Both Can Apply/- Comfortable with US Shifts Timing/- Good Communication/- Immediate Joiner OR 30 Days Notice/- Perks and Benefits:- 5 Days Working Free Cabs Monthly Incentives Yearly Bonus Medical Facility Drop your Resume # virtuencrjobs@gmail.com Note Applications SENT TO ANY Other Email Address WILL NOT BE Entertained
Posted 3 months ago
0 - 5 years
3 - 5 Lacs
Gandhinagar, Ahmedabad
Work from Office
MASS HIRING FOR CUSTOMER SUPPORT EXEUTIVE OF VOICE & CHAT SALARY UP TO 5 LPA + 5 DAYS WORKING + FIXED OFF + MONTLY INCENTIVES + FREE CABS. Drop your Resume:-virtuebackoffice@gmail.com Roles and Responsibilities:- Provide email support to customers through various channels (e.g., chat, email). Handle customer queries and concerns via phone calls, resolving issues promptly and efficiently. Maintain accurate records of all interactions with customers using CRM software. Collaborate with team members to achieve daily targets and improve overall performance metrics. Utilize blended process techniques to resolve complex customer issues escalated from semi-voice processes. Desired candidate profile:- Strong communication skills with excellent written English proficiency for effective email writing and query solving. With 6 months or more customer service experience is preferred but Freshers are also welcome to apply High School Diploma Experience in the Travel and Hospitality sector is a plus Great written communication skills including grammar and spelling Computer savvy Ability to work on semi-voice processes, including voice support if required. Immediate Joiner & 30 Days Notice Only. Flexibility to work in a 24/7 environment What You Can Expect:- Knowledgeable, encouraging, supporting and present leadership Diverse and community minded organization Career-growth and lots of learning opportunities for aspiring minds And yes...all the competitive compensation, performance bonus opportunities, and benefits you'd expect and maybe a few that would pleasantly surprise you Perks and benefits:- 5 Days Working Fixed Off Monthly Incentives Up to 5 K Night Shift Allowance Free Cab (9:00 PM 6:00 AM) Relocation Travel Exp + 5 days stay in a hotel Yearly Bonus Drop your Resume:- virtuebackoffice@gmail.com Note Applications SENT TO ANY Other Email Address WILL NOT BE Entertained.
Posted 3 months ago
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