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SailPoint Support Engineer Identity And Access Solutions Llc

1.0 - 4.0 years

10 - 17 Lacs

Hyderabad

Work from Office

Join a dynamic team working on cutting-edge identity solutions with SailPoint at one of Hyderabad's top tech hubs. Immediate joiners preferred. Great learning, fast growth, and exposure to global clients! Job Title: SailPoint Support Engineer Location: HiTech City, Hyderabad (Work from Office) Experience: 0 to 4 Years ( but preferred with 1 year) Notice Period: Immediate Joiners Preferred Job Description: We are looking for a motivated and detail-oriented SailPoint Support Engineer to join our Identity & Access Management (IAM) team in Hyderabad. The ideal candidate will support the administration, troubleshooting, and operational maintenance of SailPoint IdentityIQ platforms, ensuring secure and seamless access to enterprise systems. Key Responsibilities: Provide L1/L2 support for SailPoint IdentityIQ , resolving tickets related to user provisioning, access requests, and entitlement issues. Monitor daily scheduled jobs , connectors, and system logs; escalate complex issues to L3 or engineering teams. Troubleshoot user access issues across integrated systems like Active Directory, LDAP, or HRMS. Perform basic tasks like role modification, user onboarding/offboarding, and entitlement management. Collaborate with application owners and IAM leads to support audits, compliance checks, and access reviews. Document recurring issues, resolutions, and process improvements. Skills & Qualifications: 0 to 4 years of experience in IAM or application support, preferably with SailPoint IdentityIQ. Basic understanding of identity lifecycle management , provisioning workflows , and access reviews . Exposure to Java or BeanShell scripting is a plus. Familiarity with LDAP, Active Directory, and databases (MySQL/Oracle) preferred. Strong problem-solving skills and a willingness to learn in a fast-paced environment. Good communication and documentation skills. Additional Info: Work Mode: Work from Office (HiTech City, Hyderabad) Shifts: Rotational (including night or weekend support, as needed) Start Date: Immediate

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