Sai Indent Shipping Agency

Role & responsibilities 1. Business Development: Identify and pursue new business opportunities, build relationships with clients, and expand existing accounts. 2. Customer Service: Provide excellent customer service, respond to inquiries, and resolve issues. 3. Quotations: Prepare and submit quotations, proposals, and tenders to clients. 4. Shipment Coordination: Coordinate with operations team to ensure smooth shipment execution. 5. Market Research: Stay updated on market trends, competitor activity, and regulatory changes. 6. Sales Reporting: Track and report sales performance, pipeline, and customer interactions. Preferred candidate profile 1. Strong communication and negotiation skills 2. Knowledge of freight forwarding operations and industry regulations 3. Ability to work in a fast-paced environment 4. Strong analytical and problem-solving skills 5. Proficiency in CRM software and Microsoft Office 6. Meet or exceed sales targets 7. Build and maintain strong customer relationships 8. Expand customer base and increase market share