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4.0 - 6.0 years

5 - 6 Lacs

noida

Work from Office

Greetings from Niva Bupa! Position- Team Leader- Telesales Location- Noida Sector-64 6 Days working Primary Responsibilities: To manage a team of telesales advisors To ensure targets are met on a monthly basis through inbound and outbound sales To be responsible for the management of direct reports, one to one reviews and performance reviews. Driving per advisor productivity and sales quality across outlined parameters Key Roles & Responsibilities- Be in charge of running and managing the team daily Understand all organizations products, services, procedures and guidelines and communicate same to all team members. Monitor calls to ensure that due procedures and quality standards are strictly adhered to • Facilitate and organize training session for all agents and participate in recruitment of new team members Submit regular reports to management and seek new ideas and strategies to improve team performance Keep up with trends and happenings in the industry and ensuring adherence to industry standards Coaching, inspiring and motivating a sales team. A good understanding of the market dynamics in the respective sector. Coordinate with different departments to ensure Issuance of Policies Ensure self-target are also met (*Applicable for ARM) Key Requirements Education & Certificates Min 3-6 years Experience as a Team Leader on papers with experience of Health or Motor insurance domain) Drive productivity per advisor Attrition for the team • Improving leads conversion Employee motivation & engagement Control the Loss ratio for the team by ensuring product mix in line to Organization objectives Driving sales quality through controlling policy cancellations/ endorsements Interested candidates can share their CV at 7430802568 along with subject "CV for Manager"

Posted 2 weeks ago

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4.0 - 6.0 years

7 - 12 Lacs

Hyderabad

Hybrid

Responsibilities: Plan, design, code, and execute tests, including user interfaces, business logic, and data access according to application need Test, automate, troubleshoot, and critique software components Provide efficient reports on defect status, team progress, and own assignments Perform quality assurance and end-user acceptance testing to confirm the product satisfies end-user requirements and needs Communicate with technical and business personnel about business requirements, system-related capabilities, and enhancement status. Qualifications: Required: Candidate should have minimum 5 years of experience in manual and automation testing. Experience in Automation testing with Playwright/SAHI Pro or equivalent. Experience in maintaining CI/CD Pipeline in Azure DevOps/Jenkins. Ability to write reusable code/Test Automation Framework development/Maintenance Experience related to tools like TestNG /Cucumber Knowledge on Programming languages Javascript/Python Knowledge on STLC and relevant tools Knowledge on GIT Ability to write SQL queries for Microsoft SQL Server databases. Excellent verbal and written communication skills, and ability to interact effectively across all levels Excellent organizational skills and attention to detail Preferred: Experience in Playwright/SAHI Pro Knowledge on Microsoft Azure DevOps. Experience in Agile Methodology. Knowledge on JMeter / other Performance testing tools. Good to have knowledge of BFSI Domain.

Posted 1 month ago

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