Sahayog Hospital (Ramade Memorial Medicare Research Institute Pvt. Ltd.)

Role & responsibilities Compliance to Vision and Mission of the hospital Hospital Strategic and Operational Plan Annual Budget & Marketing Plan Responsible for Turnover and adhering to operative margins as per the business plan Ensuring resources management, organization growth and profitability. Implementation of policies and processes and ensuring quality assurance. Monitoring costs to keep them at optimum level. Planning and reviewing the execution of operational tasks. Defining parameters for the measurement of service quality. Monitoring and reviewing all patient related services to ensure high degree of customer satisfaction index. Employee training and staff welfare. Ensuring seamless information flow. Set short- and long-term objectives for the team towards planned targets. Develop operational strategies to ensure excellence and patient's satisfaction Adhere to all applicable standards of professional practice and professional codes of ethics in carrying out the operations of the organization, such as clinical, teaching, research and business activities. To handle customer grievances. To enforce staff rules and discipline of the doctors in consultation Preferred candidate profile 7 to 12 years of experience in Healthcare clinical and non - clinical Operations BAMS/BHMS degree with MBA / MHA Strong understanding of healthcare clinical and non - clinical operations