Our Client is a global leader in enterprise software solutions, delivering innovative and customer-centric products across multiple industries. We are looking for someone to join their CONTROL Team, which is an enterprise level ERP solution. It offers advanced manufacturers high efficiency, precision production controls and innovative capabilities like lean, demand flow and supply chain management within a stable, high-performance platform. Responsibilities: Provides product support throughout life cycle of issue from initial entry through resolution. Coordinates problem-solving efforts, provides regular communication to customers, record keeping of research, leads data discovery, bug tracking to engineering, validation of solution inhouse, customer delivery of resolution and finally confirmation of solution to business issue. Provides technical and application functional support via phone, email or online conference for licensed customers, field personnel, partners and re-sellers. Analyzes data and runs tests upon finding a root cause. Collects appropriate data by interviewing the contacts for the particular issue then documents all activities related to reaching a resolution for the reported issue within the case management system. Determines, recommends and executes the appropriate actions for resolution, which may be more complex and input from development before pursuing a particular path may be needed. Interact with team members to facilitate knowledge transfer and to accelerate product knowledge expertise. Requirements Minimum of 8 years of experience in enterprise software, including engineering, consulting, or presales. B.S degree in Computer Science, Software Engineering or equivalent preferred. ERP application experience in at least one of the following: CONTROL, SAP, ORACLE, Microsoft Dynamics AX, or similar. Financial application experience (preferred but not required) with systems such as: Unit4 CODA, Sage Financials, Cost Point, or similar. Hands-on experience with the following: Programming: C#, .net, Visual Studio, PL/SQL, COBOL, JAVA, XML, JavaScript. Databases: SQL Server, Oracle Scripting: ActivePerl, PowerShell, Windows Batch Scripting, GNU freeware sort utility. Debugging: Microsoft debugging tools for web applications. Experience with: Windows Server, Team Foundation Servers or Azure Dev Ops. Experience with compiling, linking, testing, deploying applications and application fixes. Certification on any of the Microsoft technologies (preferred but not required). Good presentation and communication skills, with a focus on remote technical exchanges. Show more Show less

Key Deliverables: Lead Generation Generate leads through interactions with DSE or through channel partners/open market. Customer Relationship Management End to end customer relationship management including explaining product offerings and resolving sales queries. Cross-selling product offerings to customers. Educates customers with information to build their understanding of issues and capabilities. Goes beyond their day-to-day work to assist customers in a positive manner. Dealer Relationship Management Maintaining relationship with assigned dealer. Deal Processing Collecting all pre-sanction and post sanction documents and performing accurate data entries (RSPM, SAGE etc) Internal Stakeholder Management Interact with operations and credit team in order to ensure smooth processing of loan application. Education Qualification : Only Graduate preferred. Specialized job competencies : Functional Competencies Communication Skill Negotiation Skill Market/Industry Knowledge Analytical Skill Product Knowledge Functional Competencies Communication Skill Negotiation Skill Market/Industry Knowledge Analytical Skill Product Knowledge Hiring Parameters: Candidates from Finance graduate stream preferred. Should be comfortable to move in the market. Should have learning attitude

Bough is a decidedly different kind of advisory, assurance, and transformation solutions firm. Working collaboratively with clients in finance, audit, and compliance organizations, we co-create fully integrated and comprehensive solutions that connect people, processes, and technologies to navigate accounting, reporting, and compliance matters. Our services include finance and accounting advisory, revenue assurance, FP&A advisory and support, risk advisory, and process automation and transformation. We are busy and sometimes crazy busy delivering exceptional results to our clients with trust, quality, and humanness. Our name 'Bough' means the main branch of a tree - a name that keeps us grounded in nature and emphasizes our belief that we wish to be the main branch on which our clients and employees lean with trust. For any position we are hiring, we don’t just want you to be an ambitious, analytical, multi-skilled, risk-taking go-getter for Bough. We want you to be more. More for yourself and for anything you undertake. Socially responsible, intuitive, empathetic, trustworthy, thoughtful, imaginative, creative, and curious are some words that resonate with us. Your skills are a qualifier, and we believe that each of us is much more than the skills we bring to our job - the person we are looking for... Role Description: We are seeking an experienced and forward-thinking individual to lead high-impact Financial Planning & Analysis (FP&A) engagements and manage overall finance operations for top-tier clients. This role requires a deep understanding of U.S. GAAP/IFRS, expertise in finance transformation, the ability to deliver customized solutions, and a strong command of technology tools that enhance efficiency, client experience, and insight generation. This is a strategic role focused on driving business performance through financial insights and strategic analysis—enhancing data integrity, ensuring consistency in reporting, and enabling better business decisions through clean, actionable data. Key Responsibilities: Lead and manage end-to-end revenue forecasting, budgeting, and variance analysis processes; provide actionable recommendations Act as the client executive and senior point of contact for relationship management, ensuring service quality and client satisfaction Prepare and deliver management reports, dashboards, and presentations for leadership and board meetings Support M&A analysis, capital investment evaluation, and ROI modeling for clients Identify opportunities to streamline FP&A processes and drive operational improvements through automation and enhanced tooling Leverage modern tools (e.g., data analytics, financial modeling software, automation platforms, cloud-based reporting solutions) to deliver tailored insights and optimize client processes Partner with cross-functional teams to deliver insightful analysis on performance metrics and reporting frameworks Drive strategic alignment between finance operations and broader company goals Deliver and maintain financial models to support strategic initiatives and scenario analysis Lead initiatives to ensure financial and operational data accuracy, consistency, and completeness across systems (CRM, ERP, BI tools) Enhance reporting cadence and deliverables through smart dashboards and self-service data models Support clients with systems implementation, data structuring, and reporting best practices across tools such as Salesforce, SAP, Zuora, NetSuite, Workday, and BI platforms Drive data cleansing activities to eliminate duplicates, fill data gaps, and standardize entries across platforms Define and implement robust data governance practices, including data standards, validation rules, and ownership models Analyze and interpret KPIs related to revenue data governance—such as DSO review, ARR/MRR review, revenue recognition cycle, unbilled orders review, and manual revenue corrections—to provide actionable insights Contribute to business development through client relationship building, proposal development, and participation in industry discussions and thought leadership Supervise and mentor a team of professionals; promote a culture of innovation and continuous learning Mentor junior team members and contribute to building FP&A best practices within the organization Support recruitment efforts to hire and retain top finance talent Basic Qualifications: CPA, CA, ACCA, MBA, CMA, or a Master’s in Finance and Accounting (preferred) 6–12 years of progressive experience in finance operations, accounting advisory, public accounting (preferably with Big 4 firms), or technical controllership Deep knowledge of U.S. GAAP and SEC reporting standards Proven ability to identify and implement tech-enabled solutions that improve reporting, compliance, and decision-making Strong experience with tools such as Excel (advanced), Power BI, Alteryx, Tableau, BlackLine, Workiva, or similar platforms Working knowledge and hands-on experience with ERP tools like SAP, NetSuite, Adaptive Insights, Anaplan, Oracle Cloud ERP, Sage 300, Zoho, or similar platforms Demonstrated experience in data governance, data cleansing, and working with large datasets Preferred Skills: Excellent analytical and problem-solving ability. Strong written and verbal communication; able to explain technical concepts clearly. High energy, enthusiasm, and a commitment to exceeding client expectations. Entrepreneurial mindset with eagerness to learn and grow. Ability to work both independently and in a collaborative team setting. Show more Show less

Bough is a decidedly different kind of advisory, assurance, and transformation solutions firm. Working collaboratively with clients in finance, audit, and compliance organizations, we co-create fully integrated and comprehensive solutions that connect people, processes, and technologies to navigate accounting, reporting, and compliance matters. Our services include finance and accounting advisory, revenue assurance, FP&A advisory and support, risk advisory, and process automation and transformation. We are busy and sometimes crazy busy delivering exceptional results to our clients with trust, quality, and humanness. Our name 'Bough' means the main branch of a tree - a name that keeps us grounded in nature and emphasizes our belief that we wish to be the main branch on which our clients and employees lean with trust. For any position we are hiring, we don’t just want you to be an ambitious, analytical, multi-skilled, risk-taking go-getter for Bough. We want you to be more. More for yourself and for anything you undertake. Socially responsible, intuitive, empathetic, trustworthy, thoughtful, imaginative, creative, and curious are some words that resonate with us. Your skills are a qualifier, and we believe that each of us is much more than the skills we bring to our job - the person we are looking for... Role Description: We are seeking an experienced and forward-thinking individual to lead high-impact accounting advisory engagements for top-tier clients. This role requires a deep understanding of U.S. GAAP/IFRS, the ability to deliver customized solutions, and a strong command of technology tools that enhance efficiency, client experience, and insight generation. This is a strategic role focused on technical accounting and driving business performance through financial insights and strategic analysis—ensuring consistency in reporting and enabling better business decisions through clean, actionable data. Key Responsibilities: Lead advisory projects involving technical accounting matters such as ASC 606, ASC 842, ASC 805, and ASC 718 Support clients through IPO readiness, SPAC transactions, M&A, audit support, and SEC reporting Evaluate clients’ existing accounting systems and processes, recommending improvements that align with both technical standards and operational efficiency Ensure accurate and timely preparation of financial statements in accordance with applicable GAAP Oversee monthly, quarterly, and annual close processes Review financial deliverables, ensuring quality and adherence to internal controls, regulatory requirements, tax laws, and external audits Serve as a strategic advisor to CFOs and Controllers, offering both technical guidance and practical, scalable solutions Collaborate with cross-functional teams and external auditors to drive alignment and quality outcomes Drive strategic alignment between finance operations and broader company goals Provide guidance on the financial implications of business decisions and strategic initiatives Partner with cross-functional teams including FP&A, tax, legal, and operations to ensure cohesive financial management Contribute to business development through client relationship building, proposals, and participation in industry discussions and thought leadership Supervise and mentor a team of professionals; promote a culture of innovation and learning Support recruitment efforts to hire and retain top finance talent Basic Qualifications: CPA, CA, ACCA, MBA, CMA, or a Master’s in Finance and Accounting (preferred) 6–12 years of progressive experience in finance operations, accounting advisory, public accounting (preferably with Big 4 firms), or technical controllership Deep knowledge of U.S. GAAP and SEC reporting standards Proven ability to identify and implement tech-enabled solutions that improve reporting, compliance, and decision-making Strong experience with tools such as Excel (advanced), Power BI, Alteryx, Tableau, BlackLine, Workiva, or similar platforms Working knowledge and hands-on experience with ERP tools like SAP, NetSuite, Adaptive Insights, Anaplan, Oracle Cloud ERP, Sage 300, Zoho, or similar platforms Strong business acumen, excellent communication skills, and the ability to synthesize data into actionable recommendations Preferred Skills: Excellent analytical and problem-solving ability. Strong written and verbal communication; able to explain technical concepts clearly. High energy, enthusiasm, and a commitment to exceeding client expectations. Entrepreneurial mindset with eagerness to learn and grow. Ability to work both independently and in a collaborative team setting. Show more Show less

We are seeking a highly skilled Development Lead with expertise in Generative AI and Large Language models to join our dynamic team. As a Development Lead, you will play a key role in developing cutting-edge AI models and systems for our clients. Your primary focus will be on driving innovation and leveraging generative AI techniques to create impactful solutions. The ideal candidate will have a strong technical background and a passion for pushing the boundaries of AI technology. Job Description: Responsibilities : Develop and implement creative experiences, campaigns, apps, and digital products, leveraging generative AI technologies at their core. Successful leadership and delivery of projects involving Cloud Gen-AI Platforms and Cloud AI Services, Data Pre-processing, Cloud AI PaaS Solutions, LLMs, Base Foundation Models, Fine Tuned models, working with a variety of different LLMs and LLM APIs. Conceptualize, Design, build and develop experiences and solutions which demonstrate the minimum required functionality within tight timelines. Collaborate with creative technology leaders and cross-functional teams to test feasibility of new ideas, help refine and validate client requirements and translate them into working prototypes, and from thereon to scalable Gen-AI solutions. Research and explore emerging trends and techniques in the field of generative AI and LLMs to stay at the forefront of innovation. Research and explore new products, platforms, and frameworks in the field of generative AI on an ongoing basis and stay on top of this very dynamic, evolving field Design and optimize Gen-AI Apps for efficient data processing and model leverage. Implement LLMOps processes, and the ability to manage Gen-AI apps and models across the lifecycle from prompt management to results evaluation. Evaluate and fine-tune models to ensure high performance and accuracy. Collaborate with engineers to develop and integrate AI solutions into existing systems. Stay up-to-date with the latest advancements in the field of Gen-AI and contribute to the companys technical knowledge base. Must-Have: Strong Expertise in Python development, and the Python Dev ecosystem, including various frameworks/libraries for front-end and back-end Python dev, data processing, API integration, and AI/ML solution development. Minimum 2 years hands-on experience in working with Generative AI Applications and Solutions. Minimum 2 years hands-on experience in working with Large Language Models Solid understanding of Transformer Models and how they work. Reasonable understanding of Diffusion Models and how they work. Hands-on Experience with building production solutions using a variety of different. Experience with multiple LLMs and models - including GPT-4o, Gemini, Claude, Llama, etc. Deep Experience and Expertise in Cloud Gen-AI platforms, services, and APIs, including Azure OpenAI, AWS Bedrock , and/or GCP Vertex AI . Solid Hands-on Experience working with Enterprise RAG technologies and solutions / frameworks - including LangChain, Llama Index, etc. Solid Hands-on Experience with developing end-to-end RAG Pipelines . Solid Hands-on Experience with Agent-driven Gen-AI architectures and solutions, and working with AI Agents . Hands-on experience with Single-Agent and Multi-Agent Orchestration solutions Solid Hands-on Experience with AI and LLM Workflows Experience with LLM model registries (Hugging Face), LLM APIs, embedding models, etc. Experience with vector databases (Azure AI Search, AWS Kendra, FAISS, Milvus etc.). Experience in data preprocessing , and post-processing model / results evaluation. Hands-on Experience with Diffusion Models and AI. Art models including SDXL, DALL-E 3, Adobe Firefly, Midjourney, is highly desirable. Hands-on Experience with Image Processing and Creative Automation at scale, using AI models. Hands-on experience with image and media transformation and adaptation at scale, using AI Art and Diffusion models. Hands-on Experience with dynamic creative use cases, using AI Art and Diffusion Models. Hands-on Experience with Fine-Tuning LLM models at scale. Hands-on Experience with Fine-Tuning Diffusion models and Fine-tuning techniques such as LoRA for AI Art models as well. Hands-on Experience with AI Speech models and services, including Text-to-Speech and Speech-to-Text. Ability to lead design and development teams, for Full-Stack Gen-AI Apps and Products/Solutions, built on LLMs and Diffusion models. Ability to lead design and development for Creative Experiences and Campaigns , built on LLMs and Diffusion models. Nice-to-Have: Good Background and Foundation with Machine Learning solutions and algorithms Experience with designing, developing, and deploying production-grade machine learning solutions. Experience with Generative Adversarial Networks (GANs) and Variational Autoencoders (VAEs). Experience with custom ML model development and deployment Proficiency in deep learning frameworks such as TensorFlow, PyTorch, or Keras. Strong knowledge of machine learning algorithms and their practical applications. Experience with Cloud ML Platforms such as Azure ML Service, AWS Sage maker, and NVidia AI Foundry. Hands-on Experience with Video Generation models. Hands-on Experience with 3D Generation Models. Location: DGS India - Pune - Kharadi EON Free Zone Brand: Dentsu Creative Time Type: Full time Contract Type: Permanent

We are seeking a highly skilled Development Lead with expertise in Generative AI and Large Language models to join our dynamic team. As a Development Lead, you will play a key role in developing cutting-edge AI models and systems for our clients. Your primary focus will be on driving innovation and leveraging generative AI techniques to create impactful solutions. The ideal candidate will have a strong technical background and a passion for pushing the boundaries of AI technology. Job Description: Responsibilities : Develop and implement creative experiences, campaigns, apps, and digital products, leveraging generative AI technologies at their core. Successful leadership and delivery of projects involving Cloud Gen-AI Platforms and Cloud AI Services, Data Pre-processing, Cloud AI PaaS Solutions, LLMs, Base Foundation Models, Fine Tuned models, working with a variety of different LLMs and LLM APIs. Conceptualize, Design, build and develop experiences and solutions which demonstrate the minimum required functionality within tight timelines. Collaborate with creative technology leaders and cross-functional teams to test feasibility of new ideas, help refine and validate client requirements and translate them into working prototypes, and from thereon to scalable Gen-AI solutions. Research and explore emerging trends and techniques in the field of generative AI and LLMs to stay at the forefront of innovation. Research and explore new products, platforms, and frameworks in the field of generative AI on an ongoing basis and stay on top of this very dynamic, evolving field Design and optimize Gen-AI Apps for efficient data processing and model leverage. Implement LLMOps processes, and the ability to manage Gen-AI apps and models across the lifecycle from prompt management to results evaluation. Evaluate and fine-tune models to ensure high performance and accuracy. Collaborate with engineers to develop and integrate AI solutions into existing systems. Stay up-to-date with the latest advancements in the field of Gen-AI and contribute to the companys technical knowledge base. Must-Have: Strong Expertise in Python development, and the Python Dev ecosystem, including various frameworks/libraries for front-end and back-end Python dev, data processing, API integration, and AI/ML solution development. Minimum 2 years hands-on experience in working with Generative AI Applications and Solutions. Minimum 2 years hands-on experience in working with Large Language Models Solid understanding of Transformer Models and how they work. Reasonable understanding of Diffusion Models and how they work. Hands-on Experience with building production solutions using a variety of different. Experience with multiple LLMs and models - including GPT-4o, Gemini, Claude, Llama, etc. Deep Experience and Expertise in Cloud Gen-AI platforms, services, and APIs, including Azure OpenAI, AWS Bedrock , and/or GCP Vertex AI . Solid Hands-on Experience working with Enterprise RAG technologies and solutions / frameworks - including LangChain, Llama Index, etc. Solid Hands-on Experience with developing end-to-end RAG Pipelines . Solid Hands-on Experience with Agent-driven Gen-AI architectures and solutions, and working with AI Agents . Hands-on experience with Single-Agent and Multi-Agent Orchestration solutions Solid Hands-on Experience with AI and LLM Workflows Experience with LLM model registries (Hugging Face), LLM APIs, embedding models, etc. Experience with vector databases (Azure AI Search, AWS Kendra, FAISS, Milvus etc.). Experience in data preprocessing , and post-processing model / results evaluation. Hands-on Experience with Diffusion Models and AI. Art models including SDXL, DALL-E 3, Adobe Firefly, Midjourney, is highly desirable. Hands-on Experience with Image Processing and Creative Automation at scale, using AI models. Hands-on experience with image and media transformation and adaptation at scale, using AI Art and Diffusion models. Hands-on Experience with dynamic creative use cases, using AI Art and Diffusion Models. Hands-on Experience with Fine-Tuning LLM models at scale. Hands-on Experience with Fine-Tuning Diffusion models and Fine-tuning techniques such as LoRA for AI Art models as well. Hands-on Experience with AI Speech models and services, including Text-to-Speech and Speech-to-Text. Ability to lead design and development teams, for Full-Stack Gen-AI Apps and Products/Solutions, built on LLMs and Diffusion models. Ability to lead design and development for Creative Experiences and Campaigns , built on LLMs and Diffusion models. Nice-to-Have: Good Background and Foundation with Machine Learning solutions and algorithms Experience with designing, developing, and deploying production-grade machine learning solutions. Experience with Generative Adversarial Networks (GANs) and Variational Autoencoders (VAEs). Experience with custom ML model development and deployment Proficiency in deep learning frameworks such as TensorFlow, PyTorch, or Keras. Strong knowledge of machine learning algorithms and their practical applications. Experience with Cloud ML Platforms such as Azure ML Service, AWS Sage maker, and NVidia AI Foundry. Hands-on Experience with Video Generation models. Hands-on Experience with 3D Generation Models. Location: DGS India - Pune - Kharadi EON Free Zone Brand: Dentsu Creative Time Type: Full time Contract Type: Permanent

We are seeking a highly skilled Development Lead with expertise in Generative AI and Large Language models to join our dynamic team. As a Development Lead, you will play a key role in developing cutting-edge AI models and systems for our clients. Your primary focus will be on driving innovation and leveraging generative AI techniques to create impactful solutions. The ideal candidate will have a strong technical background and a passion for pushing the boundaries of AI technology. Job Description: Responsibilities : Develop and implement creative experiences, campaigns, apps, and digital products, leveraging generative AI technologies at their core. Successful leadership and delivery of projects involving Cloud Gen-AI Platforms and Cloud AI Services, Data Pre-processing, Cloud AI PaaS Solutions, LLMs, Base Foundation Models, Fine Tuned models, working with a variety of different LLMs and LLM APIs. Conceptualize, Design, build and develop experiences and solutions which demonstrate the minimum required functionality within tight timelines. Collaborate with creative technology leaders and cross-functional teams to test feasibility of new ideas, help refine and validate client requirements and translate them into working prototypes, and from thereon to scalable Gen-AI solutions. Research and explore emerging trends and techniques in the field of generative AI and LLMs to stay at the forefront of innovation. Research and explore new products, platforms, and frameworks in the field of generative AI on an ongoing basis and stay on top of this very dynamic, evolving field Design and optimize Gen-AI Apps for efficient data processing and model leverage. Implement LLMOps processes, and the ability to manage Gen-AI apps and models across the lifecycle from prompt management to results evaluation. Evaluate and fine-tune models to ensure high performance and accuracy. Collaborate with engineers to develop and integrate AI solutions into existing systems. Stay up-to-date with the latest advancements in the field of Gen-AI and contribute to the companys technical knowledge base. Must-Have: Strong Expertise in Python development, and the Python Dev ecosystem, including various frameworks/libraries for front-end and back-end Python dev, data processing, API integration, and AI/ML solution development. Minimum 2 years hands-on experience in working with Generative AI Applications and Solutions. Minimum 2 years hands-on experience in working with Large Language Models Solid understanding of Transformer Models and how they work. Reasonable understanding of Diffusion Models and how they work. Hands-on Experience with building production solutions using a variety of different. Experience with multiple LLMs and models - including GPT-4o, Gemini, Claude, Llama, etc. Deep Experience and Expertise in Cloud Gen-AI platforms, services, and APIs, including Azure OpenAI, AWS Bedrock , and/or GCP Vertex AI . Solid Hands-on Experience working with Enterprise RAG technologies and solutions / frameworks - including LangChain, Llama Index, etc. Solid Hands-on Experience with developing end-to-end RAG Pipelines . Solid Hands-on Experience with Agent-driven Gen-AI architectures and solutions, and working with AI Agents . Hands-on experience with Single-Agent and Multi-Agent Orchestration solutions Solid Hands-on Experience with AI and LLM Workflows Experience with LLM model registries (Hugging Face), LLM APIs, embedding models, etc. Experience with vector databases (Azure AI Search, AWS Kendra, FAISS, Milvus etc.). Experience in data preprocessing , and post-processing model / results evaluation. Hands-on Experience with Diffusion Models and AI. Art models including SDXL, DALL-E 3, Adobe Firefly, Midjourney, is highly desirable. Hands-on Experience with Image Processing and Creative Automation at scale, using AI models. Hands-on experience with image and media transformation and adaptation at scale, using AI Art and Diffusion models. Hands-on Experience with dynamic creative use cases, using AI Art and Diffusion Models. Hands-on Experience with Fine-Tuning LLM models at scale. Hands-on Experience with Fine-Tuning Diffusion models and Fine-tuning techniques such as LoRA for AI Art models as well. Hands-on Experience with AI Speech models and services, including Text-to-Speech and Speech-to-Text. Ability to lead design and development teams, for Full-Stack Gen-AI Apps and Products/Solutions, built on LLMs and Diffusion models. Ability to lead design and development for Creative Experiences and Campaigns , built on LLMs and Diffusion models. Nice-to-Have: Good Background and Foundation with Machine Learning solutions and algorithms Experience with designing, developing, and deploying production-grade machine learning solutions. Experience with Generative Adversarial Networks (GANs) and Variational Autoencoders (VAEs). Experience with custom ML model development and deployment Proficiency in deep learning frameworks such as TensorFlow, PyTorch, or Keras. Strong knowledge of machine learning algorithms and their practical applications. Experience with Cloud ML Platforms such as Azure ML Service, AWS Sage maker, and NVidia AI Foundry. Hands-on Experience with Video Generation models. Hands-on Experience with 3D Generation Models. Location: DGS India - Pune - Kharadi EON Free Zone Brand: Dentsu Creative Time Type: Full time Contract Type: Permanent

Cincom Systems is a global leader in enterprise software solutions, delivering innovative and customer-centric products across multiple industries. We are looking for someone to join our Cincom CONTROL Team! Cincom CONTROL is an enterprise level ERP solution. Cincom CONTROL offers advanced manufacturers high efficiency, precision production controls and innovative capabilities like lean, demand flow and supply chain management within a stable, high-performance platform. Responsibilities: Provides product support throughout life cycle of issue from initial entry through resolution Coordinates problem-solving efforts, provides regular communication to customers, record keeping of research, leads data discovery, bug tracking to engineering, validation of solution inhouse, customer delivery of resolution and finally confirmation of solution to business issue Provides technical and application functional support via phone, email or online conference for licensed customers, field personnel, partners and re-sellers Analyzes data and runs tests upon finding a root cause Collects appropriate data by interviewing the contacts for the particular issue then documents all activities related to reaching a resolution for the reported issue within the case management system Determines, recommends and executes the appropriate actions for resolution, which may be more complex and input from development before pursuing a particular path may be needed Interact with team members to facilitate knowledge transfer and to accelerate product knowledge expertise Requirements Minimum of 8 years of experience in enterprise software, including engineering, consulting, or presales B.S degree in Computer Science, Software Engineering or equivalent preferred ERP application experience in at least one of the following: CONTROL, SAP, ORACLE, Microsoft Dynamics AX, or similar Financial application experience (preferred but not required) with systems such as: Unit4 CODA, Sage Financials, Cost Point, or similar Hands-on experience with the following: Programming: C#, .net, Visual Studio, PL/SQL, COBOL, JAVA, XML, JavaScript Databases: SQL Server, Oracle Scripting: ActivePerl, PowerShell, Windows Batch Scripting, GNU freeware sort utility Debugging: Microsoft debugging tools for web applications Experience with: Windows Server, Team Foundation Servers or Azure Dev Ops Experience with compiling, linking, testing, deploying applications and application fixes Certification on any of the Microsoft technologies (preferred but not required) Good presentation and communication skills, with a focus on remote technical exchanges Show more Show less

Work Your Magic with us! Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That`s why we are always looking for curious minds that see themselves imagining the unimageable with us. Your Role Responsible for entering basic to complex orders for client submissions (dependent on experience and training) Generating client quotes and supporting custom proposal finalization Addition of credit ratings to Salesforce and Assay set up in Oracle, Salesforce and LIMS Making basic/medium complexity order adjustments invoice queries Enters routine and basic/medium complexity custom orders submitted by client into ERP system ensuring the information from the submission is accurate, complete, and in a timely manner. The OM Analyst works to enter orders using information from contracts/proposals, sample submission forms and taking into consideration other supplemental information, such as client Purchase Orders, Master Service Agreements Sets up new assays in LIMS and ERP modules as well as SalesForce. Maintains order information until time of project completion, including monitoring communication between ERP and LIMS. Will perform cancellations, pricing modifications, purchase order changes, address changes and other necessary modifications per client, Project Management or Finance request in a compliant way. Generates and monitors specific reports to catch discrepancies between LIMS and Oracle to ensure revenue and invoicing is captured correctly. Reports are run daily throughout the workday. Generate Standard Operating Procedures (SOPs), Work Instructions and Training Documents to assist with Global Orders Management harmonization. Keeps the OM toolbox relevant and up to date in SFDC Actively and consistently supports all efforts to simplify and enhance the customer experience. Willing to work in multiple shifts. (UK, US or APAC) Who You Are Bachelor’s degree from a reputed university. 2-3 years data entry and management within an ERP system (e.g. Oracle, SAP or equivalent) and CRM (e.g. SalesForce.com, Seibel, SAGE) Experience working with cross functional teams. Multi-site, multi-country experience preferred Experience at a life science company desired, but not required. What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress! Apply now and become a part of our diverse team! Show more Show less

About Our Team The Productivity Technologies team is divided into two streams: Technical Training Managers and Productivity Technologies Specialists. Our team is dedicated to enhancing the organization's continuous improvement efforts through the use of technology. The Productivity Technologies Specialists work closely with internal customers to develop solutions using the Microsoft Power Suite. Our team includes experts specializing in Power Suite, SharePoint, Atlassian, and AI. We are a global team with members located in India, Thousand Oaks, US, and London, UK. Our Team’s Key Role In The Business The Productivity Technologies team operates within the Technology department, focusing on internal solutions support productivity and continuous improement. Our role is to support and enhance the productivity of individual employees, teams, and departments through technological solutions. We are also responsible for technical training and continual learning using communication platforms and our LMS to drive change and upskilling. Departments We Work Closely With We collaborate extensively with Infrastructure, App Support, End User Support, Data & Analytics, and Internal Communications departments to ensure comprehensive support and integration of productivity technologies. Top Qualities For a Successful Candidate The ideal candidate should possess a strong understanding and hands-on experience with the Microsoft Power Suite. They must demonstrate excellent written and verbal communication skills, strong organizational abilities, and effective relationship-building skills. The candidate should be confident when interacting with stakeholders and willing to assert themselves when necessary. Additionally, they must be committed to continuous personal and technical development. Your New Role The successful candidate will be expected to familiarize themselves with existing solutions to support fixes, updates, or potential rebuilds. They will be responsible for managing and maintaining project documentation and contributing to the development and creation of community communications. They will need to work closely with other team members and internal customers to support current and future builds. They must stay up to date with the changing technology landscape and continue their personal development A cover letter is important to us, this offers the hiring manager valuable insights into how your skill set aligns with the role, what unique contributions you can bring to the team and why you are interested in this position. Therefore, when applying for this role online, please upload your cover letter and CV as one document . Key Accountabilities Manage and maintain Power Automates and Power Apps solutions with the knowledge to troubleshoot and resolve issues within existing processes. A good understanding of the productivity tools in Microsoft 365 and the ability to collaborate with Productivity Technology Specialists to ensure seamless operation of automation tools. Continuously learn and develop Microsoft Power Platform skills, with a desire to develop a good understanding/knowledge of SharePoint, Power BI and Power suite. Providing first line support and subject matter expertise for productivity technologies, promoting the potential efficiencies. Communicate effectively with stakeholders to understand and address their needs, setting expectations as necessary. Build relationships with all members of the Productivity Team and Technology in general. Be an evangelist promoting all our Communities of Practice, sharing knowledge and future updates related to Microsoft and CoPilot. Develop, manage, and maintain a centralized location of technical specification documents and a repository of training content, including online training. Keep oneself up to date of the latest digital and technology developments and the Microsoft 365 roadmap, including the use of AI and Copilot. Manage and govern our productivity and collaboration tools. Provide modern and flexible ways of working for our colleagues, improving the stakeholder experience with enhanced information management. Be part of a self-managed, autonomous team, collaborating to identify and achieve the right solutions and approaches. Uphold security and privacy standard practices, ensuring security is embedded in each activity. Facilitate the democratization of technology through continuous learning. Skills, Qualifications & Experience Strong knowledge of multiple technical areas: Microsoft 365, SharePoint Online, Microsoft Power Suite, Power BI, Excel, and SaaS productivity products. Experience with Atlassian Confluence and JIRA desirable. Good communicator and comfortable talking to people, both individually and in front of a group. Comfortable talking to people British and North American stakeholders Able to influence while problem solving and build customer and partner relationships. Experienced in providing technical support, training, and guidance to end-users. Be able to work independently and cross-collaborate, working in a fast-paced environment where technology and customer requirements change regularly. Diversity, Equity, and Inclusion At Sage we are committed to building a diverse and inclusive team that is representative of all sections of society and to sustaining a culture that celebrates difference, encourages authenticity, and creates a deep sense of belonging. We welcome applications from all members of society irrespective of age, disability, sex or gender identity, sexual orientation, color, race, nationality, ethnic or national origin, religion or belief as creating value through diversity is what makes us strong. Sage is a global academic publisher of books, journals, and library resources with a growing range of technologies to enable discovery, access, and engagement. Our mission is building bridges to knowledge — supporting the development of ideas through the research process to scholarship that is certified, taught, and applied. Learn about Sage | About our companies | Open editor positions Sage is committed to the full inclusion of all qualified applicants. Accommodations will be made for any part of the interview process. Show more Show less

Work Your Magic with us! Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That`s why we are always looking for curious minds that see themselves imagining the unimageable with us. Your Role Responsible for entering basic to complex orders for client submissions (dependent on experience and training) Generating client quotes and supporting custom proposal finalization Addition of credit ratings to Salesforce and Assay set up in Oracle, Salesforce and LIMS Making basic/medium complexity order adjustments invoice queries Enters routine and basic/medium complexity custom orders submitted by client into ERP system ensuring the information from the submission is accurate, complete, and in a timely manner. The OM Analyst works to enter orders using information from contracts/proposals, sample submission forms and taking into consideration other supplemental information, such as client Purchase Orders, Master Service Agreements Sets up new assays in LIMS and ERP modules as well as SalesForce. Maintains order information until time of project completion, including monitoring communication between ERP and LIMS. Will perform cancellations, pricing modifications, purchase order changes, address changes and other necessary modifications per client, Project Management or Finance request in a compliant way. Generates and monitors specific reports to catch discrepancies between LIMS and Oracle to ensure revenue and invoicing is captured correctly. Reports are run daily throughout the workday. Generate Standard Operating Procedures (SOPs), Work Instructions and Training Documents to assist with Global Orders Management harmonization. Keeps the OM toolbox relevant and up to date in SFDC Actively and consistently supports all efforts to simplify and enhance the customer experience. Willing to work in multiple shifts. (UK, US or APAC) Who You Are Bachelor’s degree from a reputed university. 2-3 years data entry and management within an ERP system (e.g. Oracle, SAP or equivalent) and CRM (e.g. SalesForce.com, Seibel, SAGE) Experience working with cross functional teams. Multi-site, multi-country experience preferred Experience at a life science company desired, but not required. What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress! Apply now and become a part of our diverse team! Show more Show less

About the Role: Are you passionate about delivering exceptional customer experiences and solving problems with efficiency and care? As a Customer Service Associate, you will play a key role in processing subscription and book/journal orders, resolving customer queries, and ensuring satisfaction through timely, accurate support. This role offers the opportunity to work across functions, leverage your communication and problem-solving skills, and contribute to continuous improvement in a fast-paced, customer-focused environment. About our Team: We are a customer-centric, globally connected team dedicated to delivering reliable and professional support to the academic community, ensuring seamless communication and access to essential resources. Our team is passionate about fostering strong relationships with customers, ensuring their inquiries are addressed efficiently and effectively. With a keen focus on service excellence, we continuously refine our approach to meet the evolving needs of the publishing industry. We are a diverse team, bringing together different backgrounds, experiences, and perspectives to provide well-rounded support. Our collaborative environment encourages fresh ideas and innovative solutions, ensuring we always deliver the best service possible. We believe in continuous improvement, constantly seeking ways to enhance our processes, refine communication strategies, and adapt to the changing landscape of publishing. By embracing growth and learning, we strengthen our ability to meet customer needs effectively What Is Your Team’s Key Role in Business? As the first point of contact for customers, we play a pivotal role in shaping their experience with our company. We ensure smooth communication between customers and internal teams, uphold service quality standards, and act as a trusted resource for information. Our work directly impacts customer loyalty, operational efficiency, and the company’s overall reputation. Beyond answering customer inquiries, we act as a trusted resource for information about our products, providing customers with accurate details on price and availability to assist in their purchasing decisions. Our team also ensures timely order processing, coordinating efficiently so that customers receive their purchases without delays or complications. By providing exceptional support in these key areas, we reinforce the company’s commitment to outstanding customer experience and operational excellence. Beyond day-to-day interactions, our team actively identifies trends and customer feedback to help inform business decisions. We proactively identify opportunities to enhance customer interactions, streamline processes, and improve service delivery. What Other Departments Do You Closely Work With? Our team works closely with multiple departments to ensure seamless operations and exceptional customer service. We liaise with: Finance – To verify payments received for order processing and to facilitate refunds to customers. Manufacturing – To track and manage the timely delivery of customer orders, including journals and books, ensuring products reach customers without delays. Editorial & Peer Review –Provide gratis order processing assistance to eligible IT – For managing our fulfillment systems, online platforms, and technical workflows. The key qualities of this role are: Strong written & verbal communication Proficiency in MS Office A confident, proactive, organized, and detail-oriented approach Enjoys working in a customer-facing role and is passionate about contributing to the publishing industry Ability to manage multiple tasks under minimal supervision A collaborative team player who can support colleagues when needed Ability to adapt to and thrive in a constantly changing work environment Graduate/postgraduate with business experience, proven work experience, and transferable skills relevant to the role The Customer Service Associate is responsible for providing excellent customer service including quickly and efficiently processing subscription and Book/Journal orders and claims and providing timely and accurate information to customer inquiries. The CSR is expected to process electronic orders and to be fully proficient in the mail batching processes. Key Accountabilities Describe in detail the responsibilities of the job Processing incoming Customer orders and queries effectively, efficiently, and accurately Handling phone calls Creating excellent Customer experience through active listening, application of appropriate operating procedures, adhering to SLA and appropriately escalating issues when needed Knowledge of all relevant business applications Any other operational customer service tasks assigned Implementation SAGE Lean principle Prepare daily productivity report of the work done Maintaining reports and Keeping manuals updated Support work in the other vertical too (cross functioning) during lean time Skills, Qualifications & Experience Functional Knowledge & skills Adaptability Effective written & verbal communication Problem-Solving Computer literacy including Excel skills and a working knowledge of Microsoft packages Qualifications & Experience Any bachelor’s degree 0-2 years of work experience Sage Management Competencies (Describe Management competencies relevant to the position) Strategic Awareness Thinks strategically and globally about what needs to be done to achieve Sage’s vision. Leading People Inspires people to achieve the highest level of confidence and competence. Interpersonal Effectiveness Effectively engages with others by understanding their feelings and communicating this awareness empathetically. Build positive relationships with customers and colleagues. Excel in active listening, empathy, and effective communication with customers (internal & external) Results Orientation Is focused and passionate about delivering outstanding results. Focus on achieving objectives, performance targets and maintain SLA. Resolve customer queries efficiently, and ensure customer satisfaction. Demonstrates Personal Integrity Consistently demonstrates that one is responsible, reliable, and trustworthy. Must act ethically and follow company policies Business Judgment Is able to perform with insight, acuteness, and intelligence when analysing data, making decisions, and solving problems Inspiring/ Effective Communication Expresses oneself clearly and compellingly in all forms of communication and readily shares information Strong written & verbal communication skills are essential. Actively listen & convey information clearly with customers (internal & external) Accelerates Execution Shows tenacity to get things done in the most efficient and effective way. Works Effectively with Others Is able to develop collaborative partnerships across the business. Collaborate with cross-functional teams. Contribute to a cohesive work environment Diversity, Equity, and Inclusion At Sage we are committed to building a diverse and inclusive team that is representative of all sections of society and to sustaining a culture that celebrates difference, encourages authenticity, and creates a deep sense of belonging. We welcome applications from all members of society irrespective of age, disability, sex or gender identity, sexual orientation, color, race, nationality, ethnic or national origin, religion or belief as creating value through diversity is what makes us strong.

Gurugram, Haryana Work Type: Full Time About Us Paxcom, a leading Digital Solution Provider, is now a part of Paymentus , a top electronic bill payment provider in North America. Paymentus leads the marketplace with innovative solutions and has recently partnered with PayPal and Alexa to expand its offerings. For more details, visit Paxcom. Location: Gurgaon Work type : Work from office Joining Time: Up to 30 days Qualifications: CA Inter/ CMA / MBA (Finance) or Graduate. Key Technical Skills: MIS Reporting, GST Filing, TDS Return Filing, Statutory Compliance, Indian Income Tax Act and GST law, TDS and GST compliance tools and portals, MS Excel, ERP Systems, Interview Process: Round 1: Initial video call interview/ Face to face Round 2: Online Excel assignment via screen sharing Round 3: Final video call interview Key Responsibilities: Direct Taxation: Preparation and filing of Corporate Income Tax Returns (including MAT, AMT, etc.). Preparation of schedules for Tax Audit Monthly and annual Tax Deducted at Source (TDS) compliance, including filing of returns and issuing of certificates. Handling Advance Tax computations and payments. Assist in preparation of tax provisioning and deferred tax working under AS/ Ind AS. Coordinate with tax consultants and auditors for statutory and tax audits. Support in managing tax assessments, appeals, and related documentation. Stay updated with CBDT notifications, circulars, and relevant case laws. Indirect Taxation (GST): Ensure timely and accurate GST return filings (GSTR-1, 3B, 9, 9C, etc.) Reconciliation of GST input credits with GSTR-2A/2B and books of accounts. Support GST audits, assessments, and respond to notices/queries from tax authorities. Handle GST department in processing the GST refund. Evaluate GST implications on new transactions, contracts, and business proposals. Monitor changes in GST laws and implement required changes in systems and processes. General Responsibilities: Maintain proper tax records and documentation for audit and compliance purposes. Coordinate with internal teams and external advisors for smooth tax operations. Support automation of tax processes and implementation of tax tools/software. Prepare MIS reports and dashboards for management on tax compliance and exposure. Have practical understanding of general and tax Accounting Must Have Skills Experience: 4–6 years of experience in handling Indian direct and indirect taxation. Preferred Background: Prior experience in a corporate tax department or reputed consulting firm. Strong knowledge of Indian Income Tax Act and GST law. Hands-on experience with TDS and GST compliance tools and portals. Analytical thinking and attention to detail. Ability to interpret legal language and prepare suitable documentation. Self Starter and Individual Contributor Excellent communication and stakeholder management skills. Proficiency in MS Excel, ERP systems (Sage, Tally), and tax compliance tools. What We Expect from You: Ability to thrive in a fast-paced environment and adapt to changing priorities. Ready to give high quality deliverables as per timeline Detail-oriented focus, with the initiative to seek support when needed. Excellent written and verbal communication skills for both technical and non-technical audiences. Why Join Us? Freedom to work without micromanagement. Flexible and relaxed work environment. Motivating working conditions. Supportive, professional, and achievement-oriented management team. Competitive remuneration. Opportunity to learn new skills and work on the latest technologies daily.

Job Description for Fresher Job Roles and Responsibilities Ø Start Accounting journey with listing, posting, and data entry. Ø Ideal candidate required to prepare draft accounts, and will be responsible for day to day bookkeeping tasks. Ø Candidate will be doing bank reconciliation, and preparation of VAT. Ø Doing bookkeeping on daily/monthly/weekly basis. Pre-requisite for this job role Ø Education qualification B. Com, M. Com, Inter CA, CA, ACCA, CMA Ø Must have basic accounting knowledge. Ø Should have good command over excel, and MS Office softwares. Ø Eager to learn and adapt in UK Accounting environment. Job Description for Experienced Job Roles and Responsibilities Ø Ideal candidate should be able to prepare yearend accounts, VAT returns, management accounts and manage at least one person under his/her supervision. Ø Need to do bookkeeping work and review of bookkeeping done by others. Ø Need to provide continuous on the job training to freshers. Ø E-mail communication with clients. Pre-requisite for this job role Ø Candidate must have up to 2 years of experience in KPO industry. Ø Ability to handle questions/query raised by freshers. Ø Software knowledge like XERO, Sage, CCH, Quick book, dext etc. is must. Ø Well-versed with MS office, Outlook email and UK HMRC. Ø Good command over English language in terms of writing and communicating over emails. Show more Show less

Job Title: Manager Location: Hyderabad Terms: Full-Time About Us: Sentient Solutions is a rapidly growing accounting outsourcing firm with clients across the United States. Sentient’s highly experienced team of experts based in the US, India, and Mexico offer fully customized solutions to suit the specific business needs of CPA Firms. With AI, process automation, and a suite of scalable services, we promise success to CPA firms. Location: Mindspace, Hyderabad Website: https://sentientsolutions.io/ About the role: As a Manager, Works Independently with the clients in end-to-end bookkeeping, monthend processing and financial reporting, without the guidance of a Senior Manager, with the intention to meet/exceed client expectations, while helping Staff and Seniors identify and solve complex business issues from ideation to execution. Responsibilities: - Is proficient in the use of QBO, QBD, BDC, SAGE Intacct, Microsoft Office 365 Suite, and related software tools. Become Proficient in FloQast, Engagement, Advance Flow and other Reconciliation tools - Select, onboard , train and build a great team that excels in CAS work , nurture positive working relationships with teams and clients with the intention to meet/ exceed client expectations, work as part of a team of problem solvers, Identify red Sentient Solutionsfor Accounting Private Limited (CIN no. U93000TG2019FTC136419), 1stfloor, NBK building, Plot no-712, Road no-36, Jubilee hills, Hyderabad – 500033 flags in Client service delivery as well as people issues, helping to solve these and other complex business issues from ideation to execution. - Lead the team to consistently be able to complete all bookkeeping activities, including highly complex tasks, analytical tasks (ex. Reading balance sheets, and financial analysis), and reporting tasks without any technical corrections from the clients. A hands-on approach to address specific knowledge needs to support work completion by the team. - Learn and fully understand client workflows, accounting practices, and preferences. Train engagement team on them. Research into newer areas using existing resources to solve client issues - Take leadership in training staff on proper workpapers techniques and documentation and address specific client issues due to quality. Review Balance Sheet Reconciliations, Draft Reports, MIS, Analysis and Month-end activity. - Stay current with respect to all new technical developments, especially in areas affecting client assignments. Assist with training staff in these areas / Obtain and maintain training certifications - Act to resolve issues that prevent the team from working effectively. - Address sub-standard work or work that does not meet firm's/client's expectations and Focus on Quality. - Experience in managing and prioritizing multiple client projects and meeting deadlines. Need to Have: - Minimum 8-12 years of experience in US Accounting or B Com or MBA with CA Inter, 3 years of articleship completed and 5-8 years of US Accounting Experience. - Experience of Handling a team size of 3-4 members in a previous firm. - Uphold the firm's code of ethics and business conduct. - Coach others, recognize their strengths, and encourage them to take ownership of their personal development. - Understanding of industry specific accounting regulations and compliance requirements. - Analyze complex financial data and provide actionable insights. Sentient Solutionsfor Accounting Private Limited (CIN no. U93000TG2019FTC136419), 1stfloor, NBK building, Plot no-712, Road no-36, Jubilee hills, Hyderabad – 500033 Good to Have: - CA/CMA Qualified with 5-7 years of US Accounting Experience - Ability to manage multiple tasks and meet deadlines - Ability to contribute to strategic planning and decision-making process - Strong analytical and problem-solving abilities. - Developing and implementing client service strategies Show more Show less

Accountants and Auditors Record and reconcile transactions, prepare financial statements and tax packs, run AP/AR, manage payroll, perform control testing, compile audit work‑papers, and write final audit reports with actionable findings. Tool Experience Added advantage:- ‑ QuickBooks, Xero, Sage, FreshBooks, NetSuite, SAP, Oracle Financials, CaseWare IDEA, ACL Analytics, AuditBoard, Workiva, TeamMate+, DataSnipper, AuditFile, Excel, Google Sheets, TurboTax, H&R Block, CCH, Thomson Reuters, Microsoft Dynamics 365. Show more Show less

You will: Review and raise all billing instructions as invoices in corporate system within two business days of creation by client service team Process all credits/re-bills within two business days of request Consistently check in on the WIP document (open orders) to validate data and ensure accuracy Facilitate active and ongoing management of job statuses in the order to cash system Act as the lead on project audits – guiding the Client Services team to provide accurate data. Liaise with the North American corporate finance team as needed In partnership with Director, Global Operations, you will: Assist with month end closing duties and preparation of month end reports including the reconciliation against client invoices and recording of accrued and deferred revenue Work closely with account team to help them understand how to best manage budgets, reconcile jobs, and produce client billing instructions Provide support in auditing jobs which have hit the AR report for accuracy and assisting the client service team to correct and remedy on future jobs Learn to pull the WIP report for sites to ensure appropriate vacation coverage Some procurement activities (possibly opening POs and reconciling freelance spend) and accounting experience. A post-secondary education with some experience relating to finance or accounting Proficient in Microsoft Office applications, particularly Word, and Excel Working towards or recently completed an accounting designation Knowledge of Sage 350, Tally and Quickbooks is an asset Some training in audit processes is an asset Show more Show less

Responsibilities : Design and build web apps and solutions that leverage Creative AI Services, Multi Modal AI models, and Generative AI workflows Leverage Multi modal AI capabilities supporting all content types and modalities, including text, imagery, audio, speech and video Build creative automation workflows that help produce creative concepts, creative production deliverables, and integrated creative outputs, leveraging AI and Gen-AI models Integrate AI Image Gen Models and AI Image Editing models from key technology partners Integrate Text / Copy Gen Models for key LLM providers Integrate Speech / Audio Gen and Editing models for use cases such as transcription, translation, and AI generated audio narration Integrate AI enabled Video Gen and Video Editing models Fine-Tune Multi Modal AI models for brand specific usage and branded content generation Constantly Research and explore emerging trends and techniques in the field of generative AI and LLMs to stay at the forefront of innovation. Drive product development and delivery within tight timelines Collaborate with full-stack developers, engineers, and quality engineers, to develop and integrate solutions into existing enterprise products. Collaborate with technology leaders and cross-functional teams to develop and validate client requirements and rapidly translate them into working solutions. Develop, implement and optimize scalable AI-enabled products Integrate Gen-AI and Multi Modal AI solutions into Cloud Platforms, Cloud Native Apps, and custom Web Apps Execute implementation across all layers of the application stack - including front-end, back-end, APIs, data and AI services Build enterprise products and full-stack applications on the MERN + Python stack, with a clear separation of concerns across layers Skills and Competencies : Deep Hands-on Experience in Multi modal AI models and tools. Hands-on Experience in API integration with AI services Multi Modal AI - competencies : Hands-on Experience with intelligent document processing and document indexing + document content extraction and querying, using multi modal AI Models Hands-on Experience with using Multi modal AI models and solutions for Imagery and Visual Creative - including text-to-image, image-to-image, image composition, image variations, etc. Hands-on Experience with popular AI Image Composition and Editing models from providers such as Adobe Firefly, Getty Images, ShutterStock, Flux and Flux Pro, and Stable Diffusion, and the ability to integrate them programmatically over API calls and workflows Hands-on Experience with Computer Vision and Image Processing using Multi-modal AI - for use cases such as object detection, automated captioning, automated masking, and image segmentation - again all done programmatically over API calls and Workflows Hands-on Experience with using Multi modal AI for Speech - including Text to Speech, Speech to Text, and use of Pre-built vs. Custom Voices Hands-on Experience with building Voice-enabled and Voice-activated experiences, using Speech AI and Voice AI solutions Hands-on Experience with AI Character and AI Avatar development, using a variety of different tools and platforms Fine-Tuning Creative AI Content models for Custom Styles, Custom Characters, and Custom Brand specific imagery Fine-Tuning Speech Models for Custom Voices Good understanding of advanced fine-tuning techniques such as LoRA Ability to execute and run fine-tuning workflows, end-to-end, in particular for Image Gen and Image Editing models Hands-on Experience with leveraging APIs to orchestrate across Multi Modal AI models Hands-on Experience with building workflows that orchestrate across Multi Modal AI models Good Experience with using AI Assistants to drive natural language interactions and orchestration with Multi Modal AI models Good Experience with use of AI Agents and Agentic AI workflows to drive dynamic orchestration across Multi Modal AI services and models Programming Skills : Good Expertise in MERN stack (JavaScript) including client-side and server-side JavaScript Good Expertise in Python based development, including Python App Dev for Multi Modal AI Integration Well-rounded in both programming languages Strong experience in client-side JavaScript Apps and building Static Web Apps + Dynamic Web Apps both in JavaScript Hands-on Experience in front-end and back-end development Minimum 2+ years hands-on experience in working with Full-Stack MERN apps, using both client-side and server-side JavaScript Minimum 2 years hands-on experience in Python development Minimum 2 years hands-on experience in working with LLMs and LLM models, using Python LLM Dev Skills : Solid Hands-on Experience with building end-to-end RAG pipelines and custom AI indexing solutions to ground LLMs and enhance LLM output Good Experience with building AI and LLM enabled Workflows Hands-on Experience integrating LLMs with external tools such as Web Search Ability to leverage advanced concepts such as tool calling and function calling, with LLM models Hands-on Experience with Conversational AI solutions and chat-driven experiences Experience with multiple LLMs and models - primarily GPT-4o, GPT o1, and o3 mini, and preferably also Gemini, Claude Sonnet, etc. Experience and Expertise in Cloud Gen-AI platforms, services, and APIs, primarily Azure OpenAI, and perferably also AWS Bedrock, and/or GCP Vertex AI. Hands-on Experience with Assistants and the use of Assistants in orchestrating with LLMs Hands-on Experience working with AI Agents and Agent Services. Nice-to-Have capabilities (Not essential) : Hands-on Experience with building Agentic AI workflows that enable iterative improvement of output Hands-on experience with both Single-Agent and Multi-Agent Orchestration solutions and frameworks Hands-on experience with different Agent communication and chaining patterns Ability to leverage LLMs for Reasoning and Planning workflows, that enable higher order goals and automated orchestration across multiple apps and tools Ability to leverage Graph Databases and Knowledge Graphs as an alternate method / replacement of Vector Databases, for enabling more relevant semantic querying and outputs via LLM models. Good Background with Machine Learning solutions Good foundational understanding of Transformer Models Good foundational understanding of Diffusion Models Some Experience with custom ML model development and deployment is desirable. Proficiency in deep learning frameworks such as PyTorch, or Keras. Experience with Cloud ML Platforms such as Azure ML Service, AWS Sage maker, and NVidia AI Foundry.

Delhi NCR, Gurgaon Key Responsibilities: 1. Customer Assistance: o Provide support to clients via phone, email, and live chat. o Respond to inquiries related to accounting software, financial statements, billing, and other accounting-related matters. o Assist clients with troubleshooting and resolving issues promptly. 2. Issue Resolution: o Identify, investigate, and resolve customer issues in a timely manner. o Escalate complex issues to higher-level support or specialized departments when necessary. o Follow up with clients to ensure their issues are fully resolved and they are satisfied with the service provided. 3. Product Knowledge: o Maintain a thorough understanding of the company’s accounting products and services. o Stay updated with new features, updates, and changes in accounting regulations. o Educate clients on how to use accounting software and other financial tools effectively. 4. Customer Relationship Management: o Build and maintain strong relationships with clients by providing exceptional customer service. o Keep accurate records of customer interactions, issues, and resolutions in the CRM system. o Gather customer feedback and provide suggestions for product improvements. 5. Training and Support: o Conduct training sessions for clients on how to use accounting software and understand financial reports. o Create and update user manuals, FAQs, and other support documentation. o Assist in onboarding new clients and setting up their accounting systems. 6. Team Collaboration: o Work closely with other departments, including accounting, sales, and technical support, to ensure cohesive service delivery. o Participate in team meetings and contribute to the continuous improvement of customer support processes. Qualifications and Skills: Education: o Bachelor’s degree in Accounting, Finance, Business Administration, or a related field. Experience: o Previous experience of 2-3 years in customer support or a related field, preferably within the accounting or financial services industry. o Must have Experience with accounting softwares (e.g., QuickBooks, Xero, Capium, Sage) Skills: o Strong understanding of accounting principles and financial statements. o Excellent communication and interpersonal skills. o Proficiency in using customer support software and CRM systems. o Problem-solving skills and the ability to work under pressure. o Attention to detail and accuracy in handling financial information. Personal Attributes: Professionalism: Demonstrates a high level of professionalism and ethical standards. Client-Focused: Committed to providing excellent service and building strong client relationships. Patience: Ability to remain patient and calm while addressing client issues and concerns. Proactive: Takes initiative to identify and address potential issues before they escalate. Team Player: Works well in a team environment and collaborates effectively with colleagues. Experience 1 - 7 Years Salary 3 Lac To 5 Lac P.A. Industry Sales & Marketing / Business Development / Telecaller Qualification M.B.A/PGDM Key Skills Customer Care Executive Resolving Issues Related to Accounting Project Accounting Branch Accounting Customer Assistance: IR Issues Product Knowledge Software Services Accounting Software CRM

About The Role Are you passionate about delivering exceptional customer experiences and solving problems with efficiency and care? As a Customer Service Associate, you will play a key role in processing subscription and book/journal orders, resolving customer queries, and ensuring satisfaction through timely, accurate support. This role offers the opportunity to work across functions, leverage your communication and problem-solving skills, and contribute to continuous improvement in a fast-paced, customer-focused environment. About Our Team We are a customer-centric, globally connected team dedicated to delivering reliable and professional support to the academic community, ensuring seamless communication and access to essential resources. Our team is passionate about fostering strong relationships with customers, ensuring their inquiries are addressed efficiently and effectively. With a keen focus on service excellence, we continuously refine our approach to meet the evolving needs of the publishing industry. We are a diverse team, bringing together different backgrounds, experiences, and perspectives to provide well-rounded support. Our collaborative environment encourages fresh ideas and innovative solutions, ensuring we always deliver the best service possible. We believe in continuous improvement, constantly seeking ways to enhance our processes, refine communication strategies, and adapt to the changing landscape of publishing. By embracing growth and learning, we strengthen our ability to meet customer needs effectively What Is Your Team’s Key Role in Business? As the first point of contact for customers, we play a pivotal role in shaping their experience with our company. We ensure smooth communication between customers and internal teams, uphold service quality standards, and act as a trusted resource for information. Our work directly impacts customer loyalty, operational efficiency, and the company’s overall reputation. Beyond answering customer inquiries, we act as a trusted resource for information about our products, providing customers with accurate details on price and availability to assist in their purchasing decisions. Our team also ensures timely order processing, coordinating efficiently so that customers receive their purchases without delays or complications. By providing exceptional support in these key areas, we reinforce the company’s commitment to outstanding customer experience and operational excellence. Beyond day-to-day interactions, our team actively identifies trends and customer feedback to help inform business decisions. We proactively identify opportunities to enhance customer interactions, streamline processes, and improve service delivery. What Other Departments Do You Closely Work With? Our team works closely with multiple departments to ensure seamless operations and exceptional customer service. We liaise with: Finance – To verify payments received for order processing and to facilitate refunds to customers. Manufacturing – To track and manage the timely delivery of customer orders, including journals and books, ensuring products reach customers without delays. Editorial & Peer Review –Provide gratis order processing assistance to eligible IT – For managing our fulfillment systems, online platforms, and technical workflows. The Key Qualities Of This Role Are Strong written & verbal communication Proficiency in MS Office A confident, proactive, organized, and detail-oriented approach Enjoys working in a customer-facing role and is passionate about contributing to the publishing industry Ability to manage multiple tasks under minimal supervision A collaborative team player who can support colleagues when needed Ability to adapt to and thrive in a constantly changing work environment Graduate/postgraduate with business experience, proven work experience, and transferable skills relevant to the role The Customer Service Associate is responsible for providing excellent customer service including quickly and efficiently processing subscription and Book/Journal orders and claims and providing timely and accurate information to customer inquiries. The CSR is expected to process electronic orders and to be fully proficient in the mail batching processes. Key Accountabilities Describe in detail the responsibilities of the job Processing incoming Customer orders and queries effectively, efficiently, and accurately Handling phone calls Creating excellent Customer experience through active listening, application of appropriate operating procedures, adhering to SLA and appropriately escalating issues when needed Knowledge of all relevant business applications Any other operational customer service tasks assigned Implementation SAGE Lean principle Prepare daily productivity report of the work done Maintaining reports and Keeping manuals updated Support work in the other vertical too (cross functioning) during lean time Skills, Qualifications & Experience Functional Knowledge & skills Adaptability Effective written & verbal communication Problem-Solving Computer literacy including Excel skills and a working knowledge of Microsoft packages Qualifications & Experience Any bachelor’s degree 0-2 years of work experience Sage Management Competencies (Describe Management competencies relevant to the position) Strategic Awareness Thinks strategically and globally about what needs to be done to achieve Sage’s vision. Leading People Inspires people to achieve the highest level of confidence and competence. Interpersonal Effectiveness Effectively engages with others by understanding their feelings and communicating this awareness empathetically. Build positive relationships with customers and colleagues. Excel in active listening, empathy, and effective communication with customers (internal & external) Results Orientation Is focused and passionate about delivering outstanding results. Focus on achieving objectives, performance targets and maintain SLA. Resolve customer queries efficiently, and ensure customer satisfaction. Demonstrates Personal Integrity Consistently demonstrates that one is responsible, reliable, and trustworthy. Must act ethically and follow company policies Business Judgment Is able to perform with insight, acuteness, and intelligence when analysing data, making decisions, and solving problems Inspiring/ Effective Communication Expresses oneself clearly and compellingly in all forms of communication and readily shares information Strong written & verbal communication skills are essential. Actively listen & convey information clearly with customers (internal & external) Accelerates Execution Shows tenacity to get things done in the most efficient and effective way. Works Effectively with Others Is able to develop collaborative partnerships across the business. Collaborate with cross-functional teams. Contribute to a cohesive work environment Diversity, Equity, and Inclusion At Sage we are committed to building a diverse and inclusive team that is representative of all sections of society and to sustaining a culture that celebrates difference, encourages authenticity, and creates a deep sense of belonging. We welcome applications from all members of society irrespective of age, disability, sex or gender identity, sexual orientation, color, race, nationality, ethnic or national origin, religion or belief as creating value through diversity is what makes us strong. Sage is a global academic publisher of books, journals, and library resources with a growing range of technologies to enable discovery, access, and engagement. Our mission is building bridges to knowledge — supporting the development of ideas through the research process to scholarship that is certified, taught, and applied. Learn about Sage | About our companies | Open editor positions Sage is committed to the full inclusion of all qualified applicants. Accommodations will be made for any part of the interview process. Show more Show less

Job Title: Accounts Manager Department: Accounts & Finance Reports to: CEO / General Manager Location: Ahmedabad, Gujarat, India Employment Type: Full-Time Job Purpose The Accounts Manager is responsible for overseeing the company's financial health by managing day-to-day accounting operations, ensuring accurate financial reporting, maintaining compliance with tax regulations, and supporting business decision-making through financial insights. Key Responsibilities 1. Financial Accounting & Reporting Manage general ledger, journal entries, and all accounting transactions. Prepare monthly, quarterly, and annual financial statements. Maintain accurate and up-to-date financial records. 2. Cash Flow & Treasury Management Monitor daily cash balances, payments, and collections. Ensure timely bank reconciliations and maintain good banking relations. Oversee petty cash and enforce internal controls. 3. Accounts Payable & Receivable Supervise the processing of vendor bills and customer invoices. Ensure timely payment to suppliers and follow up on customer collections. Reconcile accounts payable/receivable ledgers. 4. Tax & Regulatory Compliance Ensure timely preparation and submission of VAT, income tax, and other statutory returns. Coordinate with external auditors and tax authorities as needed. Ensure compliance with Mozambican financial laws and accounting standards. 5. Budgeting & Cost Control Assist in the preparation of annual budgets and forecasts. Track actuals vs. budget and analyze variances. Identify opportunities for cost savings and efficiency improvements. 6. Team Leadership & Coordination Supervise junior accountants or clerks. Work closely with other departments (sales, logistics, purchase) to align financial processes. Support management with ad-hoc financial analysis and reporting. Requirements Education & Experience Bachelor's degree in Accounting, Finance, or related field. Minimum 3–5 years of relevant experience in accounting or finance roles. Experience with Mozambican tax and regulatory framework is required. Familiarity with accounting software (e.g., QuickBooks, Sage, or ERP systems). Skills & Competencies Strong understanding of financial and accounting principles. Proficient in Microsoft Excel and financial reporting tools. High attention to detail and accuracy. Excellent communication and interpersonal skills. Strong organizational and time-management abilities. Fluency in Portuguese (English is a plus). Desirable Attributes Experience in the automotive or retail sector. Knowledge of inventory accounting and cost of goods sold (COGS) processes. Exposure to digital tools for task and workflow management (e.g., ClickUp, Zoho).

In the Age of AI, Cprime reshapes operating models and rewires workflows to deliver enterprise transformation. We are your Intelligent Orchestration Partner, combining strategic consulting with industry-leading platforms to drive innovation, enhance efficiency, and shift your enterprise toward AI native thinking. For over 20 years, we've changed the way companies operate by transforming their people, processes, and technology, including partnering with 300 of the Fortune 500 companies. In this new era, Cprime helps companies unlock unprecedented speed and efficiency by embedding AI at the core of their business and infusing it into every function, process, and team. As a Financial Planning and Analysis (FP &A) Assistant Manager at Cprime, you will play a crucial role in supporting Finance and the Business stakeholders within Cprime. This role is an Individual contributor role. What You Will Do Management reporting to various stakeholders including Investors. Analyze the trends of key performance indicators (KPIs), especially relating to financial metrics such as sales, expenses, and profit margin. Monitor KPIs and identify the cause of any unexpected variances. Develop and continually improve budgeting, financial projections, and operating forecasts. Ad-hoc business performance reporting. Implement additional dashboard reports and control reports as needed. Develop financial models and analyze them to support strategic initiatives. Support the management team and Department Leaders with data-driven analysis. Qualifications And Skills Overall 6+ years’ experience with minimum 3 years’ experience in a financial planning and analyst role. Experience in the FP&A function in the IT & consulting Industry handling management reporting. Qualified Chartered Accountant (CA) with 6 to 8 years’ experience post qualification. First attempt CA Holders Must have achieved a minimum of 80% marks in both 10th and 12th grade examinations. Advanced MS Excel knowledge and someone with hands-on experience in Automation and data analytics. Knowledge and experience using Power BI Excellent verbal and written communication skills with strong presentation skills What Will Give You a Step Up Knowledge and Experience of SAGE Intact What We Believe In At Cprime we believe in facilitating social justice action internally, in industry, and within our communities. We believe part of our mission is to expand the minds, hearts, and opportunities of our Cprime teammates and within the broader community to include those who have been historically marginalized. Equal Employment Opportunity Statement Cprime is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. Show more Show less

About Us Paxcom, a leading Digital Solution Provider, is now a part of Paymentus , a top electronic bill payment provider in North America. Paymentus leads the marketplace with innovative solutions and has recently partnered with PayPal and Alexa to expand its offerings. For more details, visit Paxcom. Location: Gurgaon Work type : Work from office Joining Time: Up to 30 days Qualifications: CA Inter/ CMA / MBA (Finance) or Graduate. Key Technical Skills: MIS Reporting, GST Filing, TDS Return Filing, Statutory Compliance, Indian Income Tax Act and GST law, TDS and GST compliance tools and portals, MS Excel, ERP Systems, Interview Process Round 1: Initial video call interview/ Face to face Round 2: Online Excel assignment via screen sharing Round 3: Final video call interview Key Responsibilities Direct Taxation: Preparation and filing of Corporate Income Tax Returns (including MAT, AMT, etc.). Preparation of schedules for Tax Audit Monthly and annual Tax Deducted at Source (TDS) compliance, including filing of returns and issuing of certificates. Handling Advance Tax computations and payments. Assist in preparation of tax provisioning and deferred tax working under AS/ Ind AS. Coordinate with tax consultants and auditors for statutory and tax audits. Support in managing tax assessments, appeals, and related documentation. Stay updated with CBDT notifications, circulars, and relevant case laws. Indirect Taxation (GST) Ensure timely and accurate GST return filings (GSTR-1, 3B, 9, 9C, etc.) Reconciliation of GST input credits with GSTR-2A/2B and books of accounts. Support GST audits, assessments, and respond to notices/queries from tax authorities. Handle GST department in processing the GST refund. Evaluate GST implications on new transactions, contracts, and business proposals. Monitor changes in GST laws and implement required changes in systems and processes. General Responsibilities Maintain proper tax records and documentation for audit and compliance purposes. Coordinate with internal teams and external advisors for smooth tax operations. Support automation of tax processes and implementation of tax tools/software. Prepare MIS reports and dashboards for management on tax compliance and exposure. Have practical understanding of general and tax Accounting Must Have Skills Experience: 4–6 years of experience in handling Indian direct and indirect taxation. Preferred Background: Prior experience in a corporate tax department or reputed consulting firm. Strong knowledge of Indian Income Tax Act and GST law. Hands-on experience with TDS and GST compliance tools and portals. Analytical thinking and attention to detail. Ability to interpret legal language and prepare suitable documentation. Self Starter and Individual Contributor Excellent communication and stakeholder management skills. Proficiency in MS Excel, ERP systems (Sage, Tally), and tax compliance tools. What We Expect From You Ability to thrive in a fast-paced environment and adapt to changing priorities. Ready to give high quality deliverables as per timeline Detail-oriented focus, with the initiative to seek support when needed. Excellent written and verbal communication skills for both technical and non-technical audiences. Why Join Us? Freedom to work without micromanagement. Flexible and relaxed work environment. Motivating working conditions. Supportive, professional, and achievement-oriented management team. Competitive remuneration. Opportunity to learn new skills and work on the latest technologies daily. Show more Show less

Lead Generation Generate leads for ILSCV deals through interactions with DSE or through channel partners/open market. Customer Relationship Management End to end customer relationship management including explaining product offerings and resolving sales queries. Cross-selling product offerings to customers. Educates customers with information to build their understanding of issues and capabilities. Goes beyond their day-to-day work to assist customers in a positive manner. Dealer Relationship Management Maintaining relationship with assigned dealer. Deal Processing Collecting all pre-sanction and post sanction documents and performing accurate data entries (RSPM, SAGE etc) Internal Stakeholder Management Interact with operations and credit team in order to ensure smooth processing of loan application.

Lead Generation Generate leads for ILSCV deals through interactions with DSE or through channel partners/open market. Customer Relationship Management End to end customer relationship management including explaining product offerings and resolving sales queries. Cross-selling product offerings to customers. Educates customers with information to build their understanding of issues and capabilities. Goes beyond their day-to-day work to assist customers in a positive manner. Dealer Relationship Management Maintaining relationship with assigned dealer. Deal Processing Collecting all pre-sanction and post sanction documents and performing accurate data entries (RSPM, SAGE etc) Internal Stakeholder Management Interact with operations and credit team in order to ensure smooth processing of loan application.