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3.0 - 5.0 years
3 - 6 Lacs
hyderabad
Work from Office
About The Role Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? "Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. ""Identify the spam content to provide genuine search results. Help the victims to remove their explicit videos / Photographs from global sites. Remove the Personal Identifiable information reported by the user from various search results. Addressing ad blocking through improving ad experiences across the web.Reviewing of photos, videos, and text-based content and make judgments as to whether reviewed content is in violation of our Clients terms of services. The content may cover may be sensitive in nature. Ensuring every piece of content in violation of clients terms of services is accurately identified and flagged for action in a timely manner. 1. Review videos all workflow for violations of policies to ensure consistent implementation2. Have a deep understanding of policies and guidelines guidelines, and how to interpret them in order to enforce on standard and non-standard situations when needed.3. Comprehend the policy and community guidelines to take informed decisions that balance the user safety and platform integrity. What are we looking for? 1. Advanced Critical Thinking - Able to navigate gray areas breakdown complex situations into actionable tasks and ask the right questions to develop solutions independently2. Communications - Excellent written and verbal communication skills to document decisions clearly and comprehend the policy. Being comfortable having interpersonal communications with executive level stakeholders and clearly communicating the rationale for decisions.3. Ability to make informed decisions balancing platform integrity and user safety.4. Resiliency - Strong emotional fortitude and resiliency in handling egregious content5. Diligence - Excellent work ethics with strong self-motivation and time management skills1. Curiosity - Drive to look for answers even when we dont have them, or know which steps to follow to find them/collect relevant information that will help move forward2. Experience in content moderation rolesAttribute Name & Proficiency Level :1. GED/Diploma - Yes2. Preferred Bachelors Degree any field - Yes3. CEFR Proficiency - B24. Work experience (in years) in Content Moderation - 1.5 to 35. Industry Awareness - IntermediateAttribute Name & Proficiency Level1. Industry Awareness - Intermediate2. Critical/Logical Thinking - Advanced3. Written and verbal communication - Proficient4. Reading Comprehension - Advanced5. Problem solving & escalation management - Advanced6. Computer Literacy / Typing Skills - Intermediate7. Conversation Management - Intermediate8. Stakeholder Management - Intermediate9. Attention To Detail - Advanced10. Writing Composition - Proficient11. Multi-tasking - Intermediate12. Resiliency - Advanced13. Dilligence - Proficient Roles and Responsibilities: 1. Monitor and evaluate content generated from multiple team ((Tier 1, 2, 2.5, Executives)) for compliance with community guidelines, policies, and legal requirements2. Critically analyze multiple factors and policies in order to develop a summary of enforcement on policy gap area decisions and collaborate with cross-functional resources to bring issues to resolution quickly and efficiently.3. Use in-depth knowledge of community guidelines and policies to make informed decisions about content4. State updated with relevant regulations governing online content e.g child protection laws, data protection regulations.5. Perform Content reviews and research to provide effective guidance to multiple teams via consultations6. Identify needs and collaborate on projects to improve support tools and processesIdeal Candidate :1. Demonstrated history of driving initiatives, taking ownership and managing executive stakeholders2. Has the ability to see the larger to picture to recognize when items need to be escalated3. Proven track record of being adaptable in a fast paced environment4. Taking ownership of mistakes and apply lessons learned5. Interest in the content moderation space (passion for hate or child safety work preferred)6. Demonstrated ability to handle egregious continent in prior roles Qualification Any Graduation
Posted Date not available
3.0 - 5.0 years
3 - 6 Lacs
hyderabad
Work from Office
About The Role Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? "Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. ""Identify the spam content to provide genuine search results. Help the victims to remove their explicit videos / Photographs from global sites. Remove the Personal Identifiable information reported by the user from various search results. Addressing ad blocking through improving ad experiences across the web.Reviewing of photos, videos, and text-based content and make judgments as to whether reviewed content is in violation of our Clients terms of services. The content may cover may be sensitive in nature. Ensuring every piece of content in violation of clients terms of services is accurately identified and flagged for action in a timely manner. 1. Review videos all workflow for violations of policies to ensure consistent implementation2. Have a deep understanding of policies and guidelines guidelines, and how to interpret them in order to enforce on standard and non-standard situations when needed.3. Comprehend the policy and community guidelines to take informed decisions that balance the user safety and platform integrity. What are we looking for? 1. Advanced Critical Thinking - Able to navigate gray areas breakdown complex situations into actionable tasks and ask the right questions to develop solutions independently2. Communications - Excellent written and verbal communication skills to document decisions clearly and comprehend the policy. Being comfortable having interpersonal communications with executive level stakeholders and clearly communicating the rationale for decisions.3. Ability to make informed decisions balancing platform integrity and user safety.4. Resiliency - Strong emotional fortitude and resiliency in handling egregious content5. Diligence - Excellent work ethics with strong self-motivation and time management skills1. Curiosity - Drive to look for answers even when we dont have them, or know which steps to follow to find them/collect relevant information that will help move forward2. Experience in content moderation rolesAttribute Name & Proficiency Level :1. GED/Diploma - Yes2. Preferred Bachelors Degree any field - Yes3. CEFR Proficiency - B24. Work experience (in years) in Content Moderation - 1.5 to 35. Industry Awareness - IntermediateAttribute Name & Proficiency Level1. Industry Awareness - Intermediate2. Critical/Logical Thinking - Advanced3. Written and verbal communication - Proficient4. Reading Comprehension - Advanced5. Problem solving & escalation management - Advanced6. Computer Literacy / Typing Skills - Intermediate7. Conversation Management - Intermediate8. Stakeholder Management - Intermediate9. Attention To Detail - Advanced10. Writing Composition - Proficient11. Multi-tasking - Intermediate12. Resiliency - Advanced13. Dilligence - Proficient Roles and Responsibilities: 1. Monitor and evaluate content generated from multiple team ((Tier 1, 2, 2.5, Executives)) for compliance with community guidelines, policies, and legal requirements2. Critically analyze multiple factors and policies in order to develop a summary of enforcement on policy gap area decisions and collaborate with cross-functional resources to bring issues to resolution quickly and efficiently.3. Use in-depth knowledge of community guidelines and policies to make informed decisions about content4. State updated with relevant regulations governing online content e.g child protection laws, data protection regulations.5. Perform Content reviews and research to provide effective guidance to multiple teams via consultations6. Identify needs and collaborate on projects to improve support tools and processesIdeal Candidate :1. Demonstrated history of driving initiatives, taking ownership and managing executive stakeholders2. Has the ability to see the larger to picture to recognize when items need to be escalated3. Proven track record of being adaptable in a fast paced environment4. Taking ownership of mistakes and apply lessons learned5. Interest in the content moderation space (passion for hate or child safety work preferred)6. Demonstrated ability to handle egregious continent in prior roles Qualification Any Graduation
Posted Date not available
3.0 - 5.0 years
3 - 6 Lacs
hyderabad
Work from Office
About The Role Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? "Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. ""Identify the spam content to provide genuine search results. Help the victims to remove their explicit videos / Photographs from global sites. Remove the Personal Identifiable information reported by the user from various search results. Addressing ad blocking through improving ad experiences across the web.Reviewing of photos, videos, and text-based content and make judgments as to whether reviewed content is in violation of our Clients terms of services. The content may cover may be sensitive in nature. Ensuring every piece of content in violation of clients terms of services is accurately identified and flagged for action in a timely manner. 1. Review videos all workflow for violations of policies to ensure consistent implementation2. Have a deep understanding of policies and guidelines guidelines, and how to interpret them in order to enforce on standard and non-standard situations when needed.3. Comprehend the policy and community guidelines to take informed decisions that balance the user safety and platform integrity. What are we looking for? 1. Advanced Critical Thinking - Able to navigate gray areas breakdown complex situations into actionable tasks and ask the right questions to develop solutions independently2. Communications - Excellent written and verbal communication skills to document decisions clearly and comprehend the policy. Being comfortable having interpersonal communications with executive level stakeholders and clearly communicating the rationale for decisions.3. Ability to make informed decisions balancing platform integrity and user safety.4. Resiliency - Strong emotional fortitude and resiliency in handling egregious content5. Diligence - Excellent work ethics with strong self-motivation and time management skills1. Curiosity - Drive to look for answers even when we dont have them, or know which steps to follow to find them/collect relevant information that will help move forward2. Experience in content moderation rolesAttribute Name & Proficiency Level :1. GED/Diploma - Yes2. Preferred Bachelors Degree any field - Yes3. CEFR Proficiency - B24. Work experience (in years) in Content Moderation - 1.5 to 35. Industry Awareness - IntermediateAttribute Name & Proficiency Level1. Industry Awareness - Intermediate2. Critical/Logical Thinking - Advanced3. Written and verbal communication - Proficient4. Reading Comprehension - Advanced5. Problem solving & escalation management - Advanced6. Computer Literacy / Typing Skills - Intermediate7. Conversation Management - Intermediate8. Stakeholder Management - Intermediate9. Attention To Detail - Advanced10. Writing Composition - Proficient11. Multi-tasking - Intermediate12. Resiliency - Advanced13. Dilligence - Proficient Roles and Responsibilities: 1. Monitor and evaluate content generated from multiple team ((Tier 1, 2, 2.5, Executives)) for compliance with community guidelines, policies, and legal requirements2. Critically analyze multiple factors and policies in order to develop a summary of enforcement on policy gap area decisions and collaborate with cross-functional resources to bring issues to resolution quickly and efficiently.3. Use in-depth knowledge of community guidelines and policies to make informed decisions about content4. State updated with relevant regulations governing online content e.g child protection laws, data protection regulations.5. Perform Content reviews and research to provide effective guidance to multiple teams via consultations6. Identify needs and collaborate on projects to improve support tools and processesIdeal Candidate :1. Demonstrated history of driving initiatives, taking ownership and managing executive stakeholders2. Has the ability to see the larger to picture to recognize when items need to be escalated3. Proven track record of being adaptable in a fast paced environment4. Taking ownership of mistakes and apply lessons learned5. Interest in the content moderation space (passion for hate or child safety work preferred)6. Demonstrated ability to handle egregious continent in prior roles Qualification Any Graduation
Posted Date not available
3.0 - 5.0 years
3 - 6 Lacs
hyderabad
Work from Office
About The Role Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? "Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. ""Identify the spam content to provide genuine search results. Help the victims to remove their explicit videos / Photographs from global sites. Remove the Personal Identifiable information reported by the user from various search results. Addressing ad blocking through improving ad experiences across the web.Reviewing of photos, videos, and text-based content and make judgments as to whether reviewed content is in violation of our Clients terms of services. The content may cover may be sensitive in nature. Ensuring every piece of content in violation of clients terms of services is accurately identified and flagged for action in a timely manner. 1. Review videos all workflow for violations of policies to ensure consistent implementation2. Have a deep understanding of policies and guidelines guidelines, and how to interpret them in order to enforce on standard and non-standard situations when needed.3. Comprehend the policy and community guidelines to take informed decisions that balance the user safety and platform integrity. What are we looking for? 1. Advanced Critical Thinking - Able to navigate gray areas breakdown complex situations into actionable tasks and ask the right questions to develop solutions independently2. Communications - Excellent written and verbal communication skills to document decisions clearly and comprehend the policy. Being comfortable having interpersonal communications with executive level stakeholders and clearly communicating the rationale for decisions.3. Ability to make informed decisions balancing platform integrity and user safety.4. Resiliency - Strong emotional fortitude and resiliency in handling egregious content5. Diligence - Excellent work ethics with strong self-motivation and time management skills1. Curiosity - Drive to look for answers even when we dont have them, or know which steps to follow to find them/collect relevant information that will help move forward2. Experience in content moderation rolesAttribute Name & Proficiency Level :1. GED/Diploma - Yes2. Preferred Bachelors Degree any field - Yes3. CEFR Proficiency - B24. Work experience (in years) in Content Moderation - 1.5 to 35. Industry Awareness - IntermediateAttribute Name & Proficiency Level1. Industry Awareness - Intermediate2. Critical/Logical Thinking - Advanced3. Written and verbal communication - Proficient4. Reading Comprehension - Advanced5. Problem solving & escalation management - Advanced6. Computer Literacy / Typing Skills - Intermediate7. Conversation Management - Intermediate8. Stakeholder Management - Intermediate9. Attention To Detail - Advanced10. Writing Composition - Proficient11. Multi-tasking - Intermediate12. Resiliency - Advanced13. Dilligence - Proficient Roles and Responsibilities: 1. Monitor and evaluate content generated from multiple team ((Tier 1, 2, 2.5, Executives)) for compliance with community guidelines, policies, and legal requirements2. Critically analyze multiple factors and policies in order to develop a summary of enforcement on policy gap area decisions and collaborate with cross-functional resources to bring issues to resolution quickly and efficiently.3. Use in-depth knowledge of community guidelines and policies to make informed decisions about content4. State updated with relevant regulations governing online content e.g child protection laws, data protection regulations.5. Perform Content reviews and research to provide effective guidance to multiple teams via consultations6. Identify needs and collaborate on projects to improve support tools and processesIdeal Candidate :1. Demonstrated history of driving initiatives, taking ownership and managing executive stakeholders2. Has the ability to see the larger to picture to recognize when items need to be escalated3. Proven track record of being adaptable in a fast paced environment4. Taking ownership of mistakes and apply lessons learned5. Interest in the content moderation space (passion for hate or child safety work preferred)6. Demonstrated ability to handle egregious continent in prior roles Qualification Any Graduation
Posted Date not available
3.0 - 5.0 years
3 - 6 Lacs
hyderabad
Work from Office
About The Role Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? "Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. ""Identify the spam content to provide genuine search results. Help the victims to remove their explicit videos / Photographs from global sites. Remove the Personal Identifiable information reported by the user from various search results. Addressing ad blocking through improving ad experiences across the web.Reviewing of photos, videos, and text-based content and make judgments as to whether reviewed content is in violation of our Clients terms of services. The content may cover may be sensitive in nature. Ensuring every piece of content in violation of clients terms of services is accurately identified and flagged for action in a timely manner. 1. Review videos all workflow for violations of policies to ensure consistent implementation2. Have a deep understanding of policies and guidelines guidelines, and how to interpret them in order to enforce on standard and non-standard situations when needed.3. Comprehend the policy and community guidelines to take informed decisions that balance the user safety and platform integrity. What are we looking for? 1. Advanced Critical Thinking - Able to navigate gray areas breakdown complex situations into actionable tasks and ask the right questions to develop solutions independently2. Communications - Excellent written and verbal communication skills to document decisions clearly and comprehend the policy. Being comfortable having interpersonal communications with executive level stakeholders and clearly communicating the rationale for decisions.3. Ability to make informed decisions balancing platform integrity and user safety.4. Resiliency - Strong emotional fortitude and resiliency in handling egregious content5. Diligence - Excellent work ethics with strong self-motivation and time management skills1. Curiosity - Drive to look for answers even when we dont have them, or know which steps to follow to find them/collect relevant information that will help move forward2. Experience in content moderation rolesAttribute Name & Proficiency Level :1. GED/Diploma - Yes2. Preferred Bachelors Degree any field - Yes3. CEFR Proficiency - B24. Work experience (in years) in Content Moderation - 1.5 to 35. Industry Awareness - IntermediateAttribute Name & Proficiency Level1. Industry Awareness - Intermediate2. Critical/Logical Thinking - Advanced3. Written and verbal communication - Proficient4. Reading Comprehension - Advanced5. Problem solving & escalation management - Advanced6. Computer Literacy / Typing Skills - Intermediate7. Conversation Management - Intermediate8. Stakeholder Management - Intermediate9. Attention To Detail - Advanced10. Writing Composition - Proficient11. Multi-tasking - Intermediate12. Resiliency - Advanced13. Dilligence - Proficient Roles and Responsibilities: 1. Monitor and evaluate content generated from multiple team ((Tier 1, 2, 2.5, Executives)) for compliance with community guidelines, policies, and legal requirements2. Critically analyze multiple factors and policies in order to develop a summary of enforcement on policy gap area decisions and collaborate with cross-functional resources to bring issues to resolution quickly and efficiently.3. Use in-depth knowledge of community guidelines and policies to make informed decisions about content4. State updated with relevant regulations governing online content e.g child protection laws, data protection regulations.5. Perform Content reviews and research to provide effective guidance to multiple teams via consultations6. Identify needs and collaborate on projects to improve support tools and processesIdeal Candidate :1. Demonstrated history of driving initiatives, taking ownership and managing executive stakeholders2. Has the ability to see the larger to picture to recognize when items need to be escalated3. Proven track record of being adaptable in a fast paced environment4. Taking ownership of mistakes and apply lessons learned5. Interest in the content moderation space (passion for hate or child safety work preferred)6. Demonstrated ability to handle egregious continent in prior roles Qualification Any Graduation
Posted Date not available
3.0 - 5.0 years
3 - 6 Lacs
hyderabad
Work from Office
About The Role Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? "Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. ""Identify the spam content to provide genuine search results. Help the victims to remove their explicit videos / Photographs from global sites. Remove the Personal Identifiable information reported by the user from various search results. Addressing ad blocking through improving ad experiences across the web.Reviewing of photos, videos, and text-based content and make judgments as to whether reviewed content is in violation of our Clients terms of services. The content may cover may be sensitive in nature. Ensuring every piece of content in violation of clients terms of services is accurately identified and flagged for action in a timely manner. 1. Review videos all workflow for violations of policies to ensure consistent implementation2. Have a deep understanding of policies and guidelines guidelines, and how to interpret them in order to enforce on standard and non-standard situations when needed.3. Comprehend the policy and community guidelines to take informed decisions that balance the user safety and platform integrity. What are we looking for? 1. Advanced Critical Thinking - Able to navigate gray areas breakdown complex situations into actionable tasks and ask the right questions to develop solutions independently2. Communications - Excellent written and verbal communication skills to document decisions clearly and comprehend the policy. Being comfortable having interpersonal communications with executive level stakeholders and clearly communicating the rationale for decisions.3. Ability to make informed decisions balancing platform integrity and user safety.4. Resiliency - Strong emotional fortitude and resiliency in handling egregious content5. Diligence - Excellent work ethics with strong self-motivation and time management skills1. Curiosity - Drive to look for answers even when we dont have them, or know which steps to follow to find them/collect relevant information that will help move forward2. Experience in content moderation rolesAttribute Name & Proficiency Level :1. GED/Diploma - Yes2. Preferred Bachelors Degree any field - Yes3. CEFR Proficiency - B24. Work experience (in years) in Content Moderation - 1.5 to 35. Industry Awareness - IntermediateAttribute Name & Proficiency Level1. Industry Awareness - Intermediate2. Critical/Logical Thinking - Advanced3. Written and verbal communication - Proficient4. Reading Comprehension - Advanced5. Problem solving & escalation management - Advanced6. Computer Literacy / Typing Skills - Intermediate7. Conversation Management - Intermediate8. Stakeholder Management - Intermediate9. Attention To Detail - Advanced10. Writing Composition - Proficient11. Multi-tasking - Intermediate12. Resiliency - Advanced13. Dilligence - Proficient Roles and Responsibilities: 1. Monitor and evaluate content generated from multiple team ((Tier 1, 2, 2.5, Executives)) for compliance with community guidelines, policies, and legal requirements2. Critically analyze multiple factors and policies in order to develop a summary of enforcement on policy gap area decisions and collaborate with cross-functional resources to bring issues to resolution quickly and efficiently.3. Use in-depth knowledge of community guidelines and policies to make informed decisions about content4. State updated with relevant regulations governing online content e.g child protection laws, data protection regulations.5. Perform Content reviews and research to provide effective guidance to multiple teams via consultations6. Identify needs and collaborate on projects to improve support tools and processesIdeal Candidate :1. Demonstrated history of driving initiatives, taking ownership and managing executive stakeholders2. Has the ability to see the larger to picture to recognize when items need to be escalated3. Proven track record of being adaptable in a fast paced environment4. Taking ownership of mistakes and apply lessons learned5. Interest in the content moderation space (passion for hate or child safety work preferred)6. Demonstrated ability to handle egregious continent in prior roles Qualification Any Graduation
Posted Date not available
3.0 - 5.0 years
3 - 6 Lacs
hyderabad
Work from Office
About The Role Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? "Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. ""Identify the spam content to provide genuine search results. Help the victims to remove their explicit videos / Photographs from global sites. Remove the Personal Identifiable information reported by the user from various search results. Addressing ad blocking through improving ad experiences across the web.Reviewing of photos, videos, and text-based content and make judgments as to whether reviewed content is in violation of our Clients terms of services. The content may cover may be sensitive in nature. Ensuring every piece of content in violation of clients terms of services is accurately identified and flagged for action in a timely manner. 1. Review videos all workflow for violations of policies to ensure consistent implementation2. Have a deep understanding of policies and guidelines guidelines, and how to interpret them in order to enforce on standard and non-standard situations when needed.3. Comprehend the policy and community guidelines to take informed decisions that balance the user safety and platform integrity. What are we looking for? 1. Advanced Critical Thinking - Able to navigate gray areas breakdown complex situations into actionable tasks and ask the right questions to develop solutions independently2. Communications - Excellent written and verbal communication skills to document decisions clearly and comprehend the policy. Being comfortable having interpersonal communications with executive level stakeholders and clearly communicating the rationale for decisions.3. Ability to make informed decisions balancing platform integrity and user safety.4. Resiliency - Strong emotional fortitude and resiliency in handling egregious content5. Diligence - Excellent work ethics with strong self-motivation and time management skills1. Curiosity - Drive to look for answers even when we dont have them, or know which steps to follow to find them/collect relevant information that will help move forward2. Experience in content moderation rolesAttribute Name & Proficiency Level :1. GED/Diploma - Yes2. Preferred Bachelors Degree any field - Yes3. CEFR Proficiency - B24. Work experience (in years) in Content Moderation - 1.5 to 35. Industry Awareness - IntermediateAttribute Name & Proficiency Level1. Industry Awareness - Intermediate2. Critical/Logical Thinking - Advanced3. Written and verbal communication - Proficient4. Reading Comprehension - Advanced5. Problem solving & escalation management - Advanced6. Computer Literacy / Typing Skills - Intermediate7. Conversation Management - Intermediate8. Stakeholder Management - Intermediate9. Attention To Detail - Advanced10. Writing Composition - Proficient11. Multi-tasking - Intermediate12. Resiliency - Advanced13. Dilligence - Proficient Roles and Responsibilities: 1. Monitor and evaluate content generated from multiple team ((Tier 1, 2, 2.5, Executives)) for compliance with community guidelines, policies, and legal requirements2. Critically analyze multiple factors and policies in order to develop a summary of enforcement on policy gap area decisions and collaborate with cross-functional resources to bring issues to resolution quickly and efficiently.3. Use in-depth knowledge of community guidelines and policies to make informed decisions about content4. State updated with relevant regulations governing online content e.g child protection laws, data protection regulations.5. Perform Content reviews and research to provide effective guidance to multiple teams via consultations6. Identify needs and collaborate on projects to improve support tools and processesIdeal Candidate :1. Demonstrated history of driving initiatives, taking ownership and managing executive stakeholders2. Has the ability to see the larger to picture to recognize when items need to be escalated3. Proven track record of being adaptable in a fast paced environment4. Taking ownership of mistakes and apply lessons learned5. Interest in the content moderation space (passion for hate or child safety work preferred)6. Demonstrated ability to handle egregious continent in prior roles Qualification Any Graduation
Posted Date not available
3.0 - 5.0 years
3 - 6 Lacs
hyderabad
Work from Office
About The Role Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? "Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. ""Identify the spam content to provide genuine search results. Help the victims to remove their explicit videos / Photographs from global sites. Remove the Personal Identifiable information reported by the user from various search results. Addressing ad blocking through improving ad experiences across the web.Reviewing of photos, videos, and text-based content and make judgments as to whether reviewed content is in violation of our Clients terms of services. The content may cover may be sensitive in nature. Ensuring every piece of content in violation of clients terms of services is accurately identified and flagged for action in a timely manner. 1. Review videos all workflow for violations of policies to ensure consistent implementation2. Have a deep understanding of policies and guidelines guidelines, and how to interpret them in order to enforce on standard and non-standard situations when needed.3. Comprehend the policy and community guidelines to take informed decisions that balance the user safety and platform integrity. What are we looking for? 1. Advanced Critical Thinking - Able to navigate gray areas breakdown complex situations into actionable tasks and ask the right questions to develop solutions independently2. Communications - Excellent written and verbal communication skills to document decisions clearly and comprehend the policy. Being comfortable having interpersonal communications with executive level stakeholders and clearly communicating the rationale for decisions.3. Ability to make informed decisions balancing platform integrity and user safety.4. Resiliency - Strong emotional fortitude and resiliency in handling egregious content5. Diligence - Excellent work ethics with strong self-motivation and time management skills1. Curiosity - Drive to look for answers even when we dont have them, or know which steps to follow to find them/collect relevant information that will help move forward2. Experience in content moderation rolesAttribute Name & Proficiency Level :1. GED/Diploma - Yes2. Preferred Bachelors Degree any field - Yes3. CEFR Proficiency - B24. Work experience (in years) in Content Moderation - 1.5 to 35. Industry Awareness - IntermediateAttribute Name & Proficiency Level1. Industry Awareness - Intermediate2. Critical/Logical Thinking - Advanced3. Written and verbal communication - Proficient4. Reading Comprehension - Advanced5. Problem solving & escalation management - Advanced6. Computer Literacy / Typing Skills - Intermediate7. Conversation Management - Intermediate8. Stakeholder Management - Intermediate9. Attention To Detail - Advanced10. Writing Composition - Proficient11. Multi-tasking - Intermediate12. Resiliency - Advanced13. Dilligence - Proficient Roles and Responsibilities: 1. Monitor and evaluate content generated from multiple team ((Tier 1, 2, 2.5, Executives)) for compliance with community guidelines, policies, and legal requirements2. Critically analyze multiple factors and policies in order to develop a summary of enforcement on policy gap area decisions and collaborate with cross-functional resources to bring issues to resolution quickly and efficiently.3. Use in-depth knowledge of community guidelines and policies to make informed decisions about content4. State updated with relevant regulations governing online content e.g child protection laws, data protection regulations.5. Perform Content reviews and research to provide effective guidance to multiple teams via consultations6. Identify needs and collaborate on projects to improve support tools and processesIdeal Candidate :1. Demonstrated history of driving initiatives, taking ownership and managing executive stakeholders2. Has the ability to see the larger to picture to recognize when items need to be escalated3. Proven track record of being adaptable in a fast paced environment4. Taking ownership of mistakes and apply lessons learned5. Interest in the content moderation space (passion for hate or child safety work preferred)6. Demonstrated ability to handle egregious continent in prior roles Qualification Any Graduation
Posted Date not available
5.0 - 8.0 years
8 - 12 Lacs
hyderabad
Work from Office
About The Role Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for leading a team of Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. Attendance Tracking:Accurately track team attendance for billing purposes.Time Sheet Validation:Validate team time sheets fortnightly with 100% accuracy.Security and Data Protection:Ensure adherence to all security and client data protection measures and guide the team in following required protocols.Emotional Intelligence:oAwareness of and ability to manage emotions, both for oneself and when interacting with team members.Additional Skills-Be a team player and value cohesiveness.To step up in the absence of a Trainer/ QCer.Client and Stakeholder Management:oStrong interpersonal skills to interact with clients and stakeholders.oAbility to understand client expectations and manage relationships effectively.Attention to Detail:oThoroughness in reviewing and validating work for accuracy and quality.oAbility to identify process gaps and areas for improvement.Ethical and Professional Conduct:oAdherence to ethical standards and professionalism in all interactions.oCommitment to maintaining confidentiality and data security.Emotional Intelligence:oAwareness of and ability to manage emotions, both for oneself What are we looking for? As a Lead, you will be:The purpose of the job is to handle the team of Reviewers, provide coaching/feedback based on the performance/career growth. A Team Leader oversees a team size ~25 employees and motivates them to do their job efficiently to have optimum performance in the process. Provide objectives, develop reward systems to recognize and appreciate good performance which motivates employees. Assign all work schedules and commit the team to deliver, manage the quality of the work and drive the people management activities within the team. Ensure all Governance check points are adhered. Note- The reported content could be sensitive or of graphic nature.Your role requires the following responsibilities Conducting Huddles:Lead daily Pre-Shift and Post-Shift meetings to discuss Performance, Process updates, and Organizational initiatives.Task Management Guidance:Provide daily guidance to team members on how to efficiently manage their day-to-day tasks.SLA and KPI Achievement:Lead the team to meet Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)/ Critical Performance Indicators (CPIs) defined by the process and the client.Performance Reviews:Conduct regular performance reviews (Monthly, Quarterly, and Yearly) for the entire team and implement Corrective Action Plans or Performance Improvement Plans as needed.Training and Quality Coordination:Collaborate with the training team to identify Training Needs (TNI) and Assessments (TNA) and develop training plans for the team. Work with Quality Analysts to identify areas of improvement and process gaps, ensuring corrective actions are taken.SOPs and Documentation:Create/ Manage Standard Operating Procedures (SOPs) and process documentation for all client deliverables. Partake in the knowledge dissemination process.Individual Connects:Hold regular one-on-one meetings with team members to understand their performance, grievances, career aspirations, and interests, providing coaching and support accordingly.Performance Reporting:Reporting:Provide insights and data for Weekly Business Review (WBR) and Monthly Business Review (MBR) presentations. Publish performance reports on a Daily, Weekly, and Monthly basis.Leave Management:Implement a planned approach for managing team shrinkage through a Leave management system. Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shiftsoThe following skills are required to perform this role-Resilience:oStrong coping, emotional resilience, and stress-management skillsoAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.Strong knowledge of content policies, community guidelines, and online safety practicesLeadership and Management Skills: oStrong leadership qualities to guide and motivate team members.oAbility to delegate tasks effectively and manage workloads.oDecision-making skills to resolve conflicts and make tough choices.oTime management and organizational skills to prioritize tasks and meet deadlines.Communication Skills: oExcellent verbal and written communication skills to convey information clearly and concisely.oActive listening skills to understand team members concerns and provide effective feedback.Problem-solving and Critical Thinking:oAnalytical skills to identify issues, assess situations, and find practical solutions.oAbility to think critically and make informed decisions under pressure.Performance Management:oSkill in setting performance goals and monitoring team members progress.oCapacity to provide constructive feedback and coach team members for improvement.oAbility to conduct performance evaluations and implement performance improvement plans. Qualification Any Graduation
Posted Date not available
5.0 - 8.0 years
8 - 12 Lacs
hyderabad
Work from Office
About The Role Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for leading a team of Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. Attendance Tracking:Accurately track team attendance for billing purposes.Time Sheet Validation:Validate team time sheets fortnightly with 100% accuracy.Security and Data Protection:Ensure adherence to all security and client data protection measures and guide the team in following required protocols.Emotional Intelligence:oAwareness of and ability to manage emotions, both for oneself and when interacting with team members.Additional Skills-Be a team player and value cohesiveness.To step up in the absence of a Trainer/ QCer.Client and Stakeholder Management:oStrong interpersonal skills to interact with clients and stakeholders.oAbility to understand client expectations and manage relationships effectively.Attention to Detail:oThoroughness in reviewing and validating work for accuracy and quality.oAbility to identify process gaps and areas for improvement.Ethical and Professional Conduct:oAdherence to ethical standards and professionalism in all interactions.oCommitment to maintaining confidentiality and data security.Emotional Intelligence:oAwareness of and ability to manage emotions, both for oneself What are we looking for? As a Lead, you will be:The purpose of the job is to handle the team of Reviewers, provide coaching/feedback based on the performance/career growth. A Team Leader oversees a team size ~25 employees and motivates them to do their job efficiently to have optimum performance in the process. Provide objectives, develop reward systems to recognize and appreciate good performance which motivates employees. Assign all work schedules and commit the team to deliver, manage the quality of the work and drive the people management activities within the team. Ensure all Governance check points are adhered. Note- The reported content could be sensitive or of graphic nature.Your role requires the following responsibilities Conducting Huddles:Lead daily Pre-Shift and Post-Shift meetings to discuss Performance, Process updates, and Organizational initiatives.Task Management Guidance:Provide daily guidance to team members on how to efficiently manage their day-to-day tasks.SLA and KPI Achievement:Lead the team to meet Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)/ Critical Performance Indicators (CPIs) defined by the process and the client.Performance Reviews:Conduct regular performance reviews (Monthly, Quarterly, and Yearly) for the entire team and implement Corrective Action Plans or Performance Improvement Plans as needed.Training and Quality Coordination:Collaborate with the training team to identify Training Needs (TNI) and Assessments (TNA) and develop training plans for the team. Work with Quality Analysts to identify areas of improvement and process gaps, ensuring corrective actions are taken.SOPs and Documentation:Create/ Manage Standard Operating Procedures (SOPs) and process documentation for all client deliverables. Partake in the knowledge dissemination process.Individual Connects:Hold regular one-on-one meetings with team members to understand their performance, grievances, career aspirations, and interests, providing coaching and support accordingly.Performance Reporting:Reporting:Provide insights and data for Weekly Business Review (WBR) and Monthly Business Review (MBR) presentations. Publish performance reports on a Daily, Weekly, and Monthly basis.Leave Management:Implement a planned approach for managing team shrinkage through a Leave management system. Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shiftsoThe following skills are required to perform this role-Resilience:oStrong coping, emotional resilience, and stress-management skillsoAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.Strong knowledge of content policies, community guidelines, and online safety practicesLeadership and Management Skills: oStrong leadership qualities to guide and motivate team members.oAbility to delegate tasks effectively and manage workloads.oDecision-making skills to resolve conflicts and make tough choices.oTime management and organizational skills to prioritize tasks and meet deadlines.Communication Skills: oExcellent verbal and written communication skills to convey information clearly and concisely.oActive listening skills to understand team members concerns and provide effective feedback.Problem-solving and Critical Thinking:oAnalytical skills to identify issues, assess situations, and find practical solutions.oAbility to think critically and make informed decisions under pressure.Performance Management:oSkill in setting performance goals and monitoring team members progress.oCapacity to provide constructive feedback and coach team members for improvement.oAbility to conduct performance evaluations and implement performance improvement plans. Qualification Any Graduation
Posted Date not available
5.0 - 8.0 years
8 - 12 Lacs
hyderabad
Work from Office
About The Role Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for leading a team of Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. Attendance Tracking:Accurately track team attendance for billing purposes.Time Sheet Validation:Validate team time sheets fortnightly with 100% accuracy.Security and Data Protection:Ensure adherence to all security and client data protection measures and guide the team in following required protocols.Emotional Intelligence:oAwareness of and ability to manage emotions, both for oneself and when interacting with team members.Additional Skills-Be a team player and value cohesiveness.To step up in the absence of a Trainer/ QCer.Client and Stakeholder Management:oStrong interpersonal skills to interact with clients and stakeholders.oAbility to understand client expectations and manage relationships effectively.Attention to Detail:oThoroughness in reviewing and validating work for accuracy and quality.oAbility to identify process gaps and areas for improvement.Ethical and Professional Conduct:oAdherence to ethical standards and professionalism in all interactions.oCommitment to maintaining confidentiality and data security.Emotional Intelligence:oAwareness of and ability to manage emotions, both for oneself What are we looking for? As a Lead, you will be:The purpose of the job is to handle the team of Reviewers, provide coaching/feedback based on the performance/career growth. A Team Leader oversees a team size ~25 employees and motivates them to do their job efficiently to have optimum performance in the process. Provide objectives, develop reward systems to recognize and appreciate good performance which motivates employees. Assign all work schedules and commit the team to deliver, manage the quality of the work and drive the people management activities within the team. Ensure all Governance check points are adhered. Note- The reported content could be sensitive or of graphic nature.Your role requires the following responsibilities Conducting Huddles:Lead daily Pre-Shift and Post-Shift meetings to discuss Performance, Process updates, and Organizational initiatives.Task Management Guidance:Provide daily guidance to team members on how to efficiently manage their day-to-day tasks.SLA and KPI Achievement:Lead the team to meet Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)/ Critical Performance Indicators (CPIs) defined by the process and the client.Performance Reviews:Conduct regular performance reviews (Monthly, Quarterly, and Yearly) for the entire team and implement Corrective Action Plans or Performance Improvement Plans as needed.Training and Quality Coordination:Collaborate with the training team to identify Training Needs (TNI) and Assessments (TNA) and develop training plans for the team. Work with Quality Analysts to identify areas of improvement and process gaps, ensuring corrective actions are taken.SOPs and Documentation:Create/ Manage Standard Operating Procedures (SOPs) and process documentation for all client deliverables. Partake in the knowledge dissemination process.Individual Connects:Hold regular one-on-one meetings with team members to understand their performance, grievances, career aspirations, and interests, providing coaching and support accordingly.Performance Reporting:Reporting:Provide insights and data for Weekly Business Review (WBR) and Monthly Business Review (MBR) presentations. Publish performance reports on a Daily, Weekly, and Monthly basis.Leave Management:Implement a planned approach for managing team shrinkage through a Leave management system. Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shiftsoThe following skills are required to perform this role-Resilience:oStrong coping, emotional resilience, and stress-management skillsoAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.Strong knowledge of content policies, community guidelines, and online safety practicesLeadership and Management Skills: oStrong leadership qualities to guide and motivate team members.oAbility to delegate tasks effectively and manage workloads.oDecision-making skills to resolve conflicts and make tough choices.oTime management and organizational skills to prioritize tasks and meet deadlines.Communication Skills: oExcellent verbal and written communication skills to convey information clearly and concisely.oActive listening skills to understand team members concerns and provide effective feedback.Problem-solving and Critical Thinking:oAnalytical skills to identify issues, assess situations, and find practical solutions.oAbility to think critically and make informed decisions under pressure.Performance Management:oSkill in setting performance goals and monitoring team members progress.oCapacity to provide constructive feedback and coach team members for improvement.oAbility to conduct performance evaluations and implement performance improvement plans. Qualification Any Graduation
Posted Date not available
5.0 - 8.0 years
8 - 12 Lacs
hyderabad
Work from Office
About The Role Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for leading a team of Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. Attendance Tracking:Accurately track team attendance for billing purposes.Time Sheet Validation:Validate team time sheets fortnightly with 100% accuracy.Security and Data Protection:Ensure adherence to all security and client data protection measures and guide the team in following required protocols.Emotional Intelligence:oAwareness of and ability to manage emotions, both for oneself and when interacting with team members.Additional Skills-Be a team player and value cohesiveness.To step up in the absence of a Trainer/ QCer.Client and Stakeholder Management:oStrong interpersonal skills to interact with clients and stakeholders.oAbility to understand client expectations and manage relationships effectively.Attention to Detail:oThoroughness in reviewing and validating work for accuracy and quality.oAbility to identify process gaps and areas for improvement.Ethical and Professional Conduct:oAdherence to ethical standards and professionalism in all interactions.oCommitment to maintaining confidentiality and data security.Emotional Intelligence:oAwareness of and ability to manage emotions, both for oneself What are we looking for? As a Lead, you will be:The purpose of the job is to handle the team of Reviewers, provide coaching/feedback based on the performance/career growth. A Team Leader oversees a team size ~25 employees and motivates them to do their job efficiently to have optimum performance in the process. Provide objectives, develop reward systems to recognize and appreciate good performance which motivates employees. Assign all work schedules and commit the team to deliver, manage the quality of the work and drive the people management activities within the team. Ensure all Governance check points are adhered. Note- The reported content could be sensitive or of graphic nature.Your role requires the following responsibilities Conducting Huddles:Lead daily Pre-Shift and Post-Shift meetings to discuss Performance, Process updates, and Organizational initiatives.Task Management Guidance:Provide daily guidance to team members on how to efficiently manage their day-to-day tasks.SLA and KPI Achievement:Lead the team to meet Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)/ Critical Performance Indicators (CPIs) defined by the process and the client.Performance Reviews:Conduct regular performance reviews (Monthly, Quarterly, and Yearly) for the entire team and implement Corrective Action Plans or Performance Improvement Plans as needed.Training and Quality Coordination:Collaborate with the training team to identify Training Needs (TNI) and Assessments (TNA) and develop training plans for the team. Work with Quality Analysts to identify areas of improvement and process gaps, ensuring corrective actions are taken.SOPs and Documentation:Create/ Manage Standard Operating Procedures (SOPs) and process documentation for all client deliverables. Partake in the knowledge dissemination process.Individual Connects:Hold regular one-on-one meetings with team members to understand their performance, grievances, career aspirations, and interests, providing coaching and support accordingly.Performance Reporting:Reporting:Provide insights and data for Weekly Business Review (WBR) and Monthly Business Review (MBR) presentations. Publish performance reports on a Daily, Weekly, and Monthly basis.Leave Management:Implement a planned approach for managing team shrinkage through a Leave management system. Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shiftsoThe following skills are required to perform this role-Resilience:oStrong coping, emotional resilience, and stress-management skillsoAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.Strong knowledge of content policies, community guidelines, and online safety practicesLeadership and Management Skills: oStrong leadership qualities to guide and motivate team members.oAbility to delegate tasks effectively and manage workloads.oDecision-making skills to resolve conflicts and make tough choices.oTime management and organizational skills to prioritize tasks and meet deadlines.Communication Skills: oExcellent verbal and written communication skills to convey information clearly and concisely.oActive listening skills to understand team members concerns and provide effective feedback.Problem-solving and Critical Thinking:oAnalytical skills to identify issues, assess situations, and find practical solutions.oAbility to think critically and make informed decisions under pressure.Performance Management:oSkill in setting performance goals and monitoring team members progress.oCapacity to provide constructive feedback and coach team members for improvement.oAbility to conduct performance evaluations and implement performance improvement plans. Qualification Any Graduation
Posted Date not available
5.0 - 8.0 years
8 - 12 Lacs
hyderabad
Work from Office
About The Role Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for leading a team of Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. Attendance Tracking:Accurately track team attendance for billing purposes.Time Sheet Validation:Validate team time sheets fortnightly with 100% accuracy.Security and Data Protection:Ensure adherence to all security and client data protection measures and guide the team in following required protocols.Emotional Intelligence:oAwareness of and ability to manage emotions, both for oneself and when interacting with team members.Additional Skills-Be a team player and value cohesiveness.To step up in the absence of a Trainer/ QCer.Client and Stakeholder Management:oStrong interpersonal skills to interact with clients and stakeholders.oAbility to understand client expectations and manage relationships effectively.Attention to Detail:oThoroughness in reviewing and validating work for accuracy and quality.oAbility to identify process gaps and areas for improvement.Ethical and Professional Conduct:oAdherence to ethical standards and professionalism in all interactions.oCommitment to maintaining confidentiality and data security.Emotional Intelligence:oAwareness of and ability to manage emotions, both for oneself What are we looking for? As a Lead, you will be:The purpose of the job is to handle the team of Reviewers, provide coaching/feedback based on the performance/career growth. A Team Leader oversees a team size ~25 employees and motivates them to do their job efficiently to have optimum performance in the process. Provide objectives, develop reward systems to recognize and appreciate good performance which motivates employees. Assign all work schedules and commit the team to deliver, manage the quality of the work and drive the people management activities within the team. Ensure all Governance check points are adhered. Note- The reported content could be sensitive or of graphic nature.Your role requires the following responsibilities Conducting Huddles:Lead daily Pre-Shift and Post-Shift meetings to discuss Performance, Process updates, and Organizational initiatives.Task Management Guidance:Provide daily guidance to team members on how to efficiently manage their day-to-day tasks.SLA and KPI Achievement:Lead the team to meet Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)/ Critical Performance Indicators (CPIs) defined by the process and the client.Performance Reviews:Conduct regular performance reviews (Monthly, Quarterly, and Yearly) for the entire team and implement Corrective Action Plans or Performance Improvement Plans as needed.Training and Quality Coordination:Collaborate with the training team to identify Training Needs (TNI) and Assessments (TNA) and develop training plans for the team. Work with Quality Analysts to identify areas of improvement and process gaps, ensuring corrective actions are taken.SOPs and Documentation:Create/ Manage Standard Operating Procedures (SOPs) and process documentation for all client deliverables. Partake in the knowledge dissemination process.Individual Connects:Hold regular one-on-one meetings with team members to understand their performance, grievances, career aspirations, and interests, providing coaching and support accordingly.Performance Reporting:Reporting:Provide insights and data for Weekly Business Review (WBR) and Monthly Business Review (MBR) presentations. Publish performance reports on a Daily, Weekly, and Monthly basis.Leave Management:Implement a planned approach for managing team shrinkage through a Leave management system. Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shiftsoThe following skills are required to perform this role-Resilience:oStrong coping, emotional resilience, and stress-management skillsoAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.Strong knowledge of content policies, community guidelines, and online safety practicesLeadership and Management Skills: oStrong leadership qualities to guide and motivate team members.oAbility to delegate tasks effectively and manage workloads.oDecision-making skills to resolve conflicts and make tough choices.oTime management and organizational skills to prioritize tasks and meet deadlines.Communication Skills: oExcellent verbal and written communication skills to convey information clearly and concisely.oActive listening skills to understand team members concerns and provide effective feedback.Problem-solving and Critical Thinking:oAnalytical skills to identify issues, assess situations, and find practical solutions.oAbility to think critically and make informed decisions under pressure.Performance Management:oSkill in setting performance goals and monitoring team members progress.oCapacity to provide constructive feedback and coach team members for improvement.oAbility to conduct performance evaluations and implement performance improvement plans. Qualification Any Graduation
Posted Date not available
5.0 - 8.0 years
8 - 12 Lacs
hyderabad
Work from Office
About The Role Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for leading a team of Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. Attendance Tracking:Accurately track team attendance for billing purposes.Time Sheet Validation:Validate team time sheets fortnightly with 100% accuracy.Security and Data Protection:Ensure adherence to all security and client data protection measures and guide the team in following required protocols.Emotional Intelligence:oAwareness of and ability to manage emotions, both for oneself and when interacting with team members.Additional Skills-Be a team player and value cohesiveness.To step up in the absence of a Trainer/ QCer.Client and Stakeholder Management:oStrong interpersonal skills to interact with clients and stakeholders.oAbility to understand client expectations and manage relationships effectively.Attention to Detail:oThoroughness in reviewing and validating work for accuracy and quality.oAbility to identify process gaps and areas for improvement.Ethical and Professional Conduct:oAdherence to ethical standards and professionalism in all interactions.oCommitment to maintaining confidentiality and data security.Emotional Intelligence:oAwareness of and ability to manage emotions, both for oneself What are we looking for? As a Lead, you will be:The purpose of the job is to handle the team of Reviewers, provide coaching/feedback based on the performance/career growth. A Team Leader oversees a team size ~25 employees and motivates them to do their job efficiently to have optimum performance in the process. Provide objectives, develop reward systems to recognize and appreciate good performance which motivates employees. Assign all work schedules and commit the team to deliver, manage the quality of the work and drive the people management activities within the team. Ensure all Governance check points are adhered. Note- The reported content could be sensitive or of graphic nature.Your role requires the following responsibilities Conducting Huddles:Lead daily Pre-Shift and Post-Shift meetings to discuss Performance, Process updates, and Organizational initiatives.Task Management Guidance:Provide daily guidance to team members on how to efficiently manage their day-to-day tasks.SLA and KPI Achievement:Lead the team to meet Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)/ Critical Performance Indicators (CPIs) defined by the process and the client.Performance Reviews:Conduct regular performance reviews (Monthly, Quarterly, and Yearly) for the entire team and implement Corrective Action Plans or Performance Improvement Plans as needed.Training and Quality Coordination:Collaborate with the training team to identify Training Needs (TNI) and Assessments (TNA) and develop training plans for the team. Work with Quality Analysts to identify areas of improvement and process gaps, ensuring corrective actions are taken.SOPs and Documentation:Create/ Manage Standard Operating Procedures (SOPs) and process documentation for all client deliverables. Partake in the knowledge dissemination process.Individual Connects:Hold regular one-on-one meetings with team members to understand their performance, grievances, career aspirations, and interests, providing coaching and support accordingly.Performance Reporting:Reporting:Provide insights and data for Weekly Business Review (WBR) and Monthly Business Review (MBR) presentations. Publish performance reports on a Daily, Weekly, and Monthly basis.Leave Management:Implement a planned approach for managing team shrinkage through a Leave management system. Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shiftsoThe following skills are required to perform this role-Resilience:oStrong coping, emotional resilience, and stress-management skillsoAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.Strong knowledge of content policies, community guidelines, and online safety practicesLeadership and Management Skills: oStrong leadership qualities to guide and motivate team members.oAbility to delegate tasks effectively and manage workloads.oDecision-making skills to resolve conflicts and make tough choices.oTime management and organizational skills to prioritize tasks and meet deadlines.Communication Skills: oExcellent verbal and written communication skills to convey information clearly and concisely.oActive listening skills to understand team members concerns and provide effective feedback.Problem-solving and Critical Thinking:oAnalytical skills to identify issues, assess situations, and find practical solutions.oAbility to think critically and make informed decisions under pressure.Performance Management:oSkill in setting performance goals and monitoring team members progress.oCapacity to provide constructive feedback and coach team members for improvement.oAbility to conduct performance evaluations and implement performance improvement plans. Qualification Any Graduation
Posted Date not available
5.0 - 8.0 years
8 - 12 Lacs
hyderabad
Work from Office
About The Role Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for leading a team of Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. Attendance Tracking:Accurately track team attendance for billing purposes.Time Sheet Validation:Validate team time sheets fortnightly with 100% accuracy.Security and Data Protection:Ensure adherence to all security and client data protection measures and guide the team in following required protocols.Emotional Intelligence:oAwareness of and ability to manage emotions, both for oneself and when interacting with team members.Additional Skills-Be a team player and value cohesiveness.To step up in the absence of a Trainer/ QCer.Client and Stakeholder Management:oStrong interpersonal skills to interact with clients and stakeholders.oAbility to understand client expectations and manage relationships effectively.Attention to Detail:oThoroughness in reviewing and validating work for accuracy and quality.oAbility to identify process gaps and areas for improvement.Ethical and Professional Conduct:oAdherence to ethical standards and professionalism in all interactions.oCommitment to maintaining confidentiality and data security.Emotional Intelligence:oAwareness of and ability to manage emotions, both for oneself What are we looking for? As a Lead, you will be:The purpose of the job is to handle the team of Reviewers, provide coaching/feedback based on the performance/career growth. A Team Leader oversees a team size ~25 employees and motivates them to do their job efficiently to have optimum performance in the process. Provide objectives, develop reward systems to recognize and appreciate good performance which motivates employees. Assign all work schedules and commit the team to deliver, manage the quality of the work and drive the people management activities within the team. Ensure all Governance check points are adhered. Note- The reported content could be sensitive or of graphic nature.Your role requires the following responsibilities Conducting Huddles:Lead daily Pre-Shift and Post-Shift meetings to discuss Performance, Process updates, and Organizational initiatives.Task Management Guidance:Provide daily guidance to team members on how to efficiently manage their day-to-day tasks.SLA and KPI Achievement:Lead the team to meet Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)/ Critical Performance Indicators (CPIs) defined by the process and the client.Performance Reviews:Conduct regular performance reviews (Monthly, Quarterly, and Yearly) for the entire team and implement Corrective Action Plans or Performance Improvement Plans as needed.Training and Quality Coordination:Collaborate with the training team to identify Training Needs (TNI) and Assessments (TNA) and develop training plans for the team. Work with Quality Analysts to identify areas of improvement and process gaps, ensuring corrective actions are taken.SOPs and Documentation:Create/ Manage Standard Operating Procedures (SOPs) and process documentation for all client deliverables. Partake in the knowledge dissemination process.Individual Connects:Hold regular one-on-one meetings with team members to understand their performance, grievances, career aspirations, and interests, providing coaching and support accordingly.Performance Reporting:Reporting:Provide insights and data for Weekly Business Review (WBR) and Monthly Business Review (MBR) presentations. Publish performance reports on a Daily, Weekly, and Monthly basis.Leave Management:Implement a planned approach for managing team shrinkage through a Leave management system. Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shiftsoThe following skills are required to perform this role-Resilience:oStrong coping, emotional resilience, and stress-management skillsoAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.Strong knowledge of content policies, community guidelines, and online safety practicesLeadership and Management Skills: oStrong leadership qualities to guide and motivate team members.oAbility to delegate tasks effectively and manage workloads.oDecision-making skills to resolve conflicts and make tough choices.oTime management and organizational skills to prioritize tasks and meet deadlines.Communication Skills: oExcellent verbal and written communication skills to convey information clearly and concisely.oActive listening skills to understand team members concerns and provide effective feedback.Problem-solving and Critical Thinking:oAnalytical skills to identify issues, assess situations, and find practical solutions.oAbility to think critically and make informed decisions under pressure.Performance Management:oSkill in setting performance goals and monitoring team members progress.oCapacity to provide constructive feedback and coach team members for improvement.oAbility to conduct performance evaluations and implement performance improvement plans. Qualification Any Graduation
Posted Date not available
3.0 - 8.0 years
20 - 25 Lacs
bengaluru
Work from Office
General Summary: We are seeking an experienced professional with deep expertise in Automotive SPICE (ASPICE) and a basic awareness of ISO 26262 functional safety standard. The ideal candidate will drive process improvements, ensure compliance (thorough Audits, training, ), and collaborate with the development team in process adherence Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 3+ years of Software Engineering or related work experience. ORMaster's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Engineering or related work experience. ORPhD in Engineering, Information Systems, Computer Science, or related field and 1+ year of Software Engineering or related work experience. 2+ years of academic or work experience with Programming Language such as C, C++, Java, Python, etc. Key Responsibilities Lead and support ASPICE process implementation, audits, and continuous improvement initiatives at the organizational and project levels. Ensure software development processes align with ASPICE best practices and meet targeted capability levels (preferably Level 2/3 or higher). Collaborate with cross-functional teams on ASPICE Process Conduct process compliance checks, internal audits, and maturity reviews for ASPICE Define, deploy, and track KPIs related compliance. Provide training and guidance on ASPICE processes to internal teams. Support supplier and customer audit Qualifications At-least 6 to 12 years experience in below areas. 4+ years of relevant experience in automotive software or systems development with hands-on ASPICE process implementation and audits. Demonstrated awareness and practical exposure to ISO 26262 functional safety lifecycle and safety analysis methods. Experience conducting internal audits for ASPICE Strong understanding of SDLC, and quality management practices. Excellent communication and people skill Ability to work independently, take initiative, and collaborate in global, cross-functional teams. Preferred Skills (Nice to Have) ASPICE Provisional Assessor certification ISO 26262 Functional Safety Process awareness Familiarity with customer-facing audits.
Posted Date not available
8.0 - 12.0 years
5 - 8 Lacs
coimbatore
Work from Office
Technical knowledge Design of sensor/ transducer interface and signal conditioning circuits, motor control driver circuits, DC- DC converters, selection of micro controllers as per system requirement, micro controller interface design etc., Development of analog and microcontroller-based control modules and systems. Design verification and testing for conformance to EMI/ EMC and various regulatory standards Design of analog/ digital and mixed circuit design, circuit simulation and analysis needed for development of control and display board for laboratory and industrial machine control. Should have executed similar development tasks right from initial conceptual stage through system engineering till prototype verification and acceptance. Knowledge of statutory testing and verification of the product through testing and evaluation such as CE compliance and similar standards. Preparation of test plans, specifications document, preparing and maintaining project schedules are part of essential qualifications. Knowledge of DFMECA, reliability prediction and design verification and standardization preferred. Leadership Must be technically sound. Guiding a team of young hardware engineers to achieve the goal. Ability to identify and source the right controllers and components for reliable and cost effective design which will meet customer requirement. Good at Planning and execution and estimation various task involved in electronic product/ module development. Ability to plan the infrastructure such as setting of testing lab including test instruments needed. Ability to make good technical proposal Ability of sustain team spirit. Design knowledge to take care of EMI/ EMC and other regulatory requirement as per industrial and automotive standards. Setting up a good design process by preparing and maintaining design guidelines and checklists.
Posted Date not available
3.0 - 5.0 years
3 - 4 Lacs
bangalore/ bengaluru
Work from Office
Shall be conversant with the Industrial Safety norms, work Permit systems,EHS procedures, OHSAS, HIRA, MSRA.Safety audit practices &devicing /implementing CAPA.knowledge on Industrial safety is essential.Good English Communication & Kannada language Required Candidate profile Industrial Experience in Human Safety Must
Posted Date not available
3.0 - 5.0 years
3 - 6 Lacs
navi mumbai
Work from Office
Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Language - Ability: Nepali - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses.Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact on society.You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns. What are we looking for Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. Strong coping, emotional resilience, and stress-management skillsExcellent comprehension, communication, and Australian English skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skillsDeep familiarity and passion for the internet, internet platforms, and internet cultureHigh affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supportedAbility to work well individually and as part of a teamAbility to work differing rotations/shifts and non-standard work hoursFlexibility in meeting changing business needs in a fast-paced environmentCommitment to quality, efficiency, and effectivenessPrevious business process outsourcing, customer service, or content moderation experience is a plus Roles and Responsibilities: Review, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesInvestigate, resolve, and relay complex content issues to the broader Trust and Safety teamServe as an advocate for the user communityParticipate in process improvement initiatives that improve quality and efficiency of workParticipate in continuous training programs and workgroup discussions for optimal development in the roleEngage in conversation around socially sensitive topics with the purpose of keeping our communities safe Qualification Any Graduation
Posted Date not available
1.0 - 6.0 years
2 - 6 Lacs
bengaluru, delhi / ncr, vadodara
Work from Office
Post: Safety Supervisor & Safety Officer Location: Bangalore, Delhi NCR, Vadodara Salary: 22000-45000 CTC Duty Timing: General Shift Accommodation & Travelling Available Site: Industrial Construction Site Required Candidate profile Candidates having experience of 1-6 Yrs Candidates having knowledge about all FDS System If you have any queries put a mail on Hr.jsmengineers@gmail.com
Posted Date not available
4.0 - 6.0 years
2 - 3 Lacs
panipat, ballari, surat
Work from Office
Role Summary : As a Mechanical Engineer, you will be responsible for the design, execution, supervision, and commissioning of mechanical systems and components for various infrastructure and industrial projects. The role demands strong technical acumen, field experience, and coordination with multidisciplinary teams for successful project execution. Role & responsibilities: Prepare and review mechanical designs, P&IDs, technical drawings, and equipment layouts. Assist in the selection, procurement, installation, testing, and commissioning of mechanical systems and equipment. Oversee on-site mechanical work execution and ensure compliance with project specifications and safety standards. Conduct site inspections, equipment quality checks, and vendor coordination. Support project planning, scheduling, and resource management related to mechanical scope. Prepare technical documentation, including BOQs, method statements, material submitting, and progress reports. Collaborate with civil, electrical, and structural teams for integrated project delivery. Ensure adherence to applicable industry codes, standards (e.g., ASME, IS, API), and client requirements. Participate in troubleshooting, modifications, and optimization of mechanical systems during execution and post-commissioning phases. Qualifications & Experience: Bachelors degree in Mechanical Engineering from a recognized institution. 4 - 6 years of experience in mechanical construction, fabrication, erection, and commissioningpreferably in EPC or infrastructure sectors. Proficiency in AutoCAD, SolidWorks, or other design tools; knowledge of project management software (MS Project, Primavera) is a plus. Familiarity with mechanical systems in sectors such as oil & gas, power plants, industrial facilities, HVAC, and piping networks. Strong analytical, problem-solving, and site coordination skills. Willingness to travel to and work at project sites across India and abroad . Preferred Sector Experience: Oil & Gas / Refineries Power & Gas / Hydrocarbon Plants Pipelines / Water Treatment Facilities Industrial Buildings / Smart Infrastructure Airports, Metros, and Large Public Infrastructure
Posted Date not available
10.0 - 15.0 years
35 - 40 Lacs
bengaluru
Work from Office
Description Enphase Energy is a global energy technology company and a leading provider of solar, battery, and electric vehicle charging products. Founded in 2006, our innovative microinverter technology revolutionized solar power, making it a safer, more reliable, and scalable energy source. Today, the Enphase Energy System enables users to make, use, save, and sell their own power. Enphase is also one of the most successful and innovative clean energy companies in the world, with more than 80 million products shipped across 160 countries. Join our dynamic teams designing and developing next-gen energy technologies and help drive a sustainable future! About the role As a Sr. Staff Firmware Engineer in System Business unit, you will be part of a cutting-edge team that focuses on designing and developing firmware for new generation of energy (battery) storage, smart switch to provide complete energy management solution for residential and small commercial applications. You will be working from Enphase office in Bangalore and interface closely with cross functional teams across multiple sites. What you will be doing Design and implement embedded firmware on an RTOS and/or bare-metal environment for energy storage and energy management products using C++/C Lead design and architecture decisions, collaborate with a cross-functional team of engineers (electrical, systems, mechanical, mobile App and QA testing) to bring products to the market Manage Assigned tasks and schedules for both self and team Work with the marketing, hardware, and systems teams to specify the requirements and behavior of new products Carry design tasks from concept to implementation Work with cross functional teams to test and troubleshoot issues Self-motivated individual with the ability to work under minimal supervision and mentor the team and support and engage others within the team/company as needed Who you are and what you bring BE/B.Tech/M.S/M.Tech/PhD in Electronics / Computer Science / Electrical Engineering Bachelors with 10+ years/ Masters with 8+ years of hands-on experience in firmware development and debugging in ARM based microcontroller Experience in developing firmware for products from concept to production Experience in task break-down, effort estimation and project management Good understanding of C++/C programming, data structures, design patterns, oops, RTOS concepts and microcontroller internals Good written and verbal communication skills Familiarity with with functional safety analysis, or control theory (such as PLLs, PID, distributed control, stability analysis) desired Understanding of diagnostics, logging, and event-driven systems Understanding of Hard Real-Time bare-metal development Experience in working on large embedded systems with communication interfaces desired Familiarity with development tools such as Git, Keil, GCC, JTAG, Make, etc Ability to test code and hardware both with and without external test equipment such as oscilloscopes, power meters, etc Ability to document engineering requirements, document solutions, and test new firmware designs Familiarity with functional safety analysis and strong electrical engineering fundamentals STM32 Cortex-M family development experience Mbed OS, Zephyr development experience is nice to have
Posted Date not available
0.0 - 4.0 years
2 - 6 Lacs
pune
Work from Office
What you ll do: "If you desire to be part of something special, to be part of a winning team, to be part of a fun team winning is fun. We are looking forward to a Reliability and Safety Engineer based in Pune, India. In Eaton, making our work exciting, engaging, meaningful; ensuring safety, health, wellness; and being a model of inclusion & diversity are already embedded in who we are - it s in our values, part of our vision, and our clearly defined aspirational goals. This exciting role is established for Aerospace business of Eaton in Center for Reliability & Safety team. The core responsibilities of this position are following: Responsible for delivering RMS work packages across multiple New Product Introduction (NPI)/Sustaining Engineering (SE) projects of Aerospace - Fluid Motion Controls (FMC) product lines without impacting project schedules. Responsible to influence the design and bring in novel ideas to not only mitigate reliability/safety risks but also aid to optimize the product performance. Responsible for conducting reliability life testing and leveraging Eaton internal test labs and external agencies as appropriate. Responsible to build & sustain actuarial model library of Aerospace components." " Create and/or revise RMS deliverables such as Reliability, Maintainability & Safety Program Plan, Functional Hazard Assessment (FHA/SFHA), System Safety Analysis (PSSA/SSA), Reliability Predictions Failure Mode Effects Analysis (FMEA, FMECA), Fault Tree Analysis (FTA), Maintainability Analysis, Testability Program Plan, BIT Analysis, Highly Accelerated Life Test (HALT), Reliability Demonstration Test (RDT) for NPIs and/or existing product improvements. Work with cross functional team as well as global reliability engineering team for designing in reliability on NPI programs and/or existing product improvements. Thus, responsible for identifying, managing and mitigating reliability and safety risks. Planning project milestones, executing milestones and hours, conducting deliverables reviews, communication with stakeholder and on-job development through technical mentoring." Qualifications: Required: Bachelor s Degree in Electronics Engineering. Preferred: Master s Degree in Reliability Engineering. "Master s Degree in Reliability Engineering with 0-1 year experience in Aero RAMS. Bachelor s Degree in Electronics Engineering with 3-4 year experience in Aero RAMS. " Skills: " Awareness of standards such as NPRD-95, FMD-97, MIL-HDBK-217F, MIL-STD-1629, Rev A, SAE ARP 4761, SAE ARP 4754, FAR 25.981, FAR 25.863, AC 25.981-1C, AC 25.981-2A. Skilled in the areas of reliability statistics, FTA/FMEA, 8D, developing & analyzing component failure rates. Knowledge in FRACAS and reducing field/warranty data into relevant life and failure rate information. Experience with any industry proven reliability/safety analysis suite of tools, RAM Commander/Reliasoft/ Sherlock preffered Desired: Work experience in the Aerospace systems Preferred: DFSS GB certified from reputed organization etc." " Process Management Good at figuring out the processes necessary to get things done, knows how to organize people and activities, knows what to measure and how to measure it, Can simplify complex processes, Gets more out of fewer resources Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions, probes all fruitful sources for answers, can see hidden problems, Is excellent at honest analysis Looks beyond the obvious and doesn't stop at the first answers Decision quality makes good decisions based upon a mixture of analysis, wisdom, experience, and judgment Drive for results can be counted on to exceed goals successfully Interpersonal savvy relates well to all kinds of people; builds appropriate rapport."
Posted Date not available
2.0 - 6.0 years
4 - 8 Lacs
gurugram
Work from Office
Summary: The Medical Reviewer (MR) is responsible for: Provide medical review for individual case safety reports, including: coding, seriousness, expectedness, Baxter causality assessment. Ensure that appropriate medical interpretation and consistency are applied to adverse event case assessment. Potential review of periodic documents, and product labels. Essential Duties and Responsibilities: Ensure that appropriate medical interpretation and consistency are applied to adverse event case assessment. Provide medical and scientific expertise on pharmacovigilance matters affecting the preparation and submission of timely and accurate information to the regulatory authorities. Support the Safety Operations team, providing expertise for the case processing team for medical questions e.g., coding of events, understanding coding conventions, splitting of cases etc. Maintain knowledge of global regulatory authority regulations (especially FDA and EMA). Contribute to the training, leadership and continuing education for all departmental staff. May perform benefit-risk safety analysis, including: safety surveillance activities for potential safety signals, aggregate safety data review, risk management plans and REMS, Regulatory Authority assessment reports and queries, and periodic documents, such as PSURs, PBRERs, and PADERs. Qualifications: Knowledge of industry regulations and drug safety practices globally. Knowledge of adverse event case report triage processing. Experience with commercial databases and safety coding dictionaries (MedDRA, WHOART, COSTART, etc.). Excellent oral and written communication skills. Excellent teamwork and interpersonal skills are required. Strong skills in presenting drug safety topics for regulatory authorities or at conventions, meetings, etc. Education and/or Experience: A medical degree (or equivalent) and board certification/eligibility are required. Two years of experience post-residency, with at least one year of experience in pharmaceutical/biotechnology company. Exposure to working relationship with FDA, EMA, or other regulatory authorities is preferred. Knowledge and understanding of national and international regulatory guidelines are a plus. Knowledge of medical aspects of drug safety in pre- and post-marketing safety practice.
Posted Date not available
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