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3.0 - 8.0 years

4 - 7 Lacs

Faridabad, Gurugram

Work from Office

GDS_Travel_Consultant (Sabre/Amadeus/Travelport Expert) USA_Ticketing_Agent Faridabad 6.30PM to 3.30 AM Salary upto 55,000/- Experience minimum 3 years as GDS expert/USA Ticketing Share cv via whatsapp at 8174083320 | Shubh

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0.0 - 5.0 years

2 - 5 Lacs

New Delhi, Gurgaon/Gurugram, Delhi / NCR

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Customer Support Executive - International BPO - Voice / Chat / Blended / Travel Support / Tech Support Profile - Process Associate Salary - 28k -45k 5 Days Working Shift - Rotational Immediate Joiners No Placement Charges Required Candidate profile Graduate / U.G Fresher & Experienced Excellent English Communication Skills Immediate Joiner Call & WhatsApp HR Garima - 8544750781 HR Ombir - 7988076976 HR Anamika - 8882318458 Perks and benefits Good Incentive and Cab Facility

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1.0 - 5.0 years

2 - 4 Lacs

Faridabad

Work from Office

Manage PNRs, fare calculations, and ensure compliance with airline policies. Process airline reservations, ticketing, reissues, exchanges, and refunds accurately using GDS platforms call 7840005099 Required Candidate profile 2 yrs of hands-on experience in airline reservations, ticketing, and refunds/exchanges.

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2.0 - 3.0 years

5 - 6 Lacs

Gurugram

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Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? Functional Description - The candidate is required to work on GDS, action PNRs, issue refunds, air tickets, drive hotel & car invoices etc. Should have sound knowledge of GDS sabre, should be able read/articulate fare rules and ticket the booking Should be able to read and interpret fare rules in GDS, fare sheets and apply the same while issuing tickets. Candidate will be required to action PNRs and ensure SLA adherence Should have excellent understanding of travel business to ensure smooth day to day operations Candidate should be result oriented and should be able to resolve queries from market Should be a self-starter & quick learner with ability to multi-task The incumbent shall ensure compliance with SLA and other internal guideline, policies related to the business area he/she will be part of Should be able to maintain excellent quality along with high productivity Qualification Graduate With 2-3 Years of experience in travel industry. Degree/Diploma in Travel - Air Fares & Ticketing Responsibilities - The incumbent shall ensure compliance with SLA and other internal guidelines, policies related to the business area he/she will be part of. Should be able to maintain excellent quality along with high productivity. The candidate would always be required understand and consistently exceed customer s expectations whilst ensuring effective teamwork Should have an eye for detail with high focus on quality and controls Flexible to work 365 days, 24/7 environment knowledge of ms-office, specially excel, multi-tasking and effective time management skills. knowledge of Amex travel systems: sabre/central command will be an added advantage We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

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1.0 - 5.0 years

3 - 7 Lacs

Noida, Gurugram

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Job Description of Service Advisor Job Title : Service Advisor Reports to : Team Manager Day-to-day basis responsibilities: To apply, Call HR Israel at 8130339807 Maintain the highest standards of customer service, for both inbound and outbound calls across all markets / functions in order to ensure customer confidence, satisfaction and loyalty. Provide first call resolution for Executive club members, Premium Customers, Preferred Partners by carrying out the role of a technical expert within the team to resolve any queries or issues Responsible to undertake all back office related activities, which includes handling queues, reissues, handling advanced fares and ticketing etc. To provide support during business contingency which may arise including mass disruptions. Responsible for checking and authorizing Automated Ticket Sales reports including reconciliation and related documentation. Ensure audit compliance. To deliver departmental and/or team targets to attain customer service and revenue. To play a leading role in an ongoing programme of process and quality improvement through the implementation of new technology and new working method. To maintain data protection and confidentiality for both staff and customers. Responsible for self-development to ensure own technical and product knowledge is kept up-to-date. Undertake any contact centre related jobs entrusted from time to time. Eligibility: Travel industry/call centre experience preferred Excellent communication skills both oral and written. Strong conflict/objection handling skills Customer Service background preferred Basic knowledge of Advanced fares and ticketing, electronic ticketing and understanding of GDS Flexible with shift working environment

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0.0 - 5.0 years

1 - 4 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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Opening for MNC's Company 24/7 RO 2 RO Wkoff Location- Thane, Navi Mumbai, Mumbai HSC-Graduate fresher and Exp both will do Salary :- Upto 40k Interested Candidates Contact via (sakshi@careerguideline.com) or WhatsApp ( 8976570074 / )

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2.0 - 6.0 years

0 Lacs

navi mumbai, maharashtra

On-site

The job involves various responsibilities related to ticket issuance, reissuances, fare rules, schedule changes, name corrections, MCOs, Residuals, manual calculations, and handling complex itineraries including international, multi-destination, and different currencies. Proficiency in Microsoft Office applications such as Outlook and Excel is required. The role also entails dealing with difficult or irate customers effectively, setting and managing expectations positively, and providing a seamless customer experience that fosters loyalty. The ideal candidate should have a minimum of 2 years of working experience in Sabre and Amadeus, with proficiency in the latest versions of both GDSs. Fluency in English, both spoken and written, is essential for effective communication. The position requires graduates or undergraduates who possess strong communication skills and attention to detail.,

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2.0 - 7.0 years

3 - 7 Lacs

New Delhi, Gurugram

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Call/whats app HR 9903044494 Travel Sale Consultant PPC/Meta Calls Min 2 years travel sales experience mandate Location-Gurgaon/Delhi/Noida Salary upto 65K + Unlimited Incentives Required Candidate profile Call/whats app HR 9903044494

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1.0 - 6.0 years

2 - 7 Lacs

Noida, New Delhi, Gurugram

Work from Office

ON GOING BULK HIRING!!!! Travel Sales Consultant Sal- 65k +incentive Min 1 yr exp must in travel sales process ppc or meta calls 5 days working Location - Delhi/ Noida / Gurgaon Whats app CV HR 9706756724- Mention "Travel Sales" Required Candidate profile Refrences Highly Appreciated!!!!

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2.0 - 6.0 years

10 - 11 Lacs

Mumbai

Work from Office

Etraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We hold consumer online travel agency brands like Mytrip, Gotogate & Flightnetwork and serve Booking.com with flights. Etraveli Group has also established strategic partnerships with companies like Skyscanner, Google Flights, TUI, etc. Every day we strive to make the world smaller for our customers and bigger for our people. Our diverse team of more than 2600 passionate professionals is what makes us the industry s tech wonder and the best in the world at what we do. Major offices in Sweden (HQ), Canada, Greece, India, Poland and Uruguay. Location: Mumbai / Pune About the role: Responsibilities Training Delivery: Conduct engaging and effective training sessions on all schedule change policies, procedures, and relevant systems for new hires and existing agents. Content Development: Develop, update, and maintain training materials, job aids, and resources specific to schedule change processes. Knowledge Transfer: Ensure trainees fully understand complex schedule change scenarios, including rebooking, cancellations, involuntary changes, and compensation policies. Performance Coaching: Assess trainee comprehension and practical application of knowledge, providing constructive feedback and one-on-one coaching to improve performance. System Proficiency: Train agents on the effective use of relevant systems (e.g., GDS, internal tools) for processing schedule changes accurately and efficiently. Policy Adherence: Emphasize and ensure adherence to all company policies, airline regulations, and quality standards related to schedule changes. Continuous Improvement: Stay up-to-date with any changes in schedule change policies, system updates, and industry best practices to integrate them into training. Collaboration: Work closely with Operations, Quality Assurance, and other training team members to identify training needs and contribute to overall performance improvement. Minimum 2 years of prior experience in training, coaching, and mentoring roles is highly desirable. Domain Knowledge: In-depth understanding of airline policies, GDS systems (e.g., Amadeus, Sabre, Galileo & NDC porta

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2.0 - 4.0 years

4 - 6 Lacs

Gurugram

Work from Office

Roles & Responsibilities -: Monitoring and working on the real-time offline booking queue to ensure a higher conversion rate. Calling customers as per the SOP to share any important information or to collect payment for fare differences. Collaborating with tech and product teams to raise recurring issues and follow up for fixes. Utilizing booking platforms to enter customer information, search for selected flights, reserve seats, issue tickets. Verifying passenger details, flight itineraries and payment information to ensure accuracy. Liaising with flight partners for quicker ticket issuance, addressing customer needs and ensuring a smooth booking process. Skills & Qualifications -: 2-4 years of work experience Working knowledge of partner portals & CRMs. Excellent command over the English language. Must be flexible to wo

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1.0 - 6.0 years

3 - 7 Lacs

New Delhi, Faridabad, Gurugram

Work from Office

Job Description: We are looking for a dynamic and experienced Travel Consultant with hands-on knowledge of Amadeus and Sabre GDS systems. The ideal candidate must be well-versed in PNR creation , modifications, cancellations, and fare rules. This is an excellent opportunity for professionals looking to grow in a fast-paced travel environment. Key Responsibilities: Create, modify, and manage PNRs using Amadeus and Sabre Handle international air bookings Resolve customer queries related to reservations, fares, and itinerary changes Manage reissues, cancellations, refunds, and date changes Maintain excellent customer service across all communication channels Ensure compliance with airline and travel policies Work in rotational shifts and follow rotational week-offs schedule Required Skills & Experience: Minimum 1 year of experience in travel domain Mandatory hands-on experience with Amadeus and Sabre GDS Strong understanding of PNR handling and fare construction Excellent communication and problem-solving skills Ability to handle pressure and multitask in a high-volume environment Should be an immediate joiner Interested candidates can share their resumes and connect on [ 9870164627 - Khushboo ]

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1.0 - 2.0 years

3 - 6 Lacs

Bengaluru

Remote

Role & responsibilities About the Role: We are seeking a skilled SABRE Ticketing Expert to join our dynamic team. This is a full-time, remote role for someone with a strong understanding of air ticket issuance, exchanges, refunds, and complex SABRE ticketing processes. As part of our team, you'll be responsible for ensuring smooth ticketing operations, supporting travel agents, and coordinating with suppliers to maintain efficient workflows. Key Responsibilities: Perform new air ticket issuance, exchanges, and refunds through SABRE. Handle complex ticketing processes on the SABRE platform. Monitor the accounting email inbox and forward relevant information to the appropriate agents. Action updates and requests from travel agents via the CRM. Reset supplier passwords and pins for agents as needed. Maintain and manage the admin calendar of events. Coordinate with suppliers and agents via phone and email for timely resolution of queries. Ensure the confidentiality and security of sensitive data related to agents and the organization. Complete other duties as required by the business. Preferred candidate profile Bachelor's degree in Business Administration or any related stream. Proficiency in SABRE ticketing is a must. Minimum of 2 years of experience in SABRE ticketing . Strong understanding of the Travel Industry is preferred. Excellent verbal and written communication skills . Proficient in MS Office and basic computer skills. Ability to handle complex ticketing processes and solve problems efficiently. Able to Night Shifts Perks and benefits Health insurance Leave encashment Life insurance Paid sick time Paid time off Provident Fund Work from home

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0.0 - 4.0 years

0 Lacs

ludhiana, punjab

On-site

As an Air Ticketing Executive, you will be an integral part of our team, responsible for managing airline ticket reservations, issuance, and providing exceptional customer service. This entry-level opportunity is perfect for those passionate about aviation and looking to establish a rewarding career in the travel and tourism industry. Your main responsibilities will include processing airline bookings accurately and efficiently through various GDS platforms such as Amadeus, Sabre, and Galileo. You will be in charge of issuing and reissuing airline tickets, handling cancellations, and processing refunds while ensuring compliance with airline policies. Additionally, you will be expected to offer clients precise information on flight schedules, fare rules, and travel requirements, as well as assist them with booking inquiries and ticketing issues in a prompt and professional manner. Maintaining detailed records of all ticketing transactions and related documentation will be a crucial part of your role, along with staying updated on the latest airline fare structures, ticketing procedures, and travel advisories. You will also collaborate with the tours and operations team to guarantee seamless travel arrangements and handle customer complaints and queries related to air travel and ticketing effectively. To excel in this position, you should possess a high school diploma or equivalent, with a degree or diploma in travel and tourism considered a bonus. IATA certification in air reservation, ticketing, and reporting is required, along with basic computer skills and proficiency in the Microsoft Office Suite. Strong communication and customer service abilities, attention to detail, and the capacity to work in a dynamic environment are essential. Your willingness to learn and adapt to new technologies and airline policies will be key to your success in this role.,

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1.0 - 5.0 years

2 - 4 Lacs

Gurugram

Work from Office

Hiring For Blended Process !! Expe****dia !! Upto 30 k ctc !! GGN Grad or UG with 6 months of International BPO exp can apply. Excellent communication Required Salary- up to 30 k ctc plus incentives 9911567769 / 9560028009 / 9058834435 Required Candidate profile Travel Process Huge incentives Pure customer service incentives 5 days working 30 k retention bonus + upto 8 k pli + gds learning tools 8860576337

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2.0 - 4.0 years

3 - 4 Lacs

Gurgaon/Gurugram

Work from Office

Roles and Responsibilities Job Description -Experience of 1-3 years in Travel Industry. -Knowledge of any 1 GDS (Amadeus, Galileo, Worldspan or Sabre) -Fares comparison & Checking - Knowledge of airfare terms and conditions - Geographical Knowledge Desired Candidate Profile Must be comfortable in 24*7 Rotational Shifts. Please call Indu -9582941252 for scheduling interviews

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3.0 - 4.0 years

3 - 5 Lacs

Noida

Work from Office

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytms mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Job Summary: We are seeking a highly motivated and experienced Team Lead to manage a team of Customer Experience Specialists within our Flights Line of Business. The ideal candidate will have a strong understanding of the flight/travel industry especially on GDS (Amadeus & Travelport), excellent analytical skills, and proven people management abilities. This role is critical in ensuring a seamless and positive experience for our customers booking flights through our platform. Responsibilities: Team Management: — Supervise, coach, and mentor a team of Customer Experience Specialists [Team of 15 Members]. — Conduct regular performance reviews, identify training needs, and create development plans for team members. — Monitor team performance against key metrics (e.g., resolution time, customer satisfaction scores, first call resolution). — Manage team schedules and ensure adequate staffing levels to meet customer demand. — Foster a positive and collaborative team environment. Customer Experience: — Ensure the team provides exceptional customer service across all channels (phone, email, chat, social media). — Handle escalated customer issues and complex inquiries. — Identify and address trends in customer complaints and feedback. — Proactively identify opportunities to improve the customer experience. Operational Excellence: — Monitor key performance indicators (KPIs) and identify areas for improvement in operational efficiency. — Implement process improvements and best practices to enhance team productivity and customer satisfaction. — Collaborate with other departments (e.g., product, engineering, growth and finance) to resolve customer issues and improve the platform. — Stay up-to-date on industry trends and best practices in customer service. Reporting and Analysis: — Prepare regular reports on team performance and customer experience metrics. — Analyse data to identify trends and insights that can be used to improve customer service and operational efficiency. — Use data to make informed decisions about resource allocation and process improvements. Qualifications : — Bachelors degree in a related field preferred. — Minimum of 3-4 years of experience in customer service, preferably in the flight/travel industry. — Proven experience in managing and leading a team. — Sound knowledge of flight/travel terminology, processes, and GDS systems (e.g., Amadeus, Sabre, Galileo). — Excellent analytical and problem-solving skills. — Strong communication and interpersonal skills. — Ability to work in a fast-paced environment and manage multiple priorities. — Proficiency in using CRM software and other customer service tools. — Strong customer focus and a passion for delivering exceptional customer service. Preferred Qualifications: — Experience with Amadeus/Travelport is a must. — Knowledge of Microsoft Office (Excel, PowerPoint) and Google tools. — Familiarity with customer satisfaction metrics and measurement methodologies like Service level Adherence, Re-open rate, FCR, FRT, CSAT and Escalation rate. Why Join Us: 1. A collaborative output driven program that brings cohesiveness across businesses through technology 2. Improve the average revenue per use by increasing the cross-sell opportunities 3. A solid 360 feedback from your peer teams on your support of their goals 4. Compensation If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants- and we are committed to it. Indias largest digital lending story is brewing here. Its your opportunity to be a part of the story!

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12.0 - 22.0 years

5 - 7 Lacs

Ludhiana, Nagpur, Hyderabad

Work from Office

1. Experience in a reputed Travel Agency or Airline ticketing office. 2. Knowledge of any GDS (Galileo/Amadeus/Sabre) 3. Should be well versed with Airport ground handling procedures, basic travel terminology, and travel geography. 4. Familiarization with Foreign currency exchange procedures 5. Cargo Handling 6. Knowledge of various organizations related to the Travel industry. 7. Relevant travel training experience Roles and Responsibilities 1. Experience in a reputed Travel Agency or Airline ticketing office. 2. Knowledge of any GDS (Galileo/Amadeus/Sabre) 3. Should be well versed with Airport ground handling procedures, basic travel terminology, and travel geography. 4. Familiarization with Foreign currency exchange procedures 5. Cargo Handling 6. Knowledge of various organizations related to the Travel industry. 7. Relevant travel training experience

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2.0 - 7.0 years

3 - 7 Lacs

Noida, New Delhi, Gurugram

Work from Office

Call/whats app HR 8368904214 Travel Consultant Spanish Bilingual/US /UK PPC/Meta Calls Min 2 year travel sales experience is mandatory... Location-Gurgaon/Delhi/Noida Salary upto 65K + Unlimited Incentives Required Candidate profile Call/Whats app HR 8368904214

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2.0 - 7.0 years

3 - 7 Lacs

New Delhi, Gurugram

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Call/whats app HR 8512850830 Travel Consultant Spanish Bilingual/US /UK PPC/Meta Calls Min 2 year travel sales experience mandate Location-Gurgaon/Delhi/Noida Salary upto 65K + Unlimited Incentives Required Candidate profile Call/Whats app HR 8512850830

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0.0 - 4.0 years

2 - 4 Lacs

New Delhi, Gurugram, Delhi / NCR

Work from Office

Grad / UG with min. 6 months of GDS / Travel experience Freshers can also apply Salary up to 18k-37k + incentives Location - Gurgaon Work from Office 5 days working Need excellent communication skills Call for more details Soni-9910990566

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1.0 - 5.0 years

2 - 7 Lacs

Gurugram

Work from Office

Role & Responsibilities:- Handle international flight booking, ticketing, and refund queries. Manage PNRs, reissuance, cancellations, and processing refunds. Coordinate with airlines and customers for smooth resolution. Maintain high customer satisfaction by providing timely solutions. Preferred candidate profile:- Minimum 1 year of experience is required in Travel Refunds, Queue Management and Ticketing. Manual and Cryptic expertise in Amadeus and Sabre is required. Worked on Full and Partial Refunds. Knowledge of fare rules, cancellations & refund policies. Strong attention to detail and problem-solving skills. Perks & Benefits:- Supportive work environment. Attractive incentives & performance bonuses. Cabs facilities available. If interested, please call our Recruiters: Shagun- 9811174183 Anamika- 9205989465

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1.0 - 3.0 years

1 - 3 Lacs

Bengaluru

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Resolve API, GDS & booking tool issues Handle complex technical escalations Work with dev/product teams Maintain support docs & knowledge base Ensure client satisfaction Stay updated on travel tech trends

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1.0 - 6.0 years

3 - 7 Lacs

New Delhi, Gurugram

Work from Office

Required Cruise Sales Consultant!!!! Min 1 year international cruise sales experience (is must) Salary upto 65k + Incentives Location - Gurgaon Share CV 8368904214 Required Candidate profile Share CV 8368904214

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4.0 - 6.0 years

4 - 8 Lacs

Gurugram

Work from Office

Required Travel Sales Executive ( English & Spanish ) PPC Calls only Premium leads Fluent English & Spanish Minimum 4 Years Experience In Travel Sales Location - Gurgaon Salary upto 70k + Incentive Drop Your CV 7011890554

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