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2 - 6 years

3 - 6 Lacs

Jaipur

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PURPOSE OF POSITION Candidates will be responsible to handle the queries and requests from the customer and help them with the flight and car rental bookings & PNR Updating. PRIMARY DUTIES AND RESPONSIBILITIES Handle inbound and outbound travel queries related to flight and car rentals. Utilize Amadeus GDS for booking, re-issuance, and cancellations. Provide end-to-end travel assistance with a focus on customer satisfaction. Ensure accuracy in bookings and adhere to process and compliance standards. Maintain service levels in a rotational shift setup. ELIGIBILITY- Minimum 2 years of experience using Amadeus GDS (certificate not mandatory). Strong communication skills with C1 or B2 level English proficiency. Prior experience handling flight and car rental reservations. Willingness to work rotational shifts and 5.5 days a week. WORK CULTURE & PERKS- Up to 8k Incentives + {(10k Relocation Bonus + 7 Days accommodation) only for relocation cases}. Shift Timings - Rotational Shifts 24*7 & Rotational Offs. Both ways cabs provided.

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5 - 9 years

8 - 12 Lacs

Bengaluru

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Role: Training: Training new hire batches on pre-process & Process which includes domain, communications, soft skills and travel induction • People Management: Should be able to identify EWS (Early Warning Signals), provide feedback, create coaching environment Key Accountability: • Hiring: Hiring candidates as per client and process requirement on all communication parameters • Training Performance: End to end responsibility of training deliverables like throughput, certification, early production performance, etc. Conduct interventions during process training and nesting. • Detailed daily New Hire training review • Reporting: Ensure all training reports including internal stakeholder and clients should be shared on time accurately • Content Creation: Should be able to conduct TNI (Training Need Identification) and make changes in pre-process training plan accordingly • Knowledge Management: Ensure floor agents go through timely monthly check, floor refreshers, etc. • Stakeholder Management: Should be able to manage internal communication with peers, stakeholders and clients • Coordination: Conduct interventions during process training and nesting • TNI Refreshers: Identify agent strengths to identify areas of improvement and provide concrete work plan for improvement. Create intervention plan basis TNI including SBS, one on one coaching, briefing, classroom sessions, on floor activities Qualifications Knowledge/ Qualification: Under Graduate/ Graduate Special Role Requirement: • Excellent written and verbal communications. Bilingual in English and German • Should be willing to work in 24*7 environment, (5 days) • Should be willing to work in non-weekend offs • Proficiency in MS office • Travel ready Work Experience: • Travel Experience: +3 Years • Training Experience: Should have sound understanding of the training function and should have spent +2years in training department • Corporate travel experience Certification/ Domain Certification (If Applicable): GDS Certifications will be an added advantage.

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1 - 5 years

2 - 3 Lacs

Noida

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We are hiring skilled professionals for Email Support in the Aviation Process . If you have experience in aviation-related customer support within a BPO setup, and possess strong communication skills, this is your opportunity to join a growing team. Role & Responsibilities Handle customer queries and concerns related to flight bookings, cancellations, rescheduling, refunds, and baggage via email support Provide prompt, accurate, and high-quality service in line with process guidelines and SLAs Coordinate with internal teams to resolve issues within timelines Maintain proper documentation of customer interactions Ensure customer satisfaction and maintain professional communication at all times Follow escalation procedures as needed Candidate Eligibility Criteria Education: Graduation in any stream Experience: Minimum 1 year in an Aviation Process within the BPO industry (Mandatory) Skill Set: Excellent English communication (B2 level or above) Process Type: Email Support only Shifts: 24x7 Rotational (must be open to night shifts) Week Offs: Rotational Cab Facility: One-side cab during odd hours (between 7:00 PM 6:00 AM) Process Operating Hours: 7:00 AM to 12:00 AM Preferred Candidate Profile Prior experience in airline or travel domain support Ability to work under pressure in a fast-paced environment Strong problem-solving and interpersonal skills Familiarity with CRM tools and email platforms Willingness to work in rotational shifts including weekends and holidays Apply today and become part of a dedicated team driving exceptional customer experiences in aviation support! Interested candidate can share their CVS at pooja.tiwari@nlbtech.in

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1 - 6 years

2 - 3 Lacs

Noida

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We are hiring skilled professionals for Email Support in the Aviation Process. If you have experience in aviation-related customer support within a BPO setup, and possess strong communication skills, this is your opportunity to join a growing team. Role & Responsibilities Handle customer queries and concerns related to flight bookings, cancellations, rescheduling, refunds, and baggage via email support Provide prompt, accurate, and high-quality service in line with process guidelines and SLAs Coordinate with internal teams to resolve issues within timelines Maintain proper documentation of customer interactions Ensure customer satisfaction and maintain professional communication at all times Follow escalation procedures as needed Candidate Eligibility Criteria Education: Graduation in any stream Experience: Minimum 1 year in an Aviation Process within the BPO industry (Mandatory) Skill Set: Excellent English communication (B2 level or above) Process Type: Email Support only Shifts: 24x7 Rotational (must be open to night shifts) Week Offs: Rotational Cab Facility: One-side cab during odd hours (between 7:00 PM 6:00 AM) Process Operating Hours: 7:00 AM to 12:00 AM Preferred Candidate Profile Prior experience in airline or travel domain support Ability to work under pressure in a fast-paced environment Strong problem-solving and interpersonal skills Familiarity with CRM tools and email platforms Willingness to work in rotational shifts including weekends and holidays Apply today and become part of a dedicated team driving exceptional customer experiences in aviation support! Interested candidate can share their CVS at pooja.tiwari@nlbtech.in

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10 - 15 years

20 - 25 Lacs

Mumbai

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You will be responsible for providing oversight and overall management of large to complex projects on major client implementations. This also includes management of issues, risks, and project change requests to ensure successful and on-time project delivery. You will ensure all projects being delivered are of best-in-class quality. This role has a high focus on ensuring successful delivery of initiatives across projects for a given client. The project manager is highly visible to clients and interfaces with multiple internal teams to effectively coordinate delivery on time and with high quality. Role and Responsibilities Manage Sabre products and solutions delivery for Agency Customer implementations. Understand project management delivery methodology. Under general direction, manages the development and implementation process of a companys products and services involving departmental or cross-functional teams focused on the delivery of new or existing products. Projects are complex in scope. Plans and directs schedules and budgets. Be able to operate successfully in a complex and rapidly changing environment. Planning - identifying customer needs and resources needed to make it a successful transition. Monitors the project from initiation through delivery. Ensuring each project stays on schedule and adheres to the deadlines. Support change management processes to help the adaption to a new system environment. Manage timely escalations and followups Work closely with customer support teams & across all operational verticals. Collaborate with customer, account team to meet project deliverables. Organizes the interdepartmental collaboration ensuring completion of the project/product on schedule and within budget constraints. Have excellent communication, negotiation, and persuasion skills with the ability to work with stakeholders and multi-functional teams across organisational boundaries. Maintains a very close working relationship with customer s key stakeholders. Qualifications and Education Requirements: EXPERIENCE: Minimum 10 years global travel agency industry experience out of which must have min 5 -7 years of Project Management experience. Good knowledge of GDS industry , travel agency processes and operational standards preferred Understanding of Sabre products and services will be an added advantage Strong analytical skills and negotiation skills Excellent written and verbal communication skills. Leadership and Team coordination skills preferred. Experienced with working in a matrix organization and leading virtual distributed team. Bachelors degree or equivalent. Masters degree preferred. Project Management Certification will be an added advantage .

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3 - 8 years

5 - 10 Lacs

Noida

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Department : Travel Leaders 24 Sub-Department : Voice Work Shift : Rotational 9-hour shifts Week Off : 2 days rotational weekly off Position Overview: Greaves Travel India is seeking a skilled and customer-focused Travel Consultant/Senior Travel Consultant to join our dynamic team. The ideal candidate will have a strong background in international ticketing, corporate handling, and inbound call support for global clients, particularly in the US market. This role requires expertise in GDS systems, excellent communication skills, and the ability to thrive in a 24/7 rotational shift environment. Key Responsibilities: Handle inbound calls from passengers of international airlines and US/Canada-based corporate clients, providing seamless travel solutions. Manage flight bookings, cancellations, and itinerary changes using GDS systems (Amadeus, Sabre, World span, Apollo, GAL). Assist B2B partners and corporate clients with travel-related inquiries, ensuring adherence to service standards. Resolve customer queries related to ticketing, reservations, and travel logistics with a focus on US geography and airport codes. Maintain accurate records of customer interactions and transactions. Collaborate with internal teams to ensure smooth operations and high customer satisfaction. Adapt to rotational shifts (24/7 environment) with flexibility for 9-hour shifts and weekly offs as per business needs. Skills & Qualifications: Experience: 3-8 years in travel consultancy, corporate handling, or international ticketing (senior roles for 5+ years). Technical Skills: Proficiency in GDS systems (Amadeus, Sabre, World span, Apollo, GAL). Domain Knowledge: Strong understanding of US geography, airline codes, and corporate travel processes . Communication: Excellent verbal and written English skills for global client interactions. Work Ethic: Willingness to work in rotational shifts , including nights/weekends. Education: Graduate from a recognized university. Preferred: Candidates with self-conveyance (no transport provided). Note: Immediate joiners preferred. Candidates must be comfortable with 24/7 operations and on-site work in Noida/South Delhi.

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2 - 7 years

2 - 7 Lacs

Noida, New Delhi, Gurugram

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Call/Whats app CV 8368904214 Experienced Travel Sales Consultant PPC/Meta Calls Min 1 year travel sales experience mandatory Location-Gurgaon/Delhi/Noida Salary upto 70K + Lucrative Incentives immediate joiner Required Candidate profile Call/whats app cv 8368904214 Referrals Appreciated !!!! Referrals Appreciated !!!! Referrals Appreciated !!!!

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- 5 years

2 - 4 Lacs

Noida, New Delhi, Gurugram

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Hiring for Multiple Chat/Backend Process in MNC's -: 1)Excellent Coms Fresher - 21 K In Hand 2)Excellent Coms Exp. - 50 K In hand (Gurgaon/Gwal Pahari) Day Shift for Female Comfortable with Rotational Shift and Weeks Off Need Excellent Coms Required Candidate profile Interested candidate contact Send me your resume as soon as possible 9220258914

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1 - 6 years

3 - 6 Lacs

Noida, New Delhi, Gurugram

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Travel process / Customer Support / International days working 2 days week off rotational shift // off both side cabs salary upto 32k in hand graduation is mandatory Required Candidate profile Job Hiring all Updates Check YouTube YouTube Channel - Sonu Chaurasiya Contact HR Sonu Chaurasiya 9220258914(WhatsApp) Skill Seekers consultancy

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2 - 4 years

4 - 7 Lacs

Bengaluru

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GoTyolo.com is hiring a Senior Travel Consultant to design domestic & international tours, coordinate with DMCs, and deliver exceptional travel experiences. Passion for travel and 2+ years of experience in Travel and Tourism industry. Travel allowance Sales incentives Performance bonus

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2 - 7 years

3 - 6 Lacs

Noida, New Delhi, Gurugram

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Call/Whats app CV Mamta 9903044494 Travel Sales Consultant PPC Calls Min 1 year TRAVEL sales Experience with excellent communication skills Loc-Gurgaon/Delhi/Noida Salary upto 60K + Incentives Telephonic Interview thn F2F Required Candidate profile Call/Whats app CV Mamta 9903044494

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1 - 3 years

1 - 4 Lacs

Chennai

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Role & responsibilities Need to apply and get the required visa within the TAT Need to do the sign on and Sign off formalities before the vessel sail out from the Particular port Need to maintain all the reports up to date properly Need to update daily works to the department manager which we done for the Entire day Need to send all the reports by daily basis (Visa Tracker, Business visa Master, Ticket Tracker, Cab Tracker) Without the Cost Center (Vessel name) we are not suppose to do any Visas and Travel arrangements except my Travel Manager approval Preferred Candidate Profile Any Graduation with Travel & Ticketing Industry Background. Ready to work in Rotational Night Shift(Work from home is Available for Night Shifts) How to Apply Interested Candidate can share their CV to karthick.balu@synergyship.com

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1 - 6 years

5 - 6 Lacs

Chennai, Mumbai (All Areas)

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Urgent Hiring of GDS TRAVEL CONSULTANT for Mumbai and Chennai location - VIRTUAL ROUND Need experienced candidates JOB DESCRIPTION BPO in Chennai Ticketing experience or Ticketing experience under the airlines is a must. ( Minimum of one year / Under GDS ) we can look for the following tools " Amadeus, Sabre, Galileo, Worldspan, Apollo, Pegasus, Corporate experience is not mandatory. Any ticketing experience candidates can apply. The annual compensation for this job is upto 7 LPA. Provident Fund Schedule: Rotational shift Supplemental pay types: Performance bonus Shift allowance Ability to commute/relocate: Mumbai /Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Do you Known any of these tools: Bachelor\'s (Preferred) Experience: Ticketing: 1 year (Preferred) Speak with the employer NOTE : APPLY ONLY IF YOU MEET THE ABOVE REQUIREMENTS. Contact HR - Marry Contact Number - 8512806883 Email ID - sana.searchinternational@gmail.com / CV4TRAVELPROFILE@GMAIL.COM NO HIDDEN CHARGES PLEASE VISIT TO OUR WEBSITE www.sanasearchinternational.com share this Job to you friend and colleague

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1 - 6 years

3 - 4 Lacs

Gurugram

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* Handle customer queries related to deluxe bus rental services * Ensure high level of customer satisfaction and support during travel bookings * Work with internal teams to resolve complex travel-related issues Share resume to HR Sahil 7599810837 Required Candidate profile - Minimum 1 year in Travel Industry - SABRE/Worldspan/Amadeus experience mandatory - Proficiency in travel booking systems - 5 Days' work - Cabs Provided - Salary: Up to 34,500 In-hand - 24*7 Shift Perks and benefits - IJP in 9 months - Huge Incentives

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- 5 years

2 - 5 Lacs

New Delhi, Gurugram

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Inter. Voice Process Grad./ or UG with 1y of Inter.BPO exp can apply Excell. comm. skills Sal : 40k Travel Voice Process Customer service 5 days working Required Candidate profile GDS/AMADEUS EXPERIENCE IS MANDATORY

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2 - 5 years

5 - 6 Lacs

Gurugram

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Roles & responsibility: - Handling inbound and outbound calls, email, and chats Resolving customer queries, complaints, requests efficiently Providing information about products, services, and policies Updating customer records, transactions in database Ensuring accuracy Flexible and adaptable to changing environments Ensure daily & monthly targets are achieved Remain current on all company policies and procedures Following company guidelines and quality standards Maintaining professionalism and ethical conduct Preferred candidate profile :- Graduate 2 Years minimum experience within travel process Voice Email servicing, Queue Management, Ticketing / Schedule changes / Refund / Exchanges in Sabre and Amadeus GDS. Share your resume bhaswati.dutta4@teleperformancedibs.com

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2 - 5 years

3 - 5 Lacs

Gurugram

Work from Office

Any Grad With Min 2 Year International Travel Domain ( Voice ) Experience is Mandatory 5 Days Working || 2 Off Both Side Cab Salary - Up to 5 Lpa Location - Gurgaon Need Immediate Joiner For More Details Call & Whats'App HR Bhumika @ 9999366517 Required Candidate profile Candidate Must Have GDS Knowledge ( Amadeus & Sabre is Mandatory )

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- 5 years

1 - 4 Lacs

Gurugram

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Hiring for travel process us shift 5 days working 2 rotational off Location Gurugram Grad fresher with good communication skills under grad with 1 year of exp in international bpo Amit gandhi 9910877518

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- 3 years

2 - 4 Lacs

Gurgaon/ Gurugram

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Hiring Travel Backend Profile for Gurgaon Location Air Ticketing, Reservation, PNR creation, issuance, Refunds Upto-32k ctc Plus Incentives+medical insurance Any travel GDS-experienced can apply 5 days Working-rotational Shift Gurgaon Location Required Candidate profile 6months travel experience can apply Ug/Grad both can apply Call or whatsap Rajiya - 9354352748

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4 - 9 years

3 - 6 Lacs

Noida, New Delhi, Faridabad

Work from Office

For our client, a travel company, having offices in Delhi & Mumbai, we are looking for professionals - Ticketing. Excellent command over English, pleasing & convincing personality, good to operate on travel ticketing sites & software. Required Candidate profile Experienced in Air ticketing, using software and sites for the same.. comparison between airlines, excellent communication skills. Looking for best routes to save time and money for the clients.

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1 - 4 years

2 - 5 Lacs

Gurugram

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Hiring For US Travel Sales PPC / Meta Process Minimum Experience 1 year to 4 years ( ppc / meta ) Location - Gurgaon Salary upto -50 k Rotational/ Fixed Off Initially Fixed Off Sat & Sun Drop Your CV 7011890554

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1 - 6 years

3 - 6 Lacs

Noida, New Delhi, Gurugram

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Dealing with US/Canadian passengers over the call helping them to make the flight reservation Follow up with the existing customers Responsible for following up on sales leads/calls and providing passengers with the best flight deals in the industry Required Candidate profile Excellent communication & Interpersonal skills EXP- 1 year Candidates with work experience in US Market would be preferred Rotational shift Salary - No bar , incentives Both side cabs (Hiring Zone ).

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3 - 8 years

3 - 8 Lacs

Noida, New Delhi, Gurugram

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Dear Aspirant!! Call/Whats app CV 8368904214 Travel Sales Consultant PPC/meta Calls Min 1 year TRAVEL sales Experience with excellent communication skills Loc-Gurgaon/Delhi/Noida Salary upto 70K + Incentives Telephonic Interview thn F2F Required Candidate profile Call/Whats app CV 8368904214

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3 - 5 years

5 - 7 Lacs

Mumbai

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is one of the world s largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7 reach in 97 countries, FCM s flexible technology anticipates and solves client needs, supported by experts who provide in-depth local knowledge and duty of care as part of the ultimate personalised business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM delivers the best market-wide rates, unique added-value benefits, and exclusive solutions. Winner of the Worlds Leading Travel Management Company Award at the WTM for nine consecutive years (2019-2011), FCM is constantly transforming the business of travel through its empowered and accountable people who deliver 24/7 service and are available online and offline. FCM has won the coveted Great Place to Work certification for the fourth time ! FCM Travel India is one of India s Top 100 Great Mid-size Workplaces 2024 and the Best in Professional Services. A leader in the travel tech space, FCM has proprietary client solutions. FCM provides specialist services via FCM Consulting and FCM Meetings & Events. Day in the Life: Manage visa applications and documentation for corporate clients traveling internationally, ensuring accuracy and compliance with all requirements. Liaise with embassy and consular services to ensure timely processing of visa applications. Handle client queries related to visa processing, documentation, and travel requirements with a focus on corporate needs. Assist clients in managing their corporate travel plans by booking air travel, hotel accommodations, and other travel-related services. Monitor and ensure all travel documents (visa, passport, and other requirements) are in place for clients, minimizing any risks or delays. Provide guidance and support to clients on visa-related requirements, regulations, and other travel policies. Coordinate with internal teams (such as operations and finance) to ensure the smooth delivery of services and compliance with service level agreements (SLAs). Collaborate with the management team to ensure that all visa-related processes align with company policies and customer expectations. Stay updated on the latest travel trends, visa regulations, and industry best practices to continually improve customer experience and compliance. Assist in resolving issues related to travel disruptions and visa rejections, working closely with clients and the relevant authorities. Youll Be Perfect For This Role If You Have: 3-5 years of experience in the travel industry, specifically in managing corporate clients and visa-related services. Strong visa processing knowledge for both domestic and international travel. Proficiency in GDS systems (Amadeus, Sabre, Galileo) for travel bookings and visa management. Excellent communication skills, with a customer-oriented approach. Ability to handle high-pressure situations while maintaining attention to detail and delivering excellent customer service. Strong understanding of corporate travel requirements, travel documentation, and visa regulations for various global destinations. A problem-solving attitude with a focus on delivering solutions to clients. Strong organizational and multitasking skills, ensuring timely and accurate service delivery. Bachelors degree or equivalent in Hospitality, Business Administration, or a relevant field. Whats in it for you: Competitive salary package aligned with the market. Exposure to a global environment, with the opportunity to interact with international clients. Work-life balance: Enjoy your travels with paid annual leave and time-off. Medical benefits, including comprehensive health coverage, accidental, and life insurance. Employee perks: Industry discounts, travel benefits, and opportunities for career growth and development within a global organization. Recognition and rewards: Regular events, incentives, and a strong company culture focused on growth, collaboration, and fun! Work Perks! - What s in it for you: FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It s also why we offer some great employee benefits and perks outside of the norm. You will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world. Market Aligned remuneration structure Fun and Energetic culture : At the heart of everything we do at FCM is a desire to have fun and be yourself Work life Balance : We believe in No Leave = No Life So have your own travel adventures with paid annual leave Great place to work - Recognized as a top workplace for 4 consecutive years, which is a testimonial of our commitment towards our people Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people Paternity Leave: We ensure that you can spend quality time with your growing family Travel perks : Youll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job : We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally Reward & Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - Youll have to experience it to believe it! Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can t miss in our people or service. Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you. Since our beginning, our vision has always been to open up the world for those who want to see. As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting! Together, we are a family (we call ourselves Flighties). We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future. We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities. FCM part of FTCG is one of the world s largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7 reach in 97 countries, FCM s flexible technology anticipates and solves client needs, supported by experts who provide in-depth local knowledge and duty of care as part of the ultimate personalised business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM delivers the best market-wide rates, unique added-value benefits, and exclusive solutions. Winner of the Worlds Leading Travel Management Company Award at the WTM for nine consecutive years (2019-2011), FCM is constantly transforming the business of travel through its empowered and accountable people who deliver 24/7 service and are available online and offline. FCM has won the coveted Great Place to Work certification for the fifth time! FCM Travel India is one of India s Top 100 Great Mid-size Workplaces 2024 and the Best in Professional Services. A leader in the travel tech space, FCM has proprietary client solutions. FCM provides specialist services via FCM Consulting and FCM Meetings & Events. By clicking Accept All Cookies , you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts.

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2 - 5 years

4 - 5 Lacs

Noida, Gurugram, Delhi / NCR

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Greetings from KVC CONSULTANTS LTD. We are hiring for International Travel Voice Process for an MNC in Gurgaon. Job Description Process:- -- International Travel Process Eligibility :-Graduates with minimum 2 years of International Travel Experience. Salary :- Salary upto Rs 4.90 LPA (Hike based on last drawn salary) 5 days working Boths side Cabs Other Perks and Benefits FOR THE INITIAL SCREENING ROUND --- PLS CALL ANY OF THE BELOW NUMBERS- or WA with resume and profile interested & location . MAHVISH 9628373766 SIMRAN 9821182647 RIYA 9628373761 ##KVC CONSULTANTS LTD## ##NO PLACEMENT CHARGES##

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