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1.0 - 5.0 years
2 - 3 Lacs
Noida
Work from Office
We are hiring skilled professionals for Email Support . If you have experience in aviation-related customer support within a BPO setup, and possess strong communication skills, this is your opportunity to join a growing team. Role & Responsibilities Handle customer queries and concerns related to flight bookings, cancellations, rescheduling, refunds, and baggage via email support Provide prompt, accurate, and high-quality service in line with process guidelines and SLAs Coordinate with internal teams to resolve issues within timelines Maintain proper documentation of customer interactions Ensure customer satisfaction and maintain professional communication at all times Follow escalation procedures as needed Candidate Eligibility Criteria Education: Graduation in any stream Experience: Minimum 1 year in an Aviation Process within the BPO industry (Mandatory) Skill Set: Excellent English communication (B2 level or above) Process Type: Email Support only Shifts: 24x7 Rotational (must be open to night shifts) Week Offs: Rotational Cab Facility: One-side cab during odd hours (between 7:00 PM 6:00 AM) Process Operating Hours: 7:00 AM to 12:00 AM Preferred Candidate Profile Prior experience in airline or travel domain support Ability to work under pressure in a fast-paced environment Strong problem-solving and interpersonal skills Familiarity with CRM tools and email platforms Willingness to work in rotational shifts including weekends and holidays Milki Bisht-9151206474 Email id milki.bisht@nlbtech.in
Posted 2 months ago
2.0 - 5.0 years
2 - 4 Lacs
Noida
Work from Office
Job Title: Travel Sales Agent (BPO) Department: Sales / Travel Process Location: Noida Job Type: Full-time (Rotational Shifts) Experience: 02 years (Freshers with relevant training may apply) Reporting To: Team Leader / Supervisor Job Summary: We are seeking enthusiastic and customer-focused individuals for the role of Travel Sales Agent in our BPO travel sales process. The ideal candidate will be responsible for handling inbound and outbound calls, understanding travel requirements, offering customized travel solutions, and closing sales. This role demands strong communication skills, a sales-driven mindset, and basic knowledge of travel booking platforms. Key Responsibilities: Handle inbound and outbound calls related to travel inquiries (flights, hotels, holiday packages, etc.). Understand customer travel needs and recommend suitable travel options and promotional packages . Provide accurate pricing , travel details, and booking confirmations . Convert inquiries into confirmed sales by building rapport and offering compelling travel solutions. Use GDS/booking tools (Amadeus, Galileo, Sabre, or other systems) to search and book itineraries (if applicable). Achieve daily/weekly sales targets and KPIs as defined by the management. Manage payment processing and post-booking support including changes, cancellations, and refunds. Handle customer queries and complaints with professionalism and customer-first attitude . Maintain up-to-date knowledge of industry trends, destinations, and travel regulations. Key Requirements: Minimum qualification: Graduate (any discipline) 0–2 years of experience in BPO, travel sales, or customer service (travel domain preferred) Strong verbal communication skills in English (additional regional or foreign languages is a plus) Familiarity with GDS platforms Willingness to work in rotational shifts including weekends and holidays Basic knowledge of travel industry and destinations Ability to handle pressure, meet targets, and work in a fast-paced environment Preferred Skills: Sales aptitude and customer-centric approach Strong interpersonal and negotiation skills Attention to detail and accuracy in data entry Problem-solving mindset with good decision-making skills
Posted 2 months ago
1.0 - 4.0 years
1 - 4 Lacs
New Delhi, Gurugram
Work from Office
HI All, Call /Whats app HR Priyanka 8512850830 Minimum 1 year Experience In US travel process as CCE(Fixed DAY Shift) 6 Days working Location - Gurugram Salary upto 35k
Posted 2 months ago
0.0 - 5.0 years
2 - 4 Lacs
Gurugram
Work from Office
Hiring for CCE for US Travel Process- Book*ng.Com Key roles:-. >Handling customers related to their travel issues via chat & calls. >Understand Root cause and help fix the same Eligibility- Grad/UG Freshers Sal - upto 30K+inctvs+Both side cabs Required Candidate profile Note:- 1. Need Candidates with excellent comm. skills 2. Comfortable with Work from Office For More Info HR Ria - 9599854627 (Call/Whatsapp)
Posted 2 months ago
1 - 5 years
3 - 4 Lacs
Gurugram
Work from Office
Hiring For Travel Voice Process US Campaign Grad/UG with 1 year any customer service exp can apply. Excellent Comms Required Salary 31k Inhand 3500 MIV Night Shift 5 Days working Roster Off 1side cab 2500 Allowance Call/WhatsApp Anjali -93549 11705 Required Candidate profile Candidate must have super excellent comms skills. Must be comfortable with night shifts. Perks and benefits Incentives Cabs
Posted 2 months ago
2 - 7 years
3 - 8 Lacs
Bengaluru
Work from Office
WALK-IN DRIVE AKBAR TRAVELS Positions: Travel Consultant / Sr. Travel Consultant Location : Akbar Tours & Travels #58, 3rd Floor, 2nd Cross, Residency Road Bengaluru 560025 Karnataka. Walk-in Date : 19th May, 20th May & 21st May 2025 Contact : +91 9164008088 Email: hrm@akbartravels.me Key Responsibilities: Handle domestic & international bookings flights, hotels, cars, and related services. Process ticket issuance, reissuance, cancellations, and refunds using GDS systems (Amadeus/Sabre/Galileo). Manage fares and bookings for Low-Cost Carriers (LCC) and NDC-based airline content . Ensure compliance with travel policies , fare rules, and visa requirements. Manage schedule changes , delivering excellent customer service. Stay updated with airline contracts, promo fares, and industry regulations . Provide post-travel support and handle feedback or complaints professionally. Requirements: 24 years of experience in travel consulting and GDS ticketing. Proficiency in Amadeus, Sabre, or Galileo systems. Deep knowledge of ticketing processes including issuance, reissuance, and refunds . Strong customer service and communication skills . Ability to work under pressure and handle urgent issues efficiently. Attention to detail and strong organizational abilities. Certification in Travel & Tourism is a plus. Why Join Akbar Travels? Work with one of the leading travel agencies in the country. Opportunity to manage diverse and global travel itineraries . Be part of a customer-focused, dynamic team . Bring your updated resume
Posted 2 months ago
3 - 8 years
5 - 10 Lacs
Noida
Work from Office
Department : TL24 Sub-Department : Voice Location : Noida Work Mode : Work from Office Work Shift : Rotational 9-hour shifts Week Off : 2 days rotational weekly off Budget : A decent hike on the last CTC, aligned with industry standards Position Overview : Greaves Travel India is seeking a skilled and customer-focused Travel Consultant/ Senior Travel Consultant to join our dynamic team. The ideal candidate will have a strong background in international ticketing, corporate handling, and inbound call support for global clients, particularly in the US market. This role requires expertise in GDS systems, excellent communication skills, and the ability to thrive in a 24/7 rotational shift environment. Key Responsibilities: Handle inbound calls from passengers of international airlines and US/Canada-based corporate clients , providing seamless travel solutions. Manage flight bookings, cancellations, and itinerary changes using GDS systems (Amadeus, Sabre, World span, Apollo, GAL). Assist B2B partners and corporate clients with travel-related inquiries, ensuring adherence to service standards. Resolve customer queries related to ticketing, reservations, and travel logistics with a focus on US geography and airport codes. Maintain accurate records of customer interactions and transactions. Collaborate with internal teams to ensure smooth operations and high customer satisfaction. Adapt to rotational shifts (24/7 environment) with flexibility for 9-hour shifts and weekly offs as per business needs. Skills & Qualifications: Experience : 38 years in travel consultancy, corporate handling, or international ticketing (senior roles for 5+ years). Technical Skills: Proficiency in GDS systems (Amadeus, Sabre, World span, Apollo, GAL). Domain Knowledge: Strong understanding of US geography, airline codes, and corporate travel processes . Communication : Excellent verbal and written English skills for global client interactions. Work Ethic : Willingness to work in rotational shifts , including nights/weekends. Education : Graduate from a recognized university. Preferred : Candidates with self-conveyance (no transport provided). Salary & Benefits: Salary : A decent hike on last CTC as per industry standards. Fixed salary structure with no variable incentives. Perks : Rotational shifts with weekly offs, statutory benefits. Note : Immediate joiners preferred. Candidates must be comfortable with 24/7 operations and on-site work in Noida.
Posted 2 months ago
- 5 years
2 - 4 Lacs
Gurugram, Delhi / NCR
Work from Office
Inter. Voice Process Grad./ Fresh/UG with 6 months of International BPO exp. can apply Excellcent communication skills required Salary upto 41 k ctc + incentives 5 days working Grad + International BPO Experience Required Required Candidate profile Contact HR AKRITI 8800061856(WhatsApp)-Share me your Resume On the same Number
Posted 2 months ago
- 2 years
0 Lacs
Mumbai
Work from Office
Friendly and supportive team environment with potential for career advancement. Role and Responsibility Key Responsibilities: Assist clients in selecting and booking the best flight options based on their preferences, budget, and schedule. Issue airline tickets and ensure accurate entry of customer information in the system. Handle inquiries from clients regarding flight availability, pricing, and booking policies. Coordinate with airlines and third-party vendors to manage reservations and issue tickets. Provide clients with travel documentation, including flight details, itineraries, and confirmation receipts. Book meet-and-greet services such as Pranaam or Enclam. In the absence of these regular service providers, need to research online/contact airports to find authorised service providers. Support clients in making changes to their bookings, including cancellations, rebookings, and refunds. Stay updated on airline policies, fare structures, and ticketing rules. Assist senior travel consultants with preparing detailed travel itineraries. Provide exceptional customer service, ensuring client satisfaction and retention. Requirements: 0 to 6 months of experience in ticketing or travel consultancy (internships or prior travel agency exposure is a plus). Knowledge of Global Distribution Systems (GDS) like Amadeus, Sabre, or Galileo is a plus (training will be provided). Basic understanding of travel booking procedures, airline ticketing, and travel regulations. Proficiency in Microsoft Excel, Google sheets, internet surfing and accounting software Excellent communication via WhatsApp, email, calls etc Follow up, multi tasking, time management and organizational skills Willingness to learn and grow in the travel industry.
Posted 2 months ago
3 - 8 years
4 - 8 Lacs
New Delhi, Gurugram
Work from Office
Req- travel sales agents (ppc / meta ) Exp- 3 years salary - 70k Location- delhi / gurgaon / 5 days working / night shifts immedaite joiner only Co- priyanka send me your cv on whatsapp - 8512850830
Posted 2 months ago
1 - 6 years
1 - 4 Lacs
Noida, Ghaziabad, Delhi / NCR
Work from Office
Hiring for backoffice role in travel domain Salary upto 30,000 in hand 6+ months of experience in GDS Amadeus Candidate should be well versed with refunds & cancellations 5.5 working days Ugrad eligible Call or whatsapp Imaad @ 91036 13849
Posted 2 months ago
1 - 5 years
1 - 4 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring CCE / Travel Sales Consultant Experience in US / UK Travel Minimum 1 year Experience In Travel Process ( Voice Process ) 5 Days Cab Meal Provided Location - Delhi , Noida , Gurgaon Salary upto 40K Drop Your CV 7011890554
Posted 2 months ago
2 - 4 years
3 - 6 Lacs
Gurugram
Work from Office
Required International Travel Sales ( Voice Process ) Minimum 2 Year Experience In Travel Sales Location - Gurgaon , Delhi Salary upto 50k immediate Joiner Required Drop Your CV 7011890554
Posted 2 months ago
- 5 years
2 - 4 Lacs
Noida
Work from Office
About the Role: As an Air Ticketing Executive at EaseMyTrip.com , you will be responsible for managing flight bookings, modifications, cancellations, and customer queries related to air travel. You will interact directly with customers, travel agents, and airline partners to ensure accurate and timely ticket issuance and support. This role is ideal for someone with a strong understanding of airline reservation systems, fare rules, and a customer-first approach. You will play a vital part in delivering smooth and efficient travel experiences. Key Responsibilities Flight Booking & Ticketing: Handle domestic and international flight bookings, issue tickets accurately using airline reservation systems and GDS platforms. Amendments & Cancellations: Process rebookings, date changes, cancellations, and refunds as per airline and company policies. Customer Support: Assist customers with flight-related queries over calls, emails, or chatsincluding fare details, baggage policies, seat selection, and special requests. Fare Calculation & Comparison: Calculate accurate fares, apply discounts, compare flight options, and inform customers of the most economical and convenient choices. GDS & Airline Portal Operations: Work on GDS platforms like Amadeus, Galileo, Sabre or airline-specific portals to issue, modify, or cancel tickets. PNR Management: Monitor and manage PNRs (Passenger Name Records), ensure timely ticketing, and follow up on waitlisted or unconfirmed bookings. Coordination with Airlines & Vendors: Liaise with airlines, consolidators, and backend teams to resolve booking issues, seek fare waivers, or manage special service requests (SSRs). Documentation & Reporting: Maintain booking records, transaction logs, and share MIS reports with supervisors or management as required. Policy Adherence: Follow IATA standards, airline fare rules, and company procedures to ensure accuracy and compliance in all transactions. Team Collaboration: Coordinate with customer care, holiday, and sales teams to ensure smooth delivery of flight services. Preferred Candidate Profile Experience: 0 to 5 years of experience in air ticketing. Freshers with strong GDS training or travel domain knowledge are welcome. Educational Qualification: Graduate in any discipline. Certification in Travel & Tourism or IATA is preferred. GDS Knowledge: Familiar with at least one Global Distribution System (GDS) like Amadeus, Galileo, or Sabre. Airline Policies: Understanding of airline fare rules, baggage policies, cancellation norms, and reissuance procedures. Communication Skills: Fluent in Hindi and English. Ability to explain travel terms clearly and confidently to customers. Customer Orientation: Polite, professional, and empathetic when handling customer concerns related to flight bookings. Tech Proficiency: Comfortable with reservation systems, airline portals, email communication, and MS Excel for reports. Detail-Oriented: High accuracy in fare calculations, PNR entries, and passenger data input. Problem Solving: Ability to handle last-minute booking challenges, fare differences, and route changes with quick turnaround. Flexibility: Willing to work in rotational shifts, weekends, and during peak travel seasons or emergencies.
Posted 2 months ago
1 - 6 years
2 - 6 Lacs
Bengaluru
Work from Office
Travel Agent (Office Based) Full time, Bangalore As a Travel Consultant, you are the face of our company. Youll communicate and respond to request for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? – Read on! As a Travel Agent, you will Appropriately guide and consistently provide consultation to the client Search and confirm travel reservations for the client Provide the client with the required industry information, such as low fares, exchange costs and penalties Use the appropriate BCD Travel tools and systems to complete requests Perform follow-up as needed and within the time frame promised to the client Maintain up-to-date knowledge and application of travel supplier rules About you Experience in a customer service-oriented position Excellent problem solving and/or critical thinking skills Ability to handle multiple priorities simultaneously Effective communication skills also in English Skills on travel industry systems GDS Sabre, Amadeus
Posted 2 months ago
10 - 20 years
12 - 15 Lacs
Hyderabad, Bengaluru, Delhi / NCR
Work from Office
Requirements: Proven experience of 10+ years in Travel Operations including Account Management, General Operations, Visas, Destination Management and Airline Ticketing Experience in domestic and international travel, especially for groups / packages VISA processing knowledge and experience for the USA, Europe, UK, Asia, Australia etc. Knowledge of international travel regulations, customs and currencies Working knowledge of ERP softwares for Travel Operations Management; CTM/GDS solutions Prior experience in leading teams of at least 5 members is mandatory. Candidate location should be Delhi/NCR / Mumbai / Bangalore / HyderabadRole & responsibilities Preferred candidate profile
Posted 2 months ago
6 - 11 years
6 - 10 Lacs
Pune, Mumbai (All Areas)
Work from Office
Assistant Manager/Deputy Manager - ARC/BSP | Travel Domain | 8+ Years Location - Pune/Mumbai Summary - We are looking for an experienced professional with deep knowledge in travel management back-end operations, reconciliation, and GDS systems . If you have 8+ years of experience in the travel industry and a strong command over ARC/BSP settlements , this is your opportunity to join a dynamic and growing team. Your Future Employer - Join a leading global travel services provider known for excellence in corporate travel management, delivering exceptional services and cutting-edge travel solutions across industries. Responsibilities - Handle complex reconciliation of travel agency and airline transactions including ARC and BSP settlements. Ensure timely and accurate fulfillment of air, hotel, and queue management. Monitor real-time operations , allocate tasks, and ensure SLAs are met. Act as a subject matter expert for Sabre, Amadeus , and other GDS platforms. Manage financial records, identify discrepancies , and drive resolutions. Collaborate with internal stakeholders and external vendors for issue resolution and payment cycle tracking . Prepare periodic reports for senior management and support compliance audits. Stay updated on IATA, ARC, and BSP guidelines and implement industry best practices. Lead training and refresher programs to improve team capabilities. Requirements - Minimum 8 years of experience in a Global Travel Management Company (TMC). Strong understanding of Sabre, Amadeus, ARC, and BSP processes. Experience managing TMC back-end operations and complex ticketing workflows. Excellent communication skills both verbal and written. Proficient in MIS and reconciliation reporting . IATA Certification or Diploma in Travel preferred . Willing to work in 24x7 shifts . What is in it for you - Opportunity to work with an industry leader in the global travel ecosystem . Profile Keywords - Crescendo Global, Mumbai Jobs, ARC BSP Jobs, Travel Domain Jobs, Reconciliation Specialist, TMC Jobs, GDS Jobs, Amadeus Jobs, Sabre Jobs, IATA Certified Jobs, Corporate Travel Jobs, Financial Reconciliation Jobs, Airline Settlement Jobs
Posted 2 months ago
1 - 5 years
3 - 6 Lacs
Gurugram
Work from Office
Hiring for a premium international process - B2B - Corporate client handling - Customer service - Blended process (60% Chat and rest voice) - Travel experience mandatory 1 year - Both side transport available - GDS experience mandatory - Rotational shifts & week offs Work from office, Gurgaon location Salary up to 50,000 CTC Salary hike will be given on last salary and not exceeding 50k CTC Contact over WhatsApp with Jacob Paul (HR) - 7303735166
Posted 2 months ago
3 - 7 years
7 - 10 Lacs
Kolkata
Work from Office
Job TitleSales(International tour,Longhaul) Job Code HREQ2017/12/66 --> Job Location Kolkata Experience 3-7 years Gender Male Job Details Candidates have to sell international tour package.It will be B to C sales.Minimum 3 years experience required. Salary Per Year 30-35k/month Apply Now
Posted 2 months ago
4 - 8 years
7 - 11 Lacs
Hyderabad
Work from Office
Apply now » .buttontext67bbcd0b84b126cf a{ border1px solid transparent; } .buttontext67bbcd0b84b126cf a:focus{ border1px dashed #00a3e0 !important; outlinenone !important; } Currently at TechnipFMC? Apply here. Travel Lead Location: Hyderabad, IN #job-location.job-location-inline {displayinline;} Employment type: Employee Place of work: Office Offshore/Onshore: Offshore .buttontext3b34abe12d83182e a{ border1px solid transparent; } .buttontext3b34abe12d83182e a:focus{ border1px dashed #5B94FF !important; outlinenone !important; } .buttontexta77353c8ab1a0824 a{ border1px solid transparent; } .buttontexta77353c8ab1a0824 a:focus{ border1px dashed #5B94FF !important; outlinenone !important; } TechnipFMC is committed to driving real change in the energy industry. Our ambition is to build a sustainable future through relentless innovation and global collaboration – and we want you to be part of it. You’ll be joining a culture that values curiosity, expertise, and ideas as well as diversity, inclusion, and authenticity. Bring your unique energy to our team of more than 20,000 people worldwide, and discover a rewarding, fulfilling, and varied career that you can take in anywhere you want to go. Job Purpose The Travel Lead will be responsible for overseeing and managing all travel-related activities within the organization at TechnipFMC India. This includes developing and implementing travel policies, providing guidance and training to employees, setting up efficient processes, monitoring and controlling travel costs, and serving as the subject matter expert (SME) for all travel-related matters. You are meant for this job if: Develop and Implement Travel PoliciesCreate, update, and enforce travel policies to ensure compliance and cost-effectiveness. Guidance and CommunicationProvide clear guidance and communication to employees regarding travel policies and procedures. TrainingConduct training sessions for employees on travel policies, booking procedures, and best practices. Process ManagementEstablish and maintain efficient travel booking and approval processes. Cost Monitoring and ControlMonitor travel expenses, identify cost-saving opportunities, and implement measures to control travel costs. Vendor ManagementNegotiate contracts and manage relationships with travel service providers. Travel SupportProvide support and assistance to travel POC’s/admins with travel-related inquiries and issues. Will take care of hotel booking Reporting and AnalysisGenerate reports on travel expenses and trends, and provide insights to senior management. ComplianceEnsure compliance with all relevant regulations and company policies. Continuous ImprovementContinuously evaluate and improve travel processes and policies. Event ManagementManaging all aspects of senior management & large events Qualifications & Experience: Bachelor's degree in Business Administration, Hospitality Management, or a related field. Proven experience as a Travel Lead/Manager or in a similar role. Strong knowledge of travel management processes and best practices. Excellent communication and interpersonal skills. Experiencein international travel, flight booking, visa process, flight routing Transit visa 6-10years experience and above Seaman book process Experience in CWT, IATA, Galileo is a plus Skills .buttontextb2a1d6d26c880f7c a{ border1px solid transparent; } .buttontextb2a1d6d26c880f7c a:focus{ border1px dashed #5B94FF !important; outlinenone !important; } Being a global leader in the energy industry requires an inclusive and diverse environment. TechnipFMC promotes diversity, equity, and inclusion by ensuring equal opportunities to all ages, races, ethnicities, religions, sexual orientations, gender expressions, disabilities, or all other pluralities. We celebrate who you are and what you bring. Every voice matters and we encourage you to add to our culture. TechnipFMC respects the rights and dignity of those it works with and promotes adherence to internationally recognized human rights principles for those in its value chain. Learnmore about TechnipFMCand find other open positions by visiting ourCareer Page. Follow us onLinkedInfor company updates. Date posted: May 7, 2025 Requisition number: 13016 Apply now »
Posted 2 months ago
1 - 6 years
3 - 8 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
We are hiring for multiple profiles : 1. US Travel Sales PPC and Meta Calls (Eng/Span) - 50k-70k 2. US Travel Customer Service - Up to 45k 3. US Travel Quality Analyst - Up to 45k 4. UK Travel Sales - Up to 55k 5. Telecom Sales - Up to 40k
Posted 2 months ago
1 - 6 years
3 - 4 Lacs
Gurugram
Work from Office
Hi, We are Hiring for Travel Customer Service US Campaign Grad / UG with 1 yr exp into customer service can apply. Excellent Comms Salary 31k Inhand 3500 MIV 24*7 shifts 5 days working Roster Off 1 side cab Gurgaon Call/WhatsApp Akansha 9810359490 Required Candidate profile Candidate must have super excellent communication skills. Must be comfortable with 24*7 working environment. Must have excellent command on verbal English. Perks and benefits Incentives 1 side cab 2500 Travel allowance 1 side
Posted 2 months ago
1 - 6 years
3 - 6 Lacs
Noida, New Delhi, Gurugram
Work from Office
Min 1-year experience in international Travel Sales Process Into PPC campaign (Voice Process) Need only immediate joiner with Travel sales exp(PPC call and US Hotel /Cruise/ Flight sales experience is required} call / whatsapp - 8512850830 Required Candidate profile Interested Call priyanka or Whstsapp @8512850830 Working Days:5 days Both Side Cab + Meal delhi / noida / gurgaon
Posted 2 months ago
1 - 5 years
2 - 4 Lacs
Gurugram
Work from Office
WE ARE HIRING FOR TOP NOTCH MNC 5 DAYS WORKING BOTH SIDE CAB ROTATIONAL SHIFT SALARY UP TO 37K INHAND 1 YEAR EXPERIENCE REQUIRED CONTACT 9971235034 KAPIL HR
Posted 2 months ago
1 - 4 years
3 - 4 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Travel Process- Voice Location- Gurgaon 5 days working, 2 offs Graduate with 6 months/ Ug with 1 year exp Upselling/ Retention experience preferred Excellent communication skills Salary Upto 38k ctc + PLI Both Side cabs GDS Experience mandatory Required Candidate profile Contact to apply HR Ridhi- 817828056
Posted 2 months ago
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