376 Sabre Jobs - Page 12

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career pathStart your journey. As a Travel C onsultant , you ll join our highly skilled team, providing outstanding service to our corporate business clients. We re most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities . M ost of our Traveler Care leadership started in this role , and you can find us in almost every other department at Amex GBT . What You ll Do Advise and arrange travel for corporate business customers (both individuals and groups) Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations Use various Global Distribution Systems (GDSs), including Sabre, Apollo, Galileo and Amadeus. Training may be provided Ensure compliance to customers agreed travel policy, service provider policies, and regulatory requirements Use positive telephone service techniques and act on special customer requests Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels We look forward to sharing more detailed job functions and key performance indicators during the interview process. What We re Looking For Passion for excellence in client service, including proactive anticipation of needs Native GDS expertise (Sabre is preferred) Professional communication (written and verbal) Attention to detail Act with integrity, and look after personal traveler information Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation) Resolving customer issues quickly and independently / with supplier Teamwork and openness to feedback This role is works on a Hybrid Model (3 days from the office in Goregaon and 2 days work from home). We work from Monday to Friday. This role caters to US market. Shift timing start in the evening anytime between 5 PM - 8 PM. It is an overnight shift. Location Mumbai, India The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. Wellbeing resources to support mental and emotional health for you and your immediate family. And much more! A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement . What if I don t meet every requirement If you re passionate about our mission and believe you d be a phenomenal addition to our team, don t worry about checking every box;" please apply anyway. You may be exactly the person we re looking for!

At Navan, our mission is to power the in-person connections that move people, ideas and businesses forward. We help our travelers focus on being there, not getting there and our Global Operations and Service team is central to this mission! As a member of our quickly growing Global Operations and Service team, you will be responsible for directly supporting our users travel needs. As owners of customer satisfaction, your role is to solve issues, communicate effectively, and collaborate with internal teams to remove any barriers for the traveler - all while providing a best-in-class customer experience. As the front line of our business, you will have a unique opportunity to provide regular feedback to our product, design and engineering teams as they work towards continually improving our customer facing and internal platforms. This is an exciting role where you will have a direct impact on our day to day operations, traveler experience and product development! What You ll Do: Assist our travellers with best-in-class travel support through multiple contact channels: chat, call and email. Maintain extensive supplier, destination and system knowledge. Make quick and accurate analyses of customer needs, persona and level of urgency. Provide accurate information for hotel, flight, car and rail bookings, as required Support users with self-service of the Navan platform and app where possible. Respond to customers within SLA expectations and requirements. Follow company and customer travel and expense procedures and policies in addition to global compliance procedures. Provide regular feedback to stakeholders on the progress of goals and performance of key operating processes. Participate in team meetings to stay up to date with new product launches, supplier updates, and industry changes. Build upon your travel industry knowledge to continue to set the standard for best-in-class travel support. Adhere to attendance policy and complete all assigned training. Meet individual performance metrics in support of the organization and company business objectives. What We re Looking For: 4+ years of experience in TMC/BT Consultant Role covering all supplier products i.e air, rail and hotel 2+ years of GDS experience (Sabre, Amadeus, Galileo) to intermediate level - MANDATORY REQUIREMENT IATA accreditation (WWAFT/WAII/BA2) Customer Service experience within a contact center or customer facing role. Tech Savvy - not an expert but will be confident in Gmail, Zendesk, Slack and Salesforce as well as our internal travel customer service platform. Reliable and flexible with an openness to working non-traditional shifts (early mornings, late evenings and weekends), as we scale our support organization Ability to multitask with a desire to resolve urgent matters as quickly and efficiently as possible. An empathetic disposition with the ability to maintain a professional attitude at all times An independent thinker who is able to use available resources to troubleshoot issues and resolve customer inquiries. A skilled communicator with excellent verbal and written communication A team player who thrives in collaborating, giving and receiving feedback and lifting others up An interest in travel with a basic understanding of world geography

Job Title : Service Advisor Reports to : Team Manager Day-to-day basis responsibilities: Maintain the highest standards of customer service, for both inbound and outbound calls across all markets / functions in order to ensure customer confidence, satisfaction and loyalty. Provide first call resolution for Executive club members, Premium Customers, Preferred Partners by carrying out the role of a technical expert within the team to resolve any queries or issues Responsible to undertake all back office related activities, which includes handling queues, reissues, handling advanced fares and ticketing etc. To provide support during business contingency which may arise including mass disruptions. Responsible for checking and authorizing Automated Ticket Sales reports including reconciliation and related documentation. Ensure audit compliance. To deliver departmental and/or team targets to attain customer service and revenue. To play a leading role in an ongoing programme of process and quality improvement through the implementation of new technology and new working method. To maintain data protection and confidentiality for both staff and customers. Responsible for self-development to ensure own technical and product knowledge is kept up-to-date. Undertake any contact centre related jobs entrusted from time to time. Eligibility: Travel industry/call centre experience preferred Excellent communication skills both oral and written. Strong conflict/objection handling skills Customer Service background preferred Flexible with shift working environment

The Manager, Service Operations (Back Office) will be responsible for providing guidance and oversight. They will focus on the vendor s success by assisting with workflows, KPIs, gap analysis and regulatory compliance. The successful candidate will be the voice of the Hopper agents and customers. Responsibilities Partner as Back Office team single point of contact between our BPO IT, Enablement, WFM and LD, as well as other stakeholders within the product space -- right people/right time/right outcomes Coordinate Business Process Outsourcing (BPO) performance review processes with a focus on consistency and scalability Provide guidance and oversight to BPO Serve as the key knowledge resource representing the Back Office to internal and external stakeholders, with a strong understanding of all key performance metrics and their associated drivers Strong analytical skills with the ability to create solutions for operational problems Effective communication skills for diverse audiences (technical and non-technical). Work with the training and quality teams to create an environment of continuous learning. Provide assistance in service level metrics development and analysis. Manage all regulatory requirements as set out by Hopper. Monitoring productivity, assisting the BPO in motivating the team to reach daily, weekly, and monthly goals. Be a point of escalation for the BPO and internal stakeholders Assist BPO Human Resources to interview and select employees for Back Office teammates (as needed) Assists with tactical planning as it pertains to operations and achievement of results. Maintains an excellent working knowledge of the entire operation, as well as developing projects. An ideal candidate has Experience in the travel industry Extensive experience with Sabre or Amadeus and NDC content (or other GDS) Proven experience in project management, including planning, execution, and delivery. Strong leadership background, even without formal authority An excellent communicator and the ability to synthesize information, identify trends, and develop an action plan to address issues Demonstrated orientation towards performance management and process reengineering Strong aptitude for BPOs and knowledge of vendor management. Has a strong understanding of call centers, call center structures and call center agent behaviorsHas a proven track record of driving customer satisfactionHas an exceptional attention to detail. Has worked for or managed a team in a BPO environmentExperience understanding dataIs committed to continuous growth and learning. They understand that every challenge is an opportunity and they get excited about learning new things

HI JOBSEEKERS !! GREETINGS FROM SHINING STARS ITPL !!! APPLY HERE TO SHAPE YOUR CAREER IN TRAVEL DOMAIN !! Profile - Travel Advisor Process -International Voice Qualification - Graduate OR UG With 6months Travel Process Experience is eligible to apply. Must Be Carry Good English Communication Skills & GDS Software knowledge. Salary Structure Fresher -upto 22Kctc + Monthly Bonus + Retention Bonus Experience- max upto 50Kctc +Monthly Bonus + Retention Bonus ( Salary can be vary depends on experience & communication skills.) PREFERED CANDIDATE 6 month of experience in the travel domain with strong GDS knowledge. Candidate must be fluent in english communication skills. Graduate or undergraduate with six months travel process experience can preferred. Candidate must be versatile & ready to work in rotational shift. Candidate must be immediate joiner. Candidate must be ready for walkin interview . Both Side Cab is available for Gurgaon location & five days of working. Worked on Travel Software is mandatory & Proficiency in at least one GDS system (Amadeus, Sabre, Galileo, etc.). Perks & Benefits Competitive Salary Medical & PF Benefits Monthly Bonus & Retention Bonus Cab Facilities How to Apply: Interested candidates can send their updated resume or call to Ashish - 6388849191 Note - IN CASE CALL WILL BE MISSED OR NOT RECEIVED SO DO SHARE RESUME ON WHATSAPP NUMBER - 6388849191( ASHISH)

Hiring for top notch Travel MNC's * Fresher's are welcome * Salary offered up to 40k * A/c cab + 5 days working Other Profiles for B2B roles also available Package up to 9LPA For more info Megha - 9711652040 Srishti - 8745821300 9540721440

Hiring For Travel Voice Process !! Voice Process !! upto 39k ctc GGN Any Graduate Fresher or UG with 1 year of International BPO exp can apply. Excellent communication Required Salary- up to 39 k ctc + 1 side cab , 1 side allowance 2500 9911567769 Required Candidate profile Travel Voice ! International Process ! Voice Process ! upto 39k ctc Fresher Salary :- upto 28 k ctc 9650934814 , 9560028009 , 8860576337

Preferred Candidates Location: Gurgaon Salary: Relevant Hike Experience: Minimum 6 Months in the travel Industry (Freshers can also Apply) Must have GDS knowledge / Travel Diploma. Notice Period: 1 Month Education: 12th /Graduation

Inter. Voice Process Grad./ Fresher or UG with 6 months of Inter.BPO exp can apply Excell. comm. skills Sal : upto 40 k ctc + incentives Voice Process !!odegio !! IGT ! Upto 40 k ctc Odegio Travel Process cust. service 5 days working Required Candidate profile Interested candidate contact Send me your resume as soon as possible 9717700137

Role: Executive/Sr. Executive - International Sales Location: Gurgaon Shifts: Rotational At Fareportal, we create the technology that is driving innovation in the travel industry - one of the worlds fastest-growing sectors. Our employees are the core of our organization and together were revolutionizing the way people book travel.Our portfolio of brands including CheapOair and OneTravel receive over 100 million visitors annually and drive over $5 billion in annual revenue.In addition to competitive pay and benefits, generous time off, and frequent company-wide social events, Fareportal provides employees with an environment that nurtures diversity, creativity, and success. Our open and Agile workspace gives our employees the time and space for collaboration, brainstorming, and research and development. At Fareportal, youll be challenged, rewarded, and motivated to work effectively day in and day out. HIGHLIGHTS: Fareportal is the number 1 privately held online travel company in flight volume. Fareportal partners with over 500 airlines, 1 million lodgings, and hundreds of car rental companies worldwide. 2019 annual sales exceeded $5 billion. Fareportal sees over 150 million unique visitors annually to our desktop and mobile sites. Fareportal, with its global workforce of over 2,600 employees, is strategically positioned with 9 offices in 6 countries and headquartered in New York City. Role Overview As a Sales Representative you will play a pivotal role in Fareportal's business. This role offers someone the chance to really develop their sales career through training and development while supporting and learning from the sales team. The role is Full-time working the night shifts 5 days per week, work from Office. Responsibilities Sales representative should be able to understand companys products and services and their advantages and disadvantages. And should be able to quickly address customer concerns and questions and overcome potential roadblocks in the sales cycle. Must meet KPIs to ensure optimal productivity and efficiency. Would be responsible to meet revenue goals and other key KPIs. Frequently deal with difficult prospects and passengers, but they must remain driven and positive even in the face of adversity to transform leads into sales. Sales representatives are personable communicators who clearly and persuasively describe products and services to passengers to encourage sales transactions. Demonstrates a clear understanding of policies and procedures of operation; complies with and applies policies and effectively applies new work methods, skills to complete work. Requirement Graduate with Min. 6 Months of International Sales experience (Voice Process), Travel Sales is preferable. Previous working experience as an Outbound Sales/ Inbound Sales/Inbound Up Sell for International market. Excellent communication, interpersonal and presentation skills. Open to work 24/7 as per business requirement. Advanced GDS Experience (Sabre/Amadeus) is desirable.

HIRING FOR SDR - Saas Sales Experience - Okhla Delhi Location TRAVEL SALES CONSULTANT PPC for US GURGAON, DELHI, NOIDA, Gurgaon, Mumbai, SALARY: 35K- 75K CAB, MEAL CALL HR Kannu- 7838123299

Inter. Voice Process Grad./ or UG with 1y of Inter.BPO exp can apply Excell. comm. skills Sal : 40k Travel Voice Process Customer service 5 days working Required Candidate profile GDS/AMADEUS EXPERIENCE IS MANDATORY

Greetings from Sutherland!!! We are hiring for international Airline (Travel) process - PRA Roles and Responsibilities : FOR SALES PRA Having knowledge of Travel process Having knowledge of PRA Revenue Accounting Having experience of Sales Processing Booking of Sales Receivables/Receipts/Invoices/Credit Note Identification of under collection (MCO/EMD Over-utilization/Unreported Sales/Dual Utilization) Having experience of Refund Processing Having experience of Sales Exception (Interface / Proration) resolutions Having experience of SLA Deliverables Analysis of Sales data, Quality & checklist IATA qualified Roles and Responsibilities : FOR FARE AUDIT Knowledge on Fare Audit Fare Calculation Audit of the published and unpublished fare. Sales, Exchanged and Refunded tickets Evaluating the violation in fares, taxes collection. Raising ADM- Agency Debit Memo for under-collection Roles and Responsibilities : FOR FARE FILING & FDS Knowledge on ATPCO CAT 25 and CAT 35 rules Distributing Fares across various GDS channel Desired Candidate Profile Should have minimum 3-5 years of experience in Travel process. Minimum Graduate. IATA - Can be added advantage. Should be well versed with MS Office. Should have knowledge about GDS tools. NOTE : Apply only if you have similar process knowledge. We are only hiring for MUMBAI location. Kindly call on 7028312315 or mail your CV on vijeta.kamble1@sutherlandglobal.com with subject line - "Travel Process - Sales PRA / Fare Audit / Fare Filing - FDS"

Exciting Career Opportunity in the Travel Industry! Job Objectives Are you an experienced travel industry professional seeking a fresh challenge? iEnergizer is looking for skilled individuals to join their Domestic Travel Process Team! Position Highlights: Location: Noida, Sector 60 Workdays: 5-day work week, with rotational shifts ( no night shifts for female employees) Salary: 30,000 CTC (29,600 in hand) Requirements: Experience: Prior experience in the travel industry within a BPO setting is mandatory Skills: Proficiency in English and familiarity with any GDS tool Education: Graduates only Availability: Immediate joiners preferred How to Apply: Walk-in Interview: Join us in person Virtual Interview: Send your CV to schedule an online interview Contact: 9871399667 Email: bhumika.sharma@ienergizer.com

We are Hiring For Air Ticketing and Tour advising *Candidate must have knowledge of GDS like Galileo, Amadeus or Sabre. *Excellent Communication skills to Issue, Reissue, refund & Cancel Airline Tickets on GDS/Amadeus or Galileo and online portals. *Candidate must have ability to handle International and Domestic Ticketing and Tourism queries. *Female candidates only Interested candidates may contact us at hrmanagerjalandharoffice@gmail.com Thanks and Regards, M- 98557-89555

What Were Looking For: 3-5+ years of experience in the air travel industry, preferably handling reservations and sales for US/Canada-based clients or consolidators. Proficiency in GDS systems (Amadeus/Sabre preferred). Strong communication and negotiation skills with the ability to manage client relationships & boost sales. Excellent problem-solving, communication, and analytical abilities for handling escalations. Ability to manage travel issues, cancellations, refunds, and customer concerns professionally. Fluency in English (verbal & written); local language proficiency will be an advantage. Comfortable working in a 24x7 shift environment, especially night shifts. What Youll Do: Provide clients with personalized travel assistance. Provide/Handle airfare quotes, ticket issuances, reissuances, and cancellations/refunds via calls & emails. Resolve customer escalations with a proactive, solution-driven approach.

What Were Looking For: Freshers with IATA certification. Diploma or Degree in Travel, Tourism, or a relevant field. Experience with GDS (Sabre/Amadeus/World span) preferred Good command over English to communicate with North American clients What Youll Learn & Do: Master Global Distribution Systems (GDS) like Sabre, Amadeus & Galileo Get trained in Fare Quotes, Sales Conversions, Reissuance, Refunds & Post-Sales Support Develop a strong understanding of Geography & International Travel Trends Handle real-time client queries via email & calls, learning the art of customer communication Solve problems, negotiate deals & enhance your logical thinking skills Work with a global client base, mainly in North America Shift Details: Night shifts Job Type: Trainee Program with Pre-Placement Offer (PPO) Work Week: 5 days

WE ARE HIRING FOR TOP NOTCH MNC 5 DAYS WORKING BOTH SIDE CAB ROTATIONAL SHIFT SALARY UP TO 31K INHAND UG/GRAD BOTH CAN APPLY WITH THE EXCELLENT COMMUNICATION MIN 6MONTH EXPERIENCE REQUIRED CONTACT 9971235034 KAPIL HR

Customer Support – Travel (Voice-Chat-Email) Travel Voice Process To assist customers with travel inquiries. Salary: 34K | Shifts: 24/7 US | Cab: One-way (F) / Both-way (M) Excellent communication CALL NOW 9049073144 / 8237076800

International Voice Process ( Expedia Voice ) Five Days Working || Two Off's Rotational Shift's Both Side Cab Salary - Up to 6 Lpa + Incentives Location - Navi Mumbai For More Details Contact HR Simranjit @999936729 Required Candidate profile Any Grad / UG With Min 1 Year International Travel Experience is Mandatory Candidate Must Have Work Experince in GDS ( Amadeus , Sabre & Galileo )

Role :- Customer Service ( Process Expedia ) Any grad/ug with min 1 year international travel experience required Salary upto 6 Lpa Both sid cabs Location :- Navi Mumbai If More info call or whats App HR Sanjana @ 9999129207 Required Candidate profile NOTE :- Must have knowledge of Amadeus/GDS/Galileo/IATA Perks and benefits Accommodation for 15 days !! + Flight ticket

Any Graduate with min 1 Year International Travel Exp Can Apply 5 Days working || Two Off's Both Side Cab Salary - Up to 6 Lpa CTC Company Location : Navi Mumbai For More Info Call & WhatsApp HR Simranjit @ 9999436729 Required Candidate profile Need Immediate Joiner Candidate must have knowledge in GDS , Amadeus & Sabre For relocation from Other City Company Provide 15 Days Accommodation & Joining Bonus + Travel Virtual Interview

Any Graduate with min 1 Year International Travel Exp Can Apply 5 Days working || Two Off's Both Side Cab Salary - Up to 6 Lpa CTC Company Location : Navi Mumbai / Chennai For More Info Call & WhatsApp HR YASH @ 9811788353 Required Candidate profile Need Immediate Joiner Candidate must have knowledge in GDS , Amadeus & Sabre For relocation from Other City Company Provide 15 Days Accommodation & Joining Bonus + Travel Virtual Interview

Role & responsibilities # Responsible for booking Travel packages of the international Customers over the GDS. # Inbound Customer Service process. # Building good relations with customers, Preferred candidate profile # Graduate/Undergraduates with 2 years of working experience on any GDS software can apply. Perks and benefits # Salary upto 42.8k Inhand. # Good Incentives. # 5 days working. # Cab Facility. # Top most brand name. # Relocation benefits will be given to out station candidates. If Interested then call or whats app your resume at @ Gautam- 8800499244

Role & responsibilities Communicate with clients via phone, email, and chat to understand their travel needs and preferences. Provide expert advice on destinations, travel packages, and itineraries, with a focus on securing the most suitable flight and holiday options. Manage flight bookings, including fare research, seat selection, cancellations, and rescheduling and group bookings. To manage and confirm travel arrangements, utilize advanced travel booking systems such as Global Distribution Systems (GDS), Galileo, Amadeus, or Sabre. Book and confirm other travel services, including accommodations, transportation, and activities by working with our local and global partners. Update all the bookings in our signs platform. Stay updated on travel regulations, visa requirements, airline policies, and destination-specific trends. Communicate with clients via phone, email, and chat to understand their travel needs and preferences. Provide expert advice on destinations, travel packages, and itineraries, with a focus on securing the most suitable flight and holiday options. Manage flight bookings, including fare research, seat selection, cancellations, and rescheduling and group bookings. To manage and confirm travel arrangements, utilize advanced travel booking systems such as Global Distribution Systems (GDS), Galileo, Amadeus, or Sabre. Book and confirm other travel services, including accommodations, transportation, and activities by working with our local and global partners. Update all the bookings in our signs platform. Stay updated on travel regulations, visa requirements, airline policies, and destination-specific trends. Working with our CEO & Head of digital marketing, assist with creating engaging content for marketing campaigns and social media platforms to promote travel services. Collaborate with the marketing team to brainstorm and execute creative promotional strategies. Engage with clients and audiences on social media, answering questions, addressing feedback, and sharing travel insights. Perform general administrative tasks, including managing schedules, maintaining databases, handling documentation, and processing payments. Handle customer inquiries, resolve travel-related issues, and provide prompt support. Collaborate with airline partners and travel suppliers to secure the best deals and ensure client satisfaction. Maintain accurate records of client information, travel arrangements, and payment transactions. Preferred candidate profile Bachelors degree in Travel and Tourism, Marketing, Communications, Business Administration, or a related field (preferred). Minimum of 2 years of experience in a similar travel consultancy, call center, or administrative role, with a strong focus on flight bookings and marketing. Sound knowledge and hands-on experience with travel booking systems such as Global Distribution Systems (GDS), Galileo, Amadeus, or Sabre. Experience with social media platforms and tools for Bachelors degree in Travel and Tourism, Marketing, Communications, Business Administration, or a related field (preferred). Minimum of 2 years of experience in a similar travel consultancy, call center, or administrative role, with a strong focus on flight bookings and marketing. Sound knowledge and hands-on experience with travel booking systems such as Global Distribution Systems (GDS), Galileo, Amadeus, or Sabre. Experience with social media platforms and tools for creating and scheduling content. Strong understanding of international travel regulations, airline fare rules, and visa processes. Excellent communication, customer service, and organisational skills. Ability to multitask, work under tight deadlines, and adapt to new challenges.