376 Sabre Jobs - Page 11

: Hiring for International Inbound voice process : Must have experience in International Call Center : For Gurgaon , Only Night Shift and Both side Cab available. : Salary upto Rs.45,000, No Target ! : Galileo and Amadeus cert. or exp. NOT mandatory. Perks and benefits Lucrative Incentive

Etraveli Group is the globally leading company for tech solutions and fulfilment capabilities for online sales of flights. The company solves complexity, by connecting millions of flights and travellers across the globe, from search and selection to trip and beyond. Etraveli Group holds consumer online travel agency brands like Mytrip, GoToGate Flight Network and serves Booking.com with flights. The Group has also established strategic partnerships with companies like Skyscanner, Google Flights, TUI, etc. Etraveli Group has more than 2500+ employees around the world and the major offices are in Sweden (HQ), Canada, Greece, India and Poland. Job Purpose: As a Team Lead for the CS Firstline Quality Assurance team in Mumbai, you will manage and guide a dynamic team, focusing on improving the quality of customer service, and ensure the maintenance of a strong and positive environment within the team. This role involves overseeing team performance, ensuring the smooth execution of tasks and daily operations, working closely with the team and in coordination with CS Firstline Quality Assurance Managers. Job Role: Team Leadership People Management: Lead and motivate the team to achieve their KPIs and deliverables. Resolve queries and ensure efficient performance of reviews, coachings and projects. Conduct regular one-on-one meetings, performance reviews, and provide constructive feedback to team members to enhance development. Guide employees to achieve prospective growth and development within the team. Manage team workload, ensuring an optimal balance of tasks and clear priorities. Encourage a collaborative and positive team environment that promotes engagement and high performance. Ensure compliance of all team members to company s policies. Take initiative and be proactive, addressing queries raised by stakeholders. Quality Assurance Tasks: Respond to the raised disputes and re-disputes, share feedback with the stakeholders and the team members, take necessary further actions. Perform the audit the auditor (ATA) random or focused reviews on a regular basis and coach the team members. Find samples for calibration with Firstline and Schedule Change teams and lead the sessions within the team and also the sessions with the Operations and Training teams. Hire, interview, coach, train and onboard new team members. Resolve if possible or escalate Quality tool issues with the technical support team of the tool. Be a role model for the team by completing a sample size of interactions per month following the teams task. Assist the CS Quality Assurance Managers with any ad hoc tasks and be a step-in In case of absence. Reporting Data Management: Support the CS Quality Assurance Managers with reporting, KPIs, and deliverables, ensuring accuracy and timely delivery. Maintain and improve reporting/data related to customer service quality and team performance. Continuous Improvement: Identify and share opportunity areas across departments supporting a culture of learning and process improvement. Propose and implement new strategies to foster customer service quality based on trend analysis and team feedback. 4-5 years in the Online Travel Agency/Airline industry with expertise in GDS systems (Amadeus, Sabre, Galileo), NDC, LCC, and BSP. 3+ years in team leadership, coaching, and performance management. Strong analytical ski

Etraveli Group is the globally leading company for tech solutions and fulfilment capabilities for online sales of flights. The company solves complexity, by connecting millions of flights and travellers across the globe, from search and selection to trip and beyond. Etraveli Group holds consumer online travel agency brands like Mytrip, GoToGate Flight Network and serves Booking.com with flights. The Group has also established strategic partnerships with companies like Skyscanner, Google Flights, TUI, etc. Etraveli Group has more than 2500+ employees around the world and the major offices are in Sweden (HQ), Canada, Greece, India and Poland. Job Purpose: As a Team Lead for the CS Firstline Quality Assurance team in Mumbai, you will manage and guide a dynamic team, focusing on improving the quality of customer service, and ensure the maintenance of a strong and positive environment within the team. This role involves overseeing team performance, ensuring the smooth execution of tasks and daily operations, working closely with the team and in coordination with CS Firstline Quality Assurance Managers. Job Role: Team Leadership People Management: Lead and motivate the team to achieve their KPIs and deliverables. Resolve queries and ensure efficient performance of reviews, coachings and projects. Conduct regular one-on-one meetings, performance reviews, and provide constructive feedback to team members to enhance development. Guide employees to achieve prospective growth and development within the team. Manage team workload, ensuring an optimal balance of tasks and clear priorities. Encourage a collaborative and positive team environment that promotes engagement and high performance. Ensure compliance of all team members to company s policies. Take initiative and be proactive, addressing queries raised by stakeholders. Quality Assurance Tasks: Respond to the raised disputes and re-disputes, share feedback with the stakeholders and the team members, take necessary further actions. Perform the audit the auditor (ATA) random or focused reviews on a regular basis and coach the team members. Find samples for calibration with Firstline and Schedule Change teams and lead the sessions within the team and also the sessions with the Operations and Training teams. Hire, interview, coach, train and onboard new team members. Resolve if possible or escalate Quality tool issues with the technical support team of the tool. Be a role model for the team by completing a sample size of interactions per month following the teams task. Assist the CS Quality Assurance Managers with any ad hoc tasks and be a step-in In case of absence. Reporting Data Management: Support the CS Quality Assurance Managers with reporting, KPIs, and deliverables, ensuring accuracy and timely delivery. Maintain and improve reporting/data related to customer service quality and team performance. Continuous Improvement: Identify and share opportunity areas across departments supporting a culture of learning and process improvement. Propose and implement new strategies to foster customer service quality based on trend analysis and team feedback. 4-5 years in the Online Travel Agency/Airline industry with expertise in GDS systems (Amadeus, Sabre, Galileo), NDC, LCC, and BSP. 3+ years in team leadership, coaching, and performance management. Strong analytical ski

Hiring for CS Executives for US Travel Process- Book*ng.Com Key roles:- >Understand Root cause and help fix the same. >Handling customers related to their travel issues via chat & calls. Eligibility- Grad/UG Freshers Sal - 28K+inctvs+Both side cabs Required Candidate profile Note:- 1. It's a contractual Job role for 4 Months 2. Need Candidates with excellent comm. skills 2. Comfortable with Work from Office For More Info HR Alka - 8368867827 (Call/Whatsapp)

Hiring for International travel Voice Egencia process Gurgaon Any grad/UG with min 1 year of international travel exp. with Amadeus and GDS is mandatory Salary - 55k CTC 5 days working Rotational shift & off Call or WhatsApp 8375848971@Ruchi

Teleperformance is hiring for Travel Process for Immediate Joiner Requirement- HSC/Grad Minimum 1 Year Exp.in extensive GDS knwoledge & experience in Amadeus/ Sabre (reissuance, refunds, cancellation, partial exchange, schedule change, etc.) on paper Excellent Communication Skills Customer service experience can also apply Nature of Job Voice process Job Details Work from office 24*7 Rotational shift & 2 Rotational week offs 5 Days working Salary- Upto 42k Inhand (depending on last drwan) Location- Thane Note- Excellent communication is needed. Interested candidates can share resume or call on Deepa - 7506251159

Jobs in Delhi Need only QA experienced in PPC calls Hiring for English Need immediate joiners Both Side Cab 5 days Nights shifts/ Rotational offs Salary upto 40K Contact/ drop cv on 8826770027- Shivam Anand

Role & responsibilities Handle inquiries regarding ticketing for travel, events, or transportation services. Process ticket bookings and reservations accurately, ensuring correct details are entered into the system. Coordinate with travel agents, event organizers, or other relevant bodies for ticket availability, pricing, and booking confirmations. Provide customers with up-to-date information on ticket availability, cancellations, or changes in schedules. Assist customers with ticket modifications and cancellations. Maintain a high level of customer satisfaction by addressing any issues promptly and professionally. Ensure all documentation and records are updated and maintained in a timely manner. Work with internal team to handle any special requests or client-specific needs. Preferred candidate profile Diploma or equivalent; a degree in travel & tourism or related fields is a plus. Proven experience as a ticketing executive, travel agent, or in a customer service role. Familiarity with booking systems, travel management tools, and customer service software. Excellent communication and interpersonal skills. Ability to handle multiple tasks simultaneously in a fast-paced environment. Strong attention to detail and organizational skills. Knowledge of airline, train, bus, or event ticketing processes is highly preferred. Proficiency in Microsoft Office (Word, Excel, Outlook) and basic computer skills. Preferred Skills: Experience with global distribution systems (GDS) like Amadeus, Sabre, or Galileo. Fluency in multiple languages (helpful for international bookings). Personal Attributes: Strong problem-solving ability. Ability to work independently as well as part of a team. Positive attitude with a focus on customer satisfaction.

Role & responsibilities We are looking for International Voice process - GDS tool experience. Experience : Min 6months to 3yrs Work location : Chennai Required Skills : 1. Min 6months to 3 yrs of experience any GDS tool like Galileo, Sabre, Amadeus etc. 2. Any graduation. 3. Willing to work in night shifts. Perks and benefits Salary : upto 5.5lpa Interested candidates can apply to kinnera259@gmail.com Regards, HR Manager

Required Qualifications Excellent fluency in English - Proficiency & Comprehension (spoken and written) as verified by a client-approved formal test Accent neutral verbal communications (B1H) Minimum 6months of Sabre or Amadeus working experience a MUST, must be adept at the latest versions of both GDSs. Farelogix experience a plus. Minimum 18 months of experience in ADM Research for an airline preferred or equivalent experience in Ticketing and/or Fare Auditing. Critical thinking with the ability to research ADMs thoroughly, collect and analyze all data points to determine best resolution by capitalizing on in-depth knowledge of airline fare policies, schedule change, exchanges, etc. Independently driven to learn new applications, technologies, skills and a self-starter Highly organized and detail oriented with a very strong focus on process, trends, and root cause analysis Shift : US Shift Shift timings : 6.30pm to 3.30am Notice Period : Immediate joiners Preferred candidate profile Experience Minimum 6months of experience in researching GDS tools (Amadeus, Galileo/ Sabre) for an airline carrier or travel agency or 6months to 4yrs end to end experience in Ticketing (issuance, exchanges, MCOs, residuals, schedule changes and name change processing) and/or Fare Auditing for an airline carrier. Quality performance: low error rate; low airline debit memos/financial losses. Interested candidates can contact HR 9884001531

Required Qualifications : Excellent fluency in English - Proficiency & Comprehension (spoken and written) as verified by a client-approved formal test Accent neutral verbal communications (B1H) Minimum 6months of Sabre or Amadeus working experience a MUST, must be adept at the latest versions of both GDSs. Farelogix experience a plus. Minimum 18 months of experience in ADM Research for an airline preferred or equivalent experience in Ticketing and/or Fare Auditing. Critical thinking with the ability to research ADMs thoroughly, collect and analyze all data points to determine best resolution by capitalizing on in-depth knowledge of airline fare policies, schedule change, exchanges, etc. Independently driven to learn new applications, technologies, skills and a self-starter Highly organized and detail oriented with a very strong focus on process, trends, and root cause analysis Shift : US ShiftShift timings : 6.30pm to 3.30am Notice Period : Immediate joiners Preferred candidate profile Experience Minimum 6months of experience in researching GDS tools (Amadeus, Galileo/ Sabre) for an airline carrier or travel agency or 6months to 4yrs end to end experience in Ticketing (issuance, exchanges, MCOs, residuals, schedule changes and name change processing) and/or Fare Auditing for an airline carrier. Quality performance: low error rate; low airline debit memos/financial losses. Interested candidates can contact HR 9884001531 or kinnera259@gmail.com Regards, HR Manager

Role & responsibilities We are looking for International Voice process - GDS tool experience. Experience : Min 6months to 3yrs Work location : Chennai Required Skills : 1. Min 6months to 3 yrs of experience any GDS tool like Galileo, Sabre, Amadeus etc. 2. Any graduation. 3. Willing to work in night shifts. Perks and benefits Salary : upto 5.5lpa Interested candidates can apply to kinnera259@gmail.com Regards, HR Manager

Roles and Responsibilities Manage travel operations, ensuring seamless execution of itineraries for clients. Coordinate with airlines, hotels, and other stakeholders to resolve issues promptly. Oversee team performance, focusing on shrinkage reduction and attrition management. Monitor CSAT scores and implement strategies to improve customer satisfaction. Ensure compliance with BPO standards and maintain high levels of productivity. Contact - 9594690866

Role & responsibilities : TPF developer needed, work from home, long term projects Preferred candidate profile TPF developer needed, work from home, long term projects Perks and benefits TPFDF TPF developer needed, work from home, long term projects

Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions. Team Description Sabre is seeking a talented senior software engineer full Senior Data Science Engineer for SabreMosaic Team. At Sabre, we re passionate about building data science and data engineering solves problems. In this role you will plan, design, develop and test data science/data engineer software systems or applications for software enhancements and new products based on cloud-based solutions. Role and Responsibilities: Develops, codes, tests and debugs new complex data driven software solutions or enhancements to existing product Designs, plans, develops and improves applications using advanced cloud native technology Works on issues where analysis of situations or data requires an in-depth knowledge of organizational objectives. Implements strategic policies when selecting methods, techniques Encourage high coding standards, using best practices and high quality Regularly interacts with subordinate supervisors, architects, product managers, HR, on matters concerning projects, or team performance. Requires the ability to change the thinking of, or gain acceptance from others in sensitive situations, without damage to the relationship Provides technical mentorship and cultural/competency-based guidance to teams Provides larger business/product context. Mentors on specific tech stacks/technologies Qualifications and Education Requirements: Minimum 4-6 years of related experience as a full stack developer Expert in the field of Data Engineering/DW projects with Google Cloud based Data Engineering solutions Designing and developing enterprise data solutions on GCP cloud platform with native or third-party data technologies. Good working experience with relational databases and NoSQL databases including but not limited to Oracle, Spanner, BigQuery etc. Expert level SQL skills for data manipulation (DML), data validation and data manipulation Experience in design and development of data modeling, data design, data warehouses, data lakes and analytics platforms on GCP Expertise in designing ETL data pipelines and data processing architectures for Datawarehouse Experience in technical design and building both Streaming and batch processing systems Good experience in Datawarehouse in designing Star & Snowflake Schemas and knowledge of Dimensional Data Modelling Work with data scientists, data team and engineering teams to use Google Cloud platform to analyze data, build data models on Big query, big table etc Working experience in Integrating different datasets from multiple data sources for data modelling for analytical and AI/ML models Take ownership of production deployment of code Understanding and experience in Pub/Sub, Kafka, Kubernetes, GCP, AWS, Hive, Docker Expertise in Java spring boot / Python or other programming languages used for Data Engineering and integration projects Strong problem-solving and analytical skills AI/ML exposure, MLOPS and Vertex AI is a great advantage Familiarity with DevOps practices like CICD pipeline Airline domain experience is a plus Excellent spoken and written communication skills GCP Cloud Data Engineer Professional is plus . .

Dear Candidates Greetings from People Staffing Solution. We are hiring for Travel Chat/Voice Process. Work Location - Gurgaon Below are the details: Must have excellent communicatin skills. Exp - Minimum 6 months of experince into Customer Service Must be okay with rotational shifts & rotational Week-offs; 5 days working only. Salary - 4.32 LPA + upto 8.5k variables Cabs - Both side in odd hours. 1 side cab and other side shuttle pick up + shuttle reimbursement For getting your interview schedule or more details, you can connect through call or WhatsApp with you HR Team on below mentioned numbers. HR Nikita - 9717377166; HR Ishika - 9267956220, HR Deeya - 8851628393, HR Neha - 9266544856: HR Harshita - 9871914607

Customer Support – Travel (Voice-Chat-Email) Travel Voice & CHAT Process To assist customers with travel inquiries. Salary: 34K | Shifts: 24/7 US | Cab: One-way (F) / Both-way (M) Excellent communication CALL NOW 9049073144 / 8237076800

Job Overview : We are looking for a dynamic and results-driven Corporate Travel Sales Consultant to represent our company and build relationships with corporate clients. The ideal candidate will introduce our travel services to businesses, secure new accounts, and maintain strong partnerships to drive revenue growth. You will play a pivotal role in growing our corporate travel business while ensuring exceptional service delivery. Key Responsibilities: 1. Business Development: Identify and prospect corporate clients that require travel management services. Develop and deliver compelling presentations to introduce our company, services, and unique value propositions. Generate leads through networking, cold calling, and attending industry events. 2. Sales and Relationship Management: Build and maintain strong relationships with corporate decision-makers (e.g., HR, Admin, Procurement teams). Negotiate and secure corporate travel agreements, ensuring alignment with client needs and company goals. Act as a trusted advisor, offering tailored solutions to simplify corporate travel processes. 3. Account Management: Serve as the primary point of contact for corporate clients, ensuring their travel needs are met efficiently. Proactively address client concerns and provide solutions to enhance satisfaction. Monitor client activity, identify growth opportunities, and maximize revenue potential. 4. Market Research and Strategy: Stay updated on market trends, competitor activities, and industry developments. Collaborate with the internal team to refine services and create customized travel solutions. Contribute to the creation of marketing strategies to attract and retain corporate clients. 5. Performance and Reporting: Meet and exceed individual and team sales targets. Maintain detailed records of sales activities, client interactions, and pipeline opportunities in the CRM system. Prepare regular reports on sales performance and market insights. Key Skills and Qualifications: 6. Education and Experience: Bachelors degree in Business Administration, Marketing, Travel, or related fields (preferred). Proven experience in B2B sales, corporate travel sales, or account management. 7. Skills: Strong sales and negotiation skills with a focus on closing deals. Excellent communication and presentation skills, both written and verbal. o Ability to develop long-term relationships and foster client loyalty. 8. Technical Proficiency: Familiarity with travel management systems or GDS platforms is an advantage. Proficiency in CRM tools and Microsoft Office Suite. 9. Personal Attributes: Self-motivated, goal-oriented, and able to work independently. o Professional demeanor with a client-first approach. Strong organizational and time management skills. 10. Benefits: Competitive base salary with performance-based incentives. Opportunities to work with prestigious corporate clients. Career growth and professional development opportunities. Travel benefits and perks.

Role & responsibilities Good English communication and interpersonal skills Respond to queries on phone and emails Accountable for responses to clients related to reservation, ticketing and post ticketing services Endeavour to convert every enquiry into a booking by providing optimal routes & fares Knowledge of GDS (Sabre or Amadeus or Galileo) Experience in issuing and reissuing tickets on GDS Experience in managing premium class itineraries Ticketing both Domestic and International itineraries Knowledge of Microsoft Excel or Google Sheets Preferred candidate profile Senior Travel Consultant - Candidates with 3 to 5 years of relevant experience Travel Consultant - Candidates with 1 to 2 years of relevant experience

Hi Jobseekers, Greetings from ShiningStarsITPL! We are hiring for Airline process for Gurgraon location. Any 12th passed out who has minimum 6 months of experience in Travel Process can easily apply. Location - Gurugram Process - Travel Process Profile - Travel Support Executive Working - 5 days Shift - Rotational Salary - up to 6 LPA *Both side cab facility* Roles and Responsibilities Handle international ticketing queries via phone calls, emails, and chats. Provide exceptional customer service to resolve passenger issues related to flight bookings, cancellations, and changes. Utilize Amadeus, Galileo, Sabre systems for efficient airline ticketing processes. Process travel documents such as visas, insurance policies, and other documentation requirements. Maintain accurate records of all interactions with passengers using CRM software. Desired Candidate Profile 1-6 years of experience in International BPO or Call Centre environment. Proficiency in GDS (Amadeus/Galileo/Sabre) for air ticketing purposes. Strong knowledge of aviation industry practices and regulations. Excellent communication skills with ability to work effectively under pressure. If Interested can easily connect with me on mentioned number below- 881930313 ( Anshika Srivastava) in case I missed any call can connect with 9580746603 (Pooja) or 7355126736 (Ishwari). Thanks & Regards, Anshika Srivastava Sr. Executive ShiningStarsITPL.

Team leader For Sales Department Job Category: Sales Job Type: Full Time Job Location: gurugram Opening position: 2 Experience Needed: 6 8 years Job Overview: We are seeking an experienced and results driven team leader for our International Travel Process call center operations, serving customers in Australia, New Zealand, and the UK. The ideal candidate will lead a team of customer service agents, ensuring outstanding service delivery, operational efficiency, and high customer satisfaction across multiple time zones. Roles Responsibilities: Lead, coach, and manage a team of call center agents handling travel related queries and bookings for customers in Australia, New Zealand, and the UK or any other international experience. Handle escalations and resolve customer issues with professionalism and efficiency, particularly related to international travel. Conduct regular training sessions to keep the team updated on international travel regulations, visa processes, and destination guidelines. Collaborate with the workforce management team to ensure optimal staffing for peak hours and time zone variations across regions. Develop action plans for improving team performance and addressing individual development needs. Report on team performance, KPIs, and process improvements to senior management. Skills Qualifications: Education : Bachelors degree or diploma in a related field (travel/tourism is a plus). Experience: Minimum of 6 8 years in a call center environment, with at least 2 3 years in a leadership or supervisory role managing international travel processes. Experience in Australia, New Zealand, or UK markets is highly preferred. Communication Skills: Excellent verbal and written communication skills in English. Experience handling international clients is essential. Leadership Skills: Proven ability to lead and mentor a team, driving performance and professional development. Customer Service: Strong customer service orientation, with experience in handling escalations and complex international travel issues. Problem Solving: Ability to make quick, effective decisions and resolve issues under pressure, particularly for international travel disruptions. Technical Skills: Familiarity with CRM systems, call center technologies, and Global Distribution Systems (GDS) such as Galileo (Travelport), Amadeus, and Sabre. Flexibility: willingness to work in rotational shifts, covering Australia, New Zealand, and UK time zones, including weekends and holidays. Preferred Skills: Expertise in international travel processes, visa requirements, and customer handling for disruptions (e.g., cancellations, schedule changes). Knowledge of market specific customer service standards for Australia, New Zealand, and the UK

As a Travel Consultant in the First Line support team, you will be the initial point of contact for our customers, ensuring they receive the best possible assistance regarding their travel needs. Your primary responsibilities include: Handling incoming inquiries from customers via phone and email Ensuring a positive customer experience during every interaction Providing information about our services including flights, hotels, and car rentals Resolving customer issues efficiently and effectively Collaborating with internal teams to improve service quality and support processes Requirements: Looking for Freshers with...... Education: Completed 12th grade or equivalent; higher education is a plus. Interest in Travel: A passion for the travel industry is essential; prior experience is not required. Technical Skills: Basic understanding of Global Distribution Systems (GDS) like Amadeus, Sabre, or Galileo is preferred but not mandatory. Training will be provided. Communication: Good verbal and written communication skills in English. Problem-Solving: Willingness to learn strong problem-solving skills and manage multiple tasks in a fast-paced environment. Attention to Detail: A detail-oriented and customer-focused mindset. Teamwork: Ability to work well as part of a team. Flexibility: Open to working rotational shifts, including evenings and weekends.

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career pathStart your journey. As a Travel C onsultant , you ll join our highly skilled team, providing outstanding service to our corporate business clients. We re most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities . M ost of our Traveler Care leadership started in this role , and you can find us in almost every other department at Amex GBT . What You ll Do Advise and arrange travel for corporate business customers (both individuals and groups) Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations Use various Global Distribution Systems (GDSs), including Sabre, Apollo, Galileo and Amadeus. Training may be provided Ensure compliance to customers agreed travel policy, service provider policies, and regulatory requirements Use positive telephone service techniques and act on special customer requests Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels Exposure in catering to Ex India Market is a must, along with exposure in other APAC regions and other regions which includes EMEA and NORAM. We look forward to sharing more detailed job functions and key performance indicators during the interview process. What We re Looking For Passion for excellence in client service, including proactive anticipation of needs Native GDS expertise (Sabre or Galileo is mandatory) Professional communication (written and verbal) Exposure in catering to Ex India Market is a must Attention to detail Act with integrity, and look after personal traveler information Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation) Resolving customer issues quickly and independently / with supplier Teamwork and openness to feedback This role is based out of our office in Bangalore. The shift schedule is between 9 AM - 8 PM. It is a 9-hour shift, Monday to Friday. Location Bangalore, India The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. Wellbeing resources to support mental and emotional health for you and your immediate family. And much more! A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement . What if I don t meet every requirement If you re passionate about our mission and believe you d be a phenomenal addition to our team, don t worry about checking every box;" please apply anyway. You may be exactly the person we re looking for!

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career pathStart your journey. As a Travel C onsultant , you ll join our highly skilled remote team, providing outstanding service to our corporate business clients. We re most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities . M ost of our Traveler Care leadership started in this role , and you can find us in almost every other department at Amex GBT . What You ll Do Advise and arrange travel for corporate business customers (both individuals and groups) Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations Use various Global Distribution Systems (GDSs), including Sabre, Apollo, Galileo and Amadeus. Training may be provided. Must have Galileo experience. Ensure compliance to customers agreed travel policy, service provider policies, and regulatory requirements Use positive telephone service techniques and act on special customer requests Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels We look forward to sharing more detailed job functions and key performance indicators during the interview process. What We re Looking For Passion for excellence in client service, including proactive anticipation of needs Native Galileo and Sabre GDS expertise. Minimum 1 year experience of US and Asia bookings. Minimum 1 year experience in Corporate Travel bookings. Chat-hub experience is preferred. Professional communication (written and verbal) Attention to detail Act with integrity, and look after personal traveler information Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation) Resolving customer issues quickly and independently / with supplier Teamwork and openness to feedback Our Traveler Care team is a 24/7 operation. We have specific colleagues dedicated to the night shift, however, please be flexible and prepared to work afternoon shifts (12-8pm) and weekends. Location Bangalore, India The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. Wellbeing resources to support mental and emotional health for you and your immediate family. And much more! A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement . What if I don t meet every requirement If you re passionate about our mission and believe you d be a phenomenal addition to our team, don t worry about checking every box;" please apply anyway. You may be exactly the person we re looking for!

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career pathStart your journey. As a Travel C onsultant , you ll join our highly skilled team, providing outstanding service to our corporate business clients. We re most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities . This role reports to a Team Coach and supports our T4M (Travel for Meetings). This role collaborates closely with planners to lead group or bulk bookings for Amex GBT clients across four key regions: Australia, Hong Kong, Singapore, and India. Our role is to ensure smooth and efficient travel management, balancing cost-effectiveness with high service standards What You ll Do Advise and arrange travel for corporate business customers (both individuals and groups) Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations Use various Global Distribution Systems (GDSs), including Sabre, Apollo, Galileo and Amadeus. Training may be provided Ensure compliance to customers agreed travel policy, service provider policies, and regulatory requirements Use positive telephone service techniques and act on special customer requests Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels We look forward to sharing more detailed job functions and key performance indicators during the interview process. What We re Looking For Passion for excellence in client service, including proactive anticipation of needs Native GDS expertise (Sabre, Apollo, Amadeus and/or Galileo) Professional communication (written and verbal) Attention to detail Act with integrity, and look after personal traveler information Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation) Resolving customer issues quickly and independently / with supplier Ability to manage bookings across different APAC regions(Australia, Singapore, Hong Kon India based on business needs and to changing priorities Prior experience in managing Group bocks and bulk bookings effectively. Our Traveler Care team is a 24/7 operation. Consultant should be willingness to work in rotational shifts which can start as early as 3 AM and adjust to business requirements Location Bangalore, India The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. Wellbeing resources to support mental and emotional health for you and your immediate family. And much more! A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement . What if I don t meet every requirement If you re passionate about our mission and believe you d be a phenomenal addition to our team, don t worry about checking every box;" please apply anyway. You may be exactly the person we re looking for!