458 Sabre Jobs - Page 11

Roles and Responsibilities Handle customer inquiries via phone calls, emails, or chats to resolve their travel-related issues. Provide accurate and timely information on flight schedules, fares, and availability to customers. Book air tickets using Amadeus, Galileo, Sabre systems for various routes and destinations. Ensure seamless communication with clients by providing excellent customer service skills.

Responsibilities: * Manage travel bookings using Galileo, GDS, Sabre, Amadeus systems * Provide exceptional customer service throughout the process * Coordinate flight schedules and itineraries with clients' needs

Roles and Responsibilities Handle customer queries via phone calls, emails, and chats to resolve their travel-related issues. Provide expert advice on flight bookings, and tour packages to meet customers' needs. Utilize Amadeus, Sabre systems for international ticketing and domestic ticketing (IATA certified). Process airline tickets according to fare rules and regulations. Ensure excellent communication skills in English language proficiency.

Required Qualifications Excellent fluency in English - Proficiency & Comprehension (spoken and written) as verified by a client-approved formal test Accent neutral verbal communications (B1H) Minimum 6months of Sabre or Amadeus working experience a MUST, must be adept at the latest versions of both GDSs. Farelogix experience a plus. Minimum 18 months of experience in ADM Research for an airline preferred or equivalent experience in Ticketing and/or Fare Auditing. Critical thinking with the ability to research ADMs thoroughly, collect and analyze all data points to determine best resolution by capitalizing on in-depth knowledge of airline fare policies, schedule change, exchanges, etc. Independently driven to learn new applications, technologies, skills and a self-starter Highly organized and detail oriented with a very strong focus on process, trends, and root cause analysis Shift : US Shift Shift timings : 6.30pm to 3.30am Notice Period : Immediate joiners Preferred candidate profile Experience Minimum 6months of experience in researching GDS tools (Amadeus, Galileo/ Sabre) for an airline carrier or travel agency or 6months to 4yrs end to end experience in Ticketing (issuance, exchanges, MCOs, residuals, schedule changes and name change processing) and/or Fare Auditing for an airline carrier. Quality performance: low error rate; low airline debit memos/financial losses. Interested candidates can contact HR 9884001531 Regards, HR Manager

Job Title : Service Advisor Reports to : Team Manager Day-to-day basis responsibilities: Maintain the highest standards of customer service, for both inbound and outbound calls across all markets / functions in order to ensure customer confidence, satisfaction and loyalty. Provide first call resolution for Executive club members, Premium Customers, Preferred Partners by carrying out the role of a technical expert within the team to resolve any queries or issues Responsible to undertake all back office related activities, which includes handling queues, reissues, handling advanced fares and ticketing etc. To provide support during business contingency which may arise including mass disruptions. Responsible for checking and authorizing Automated Ticket Sales reports including reconciliation and related documentation. Ensure audit compliance. To deliver departmental and/or team targets to attain customer service and revenue. To play a leading role in an ongoing programme of process and quality improvement through the implementation of new technology and new working method. To maintain data protection and confidentiality for both staff and customers. Responsible for self-development to ensure own technical and product knowledge is kept up-to-date. Undertake any contact centre related jobs entrusted from time to time. Eligibility: Travel industry/call centre experience preferred Excellent communication skills both oral and written. Strong conflict/objection handling skills Customer Service background preferred Flexible with shift working environment

3 - 8 years of experience in international air ticketing Graduate preferably in travel studies and/or Diploma/equivalent in travel and tourism IATA/UFTAA or any other authorized airline course Block the PNR, track and issue or release as per timeline. Issue flight tickets through Amadeus/Sabre system Process upgradation and special service requests Process re-issuance/cancellation/refund of air tickets Maintain daily MIS

Hiring for Air India Freshers - 22.5 K In Hand + 3000 TA Exp. - 32 K In Hand 5 Days Working Free GDS/Amadeous Course Any Experience can be hired Both Side Cabs Night allowance Virtual Interviews HR AKRITI 8800061856 Required Candidate profile Required Candidate profile - Graduation Mandatory - Fluent English - Open to relocate - GDS Knowledge Preferred

WE ARE HIRING !!!! TRAVEL SALES CONSULTANT Min 2 Yr of experience in Travel sales PPC and Have good knowledge of Amadeus Call/Whats app 8368904214 Salary upto 65k + Unlimited Incentives Location-Noida/Delhi/Gurgaon Required Candidate profile References Appreciated!!

Hiring Travel Profile for Gurgaon Location Air Ticketing, Reservation, PNR creation, issuance, scheduling Any travel GDS-experienced can apply Upto 40k CTC Plus Incentives Cab Available Excellent communication skills Good GDS Knowledge Required Candidate profile 2 years GDS experience can apply 5 days Working Call or WhatsApp Aakanksha- 7042523201 Rajiya - 9354352748

Hiring For Travel Voice Process !! Voice Process !! upto 39k ctc GGN Any Graduate Fresher or UG with 1 year of International BPO exp can apply. Excellent communication Required Salary- up to 39 k ctc + 1 side cab , 1 side allowance 2500 9911567769 Required Candidate profile Travel Voice ! International Process ! Voice Process ! upto 39k ctc Fresher Salary :- upto 28 k ctc 9650934814 , 9560028009 , 8860576337, 7303396337

Hiring for Air India Freshers - 22.5 K In Hand + 3000 TA Exp. - 32 K In Hand 5 Days Working Free GDS/Amadeous Course Any Experience can be hired Both Side Cabs Night allowance Virtual Interviews HR bambi[9870305937] Required Candidate profile Required Candidate profile - Graduation Mandatory - Fluent English - Open to relocate - GDS Knowledge Preferred

Role & responsibilities Create and manage flight bookings efficiently Price itineraries using both published and net fares Review and analyze booking history Display and interpret fare details for published and net fares Generate fare quotes (FQ), including historical tariff displays Interpret and apply fare rules and restrictions Use Fare Shopper (WPNI) to compare fare options Manually override or force specific fares when necessary Handle ghost and passive bookings Process meal requests and special service requests (SSR) Verify and apply minimum connecting times Manage name corrections and updates Add remarks, OSI messages, and passport details to PNRs Assign seats and add ancillary services Identify and compare fare families (branded fares), including whats included in each Manage and process queues Adjust passenger count in existing bookings Handle complex itineraries like open-jaw and round-the-world trips Manage schedule changes, unconfirmed segments, and other disruptions Rebook segments in different classes or dates as needed Coordinate travel for unaccompanied minors Provide special assistance services (wheelchairs, special meals, etc.) Preferred candidate profile Minimum 24 years of experience in travel reservation and ticketing, preferably using GDS platforms (Amadeus, Galileo, Sabre, etc.) Strong knowledge of airfare structures, fare rules, and pricing (published and net fares) Hands-on experience in PNR creation, fare quoting, seat assignment, SSR/OSI handling, and passport data entry Familiarity with fare families, branded fares, and ancillary services Proficient in managing special service requests (e.g., meals, wheelchairs, unaccompanied minors) Ability to handle complex itineraries (Open Jaw, RTW, schedule changes, multi-class bookings) Strong problem-solving and decision-making skills, especially in rebooking and fare overrides Comfortable working with ghost/passive segments and managing queues Attention to detail and ability to work independently under minimal supervision Excellent communication and customer service skills

Role: Executive/Sr. Executive - International Sales Location: Gurgaon Shifts: Rotational At Fareportal, we create the technology that is driving innovation in the travel industry - one of the worlds fastest-growing sectors. Our employees are the core of our organization and together were revolutionizing the way people book travel.Our portfolio of brands including CheapOair and OneTravel receive over 100 million visitors annually and drive over $5 billion in annual revenue.In addition to competitive pay and benefits, generous time off, and frequent company-wide social events, Fareportal provides employees with an environment that nurtures diversity, creativity, and success. Our open and Agile workspace gives our employees the time and space for collaboration, brainstorming, and research and development. At Fareportal, youll be challenged, rewarded, and motivated to work effectively day in and day out. HIGHLIGHTS: Fareportal is the number 1 privately held online travel company in flight volume. Fareportal partners with over 500 airlines, 1 million lodgings, and hundreds of car rental companies worldwide. 2019 annual sales exceeded $5 billion. Fareportal sees over 150 million unique visitors annually to our desktop and mobile sites. Fareportal, with its global workforce of over 2,600 employees, is strategically positioned with 9 offices in 6 countries and headquartered in New York City. Role Overview As a Sales Representative you will play a pivotal role in Fareportal's business. This role offers someone the chance to really develop their sales career through training and development while supporting and learning from the sales team. The role is Full-time working the night shifts 5 days per week, work from Office. Responsibilities Sales representative should be able to understand companys products and services and their advantages and disadvantages. And should be able to quickly address customer concerns and questions and overcome potential roadblocks in the sales cycle. Must meet KPIs to ensure optimal productivity and efficiency. Would be responsible to meet revenue goals and other key KPIs. Frequently deal with difficult prospects and passengers, but they must remain driven and positive even in the face of adversity to transform leads into sales. Sales representatives are personable communicators who clearly and persuasively describe products and services to passengers to encourage sales transactions. Demonstrates a clear understanding of policies and procedures of operation; complies with and applies policies and effectively applies new work methods, skills to complete work. Requirement Graduate with Min. 6 Months of International Sales experience (Voice Process), Travel Sales is preferable. Previous working experience as an Outbound Sales/ Inbound Sales/Inbound Up Sell for International market. Excellent communication, interpersonal and presentation skills. Open to work 24/7 as per business requirement. Advanced GDS Experience (Sabre/Amadeus) is desirable.

Role: Executive/ Sr. Executive (Schedule Change) Location: Gurgaon, India Job Description Company Overview Fareportal is a travel technology company powering a next-generation travel concierge service. Utilizing its innovative technology and company owned and operated global contact centers, Fareportal has built strong industry partnerships providing customers access to over 600 airlines, a million lodgings, and hundreds of car rental companies around the globe. With a portfolio of consumer travel brands including CheapOair and OneTravel, Fareportal enables consumers to book-online, on mobile apps for iOS and Android, by phone, or live chat. Fareportal provides its airline partners with access to a broad customer base that books high-yielding international travel and add-on ancillaries. Fareportal is one of the leading sellers of airline tickets in the United States. We are a progressive company that leverages technology and expertise to deliver optimal solutions for our suppliers, customers, and partners. FAREPORTAL HIGHLIGHTS: Fareportal is the number 1 privately held online travel company in flight volume. Fareportal partners with over 600 airlines, 1 million lodgings, and hundreds of car rental companies worldwide. 2019 annual sales exceeded $5 billion. Fareportal sees over 150 million unique visitors annually to our desktop and mobile sites. Fareportal, with its global workforce of over 2,600 employees, is strategically positioned with 9 offices in 6 countries and headquartered in New York City. Responsibilities: Will be responsible for handling inbound and outbound calls Will be doing rigorous follow-ups with the customers. Customer interaction and customer service. Email correspondence. Willing to work 24/7. Requirements : Graduate with Excellent oral and written communication skills and must be able to communicate their thoughts clearly in English. Minimum 1 year experience with GDS Sabre or Amadeus. Highly motivated and a self-starter. Must be able to work efficiently and independently. Attention to detail and the ability to implement new ideas. An out of the box thinker. Must be able to multitask without compromising on quality. Must be a team player and share all findings with managers. Good knowledge of MS Office.

About the Role: We are seeking experienced and enthusiastic professionals for our Travel Voice Process team in Gurugram. The ideal candidate should have a background in travel operations with hands-on experience in invoicing , processing refunds , and handling customer queries over voice channels . Key Responsibilities: Handle customer interactions over calls related to travel bookings, cancellations, and itinerary changes. Process refunds and travel-related invoices accurately and in a timely manner. Resolve client queries, complaints, and escalations with a customer-first approach. Collaborate with internal teams and vendors to ensure smooth service delivery. Maintain service levels and quality standards. Requirements: Experience: 1-3 years in a Travel Voice Process role. Skills: Strong communication skills, understanding of GDS (e.g., Amadeus, Galileo) is a plus. Education: Any graduate or someone with a Travel & Tourism Certification . Proficiency in handling invoicing and refund processes . Should be comfortable with rotational shifts. Immediate joiners will be given preference. To Apply: Send your resume to contact [Jemi- 8744000152] to schedule an interview.

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. As a Team Coach, you ll lead a highly skilled team of approximately 25-35 Travel Counselors. If you thrive on variety in work, building relationships with clients and colleagues, and empowering teammates to achieve their goals, we hope you apply. What You ll Do People (75%) Lead and coach a team of Travel Counselors Provide regular, documented coaching and feedback to team members Investigate service and quality errors with a curious mentality, and provide helpful feedback Collaborate with HR to determine performance ratings and action plans in alignment with Amex GBT standards Facilitate account-specific onboarding and training for new hires after the initial centralized Traveler Care training program is complete Collaborate with fellow team coaches - share information, achievements, and issues Listen to calls as required to validate service levels and compliance standards Customer (25%) Be the voice of Traveler Care for new technological implementations Participate in meetings with commercial client management partners when necessary, providing operational information needed for customer-facing conversations Research and resolve client service concerns; develop strategy and craft messaging for the Traveler Care team and commercial peers Analyze, act, and communicate results on CSAT performance Keep the team informed on changes to client travel policies Collaborate with Team Operations to achieve and exceed client expectations based on contractual service level requirements What We re Looking For Previous leadership experience Excellent listening skills and curious mentality Customer service oriented Sabre and/or Apollo experience preferred Salesforce (case e-mail) experience a plus Collaborative and passionate about building relationships Experience making data-driven decisions and achieving financial and service targets Location Gurgaon, India The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family . Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement .

Hi Folks!! Call/What's CV 9060745209 Experienced US travel sales PPC/ Meta Min 1 year travel sales experience must Location- Dehradun and Mohali 5 Days working Salary - 50k + Lucrative incentives

Req-Travel Sales Agents (ppc calls ) Exp- min 2 years Salary - 70k + Unlimited Incentives Location - delhi / gurgaon 5 days working / night shifts immediate joiner Only send me your cv on whatsapp - 8512850830

B2C Travel, Itinerary Planning, International Destinations, Customer Service, Work with cross-functional teams like Ops, product, and supply, Manage Bookings, Travel Packages drop your updated CV at "hr@a1selectors.com"

Req-Travel Sales Agents (ppc calls ) Exp- 2 years Salary - 70k Location - delhi / gurgaon 5 days working / night shifts NO CCE / NO Backed immediate joiner Only send me your cv on whatsapp - 8512850830

Job Position - Arabic Speaking Agent Experience Required - 2- 6 years Job Type - Fulltime Job Location - Hyderabad We are seeking motivated and customer-oriented individuals who are fluent in Arabic to join our customer support team. As an Arabic-speaking Customer Support Agent, you will be responsible for handling inbound calls and assisting customers with various travel-related services, including waivers, schedule changes, ticket management, and general support. Handle inbound customer calls professionally and courteously. Assist customers with waivers, schedule changes, issuing, voiding, reissuing, and refunding tickets. Provide clear, accurate, and empathetic communication in Arabic. Resolve customer inquiries and issues efficiently while ensuring customer satisfaction. Maintain up-to-date knowledge of company policies, procedures, and travel services. Accurately document customer interactions and maintain records of customer communications. Collaborate with internal teams to ensure timely and effective solutions Required Skills & Qualifications: Fluency in Arabic (spoken and written) is mandatory. Proficiency in English is a plus. Previous experience in customer service or a travel industry role is preferred. Strong communication and problem-solving skills. Ability to multitask and work in a fast-paced environment. Comfortable using ticketing and CRM systems Experience in airline, travel, or ticketing services. Knowledge of GDS systems (e.g., Amadeus, Sabre, Galileo) is an advantage

Greetings from WNS! We have an opportunity with WNS for an Assistant Manager's role with Travel experience, Assistant Manager - Operations Full-time Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description • Establish and maintain regular feedback mechanisms, including weekly 1:1 meetings and team discussions, to review performance, identify areas for development, and provide coaching opportunities.• Provide real-time performance management through consistent monitoring, including call reviews, to uphold quality standards.• Serve as the primary escalation point for Travel Advisors, addressing and resolving complex issues and removing obstacles to ensure smooth operations.• Actively participate in and contribute to team meetings, fostering an environment of open communication and collaboration.• Monitor the agents impacts on customer satisfaction.• Proactively track key performance indicators (KPIs) such as call quality, average handle time (AHT), and first call resolution (FCR), etc• Ensure you effectively addresses customer complaints and concerns in a timely manner, contributing to the overall customer experience.• Has to coordinate and communicate with clients/vendors via voice channel• Will work on a 24/7 shift schedule including graveyard shifts, weekends, and holidays. Qualifications • Analytical skills and time management, exceptional customer service skills, eye for detail• Strong interpersonal and English communication skills (verbal & written) with the ability to communicate effectively with both internal and external stakeholders.• GDS skill on any GDS (preferred)• Understanding of travel tools/geography (preferred)• Experience in TMC/ Corporate travel• Previous experience (2-3 yrs) of leading team of agents (10-15 members) Interested candidates can reach out to me on pranali.morvekar@wns.com with their updated CV and below details, Name Total Exp Relevant exp on GDS? Current Company Current CTC Expected CTC NP Current location Expected location

Call/Whats app CV 9706756724 Experienced Travel Sales Consultant Cruise/PPC/Meta Calls Min 1 year travel sales experience mandatory Location-Gurgaon/Delhi/Noida/chandigarh Salary upto 60K + Lucrative Incentives immediate joiner Required Candidate profile Call/Whats app CV 9706756724

Job description Fareportal is a travel technology company powering a next-generation travel concierge service. Utilizing its innovative technology and company owned and operated global contact centers, Fareportal has built strong industry partnerships providing customers access to over 600 airlines, a million lodgings, and hundreds of car rental companies around the globe. With a portfolio of consumer travel brands including CheapOair and OneTravel, Fareportal enables consumers to book-online, on mobile apps for iOS and Android, by phone, or live chat. Fareportal provides its airline partners with access to a broad customer base that books high-yielding international travel and add-on ancillaries. Fareportal is one of the leading sellers of airline tickets in the United States. We are a progressive company that leverages technology and expertise to deliver optimal solutions for our suppliers, customers, and partners. FAREPORTAL HIGHLIGHTS: Fareportal is the number 1 privately held online travel company in flight volume. Fareportal partners with over 600 airlines, 1 million lodgings, and hundreds of car rental companies worldwide. 2019 annual sales exceeded $5 billion. Fareportal sees over 150 million unique visitors annually to our desktop and mobile sites. Fareportal, with its global workforce of over 2,600 employees, is strategically positioned with 9 offices in 6 countries and headquartered in New York City. Role Overview As a customer support executive you will play a pivotal role in Fareportal's business. This role offers someone the chance to really develop their sales career through training and development while supporting and learning from the team. The role is Full-time working the night shifts 5 days per week, work from Office. Responsibilities Rescheduling flight reservations Handling customers queries over the call predominantly for ticketing rescheduling/cancellation, Issuance/ reissuance. Requirement Graduate with Min. 9 Months of International Voice experience. Must be well versed with GDS. Backend/ Non voice experience not considered. Excellent communication, interpersonal and presentation skills. Open to work 24/7 as per business requirement. Interested candidates with good communication may call on 8882217641 or send profiles - via what's app/apply on this position.

Roles and Responsibilities Manage travel processes for international clients, ensuring seamless execution of itineraries. Coordinate with airlines, hotels, and other stakeholders to resolve any issues or concerns. Oversee ticket booking, cancellation, and amendment processes using Amadeus, Galileo, Sabre systems. Monitor customer satisfaction ratings (CSAT) and implement strategies to improve service quality. Ensure compliance with SLAs by maintaining high levels of productivity and efficiency. Contact - Neelam HR 9594690866 Neelam.Shahu@teleperformancedibs.com