Job Opportunity: Senior Manager - Operations at IGT Solutions Location: Gurgaon IGT Solutions is seeking a highly skilled and experienced Senior Manager of Operations to oversee and lead multiple client business operations in our Global Digital BPM Contact Center Services environment. As a key member of our leadership team, you will report directly to the GM/VP Global Operations and manage a large team of 500-1000 FTEs across multiple business accounts. Key Responsibilities: Take ownership and responsibility for the P&L and overall Operations Management of 500+ FTE International Voice Customer Service Operations. Lead and drive both strategic and tactical operational direction for the operations team to achieve business goals. Interact closely with client stakeholders and internal leadership to ensure customer satisfaction and business success. Ensure all key performance metrics are met, including Staffing Adherence , Schedule Adherence , Customer Experience scores, and more. Lead cross-functional teams , including Voice , Back Office , WFM , Training , Quality , and more. Conduct weekly, monthly, and quarterly business reviews to monitor performance and implement changes as needed. Collaborate with teams such as Sales , Account Management , and Presales to expand business opportunities. Drive continuous improvements to enhance quality, CSAT , and business operations. Required Qualifications & Skills: 12-15 years of experience in BPO Operations at a leadership level, with a preference for Travel Operations experience. Deep knowledge of the Travel market , BPO competition, and industry trends. Graduation in any discipline. Lean or Six Sigma Green Belt/Black Belt certification (preferred). Proven ability to manage large teams, foster a team-oriented environment, and inspire leadership. Strong experience in data analysis , statistical process control , and problem-solving . Minimum 2 years of experience in a Senior Manager Operations role, managing International Travel accounts in Voice/Back Office Operations . Excellent communication (written and verbal) and interpersonal skills. Ability to collaborate with internal stakeholders and manage client relationships effectively. Personal Qualities: Motivated, innovative, and able to foresee market conditions. Strong people management and leadership skills with a collaborative approach. Confidence, flexibility, and resilience in a fast-paced, ever-changing environment. Integrity, commitment to delivering results, and a blend of a sales mindset In case interested, please share your resume on sameer.gandhi@igtsolutions.com At IGT Solutions, we are committed to equal employment opportunities for all individuals, regardless of age, gender, race, religion, or any other factor. We promote an environment free from discrimination and harassment.

Priyanka @ 8512850830 Urgent Hiring for US Travel Sales Consultant. Need at least 1 year of experience in travel sales process Holiday Packages /Flights Sales Need immediate joiners Salary upto 65k + Incentives

Etraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We hold consumer online travel agency brands like Mytrip, GoToGate Flight Network and serve Booking.com with flights. Etraveli Group has also established strategic partnerships with companies like Skyscanner, Google Flights, TUI, etc. Every day we strive to make the world smaller for our customers and bigger for our people. Our diverse team of more than 2300 passionate professionals is what makes us the industry s tech wonder and the best in the world at what we do. Our major offices are in Sweden (HQ), Canada, Greece, India, and Poland. Location: Mumbai Job Description: Manage ticketing queues New issuance Reissues EMD fulfillment Fare rule interpretation Error reporting Contact airlines and providers for different issues Excellent in problem-solving Seeking best practice implementation and driving ideas Excellent written and verbal communication skills in English Self-driven, proactive and results-oriented Good attention to detail Well organized, persistent with multitasking skills Competent quantitative skills (good in calculations) Ability to manage change and work under pressure Communicate and work closely with other departments to remain current on any updates. Advanced skills in additional GDS, Sabre, and/or Galileo Qualification: Undergraduate - Diploma / HSC pass (10+2)

Role & responsibilities Sutherland is Hiring for Travel consultant role in Mumbai! Do you have experience with travel agencies, airlines, or reservation management systems? Join our Mumbai team and work alongside industry experts. Location: Airoli - Work from Office Interested candidates can share your CV to: priyanka.kashyap@sutherlandglobal.com Please contact on 8882553485 Preferred candidate profile What We're Looking For: Hands-on experience with Amadeus and Sabre to book and manage travel/lodging services Strong customer service skills Excellent verbal and written communication in English (B2 level proficiency) Perks and benefits What We Offer: Competitive Salary Performance Bonuses Transportation Allowance Attractive Relocation Bonus for immediate joiners ...and much more

Hiring For International Travel Process, Salary Up to 45k. Profile - Travel Process Associate Salary - 28k -55k Shift - Rotational Immediate Joiners No Placement Charges Required Candidate profile Graduate / U.G Fresher & Experienced Excellent English Communication Skills Immediate Joiner Interested Candidate Share your Resume NO Call Only WhatsApp UR CV - 7836850555 Perks and benefits Good Incentive and Cab Facility

Hiring For International Travel Process, Salary Up to 45k. Profile - Travel Process Associate Salary - 28k -55k Shift - Rotational Immediate Joiners No Placement Charges Required Candidate profile Graduate / U.G Fresher & Experienced Excellent English Communication Skills Immediate Joiner Interested Candidate Share your Resume NO Call Only WhatsApp UR CV - 7836850555 Perks and benefits Good Incentive and Cab Facility

Hiring For International Travel Process, Salary Up to 45k. Profile - Travel Process Associate Salary - 28k -55k Shift - Rotational Immediate Joiners No Placement Charges Required Candidate profile Graduate / U.G Fresher & Experienced Excellent English Communication Skills Immediate Joiner Interested Candidate Share your Resume NO Call Only WhatsApp UR CV - 7836850555 Perks and benefits Good Incentive and Cab Facility

Hiring for International travel Voice Egencia process Gurgaon Any grad/UG with min 1 year of international travel exp. with Amadeus and GDS is mandatory Salary - 55k CTC 5 days working Rotational shift & off Call or WhatsApp 9910182684@Ranabir

Hiring for International travel Voice Egencia process Gurgaon Any grad/UG with min 1 year of international travel exp. with Amadeus and GDS is mandatory Salary - 55k CTC 5 days working Rotational shift & off Call or WhatsApp 9625239131@sukhjot

Hiring for International travel Voice Egencia process Gurgaon Any grad/UG with min 1 year of international travel exp. with Amadeus and GDS is mandatory Salary - 55k CTC 5 days working Rotational shift & off Call or WhatsApp 9625239131@sukhjot

Sneha@8448100705 US Voice Process 4 travel sales Flight Sales We required Experienced US Travel Sales or Upselling /CS Min 1 yr travel sales exp +Amadeus must Selling flights tickets on Campaign calls Helping clients with travel advice & flight sales Required Candidate profile Interested candidates can call @8448100705 Attractive salary, best incentives in the travel Industry Required Candidate profile Excellent communication skills Should be well-versed with GDS (Amadeus ) Perks and benefits Both Side Cab + Meal Lucrative Incentives

Etraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We hold consumer online travel agency brands like Mytrip, GoToGate & Flight Network and serve Booking.com with flights. Etraveli Group has also established strategic partnerships with companies like Skyscanner, Google Flights, TUI, etc. Every day we strive to make the world smaller for our customers and bigger for our people. Our diverse team of more than 2500 passionate professionals is what makes us the industry s tech wonder and the best in the world at what we do. Major offices in Sweden (HQ), Canada, Greece, India, Poland and Uruguay. About the role The Customer Services department at ETG is dedicated to enhancing the customer experience through ongoing efforts to implement improvements and drive positive change. We're seeking a dynamic Team Leader to guide and inspire our dedicated team. The ideal candidate possesses strong leadership skills, a problem-solving mindset, and the ability to drive team performance. If you're passionate about fostering growth and collaboration in a fast-paced environment, join us in shaping the future. Minimum 2 years of team handling experience Minimum 2 years of experience in GDS (Sabre, Amadeus, or Galileo) Windows, MS Office, Google Applications (expert) Fluent in English - any additional

Position: Travel Consultant Bonus: Bonus up to 50,000 for candidates who can join immediately. Requirements: Knowledge of travel management systems (Amadeus or Sabre) 24/7 rotational shifts with 2 rotational off

Exciting Career Opportunity in the Travel Industry! Job Objectives Are you an experienced travel industry professional seeking a fresh challenge? iEnergizer is looking for skilled individuals to join their Domestic Travel Process Team! Position Highlights: Location: Noida, Sector 60 Workdays: 5-day work week, with rotational shifts ( no night shifts for female employees) Salary: 30,000 CTC (29,600 in hand) Requirements: Experience: Prior experience in the travel industry within a BPO setting is mandatory Skills: Proficiency in English and familiarity with any GDS tool Education: Graduates only Availability: Immediate joiners preferred How to Apply: Walk-in Interview: Join us in person Virtual Interview: Send your CV to schedule an online interview Contact: 8588863346

International travel process: Gurgaon Inbound voice cust support Min. 6 months exp on Amadeus/GDS mandatory Excellent comm skills in English 57k CTC. 50k in-hand + excellent incentives Both side AC cabs UG eligible Call/WhatsApp Aryan: 9220989363 Required Candidate profile * 6 months mandatory experience on any of these GDS: Amadeus, Travelport, Worldspan, Galileo, Sabre, or Abacus * 6 months experience in international voice travel process required * Immediate joiner

Required Qualifications Excellent fluency in English - Proficiency & Comprehension (spoken and written) as verified by a client-approved formal test Accent neutral verbal communications (B1H) Minimum 6months of Sabre or Amadeus working experience a MUST, must be adept at the latest versions of both GDSs. Farelogix experience a plus. Minimum 18 months of experience in ADM Research for an airline preferred or equivalent experience in Ticketing and/or Fare Auditing. Critical thinking with the ability to research ADMs thoroughly, collect and analyze all data points to determine best resolution by capitalizing on in-depth knowledge of airline fare policies, schedule change, exchanges, etc. Independently driven to learn new applications, technologies, skills and a self-starter Highly organized and detail oriented with a very strong focus on process, trends, and root cause analysis Work Location : Mumbai & Chennai Shift : US Shift Shift timings : 6.30pm to 3.30amNotice Period : Immediate joiners Preferred candidate profile Experience Minimum 6months of experience in researching GDS tools (Amadeus, Galileo/ Sabre) for an airline carrier or travel agency or 6months to 4yrs end to end experience in Ticketing (issuance, exchanges, MCOs, residuals, schedule changes and name change processing) and/or Fare Auditing for an airline carrier. Quality performance: low error rate; low airline debit memos/financial losses. Interested candidates can contact HR 9884001531 Regards, HR Manager

Customer Service Voice Process Both UG and Grad Both Fresher and Experience SALARY Fresher 22000 Exp 35000 Incentive 8800 Both side cab 2 Rotational offs 9821338393 Yashika malhotra

Good knowledge of Travel Reservation, Ticketing ,Fare calculation ,fare rules, Itinerary, Reissuance , Refunds Good fare / travel knowledge along with GDS experience ( Sabre, Galileo preferable) send cv at info.aspiringmantra@gmail.com Required Candidate profile Graduate with Minimum 1 year experience in travel industry with Travel Diploma GDS knowledge or Travel Diploma preferred; freshers welcome Good communication skills & MS-Excel What's up 9318431991

Travel Process and Customer Service Profile - GDS , AMADEUS, SABRE EXP MANDATE Any Graduate or UG with 6 Mnths of Exp of Int Travel BPO exp can apply. Excellent comms Salary up to 41k Immediate Joiners. - 9891019595 Required Candidate profile Bulk Hiring *EXCELLENT COMMUNICATION SKILLS* Immediate Joiners 1 year exp in Travel process is mandate Rounds- HR,Ops, Vna

Preferred Candidates Location: Gurgaon Salary: Relevant Hike Experience: Freshers can also Apply Must have GDS knowledge / Travel Diploma. Notice Period: 1 Month Education: Any Grad / Under Grad.

Hi, We have vacancy for International Airline ticketing process for Chennai location. Telephonic interview will be done. Only candidates interested to relocate to Chennai, pls call the given no. Minimum 1 yr of experience in Travel ticketing is required in Amadeus or 3+ yrs of experience in other Ticketing tool is mandatory. Sal 6 lpa + 14 days accommodation + Relocation Bonus + Buy back option from previous employer 9 Am to 11PM (Any 9 hours) Fixed weekend off Immediate or 15days Good communication is required. Telephonic interview will be done. Only candidates interested to relocate to Chennai, pls call the given no. Minimum 1 yr of experience in Travel ticketing is required in Amadeus or 3+ yrs of experience in other Ticketing tool is mandatory.

Exciting Career Opportunity in the Travel Industry! Job Objectives Are you an experienced travel industry professional seeking a fresh challenge? iEnergizer is looking for skilled individuals to join their Domestic Travel Process Team! Position Highlights: Location: Noida, Sector 60 Workdays: 5-day work week, with rotational shifts ( no night shifts for female employees) Salary: 30,000 CTC (29,600 in hand) Requirements: Experience: Prior experience in the travel industry within a BPO setting is mandatory Skills: Proficiency in English and familiarity with any GDS tool Education: Graduates only Availability: Immediate joiners preferred How to Apply: Walk-in Interview: Join us in person Virtual Interview: Send your CV to schedule an online interview Contact: 9871399667 Email: bhumika.sharma@ienergizer.com

Roles and Responsibilities Job Description -Experience of 1-3 years in Travel Industry. -Knowledge of any 1 GDS (Amadeus, Galileo, Worldspan or Sabre) -Fares comparison & Checking - Knowledge of airfare terms and conditions - Geographical Knowledge Desired Candidate Profile Must be comfortable in 24*7 Rotational Shifts. Please call Indu -9582941252 for scheduling interviews

Interested Candidates shared resume to syed.muzammil@sutherlandglobal.com Technical Skills : • Minimum 6 months of Sabre or Amadeus or Galileo working experience, must be adept with the latest versions of both GDSs. Farelogix and NDC experience a plus. Booking Air tickets, Reschedules, Partial refunds, Full refunds, Checking fare board, reservations etc. • Deep SME in fare rules, schedule changes, name corrections, MCOs, Residuals, manual calculations, complex itineraries (international, multi-destination, different currencies), etc. Experience in Ticket issuance, reissuances (exchanges) a plus • Track record of low error rate; low airline debit memos/financial losses • Microsoft Office application skills, including Outlook, and Excel • Basic internet and web-based application skills Experience, Education, and Certification • High school or degree or equivalent (required) • Experience in retail, sales/service or other "helping" business (preferred) • Travel experience (preferred) Work location : Airoli, Navi Mumbai. Rotational shift & Rotational off

Duties & Responsibilities: Handle Refunds Queues (GDS, LCC, BSP link) Manage non show tickets Manage ADMs/ACMs Manage billing issues (Extra refunds, Ret errors) Manage BSP Refund applications rejected Contact Airlines & Providers for different issues. Analyze and propose solutions for task optimizations & automations 24*7 + Holidays shifts At least one year experience as a Travel Agent Excellent GDS knowledge in Amadeus and Sabre (Galileo knowledge will be considered as a benefit) Documented experience in reading and interpreting air