5 Saas Technologies Jobs

In this role, you will have the opportunity to work with a talented team of developers, designers, program managers and product managers who are passionate about creating exceptional customer experiences. You will be responsible for leading the development of our data exchange, document comprehension platforms, ensuring that they are scalable, reliable, and secure. You will also collaborate with cross-functional teams to identify opportunities for innovation and drive the development of new features and capabilities. Qualifications BS in Computer Science / MS or equivalent work-related experience 12+ years of experience in delivering software products with 3+ years experienced as an established technical leader of software engineering teams that have successfully delivered platform services. 5+ years of strong experience leading design and implementation of robust and highly scalable and distributed platforms Demonstrated experience leading positive change, empowering people, cultivating product technology visions and innovative solutions, and fostering effective engineering teams. Adept at articulating the product vision and drive the future roadmap with strong business acumen Ability to think and act strategically for all stakeholders Passion for being at the leading edge of technology with a minimum of 8-12 years of hands-on software development experience in cloud technologies (AWS), machine learning concepts, microservices development, version control systems (i.e. Git, Github), workflows and GenAI technologies and ability to write production-ready code, deploying highly scalable software supporting millions or more users. Experience with Agile development and methodologies and SaaS technologies Possesses strong verbal and written communication skills. Responsibilities Build high-performing teams by putting the right people in the right job at the right time. Embrace new ideas that produce outstanding results for our customers. In this role, you will help to bring out the best ideas from the best engineers by empowering them and leading by example. Your team will create and bring customer-driven software products to market that simplify and solve current customer needs while building for the future. Create shared vision and build and maintain strong cross-functional relationships / alignment with partners across the business (e.g. Program Mgmt, Business Analyst, and Product Management).,

About the Role: We are looking to hire smart and passionate folks for our customer support team. The customer support team takes care of technical account management for all our customers. They help troubleshoot and resolve issues that customers might have and provide assistance as and when required. In this role, you will be providing dedicated customer support in an omnichannel environment to high-value customers and reputed brands. Job Description Responsibilities: Take ownership of customer issues reported and ensure that they are resolved within set SLAs. Diagnosing and troubleshooting problems and identifying solutions to resolve customer issues. Collaborate with other appropriate internal teams and represent the customers while figuring out solutions and workarounds. Following standard procedures for the proper escalation of unresolved issues to the appropriate internal teams. Document knowledge in the form of FAQs and knowledge base articles. Prepare accurate and timely reports, ensuring proper recording and closure of all reported issues. Work with various internal stakeholders to provide prompt and accurate feedback to customers. Handle high MRR customers and reputed brands. Requirements Must-haves: Minimum of 1- 6 years of work experience in a customer support role. Clear, concise, and effective written and oral communication skills. Customer-centricity and empathy towards customers and their needs. Proficient in diverse technologies with a knack for quickly adapting to new tools and products. Good interpersonal skills and ability to collaborate with various cross -functional teams to solve business and tech problems. Flexibility in working in different shifts/regions including Night shifts. This is absolutely mandatory because we follow a rotational shift policy with 6 months-1 year cycles. Networking: Knowledge of networking concepts such as TCP/IP, DNS, DHCP, VPN,and firewalls. Operating Systems: Familiarity with common operating systems such as Windows, MacOS, and Linux. Must be willing to work in rotational shift (every 6 months) Qualifications Good to have: Prior work experience in SaaS product companies in domains relevant to Freshworks' suite of products. Knowledge and proficiency in web technologies (JavaScript, HTML, CSS). Collaboration tools: Familiarity with collaboration tools like Microsoft Teams, Zoom, or Slack. Cloud computing: Understanding of cloud platforms such as Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP). Knowledge of the SaaS business model, SaaS technologies, and related applications. Additional Information At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business. Show more Show less

Zuddl is a modular platform for events and webinars that helps event marketers plan and execute events that drive growth. Event teams from global organizations like Microsoft, Google, ServiceNow, Zylo, Postman, TransPerfect, and the United Nations trust Zuddl. Our modular approach to event management lets B2B marketers and conference organizers decide which components they need to build the perfect event and scale their event program. Zuddl is an outcome-oriented platform with a focus on flexibility, and is more partner, less vendor. FUNDING Zuddl, being a part of Y-Combinator 2020 batch, has raised $13.35 million in Series A funding led by Alpha Wave Incubation and Qualcomm Ventures with participation from our existing investors GrowX Ventures and Waveform Ventures. About The Role In this role, you will become an expert Zuddl user while developing a deep understanding of event marketing program execution and analytics. The Solutions Consultant is accountable for providing solutions on complex use cases surrounding event marketing and for selling to both new prospects and existing customers by offering product, technical, and industry expertise to all primary engagement stakeholders. The metrics for success include rates of new customer acquisition, renewal, up-selling, cross-selling, customer satisfaction, as well as contributing to the overall sales team and business prosperity. The Solutions Consultant will be responsible for analyzing new prospects" needs and requirements and proposing appropriate solutions to meet their business objectives. This role requires a deep understanding of the latest Marketing technology trends, a strong background in cross-functional team management, and a track record of success in delivering complex projects. Our ideal candidate should have experience working with MarTech/SaaS technologies and possess a strong drive, motivation, and passion for high-performance. Additionally, the candidate should be comfortable working in US shift timings. WHAT YOU WILL DO: - Engage with new prospects to understand their business goals, challenges, and technical environments, and translate these into actionable requirements. - Conduct consultative discovery sessions and effectively present Zuddl's platform capabilities to executive and technical stakeholders. - Deliver compelling product demonstrations that highlight how Zuddl can address the unique needs of each prospect. - Configure and tailor Zuddl's solution to align with specific customer use cases, maximizing impact and ROI. - Guide prospects through the technical evaluation process, offering expert insights and innovative ideas to meet and exceed their ideal outcomes. - Serve as a subject matter expert on Zuddl's products, maintaining deep knowledge of features, integrations, and upcoming releases. - Collaborate cross-functionally with Product, Engineering, Sales, Design, and Customer Success to ensure customer requirements are clearly understood and prioritized. - Design, build, and maintain demo environments (sandboxes) that showcase use-case-specific features and new releases. - Continuously create and improve tools, processes, and best practices to optimize the pre-sales experience for prospects. - Support post-sales handovers by aligning closely with Customer Success and Implementation teams to ensure smooth onboarding and successful deployment of solutions. - Act as a voice of the customer, bringing market insights and feedback into product development cycles. Requirements: - Bachelor's degree in Computer Science, Engineering, Business, or a related field. - 3-5 years of experience in a Solutions Consultant, Pre-Sales Engineer, Technical Consultant, or similar customer-facing technical role within a SaaS or B2B tech environment. - Strong grasp of software development lifecycles, with hands-on experience working in agile, fast-paced product environments. - Solid technical foundation with the ability to explain complex concepts clearly; capable of conducting technical deep-dives and training sessions for both internal and external stakeholders. - Proficient in integration concepts, familiarity with CRM platforms (e.g., Salesforce, HubSpot), Marketing Automation tools (e.g., Marketo, Pardot), and the ability to support both standard and custom integration scenarios. - Experienced in managing and resolving prospect or customer issues; able to navigate challenging conversations, de-escalate concerns, and align solutions with business needs. - Exceptional communication and presentation skills, with the ability to articulate value and technical information effectively to both technical and non-technical audiences across enterprise accounts. - Adept at problem-solving and critical thinking, with a proactive approach to identifying challenges and proposing tailored solutions. - Comfortable collaborating cross-functionally and juggling multiple priorities in a dynamic, high-growth environment. - Basic design sensibility, experience working with or understanding design tools such as Figma is a plus. - Bonus: Experience with virtual event platforms, webinar software, or MarTech ecosystems. WHY YOU WANT TO WORK HERE: - Competitive compensation - Employee-Friendly ESOPs - Remote Working - Flexible Leave Program - Home Workstation Setup - A culture built on trust, transparency, and integrity - Ground floor opportunity at a fast-growing Series A startup,

About the Role The Director Business Application Services Finance (IT) role is pivotal in ensuring alignment with our corporate strategy, enhancing operational efficiencies, and providing a competitive advantage. As a key member of the leadership team, the Director will collaborate closely with other leaders in IT and business functions to optimize application value, ensuring the security, quality, and compliance of our application landscape. Objectives Developing and implementing a comprehensive strategy for business applications to support our Finance organizations goals and objectives. Leading, mentoring, and developing a successful team of IT professionals globally across the US, India, and the Czech Republic. Fostering a culture of innovation, excellence, and ongoing improvement. Maintaining operational effectiveness while implementing change strategies. Implementing governance, standard methodologies, and metrics for application lifecycle management, including development, release management, change control, maintenance, and support. Working with internal security and governance teams to ensure compliance with relevant laws, regulations, and industry standards. Leading risk management processes to identify, assess, and mitigate risks associated with applications. Owning and managing financial applications and boundary systems like Oracle ERP, Oracle fusion cloud, Blackline, Kyriba, Virtual Trader, Oracle Cloud EPM (Hyperion), and more. Building constructive and effective relationships inside and outside the organization. Supporting Finance teams globally, including Procurement, Accounts Payables, Payments, General Ledger, Cash Management, FP&A, Statutory & Audit, Global Tax and Mergers & Acquisitions(M&A). Competencies 15+ years of experience leading global Business technology teams in large enterprises, with proven knowledge of financial application architecture, technologies, and best practices for SaaS technologies, including Oracle and boundary applications, Exceptional communication and interpersonal skills, with the ability to collaborate with executives, customers, vendors and teams across the organization. Project management skills, including experience with agile/waterfall methodologies and change management. Expertise in Software Development Lifecycle (SDLC) at scale Excellent analytical and problem-solving abilities, proficiency in data analysis and performance metrics. Understanding financial principles and the ability to manage budgets and optimize costs. Leadership and decision-making skills, with the ability to foster a culture of continuous improvement. Prioritization of business and customer needs, driving initiatives that enhance customer satisfaction and business value.

About The Role CrowdStrike is looking for a Cloud Security Specialist Sales Manager in the Horizon Business Unit working with our prospects and customers in Pan India and SAARC We are looking for a strategic hunter who is intelligent, creative, and hardworking with a desire to build and grow a premier patch as a major foundation for the organisation. The Sales Manager must be quota-driven and will represent CrowdStrike in the top accounts within the region while working with the CrowdStrike Core Sales Team, Horizon Team, Sales Engineers, and Partners on finding, moving, and closing opportunities. This role will be based in Mumbai. What You'll Do Product Vision & Strategy: Develop and articulate the vision and strategic direction around CrowdStrikes Cloud product Align the product roadmap with market opportunities, customer needs and company objectives. Go-to-Market Leadership: Develop and execute a comprehensive go-to-market strategy, collaborating with sales, marketing, and the customer success teams Drive product adoption, customer acquisition, and retention. Customer-Facing Proposal Delivery: Engage directly with customers to gather requirements, understand their challenges, and deliver customized proposals that demonstrate how CrowdStrikes solutions can address their specific needs. Collaboration with Sales Teams: Partner with sales executives and system engineers to develop and refine proposals, ensuring they align with customer objectives and effectively showcase the strengths of the Falcon platform. Market Growth: Contribute to the growth of CrowdStrikes market presence by identifying new opportunities, expanding existing customer relationships, and helping to drive new business through impactful proposals. Customer Relations Management: Build and maintain strong relationships with customers throughout the proposal process, acting as a trusted advisor and ensuring a smooth transition from proposal to implementation. Continuous Improvement: Provide feedback to internal teams based on customer interactions and proposal outcomes, contributing to the ongoing refinement of our solutions and processes. Proposal Presentation and Negotiation: Lead the presentation of proposals to customers, skilfully address questions, handling objections, and negotiating terms to achieve mutually beneficial outcomes. This position will support all aspects of the sales process and will play an integral role in the success of the overall sales team. Define and execute sales plans for the assigned territory to meet and exceed quota through prospecting, qualifying, managing, and closing sales opportunities. Develop and manage sales pipeline to move a large number of strategic transactions through the sales process What Youll Need Proven successful track record in a similar role selling high technology solutions to customers. Experience evangelising enterprise software, with a particular focus on Cloud based Security offerings. Strong understanding of Cybersecurity, Cloud and complex SaaS technologies and competitive offerings in the marketplace. Strong understanding and able to articulate the CNAPP and CSPM market and its vendors Understanding and experience of tools such as ASPM, DSPM and how their role in a cloud security environment Consistent track record of over-achievement; net new logo accomplishments; and full understanding of how to leverage channel partnerships. Focus on excellence in Pipeline Generation & Opportunity Progression, including planning and preparation Using sales methodologies MEDDPICC Significant and proven experience developing relationships with senior executives. An aptitude for understanding how technology products and solutions solve business problems. Outstanding presentation, written, verbal and closing skills. Willingness to be coached and the discipline to work a proven sales process from beginning to end. Evidence of team sales and the ability to use internal resources, partners, and team members to be successful. Strong communication (written and verbal) and presentation skills, both internally and externally. An in the field mentality leading you to meet customers & prospects face to face wherever possible. Ability/Willingness to travel across the region (Up to 50%)