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3.0 - 4.0 years
3 - 4 Lacs
Hyderabad / Secunderabad, Telangana, Telangana, India
On-site
24x7 Shift rotation. Should be prepared to do Night. Monthly rotation. 10 hrs shifts, 4 days a week. 3 Days off. Good background in windows system admin and Linux system administration. Minimum 3 to 4 years of working experience in supporting a hosted SAAS operation. Good understanding of AWS platform and administration. Must have supported a hosted application in some capacity. Should have done release deployments using Jenkins or any other automation tools. Good understanding of monitoring tools like Nagios/Logic Monitor/Sumo logic/Splunk/ etc. Handling case using CRM applications. Good communication skills and able to coordinate zoom calls during Incidents and outages. Good Network basics...
Posted 5 months ago
3.0 - 4.0 years
3 - 4 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
24x7 Shift rotation. Should be prepared to do Night. Monthly rotation. 10 hrs shifts, 4 days a week. 3 Days off. Good background in windows system admin and Linux system administration. Minimum 3 to 4 years of working experience in supporting a hosted SAAS operation. Good understanding of AWS platform and administration. Must have supported a hosted application in some capacity. Should have done release deployments using Jenkins or any other automation tools. Good understanding of monitoring tools like Nagios/Logic Monitor/Sumo logic/Splunk/ etc. Handling case using CRM applications. Good communication skills and able to coordinate zoom calls during Incidents and outages. Good Network basics...
Posted 5 months ago
3 - 5 years
1 - 4 Lacs
Noida
Work from Office
Job Title: L1 Application Support B2B Platform Location: WFO Employment Type: Full-Time Experience Required: 3+ Years Shift: IST or Global Support (based on business needs) Job Summary: We are looking for a proactive and analytical L1 Application Support to provide first-line support for our B2B platform. You will be responsible for diagnosing and resolving basic issues, researching edge cases, and supporting end-users in navigating and utilizing the platform effectively. This role is ideal for individuals with a passion for a B2B platforms, customer service, and problem-solving. Key Responsibilities: Provide L1-level support for users of the B2B platform via tickets, email, or chat. Investi...
Posted 6 months ago
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