8 Saas Services Jobs

Description As a Senior Director of Product Management in our AI Cloud/Agentforce Organization, you will be instrumental in shaping the product vision and driving the success of our AI platform and agents in the market. In addition to product delivery and excellence, you will also be managing a dynamic team of PMs who own a wide range of AI agent types and platform features. Key Responsibilities Product Strategy: Define and implement the product strategy for Employee Agents to align with the company&aposs overall vision and goals. Building and maintaining the Employee Agents Conversation AI product serving Enterprise customers Drive Innovation, Customer Success & Trust for Employee Agents Customer facing outbound product management, escalation management Product Development: Collaborate with cross-functional teams, including engineering, design, and marketing, to define and both the product & trust road map for Employee Agents, prioritizing Slack as the primary surface for deployment. Deliver high-quality products within the organization that will benefit all clouds: Service, Commerce, Industries, Sales cloud. Experienced manager of PMs: Build and mentor the PM team, driving cohesion and maintaining a high bar for innovation and execution Drive team culture, in-office team and cross-cloud collaboration Drive Customer-Centric Innovation: Work with both pre-sales and post-sales teams to develop rapid prototypes, identify and eliminate product gaps, drive product improvements, and engage customers as design partners to ensure high satisfaction. Maintain a tight feedback loop with Product and Engineering, prioritizing field-discovered gaps and fostering customer-centric innovation. Evangelize Thought Leadership: Frequently speak at customer and industry events, evangelizing the transformative shift from reactive ticket resolution to proactive ticket prevention and outcome-based automation. Qualifications 15+ years of industry experience and solid understanding of Agents, Copilots, Conversational AI landscape, Artificial Intelligence in its myriads flavors. Passionate about emerging AI trends, translating that to vision and roadmap Highly Technical and well versed in building SaaS services Experience with 0?1 product incubation at startups or inside of a larger organization Exposure to outbound product management Consistent track record of successfully launching and leading a product or a service Strong understanding of CRM applications, rules engines, and pricing applications. Experience managing cross-functional teams, including engineering, design, and data science. Excellent communication and stakeholder management skills, with the ability to articulate technical concepts to non-technical audiences. Analytical mindset with experience in using data to drive product decisions and measure success. Experience with the lifecycle of AI model development, tuning, and experimentation is a significant advantage. Preferred Qualifications Experience with Salesforce, Service Cloud, Salesforce Einstein including Agents, Copilot, Einstein Bots (as a bonus). Familiarity with Autonomous AI Agents trends and its impact in business, enterprise-tech and society. Show more Show less

Job Category Product Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. As a Senior Director of Product Management in our AI Cloud/Agentforce Organization, you will be instrumental in shaping the product vision and driving the success of our AI platform and agents in the market. In addition to product delivery and excellence, you will also be managing a dynamic team of PMs who own a wide range of AI agent types and platform features. Key Responsibilities: Product Strategy: Define and implement the product strategy for Employee Agents to align with the company's overall vision and goals. Building and maintaining the Employee Agents Conversation AI product serving Enterprise customers Drive Innovation, Customer Success & Trust for Employee Agents Customer facing outbound product management, escalation management Product Development: Collaborate with cross-functional teams, including engineering, design, and marketing, to define and both the product & trust road map for Employee Agents, prioritizing Slack as the primary surface for deployment. Deliver high-quality products within the organization that will benefit all clouds: Service, Commerce, Industries, Sales cloud. Experienced manager of PMs: Build and mentor the PM team, driving cohesion and maintaining a high bar for innovation and execution Drive team culture, in-office team and cross-cloud collaboration Drive Customer-Centric Innovation: Work with both pre-sales and post-sales teams to develop rapid prototypes, identify and eliminate product gaps, drive product improvements, and engage customers as design partners to ensure high satisfaction. Maintain a tight feedback loop with Product and Engineering, prioritizing field-discovered gaps and fostering customer-centric innovation. Evangelize Thought Leadership: Frequently speak at customer and industry events, evangelizing the transformative shift from reactive ticket resolution to proactive ticket prevention and outcome-based automation. Qualifications: 15+ years of industry experience and solid understanding of Agents, Copilots, Conversational AI landscape, Artificial Intelligence in its myriads flavors. Passionate about emerging AI trends, translating that to vision and roadmap Highly Technical and well versed in building SaaS services Experience with 01 product incubation at startups or inside of a larger organization Exposure to outbound product management Consistent track record of successfully launching and leading a product or a service Strong understanding of CRM applications, rules engines, and pricing applications. Experience managing cross-functional teams, including engineering, design, and data science. Excellent communication and stakeholder management skills, with the ability to articulate technical concepts to non-technical audiences. Analytical mindset with experience in using data to drive product decisions and measure success. Experience with the lifecycle of AI model development, tuning, and experimentation is a significant advantage. Preferred Qualifications: Experience with Salesforce, Service Cloud, Salesforce Einstein including Agents, Copilot, Einstein Bots (as a bonus). Familiarity with Autonomous AI Agents trends and its impact in business, enterprise-tech and society. Unleash Your Potential When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and , and our AI agents accelerate your impact so you can . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this . Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Looking for a hands-on sales leader to drive revenue across a portfolio of fast-growing, AI-native service agencies. We are building a group of vertical agencies - SEO, websites, content, search - all delivered as productized, high-margin subscription services. You will be responsible for turning inbound and outbound leads into revenue. You will work directly with the founder and own Go-To-Market (GTM) and sales strategies across the group. Your responsibilities will include being great at selling services, retainers, and productized offerings, building and closing pipeline across cold, warm, and partner leads, setting up the outbound engine including sequences, messaging, and targeting, handling discovery, objections, proposals, and follow-ups end to end. Additionally, you will be expected to track pipeline, conversion rates, and optimize for velocity and volume, build trust with founders of each agency, and assist them in scaling. We are looking for someone who is resourceful, energetic, and outcome-focused. Ideally, you would be a great fit if you have prior experience in selling marketing, design, or SaaS services. You should be familiar with the hustle of sales, possess strong closing skills, and have experience in building scalable systems. Please note that this is not a VP role; it is for an individual who is eager to take ownership of revenue generation and grow alongside our organization. As part of the compensation package, you can expect a base salary along with incentives and an equity track.,

The Auditor, Global IT is responsible for assessing the adequacy of Global Information Technology security and controls for applications and infrastructure throughout Abbott's international and domestic organizations. As an IT auditor, you will execute audit projects using a risk-based approach to ensure effective testing coverage. You will identify control gaps and areas of risk exposure related to controls within IT processes, providing achievable and meaningful recommendations for management to mitigate the identified risks. You should have the demonstrated ability to communicate effectively, present professionally, and collaborate with the highest level of Corporate and Division management, as well as your peer group. As an Auditor, Global IT, your responsibilities will include executing Information Systems audits throughout Abbott's international and domestic organizations, assessing the design and development of security solutions, and presenting audit findings to senior management. You will maintain comprehensive historical audit work paper documentation to support reported audit results and proactively communicate with key stakeholders regarding audit status and findings. To stay informed about current and emerging security risks, you will research new technologies, understand existing processes, and reference recognized standards and frameworks. Working collaboratively with the Corporate Audit team, you will assess organizational IT risks, identify control gaps, and design achievable recommendations for management to mitigate risks within IT processes. You are required to have a BA/BS degree in Business, Computer Science, Management Information Systems, or a related field, or equivalent practical experience. Additionally, 1.5-3+ years of related experience with a top-tier consulting or public accounting firm is necessary in the areas of executing Information Systems audits or conducting information security assessments. Strong interpersonal and communication skills are essential for this role, along with the ability to travel 0-10% to Abbott's International and Domestic locations. Preferred qualifications include experience with auditing major ERP systems like SAP, auditing IaaS, PaaS, SaaS services and solutions, familiarity with SOX audits and compliance requirements, and deep insight into best practice standards and frameworks such as ISO 27001/2 and NIST. Understanding network and system security technology and practices across major computing areas, along with experience in Technology Risk Management/IT Audit function in Enterprise organizations, is beneficial. Certifications like HCISPP, CHPS, CISA, CISSP, CISM, CRISC, CIPP are advantageous, as well as having manufacturing and/or international business experience and foreign language skills.,

At Accellor, we are a trusted consulting partner leveraging best-of-breed Cloud technology to enhance customer engagement and drive business effectiveness across various industries including Financial, Retail, High Tech, Healthcare, and Retail verticals. We have fostered a culture that promotes curiosity, continuous learning, and perseverance. Our employees are encouraged to expand their knowledge and pursue their passions in a collaborative and autonomous environment. We recognize the strong work ethic and sense of ownership our team possesses, along with their passion, enthusiasm, and dedication to crafting innovative solutions while keeping the bigger picture in mind. As a Data Platform Architect at Accellor, you will play a pivotal role in designing and implementing state-of-the-art data solutions utilizing cloud technologies, particularly focused on Microsoft Azure. Your responsibilities will include designing architecture for data platforms and hybrid cloud solutions across various industries, ensuring optimal performance and scalability to meet client requirements. This position entails leading technical projects, collaborating closely with technical and business stakeholders, and staying abreast of emerging trends such as generative AI and SaaS services. Key Responsibilities: - Design and deploy scalable and secure data solutions on Microsoft Azure. - Lead the design and architecture of hybrid cloud solutions, integrating on-premises workloads with Azure resources. - Collaborate with clients and internal teams to develop data platform strategies aligned with business objectives. - Manage the delivery of technical projects, ensuring successful deployment of cloud solutions. - Provide leadership and expertise in cloud technologies, focusing on Microsoft data services. - Partner with cross-functional teams to drive innovative cloud and data strategies incorporating generative AI and emerging trends. - Support practice development through innovative IP solutions and services. Requirements: - Bachelor's degree in Computer Science, Information Technology, Engineering, Business, or a related field. - 10+ years of experience in cloud technologies, specializing in data platforms, IT consulting, system administration, technology solutions, and architecture. - Proficiency in Microsoft Azure Data services, including hybrid cloud architectures. - 6+ years of experience in a customer-facing role, delivering technical projects and solutions. - Technical certification in Azure Data is mandatory. - 4+ years of experience in technology IP solutions or services development, with expertise in cloud platforms and trends like generative AI and SaaS services. - Strong knowledge of Cosmos DB, SQL DB, OSS DB, PGSQL, and MY SQL. - Demonstrated ability to lead and execute technical projects, ensuring high-quality solutions. - Excellent communication and collaboration skills with the capacity to engage with both technical and non-technical stakeholders. - Expertise in Cosmos DB, SQL DB, OSS DB, PGSQL, and MY SQL. - Comprehensive understanding of digital transformation drivers, cloud platforms, and the evolving cloud technology landscape. - In-depth knowledge of Microsoft data services, emphasizing secure and scalable architecture design. - Proven leadership in technical project management, particularly in customer-facing environments. Benefits: - Exciting Projects: Engage in projects across diverse industries including High-Tech, communication, media, healthcare, retail, and telecom. - Collaborative Environment: Collaborate with a diverse team of talented individuals in an open and laidback setting, possibly even at our global centers abroad. - Work-Life Balance: Enjoy flexible work schedules, work-from-home opportunities, and paid time off and holidays to prioritize work-life balance. - Professional Development: Access Communication skills training, Stress Management programs, professional certifications, and technical and soft skill trainings organized by our dedicated Learning & Development team. - Excellent Benefits: Competitive salaries, family medical insurance, Personal Accident Insurance, health awareness programs, extended maternity leave, annual performance bonuses, and referral bonuses are provided to our employees.,

The ideal candidate for this position should possess 2 or more years of experience in an Operations, Business Analyst, or Process Improvement role within Life or General Insurance companies. It is essential to have a strong working knowledge of Insurance practices, with experience in either Life Insurance or General Insurance; having experience in both is considered a plus. As a logical thinker with expertise in insurance functional, design, and architectural aspects, you should be able to adapt to emerging ecosystem changes and collaborate with technical architects to devise optimal solutions for the insurance industry by leveraging digital and cloud technologies to offer Software as a Service (SaaS) models for the future. In this role, you will be expected to work both independently and as a proactive team player, demonstrating comfort in presenting in various formats such as in-person meetings, conference calls, and web demo platforms. Strong networking skills and the ability to establish quick connections with others are highly valued. Additionally, you should be adept at managing multiple projects simultaneously with a well-structured working style. Excellent English writing and communication skills, as well as proficiency in using Microsoft Office applications, are necessary for this position. The primary responsibilities of this role include handling end-to-end activities related to Request for Proposals (RFPs) and Request for Information (RFI), as well as proposals within the insurance domain. A techno-functional background with a deep understanding of technology in insurance is crucial for success. You should be comfortable translating client requirements into rule sets, process models, intuitive user interfaces, and adaptive APIs. This entails leading demonstrations and Proof of Concepts (POCs) while collaborating with industry experts to deliver RFPs, demonstrations, cost estimations, commercial models, and product configurations. A consultative approach is essential for providing end-to-end digital insurance transformation solutions and Software as a Service (SaaS) services. The role involves close coordination with business users and partners, requiring strong interpersonal and communication skills. As a key member of the team, you will be responsible for driving the successful completion of RFPs, RFIs, and proposals alongside your colleagues. In summary, the successful candidate will be a seasoned professional with hands-on experience in the insurance industry, possessing a functional background that enables effective collaboration with business stakeholders. This role necessitates a proactive and detail-oriented approach to managing RFPs, RFIs, and proposals, emphasizing the importance of strong interpersonal skills and effective communication within the team and with external partners.,

As a Business Development Associate at our company, you will play a crucial role in driving market research, promoting our products and services, establishing client relationships, and generating sales leads. Your responsibilities will encompass developing and implementing a comprehensive business development strategy to enhance the growth of BONbLOCs Software offerings. Your primary focus will be on identifying new market opportunities, potential customers, and devising targeted strategies to penetrate these markets effectively. You will engage in continuous market research and analysis to stay abreast of industry trends and competitive landscapes, enabling you to make informed decisions. In terms of new client acquisition, you will conduct thorough research and analysis to spot and engage with prospective clients, foster relationships, and lead the sales process to onboard new customers. Understanding the unique needs and challenges of clients will be key, as you tailor product offerings to address their specific requirements. Your role will involve delivering persuasive sales presentations, crafting proposals, and negotiating contracts to secure deals successfully. Establishing strategic partnerships with relevant organizations will also be a pivotal aspect of your role. Collaborating with partners to develop joint marketing and sales initiatives will drive mutual growth and expand our market reach. Customer relationship management forms an integral part of your responsibilities. You will nurture and sustain strong relationships with existing customers to ensure their satisfaction and loyalty. Acting as a trusted advisor, you will provide expert guidance on our products and services, solicit feedback, address concerns, and unearth opportunities for further business development. To excel in this role, you should hold a minimum of a master's degree in business, marketing, or a related field, coupled with a proven track record of 3-5 years in business development, sales, and lead generation, preferably in Saas products. Your experience in customer relationship management, ability to grasp cutting-edge technologies swiftly, and aptitude for research and analysis will be advantageous. Excellent communication, negotiation, and presentation skills, along with networking abilities, strategic thinking, and problem-solving skills, are essential traits that you should possess. Moreover, proficiency in MS Office and relevant software, strong attention to detail, and adaptability to a fast-paced environment are key attributes required for this role. If you are a driven individual with a passion for business development and a knack for building lasting client relationships, we welcome you to join our dynamic team.,

You are joining an innovation team with a mission to revolutionize how enterprises utilize AI. Operating with the agility of a startup and the focus of an incubator, we are assembling a close-knit group of AI and infrastructure experts fueled by bold ideas and a common objective: to reimagine systems from the ground up and deliver groundbreaking solutions that redefine what's achievable - faster, leaner, and smarter. In our fast-paced, experimentation-rich environment, where new technologies are not just embraced but expected, you will collaborate closely with seasoned engineers, architects, and visionaries to develop iconic products capable of reshaping industries and introducing entirely new operational models for enterprises. If you are invigorated by the prospect of tackling challenging problems, enjoy pushing the boundaries of what is possible, and are eager to contribute to shaping the future of AI infrastructure, we are excited to connect with you. As Cisco seeks a forward-thinking Architect for AI Infrastructure Software, you will play a pivotal role in spearheading the development of the next-generation AI infrastructure platform. This strategic leadership position at the intersection of software engineering and AI systems will require you to define the vision, architecture, and execution of high-performance software that directly influences how enterprises deploy, scale, and optimize AI workloads. Your responsibilities will include mentoring a high-caliber team, delivering robust control and data plane solutions, and operating them as a SaaS service with a relentless focus on uptime, quality, and customer success. Additionally, you will guide strategic decisions on resource usages in generative AI systems and collaborate across functions to align product direction with infrastructure capabilities. Key Responsibilities: - Architect and develop a SaaS control plane emphasizing ease of use, scalability, and reliability. - Design data models to drive APIs, ensuring best practices for usability and operations. - Utilize Kubernetes (K8s) to build scalable, resilient, and high-availability (HA) architectures. - Demonstrate a profound understanding of Nvidia and AMD metric collection and AI-driven analysis. - Plan and coordinate engineering work, map tasks to releases, conduct code reviews, and address technical challenges to facilitate releases. - Generate architecture specifications and develop proof-of-concept (POC) solutions for clarity as necessary. - Collaborate with product management to comprehend customer requirements and build architecturally sound solutions, working closely with engineers on implementation to ensure alignment with architectural requirements. - Manage technical debt with a strong emphasis on upholding product quality. - Integrate AI tools into everyday engineering practices, including code reviews, early bug detection, and test coverage automation. Required Skills: - Deep expertise in Golang, Python, C++, eBPF. - Proficiency in Kubernetes (K8s), Helm, Kubebuilder, K8S Operator pattern. - Hands-on experience with CI/CD pipelines and their impact on release quality. - Demonstrated experience in building and running SaaS services. - Strong design skills in distributed systems and large-scale data collection. - Familiarity with SLA/SLO principles and managing application scalability. - Practical experience with the NVIDIA stack and CUDA development. Minimum Qualifications: - Demonstrable experience in Golang development. - Leading CI/CD tools and API-first design practices. - Operations of Kubernetes for running SaaS services. - AI tools and generative AI applications for engineering. - Comprehensive understanding of software release processes, including the use of feature flags to ensure predictability. - Proficiency in utilizing agents during coding, review, CI, and CD processes. - Bachelor's degree or equivalent with 10+ years of engineering experience. Preferred Qualifications: - Proven leadership experience in building and guiding SaaS software teams in high-growth, dynamic environments. - Master's degree or equivalent. #WeAreCisco #WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all. Our passion is connection - we celebrate our employees" diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best but be their best. We understand our outstanding opportunity to bring communities together, and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer - 80 hours each year - allows us to give back to causes we are passionate about, and nearly 86% do! Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!,