12 Saas Models Jobs

As an IVR and Contact Center Systems Specialist at NETGEAR, your role is crucial in ensuring the seamless operation, configuration, and optimization of contact center systems to enhance customer experience and improve operational efficiency. Key Responsibilities: - Design, implement, and maintain IVR applications for top-tier performance. - Develop call flows and scripts aligned with business requirements. - Manage a large corpus of multilingual audio IVR prompts, including QA, editing, and post-processing. - Provide continuous updates to the IVR application with new functionalities. - Administer, configure, and maintain contact center systems like InContact, Five9, AWS Connect, or similar p...

Position: Business Development Manager Healthcare IT / Medical Communications Location: Bangalore Job Description We are looking for an experienced Business Development Manager to drive growth for our Healthcare IT products or Medical Communications solutions in the European healthcare market . The ideal candidate will have a proven track record in business development, a strong understanding of the healthcare ecosystem, and the ability to engage with senior stakeholders to deliver strategic value. Key Responsibilities Develop a deep understanding of the company's healthcare IT products or medical communication offerings , including their features, value proposition, and market differentiati...

Role Overview: As an experienced professional with over 1 year in the industry, your role will involve a mix of online bidding, technical proposal writing, and revenue generation for website and mobile app projects. Your expertise in Mobile and Web technologies will be crucial for success in this position. Key Responsibilities: - Write technical proposals effectively to showcase our services - Lead the end-to-end sales cycle, from lead generation to closure - Connect and interact with clients through voice or video calls/conferencing - Plan, implement, track, and enhance strategies for new business - Qualify prospects by aligning their pain points with our services - Build relationships with...

We are looking for a Product Manager to lead the strategy and development of our Developer community platform. In this role, you'll be responsible for defining and executing a product roadmap for the Developer Community aligned with Infineon's business and brand goals and transform the community from a support-centric platform to a business-generating and ideation-driven brand community. Job Description In your new role you will: Community Strategy & Vision Define and execute a product roadmap for the Developer Community aligned with Infineon's business and brand goals. Transform the community from a support-centric platform to a business-generating and ideation-driven brand community. Colla...

Role Overview: As a Global Senior Solutions Architect for Trusted Call Solutions at TransUnion, you will play a strategic role in architecting TransUnion's Branded Communications under the TruContact business portfolio. You will collaborate closely with carriers and Fortune 500 enterprises globally, serving as a Solutions Architect and Sales Engineer simultaneously. Working as part of a team of senior solution architects and product managers, you will focus on designing, developing, and integrating technology solutions for global customers across various business verticals. Your responsibilities will involve shaping product features, roadmap, and new services by leveraging market and global ...

The role of the Head of QA is crucial in ensuring the overall quality of applications, data, and development processes within the organization. You will be responsible for managing and refining software QA practices, defining key quality metrics, and collaborating with cross-functional teams to uphold the highest standards for system data and application features. As the Head of QA, you will oversee a team of QA Engineers, guiding them in building test cases and automating QA workflows. Reporting directly to the SVP, Software Engineering, you will work closely with the VP of Data and Analytics to align quality assurance efforts with organizational goals. To excel in this role, you should pos...

As a Global Senior Solutions Architect for Trusted Call Solutions at TransUnion, you will play a key role in architecting TransUnion's Branded Communications under the TruContact business portfolio. In this position, you will collaborate closely with carriers and Fortune 500 enterprises globally, serving as a strategic Solutions Architect and Sales Engineer simultaneously. Working alongside a team of senior solution architects and product managers, you will focus on designing, developing, and integrating technology solutions for global customers across different business verticals. Your responsibilities will include working closely with internal stakeholders such as Product Managers, Softwar...

As an IVR and Contact Center Systems Specialist at NETGEAR, you will play a crucial role in managing and optimizing IVR systems and contact center platforms to enhance customer experience and operational efficiency. Your responsibilities will include designing, implementing, and maintaining IVR applications, managing multilingual audio IVR prompts, administering contact center systems, analyzing performance metrics, integrating systems with CRM and other applications, ensuring compliance with regulations, and collaborating with cross-functional teams to gather requirements and provide support and training to end-users. Key Responsibilities: IVR System Management: - Design, implement, and mai...

As an ISV Alliance Manager at Cloud4C, you will play a crucial role in developing and managing partnerships with Independent Software Vendors (ISVs) to drive joint solutions, expand product offerings, and accelerate growth in India and Global Markets. Your responsibilities will include identifying, prioritizing, and cultivating relationships with ISVs that complement Cloud4C's offerings, leading negotiations, and finalizing partnership agreements. You will collaborate with ISVs and internal teams to develop integrated solutions, establish joint go-to-market strategies, and serve as the primary point of contact for ISV partners. To excel in this role, you should have a Bachelor's degree in bu...

As a Professional Services Portfolio Manager at Nokia, you will play a crucial role in driving the development and management of IP professional services offerings to meet the evolving needs of our customer base. You will be part of the NI Professional Services PLM team, focusing on the IP Portfolio and expanding and managing cross-domain offerings across IP/Optics/FN as required. The ideal candidate will possess deep expertise in IP networking, strong business acumen, and professional services experience to create compelling service offerings that foster growth and customer success. Your responsibilities will include defining portfolio offerings and roadmap items to ensure competitive diffe...

The ideal candidate for this position should possess 2 or more years of experience in an Operations, Business Analyst, or Process Improvement role within Life or General Insurance companies. It is essential to have a strong working knowledge of Insurance practices, with experience in either Life Insurance or General Insurance; having experience in both is considered a plus. As a logical thinker with expertise in insurance functional, design, and architectural aspects, you should be able to adapt to emerging ecosystem changes and collaborate with technical architects to devise optimal solutions for the insurance industry by leveraging digital and cloud technologies to offer Software as a Serv...

Responsibilities: Design and implement software systems with various Microsoft technologies and ensure compliance to all architecture requirements. Define, design, develop and support the architecture of Tax products / Apps used across KPMG member firms by collaborating with technical and non-technical business stakeholders efficiently. Create and improve software products using design patterns, principles refactoring and development best practices. Focus on building Cloud Native Applications by revisiting the on-premises apps and co-ordinating on the Cloud Transformation journey. Provide excellent client facing service working with stakeholders across different geographical locations. Abili...