51 Saas Environment Jobs - Page 2

Freshworks is on a mission to help businesses provide exceptional customer and employee experiences through innovative and affordable software solutions. With a global presence and a diverse suite of cloud-based products, Freshworks is a leader in the software-as-a-service industry. We are seeking a highly skilled and collaborative individual with expertise in Deals Desk, Order Management, and Billing in a SaaS environment. In this role, you will be responsible for identifying and driving system enhancement initiatives on CPQ, CRM, and more, in close collaboration with both business and IT teams. Key Responsibilities: - Collaborate with Deals Desk and Order Management teams to automate proce...

About Us Knowmax is the leading provider of customer experience knowledge management solutions globally that help solve customer problems. We help unicorns & Fortune 500 clients globally to revolutionize the way CX knowledge is created, curated, and consumed. We are a fast-paced tech startup that innovates daily to make solving customer problems easier for our clients" employees and agents. Knowmax is profitable, bootstrapped, and operates with a lean team across functions. Demonstrating value to numerous Billion $ companies across geographies, we are industry agnostic with significant global exposure. We are seeking a dynamic Partnerships & Alliances Leader to join our team, where you'll pl...

As a Technical Account Manager (TAM) in Bangalore, you will be the primary point of contact for all technical and product-related activities post Go-live for Super Enterprise Merchants. Your role involves building and nurturing strong relationships with customer technical contacts, addressing challenges, and transforming them into advocates for our products. You will establish and maintain robust relationships with Super Enterprise Merchants, serving as the go-to person for all technical and product-level discussions after Go-live. Proactively engaging with customers to understand their queries, conduct hands-on troubleshooting, and ensure timely resolution of technical challenges is a key r...

The Client Support Specialist acts as a support resource to the customer base utilizing ICE Mortgage Technology products, services, platform technologies, and workflows. You will deliver complete resolutions in a timely manner to address customer questions, concerns, and errors encountered in their use of ICE Mortgage Technology products and services. This role requires strong communication skills, problem-solving abilities, and a proactive approach to ensure client satisfaction. As a Client Support Specialist, your responsibilities include being the first point of contact for clients reporting incidents and issues. You will leverage technical expertise to assist clients in the use of ICE Mo...

As a strategic and data-driven Account-Based Marketing (ABM) Manager at Zinrelo, you will be responsible for developing and executing personalized and targeted marketing campaigns for high-value target accounts. Collaborating with sales, product, and customer success teams, you will design and implement account-based strategies to enhance customer engagement, generate qualified leads, and accelerate revenue growth. Your key responsibilities will include leading the creation and implementation of the ABM strategy, aligning marketing initiatives with sales goals, and working closely with cross-functional teams to share insights and coordinate campaign execution. You will identify and segment t...

As a Support Specialist 1 - Chat & Email at WebPT, you will be at the forefront of providing assistance to customers using our software products. Your role will involve leveraging your in-depth knowledge of WebPT's offerings to ensure that customers maximize the benefits of our products. It will be crucial for you to become well-versed in all aspects of WebPT products and effectively communicate your expertise to accommodate various learning styles. At WebPT, we are dedicated to hiring exceptionally talented individuals and equipping them with the necessary tools to excel in their roles. Your responsibilities as a part of our team will include: - Serving as the primary point of contact for a...

As a Solutions Engineer at Vimeo, you will be an integral part of the Solutions Engineering team based in Delhi, India (Remote). Your primary responsibility will involve working closely with our diverse customer base to understand their needs and effectively communicate how Vimeo's innovative, intuitive, and secure video platform can address those needs. At Vimeo, we prioritize the customer by putting them at the heart of every story. We believe in pursuing excellence through continuous learning, embracing failure as a stepping stone to success. Taking ownership, leading with integrity, and promoting a culture of inclusivity are key values that define our team. We encourage diverse perspecti...

The Director of Sales Enablement plays a crucial role in driving revenue growth and enhancing the performance of the sales team at Zycus. Your responsibilities will include designing and implementing certification programs to ensure sales professionals are well-equipped to effectively pitch Zycus solutions, differentiate offerings in competitive scenarios, and navigate the sales cycle successfully. Your key responsibilities will revolve around Sales Readiness & Training, Pipeline & Sales Process Optimization, Sales Technology & Tools, Content Development & Resources. You will be responsible for creating and maintaining certification programs, optimizing the sales process, managing sales tech...

As a Technical Writer on a contract basis with LRN in Mumbai, India, you will have the opportunity to utilize your writing expertise to contribute to a global company that aims to promote ethical behavior and inclusive cultures. LRN is a SaaS-based e-Learning provider operating in the US, EMEA, APAC, and LatAm regions, serving over 2,800 companies worldwide, including renowned brands. By offering e-learning courses, LRN assists organizations in navigating complex regulatory landscapes and fostering responsible practices that lead to a sustainable competitive advantage. In this role, you will be responsible for creating high-quality technical documentation that includes how-to guides, user ma...

What You`ll Do Build scalable, cloud-native web applications using modern architecture patterns. Collaborate with product managers and designers to translate business needs into technical solutions. Contribute to high-quality code through test automation, code reviews, and best practices. Drive product features from concept to production with ownership and accountability. Participate in Agile ceremonies and provide input into technical direction. Continuously evaluate and integrate new technologies and tools as appropriate. Work on either back-end services or front-end interfaces depending on your expertise. ________________________________________ What You Bring Experience: 5-12 years of de...

What You`ll Do Build scalable, cloud-native web applications using modern architecture patterns. Collaborate with product managers and designers to translate business needs into technical solutions. Contribute to high-quality code through test automation, code reviews, and best practices. Drive product features from concept to production with ownership and accountability. Participate in Agile ceremonies and provide input into technical direction. Continuously evaluate and integrate new technologies and tools as appropriate. Work on either back-end services or front-end interfaces depending on your expertise. ________________________________________ What You Bring Experience: 5-8 years of dev...

You will leverage your technical expertise to assist clients in utilizing their ICE Mortgage Technology software solutions effectively. You will be responsible for resolving problems independently and in a timely manner for 85% of the cases assigned to you. It is essential to maintain service level attainment to departmental standards and strive for first-call resolution while also ensuring appropriate technical escalation rates. You must be able to identify and respond to systemic customer-impacting issues and actively participate in the product defect/enhancement closed loop process. Following company and departmental guidelines and policies for customer interaction is crucial. You will pl...

At Curriculum Associates, we believe in the potential of every child and are changing the face of education technology with award-winning learning programs like i-Ready that serve a third of the nation's K-8 students. For more than 50 years, our commitment to making classrooms better places, serving educators, and supporting accessible learning experiences for all students has driven the continuous improvement of our innovative programs. Our team of more than 2,500 employees is composed of lifelong learners who stand behind this mission, working tirelessly to serve the educational community with world-class programs and support every day. As a Senior Product Manager at Curriculum Associates,...

Why project44 At project44, we believe in better. We challenge the status quo because we know a better supply chain isnt just possibleits essential. Better for our customers. Better for their business. Better for the world. With our Decision Intelligence Platform, Movement , were redefining how global supply chains operate. By transforming fragmented logistics data into real-time, AI-powered insights, we empower companies to connect instantly, see clearly, act decisively, and automate intelligently. Our Supply Chain AI enhances visibility, drives smarter execution, and unlocks next-gen applications that keep businesses moving forward. Headquartered in Chicago, IL with a 2nd HQ in Bengaluru, ...

About Us: At Learnyst, we empower educators and enterprises to deliver secure online learning experiences. With 12,000+ educators and organisations relying on our platform, were growing fast and looking for passionate professionals to join our journey. Were hiring an HR Manager to help us attract, retain, and grow great talent while shaping a strong workplace culture. Role Overview: As an HR Manager with 4+ years of experience, youll lead recruitment, employee engagement, and HR operations for our growing team. This is a great opportunity to make a direct impact in a fast-paced SaaS environment. Roles and Responsibilities: Talent Acquisition & Management Lead recruitment for tech and non-tec...

You will be working for our client, Masai, in a dynamic and fast-paced environment. As a qualified candidate, you should possess an AWS Certification and have a strong foundation in networking and cloud computing. Additionally, we are looking for individuals who are set to graduate in 2024 or 2025. Your primary responsibilities will include monitoring the availability and performance of production environments, with a focus on enhancing the efficiency and reliability of SaaS services. You will be tasked with optimizing cloud infrastructure capacity planning, which is entirely hosted on AWS. In case of incidents, you will be responsible for managing emergency responses, ensuring prompt mitiga...

The Centric Pricing and Inventory Business Unit is a fast-growing and fast-paced team offering exciting opportunities for entrepreneurial-spirited individuals who want to contribute to innovative AI-based in-season pricing and inventory solutions. As a part of this team, you will need to demonstrate a real sense of initiative and autonomy in handling various situations. Centric is actively expanding its presence in the fashion/apparel, beauty, and home markets by providing solutions in Market Intelligence & Trends, as well as Price & Inventory optimization automation. Effective customer interaction and problem-solving abilities are crucial for success in this role. In this position, you will...

As the Team Lead - Digital Customer Success Programs at Responsive, you will play a crucial role in supporting the daily operations, execution, and leadership of the India-based Digital CS team. Your responsibilities will involve a blend of people leadership and hands-on participation in the design, implementation, and refinement of digital customer success programs. You will work closely with Digital Project Managers and a Community Manager to ensure alignment, productivity, and the delivery of high-quality digital CS programs at scale. Reporting directly to the Manager of Digital Customer Success based in the U.S., you will act as the primary point of contact for team operations in India. ...

You should have 4-6 years of prior experience in the field with an advanced understanding of OOPS and knowledge of SDLC (Software Development Lifecycle). Experience of working in an Agile environment is required along with the ability to design for scale and performance. You should be able to conduct peer code reviews, possess solid problem-solving skills, and have hands-on programming experience. Expertise in data structures and algorithms is a must. Qualifications include a degree in Computer Science or equivalent practical experience, experience with large-scale systems, good knowledge of Java and the Spring Boot framework, prior experience with AWS, and experience with open-source projec...

As a Senior Manager, ICX at Adobe, you will lead a high-performing Tech support team dedicated to delivering exceptional service for Adobe's products and solutions. Your role will involve blending technical support excellence with strategic sales alignment, fostering a support culture that not only resolves issues but also enhances customer value through education, engagement, and tailored solution recommendations. Your key responsibilities will include leading and developing a team of technical support staff to ensure exceptional customer experiences for Individual & Business levels across creative and digital experience products. You will drive customer satisfaction by resolving issues eff...

You will be joining Oracle NetSuite's Professional Services team as a Practice Manager, playing a vital role in managing and developing the Project Management and Consulting community. Your responsibilities will include overseeing project delivery, managing delivery risks, ensuring compliance standards, and driving customer success. Your performance will be measured based on team targets, improvements, project risks, revenues, and customer achievements. As the Practice Manager, you will lead a team of resources, manage resource planning and staffing for various service engagements, and maximize billable utilization. You will serve as an escalation point for services, engagements, and people ...

We are seeking an AWS Kubernetes Engineer with experience working in a SaaS environment and/or with microservices architectures . The ideal candidate will have expertise with a core language and framework (Java, C#, Python) , and significant experience with AWS cloud infrastructure , specifically adhering to the AWS Well-Architected Framework . You should be proficient with AWS and infrastructure as code using tools such as Pulumi, Terraform, or CloudFormation, and have strong experience managing services in a Kubernetes container environment . Key Responsibilities AWS & Kubernetes Management : Design, deploy, and manage applications and services within AWS cloud infrastructure , with a stro...

As a member of the Snowflake team, you will have the opportunity to work alongside engineering teams, providing expert leadership and advice on secure architecture, design, and implementation. Your role will involve creating and scaling security products and services that developers love, with a focus on modern languages and technologies in a true multi-cloud/SaaS environment such as AWS, GCP, Azure, Salesforce, and more. You will also consult on AI-Security best practices, collaborate on identifying & mitigating AI-specific risks, and lead with code, automation, and data in all your endeavors. Your contributions will extend across partner teams, with strong support from the business. To exc...

As a member of the Snowflake team, you will have the opportunity to work alongside engineering teams, offering expert leadership and guidance on secure architecture, design, and implementation. Your role will involve creating and scaling security products and services that are developer-friendly and in high demand. You will be tasked with enhancing your skills in securing modern languages and technologies within a multi-cloud/SaaS environment, including AWS, GCP, Azure, Salesforce, and other platforms. Additionally, you will provide consultation on AI-Security best practices and collaborate on identifying and mitigating AI-specific risks. Leading with a focus on code, automation, and data is...

You will be joining Oracle NetSuite, where the belief in the permanence of cloud technology is shared by over 20,000 customers. The company advocates for businesses to operate without the burden of traditional data centers and costly staff. NetSuite aims to make businesses lean, efficient, and agile by offering a cloud-based, unified system that drives unprecedented capabilities for business growth. Established in 1998 as a pioneer in cloud ERP, Oracle NetSuite's global business unit has revolutionized customer operations, eliminating the high costs and inefficiencies associated with on-premise systems. Working at Oracle NetSuite requires dedication and smart work. The company values fierce ...