0.0 years

0 Lacs

india

Remote

Responsibilities: Provide Exceptional Customer Support: Interact with US-based clients to deliver high-quality support for Voice over Internet Protocol (VOIP) services. Address client queries, concerns, and technical issues via phone and other communication channels. Ticketing Tools Management: Utilize ticketing tools to log, track, and resolve customer issues efficiently. Ensure accurate and detailed documentation of customer interactions and issue resolutions. SaaS-Based Product Expertise: Demonstrate expertise in SaaS-based products, particularly in the realm of Voice over IP. Troubleshoot and resolve technical issues related to the SaaS platform. Technical Proficiency: Possess a strong t...

Posted 22 hours ago

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Technical Program Manager Poppulo

8.0 - 10.0 years

0 Lacs

bengaluru, karnataka, india

Remote

Introduction Are you searching for an opportunity to play a key role in driving the dramatic growth of a highly successful software company At Poppulo, we're working on what's next in communications and workplace technology. As a pioneer in this industry, we understand that meaningfully reaching every employee is hard. And so is managing office space in a hybrid world. And so is improving the customer and guest experience. We exist to make each of these things easier. We exist to bring harmony to our customers.? And we do that at enterprise scale. Our omnichannel employee communications, customer communications, and workplace experience platform is trusted by over 6,000 organizations today, ...

Posted 3 weeks ago

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Quality Assurance Engineer TIGI HR

3.0 - 5.0 years

0 Lacs

ahmedabad, gujarat, india

On-site

Position: Quality Assurance Engineer Location: Ahmedabad (On-site) Experience: 35 Years Job Summary: We're looking for a QA Engineer with strong manual and automation testing skills and hands-on experience in SaaS-based products and networking protocols (TCP/IP, DNS, DHCP, VPNs, SNMP). You'll work closely with dev and product teams to ensure high-quality releases through functional, regression, integration, and performance testing. Key Requirements: 3+ years of QA experience (SaaS product/project experience is a must ) Strong knowledge of manual testing, bug tracking (JIRA/TestRail), agile processes Experience with APIs (Postman), SQL, JMeter Exposure to Selenium, Appium, CI/CD pipelines, sc...

Posted 1 month ago

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Quality Assurance Engineer TIGI HR

3.0 - 5.0 years

0 Lacs

ahmedabad, gujarat, india

On-site

Posted 1 month ago

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Product Manager Intuit

10.0 - 15.0 years

0 Lacs

bengaluru, karnataka, india

On-site

Overview Come join the Virtual Expert Platform (VEP) team as a Principal Product Management in Conversation platform where you will foster an environment of technology innovation and customer obsession. In this role you will be the Technical PM's building technologies to enable AI powered connections between customers to experts across all intuit product lines. In this role you'll be a part of the Intuit Virtual Expert Platform which delivers core common capabilities for all Intuit customers and products around the world, and plays a key role in driving customer benefi t, growth, and long-term differentiation for the company. In joining the Intuit Platform team, you will lead product strateg...

Posted 1 month ago

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