5 Saas Architecture Jobs

As a Technical Support Specialist for our SaaS platform, you will play a crucial role in providing expert assistance to users, ensuring prompt resolution of technical issues, delivering exceptional customer experiences, and maintaining product usability. Your responsibilities will include troubleshooting complex application issues, collaborating with various teams, and documenting solutions effectively. You will be responsible for offering second-level and third-level technical support to our global English-speaking customers through email, chat, and ticketing systems. Managing a ticket queue based on department SLAs will be essential to ensure timely and accurate responses. Your expertise will be crucial in diagnosing, troubleshooting, and resolving application issues related to configuration, integrations, APIs, performance, and user access. In cases of complex issues, you will escalate them to the development or product teams while providing detailed technical documentation. Collaboration with engineering, QA, and product teams will be key to verifying and tracking incident reports and resolving complex issues efficiently. Additionally, you will be involved in testing, reproducing, and debugging software errors and maintaining detailed records for internal use. Your role will also involve maintaining accurate ticket records, updating knowledge base articles, and creating user documentation. Guiding internal users and customers through step-by-step solutions, communicating effectively with both technical and non-technical users, will be a part of your daily tasks, ensuring clarity and professionalism in all interactions. To excel in this role, you should possess at least 2 years of technical support experience, preferably in SaaS or cloud-based applications, along with strong problem-solving and analytical skills. Excellent written and verbal English communication skills are essential, as well as familiarity with APIs and browser developer tools. Experience with CRM or ticketing tools, such as Freshdesk, will be beneficial for this position. While not mandatory, preferred qualifications include an understanding of SaaS architecture, cloud platforms like AWS and Azure, and web technologies. Basic knowledge of JSON, REST APIs, and integration flows would also be advantageous. Experience in supporting B2B enterprise clients would be considered a plus in this role.,

As a Technical Project Manager-Dot Net at Algorithms Software Private Limited, you will be responsible for overseeing large-scale projects in the Construction and Civil Engineering industries. Your role will involve managing the full lifecycle of projects, ensuring they are delivered on time, within budget, and with high quality solutions. You will work with modern IT technologies such as .NET, MVC, Azure DevOps, and CI/CD pipelines, while collaborating with cross-functional teams in both agile and traditional environments. Your duties and responsibilities will include overseeing project control, monitoring performance, managing risks and issues, allocating resources, facilitating internal communication, and producing regular status reports for leadership review. You will need to have expertise in SDLC, technical knowledge of .NET Core MVC and Flutter, familiarity with ERP development for the construction industry, and proficiency in project management skills such as planning, risk management, resource allocation, stakeholder management, and tool proficiency. To excel in this role, you should possess strong leadership and soft skills, including team leadership, problem-solving abilities, effective communication with technical and non-technical stakeholders, adaptability to dynamic environments, and a results-oriented approach. Preferred qualifications include a graduate degree, certifications such as PMP, PRINCE2, or Certified Scrum Master (CSM), 8-10 years of experience in Software Development and Project Management, and a track record of delivering projects on time and within budget. If you are a seasoned Technical Project Manager with experience in Dot Net development, ERP development for the construction industry, and a passion for driving digital transformation in the Engineering & Construction sector, we invite you to apply for this exciting opportunity at Algorithms Software Private Limited in Mumbai.,

Hiring Platform/Technical Architect in Mumbai/Pune! 10+ yrs exp in SaaS, cloud (AWS/Azure/GCP), microservices & AI/ML. Lead architecture, modernize systems, drive performance & scalability in fast-growing tech. Startup experience preferred.

Job Description: We are hiring a highly skilled Java Full Stack Developer for one of our esteemed US-based clients. The ideal candidate should have strong expertise in backend and frontend technologies, with a focus on Java 11, Spring Boot 3.x, Microservices, and Angular 14+ , along with solid experience in scalable SaaS solutions, DevOps practices, and cloud platforms. Key Responsibilities: Design, develop, and maintain scalable full-stack web applications. Develop RESTful APIs and Microservices using Java 11, Spring Boot 3.x . Build dynamic and responsive user interfaces using Angular 14+ (standalone components, performance optimization). Implement caching, database versioning, and CI/CD pipelines. Collaborate with cross-functional teams to define, design, and deliver new features. Ensure application performance, scalability, and reliability. Conduct code reviews, unit testing, and participate in Agile ceremonies. Manage deployments, build frameworks, and follow DevOps best practices. Handle state management using NgRx, Akita, or similar libraries. Write automated tests using Cypress, Jasmine, Karma, and follow TDD principles. Troubleshoot and resolve production issues. Technical Skills Required: Backend: Java 11, Spring Boot 3.x, Microservices, JPA, REST APIs, Liquibase, Redis Cache. Frontend: Angular (6+ years), Angular 14+ (3+ years, standalone components), TypeScript, JavaScript, HTML5, CSS3, RxJS. Database: PostgreSQL (any DB knowledge acceptable), SQL. DevOps & Tools: Docker, Kubernetes, SonarQube, Linters, Bitbucket, Git, CI/CD pipelines, Visual Studio Code. Testing: Cypress, Jasmine, Karma, Unit Testing, Test-Driven Development. Cloud: Azure / AWS (any one). Other: Object-Oriented Design, Design Patterns, SaaS architecture, distributed systems, platform-level DevOps. Preferred Qualifications: Proven experience developing scalable SaaS solutions for 1000+ concurrent users. Strong understanding of application architecture and integration patterns. Solid knowledge of HTTP/HTTPS protocols, TCP/IP networking. Excellent communication, problem-solving, and analytical skills. Experience working in Agile development environments.

Job Requirements Our purpose is to help a billion people find the right job! Phenom is an AI-Powered talent experience platform that is redefining the HR tech space. We have grown into a global organization with offices in 6 countries and over 1,600 employees. As an HR tech unicorn organization, innovation and creativity is within our DNA. Come help us make every talent moment Phenomenal! The Solution Architecture teams plays an integral role in the end to end customer journey including pre-sales support, implementation as well as customer upsells and renewals If you like to tackle complex business challenges, solve sticky technical problems, and provide expert consultation, this is the role for you. We're looking for a full-time phenomenal Solution Architect to join our One Global Delivery team! Part technologist, part consultant, the Solution Architect plays a vital role providing technical expertise for all major client projects. You will participate in client calls and work cross-functionally across the entire organization to bridge the gap between business problems and technical solutions. What You'll Do Facilitate technical discussions in a consultative manner to clarify needs and develop targeted recommendations that maximize client ROI. Lead technical and integration discovery conversations with clients to gather requirements needed to implement the platform and integrate with existing tech stacks. Tenaciously question, challenge assumptions, and analyze information to diagnose the root of an issue, design optimal solutions, and assess short- and long-term impact of recommendations. Effectively communicate complex technical requirements to internal and external audiences of varying levels of technical expertise. Drive operational excellence and help the team scale by creating documentation, developing knowledge sharing mechanisms, and improving internal processes. Proactively communicate and coordinate with clients and internal teams in multiple time zones to ensure deliverables are met. Expertly manage competing needs and simultaneous projects, reallocating resources and reprioritizing tasks to best serve clients and the organization. Serve as a subject matter expert on Phenom SaaS architecture, services, integrations, and best practices internally and in customer calls. What You've Done 6+ years of relevant hands-on technical solutioning and/or implementation experience Proven experience in consultative roles requiring strong relationship management and communication skills. Past experience designing solutions and integrations for enterprise environments. Experience designing on SaaS, microservices, or multi tenancy architecture would be an asset(s). Prior work with application integrations and mapping using different methods, including Web Services, SSO, and integration testing tools. Strong knowledge of cloud computing, Java, web technologies, hosting fundamentals, URL parameters, SFTP, and email server integrations to lead discovery and answer questions. Experience supporting a global portfolio and coordinating with global teams. Bachelor's Degree in Technology or related field Hands on development experience would be an asset Exposure to and knowledge of Artificial Intelligence and Machine Learning would be an asset(s). Prior experience in Talent Acquisition/Human Resources technologies would be an asset(s). Benefits We want you to be your best self and to pursue your passions! Health and wellness benefits/programs to support holistic employee health Flexible hours and working schedules, as well as parental leave for new parents Generous vacation policies & holiday time off Growing organization with career pathing and development opportunities Tons of perks and extras in every office and even to those who work remotely! Salary Expected salary range $135,000 - $155,000 Please note the Salary range is subject to change in the future in accordance with Phenom's policies Diversity, Equity, & Inclusion Our commitment to diversity runs deep! Diversity is essential to building phenomenal teams, products, and customer experiences. Phenom is proud to be an equal opportunity employer taking collective action to build a more inclusive environment where every candidate and employee feels welcomed. #LI-PL1