243 Saas Applications Jobs - Page 6

Extensive Experience in developing and maintaining CI/CD process for SaaS applications by accessing tools like Maven, Jenkins, Git, etc. Strong Scripting experience in Python Strong experience in Terraform CI/CD Web App AWS Strong AWS experience related to Devops and Infra services Strong Containers exp like Kubernetes, Docker, etc. Experience with Release Management. Implementing various development, testing, automation tools, and IT infrastructure. Proficient in writing Terraform scripts (Hands on with Terraform Command Line) Should have good hands-on end to end devops design and architecture experience Strong research attitude to learn new technologies. Strong solution mindset

Job Title: Senior Software Engineer About Skyhigh Security: Skyhigh Security is a dynamic, fast-paced, cloud company that is a leader in the security industry. Our mission is to protect the worlds data, and because of this, we live and breathe security. We value learning at our core, underpinned by openness and transparency. Since 2011, organizations have trusted us to provide them with a complete, market-leading security platform built on a modern cloud stack. Our industry-leading suite of products radically simplifies data security through easy-to-use, cloud-based, Zero Trust solutions that are managed in a single dashboard, powered by hundreds of employees across the world. With offices in Santa Clara, Aylesbury, Paderborn, Bengaluru, Sydney, Tokyo and more, our employees are the heart and soul of our company. Skyhigh Security Is more than a company; here, when you invest your career with us, we commit to investing in you. We embrace a hybrid work model, creating the flexibility and freedom you need from your work environment to reach your potential. From our employee recognition program, to our ‘Blast Talks' learning series, and team celebrations (we love to have fun!), we strive to be an interactive and engaging place where you can be your authentic self. We are on these too! Follow us on LinkedIn and Twitter @SkyhighSecurity . Role Overview: We are hiring for a Senior Software Engineer who will help develop next-generation security solutions for SAAS applications. This position is an integral part of the Skyhigh Security business segment. Skyhigh Security and its team members remain committed to keeping governments and enterprises safe. This position is dedicated to and part of the Skyhigh Security business. About the Role: Exposure to developing Web-based applications with 6 to 8 years of experience. Build solutions to secure data in SAAS applications. Have understanding of AWS services and expertise in deploying, and debugging cloud-based applications using AWS. Work with product manager to analyse the requirements, create standardized solutions across partners. Work with Architect to create end-to-end cloud solution, ensuring high scalability, availability, performance and cost optimisation. Estimating, prioritising and planning project deliveries. Troubleshoot customer issues and work with appropriate development, product teams on issue resolution on end-to-end basis. Passion to work with demanding customers Document, user stories/use cases, functional specification and design. About You: 6+ years of solid experience in designing and development of native Cloud/API-based software solutions, with a deep focus on usability, performance and integration with downstream web services. Objective Oriented skills with a nifty ability to create clean interfaces and operate at the right levels of abstraction. Solid coding skills using Java programming language. Exposure to designing and scaling solutions with Amazon Web Services (AWS). Experience working with NoSQL and SQL DBs. Exposure to Micro-services Architecture for cloud components and its pros and cons. Experience to convert a problem statement to a design and Implementation. Participate in weekly code reviews with Engineers. Can understand impact of code changes- both programmable and logical changes. Company Benefits and Perks: We believe that the best solutions are developed by teams who embrace each other's unique experiences, skills, and abilities. We work hard to create a dynamic workforce where we encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees. Retirement Plans Medical, Dental and Vision Coverage Paid Time Off Paid Parental Leave Support for Community Involvement We're serious about our commitment to a workplace where everyone can thrive and contribute to our industry-leading products and customer support, which is why we prohibit discrimination and harassment based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.

Required Qualifications . 12+ years of experience in application security, DevSecOps, or cloud security within enterprise Java environments. Strong knowledge of penetration testing, static/dynamic analysis, and tools like SpotBugs, Polaris, Acunetix, OWASP ZAP, etc. Expertise in secure coding, vulnerability assessment, and remediating common issues like SQL injection, XSS, and insecure deserialization. Hands-on experience with Docker, Kubernetes, Helm, and cloud-native security tooling. Familiarity with SaaS security concerns: multi-tenancy, access isolation, data encryption, and secure APIs. Experience integrating security into CI/CD pipelines and using GitOps principles. Preferred Qualifications Certifications such as OSCP, CEH, CISSP, or CKS (Certified Kubernetes Security Specialist). Prior experience with security automation, policy-as-code, or container scanning platforms (e.g., Trivy, Aqua, Prisma). Knowledge of threat modeling frameworks (e.g., STRIDE) and secure architecture principles. Exposure to Gen AI tools for secure code analysis, vulnerability triaging, or automated documentation.

Immediate Openings on Sr. Visual & Interaction Designer _ Bangalore_Contract Experience: 10+ Years Skill: Sr. Visual & Interaction Designer Notice Period: Immediate . Employment Type: Contract Job Description Relevant Experience : 10 years. Top 3 skills : *Interaction Design. *Motion design, * Animation design along with visual design. Qualifications 10+ years of experience in User Experience Design, Product Design, Interaction & Visual Design. Technically proficient and experienced in building advanced interactive prototypes. Expert-level skills in prototyping & design tools such as Sketch, Figma, Zeplin, Miro, Principle, Adobe Creative Suite (and other equivalent tools) is a must. Experience with interaction design ProtoPie preferred. A portfolio demonstrating: user experience design of multiple products successfully; strong expertise in applying interaction design patterns to solve complex workflows, as well as in visual design, information hierarchy, design system, layout, composition, iconography, and typography. Proven ability to communicate design thinking and strong UX background with user centric problem-solving approach. Knowledge of front-end development (HTML/CSS), how it impacts design, and the skills to provide practical feedback to Development teams. Experience with motion graphics, movie editing, and/or interaction design. Experience with software development, midsize or larger SaaS environments preferred. Bachelor's or Master's degree in interaction design, industrial design, product design, service design, human-computer interaction, or equivalent experience .

Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieveRead on. Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose "” a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose "” people "”then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you. Position Overview:UKG is looking for a Lead Product Management to be part of our Compensation Management Product team. You will play a pivotal role in driving and executing on our vision. You will be working closely with a high performing team of product managers and engineers to drive our Compensation Management suite to the next levels of innovation to meet our customer's complex needs.Responsibilities:- Partner with the product leadership teams to develop and execute a product roadmap aligned with the overall business objectives- Work closely with engineering to deliver high quality solutions that exceed customer expectations- Build and maintain strong relationships with customers and partners to understand their needs and translate them into actionable product requirements- Partner with cross-functional teams to assure requirements are met since our Compensation solution needs to work together with HR, Payroll, and Talent Management solutions- Partner with go-to-market teams to ensure support, sales, and services organizations are enabled to support, sell, and service all new capabilities that are released- Acquire a deep understanding of our Compensation and related solutions and domains to be able to write the detailed requirements needed to guide engineers to build solutions- Create and execute on detailed test cases and write requirements for automated testing to assure high quality releasesQualifications:- 3-5 years of product management experience in SaaS applications for B2B solutions within an Agile environment- Experience with solutions in the HCM and People Management space is highly desired, especially compensation management experience, but not required- Proven track record of successfully launching and scaling products, in mid-market or enterprise space- Highly motivated, self-starting mindset, with the ability to quickly come up to speed on highly complex domains and applications.- We work in a hybrid model. 3 days per week in the office is required when not traveling. Local candidates highly preferred1. Experience10+ year of experience in industry & minimum of 10 years of experience in product management, including a track record of successfully leading and managing product teams.2. Compensation Management ExpertiseExperience building Compensation Management solutions and a deep understanding of compensation domain and best practices.3. Technical BackgroundSolid technical acumen with the ability to collaborate effectively with engineering teams and understand complex technical requirements - but also to break complex topics into simple terms for diverse audiences.4. Strategic ThinkerProven ability to think strategically, develop product strategies, and translate them into actionable plans.5. Leadership Skills: Demonstrated leadership and team management skills, with the ability to inspire, motivate, and develop high-performing product teams and individuals who reach their potential.6. Customer-FocusedDeep customer empathy with a passion for understanding customer needs and delivering exceptional user experiences. Experience working with both end customers and Engineering as a customer is a plus.7. Strong CommunicationExcellent verbal and written communication skills, with the ability to effectively present complex ideas and influence stakeholders at all levels of the organization. Where we're going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! in the Application and Interview Process UKGCareers@ukg.com

GCS - Product Support Specialist (L1) | Night Shift - US EST/+ PST | Pune The Product Support Engineer is part of the Global Customer Support Team, responsible for providing Level 1 support to clients on the Cornerstone OnDemand products. Product Support Engineer works via telephone and electronic communication (CRM) with clients to acknowledge, analyse, and resolve complex application software related questions and troubleshoot issues encountered in applications. This position requires a hands-on individual, who can passionately and patiently educate our clients on, how our product is designed to work, and excels in problem solving skills, has eagerness to learn and brings customer centric mindset. In this role you wil Provide day to day functional and technical software application support in a 24x7 environment to our clients including functionality testing and troubleshooting as needed. Ensure proper, timely, and ongoing follow-up on assigned cases to ensure service level agreements (SLA) are met and client satisfaction is high (CSAT). Time-bound and superior customer communication over CRM (salesforce), phone and email to prevent case staleness/ageing and preventing backlog. Follow work on hand prioritization while dealing with cases carrying high customer impact and deliver time bound resolution in line with customer expectations. Where necessary, time bound engagement of next level support with proper triage and case documentation. Attain and maintain product certification on Cornerstone products in adherence with Cornerstones Product Certification Program achieving deep understanding and expertise over Cornerstone applications. Active engagement with Knowledge base and forums utilizing help channels/resources. Consistently deliver aligning with set goals and beyond Collaborate with team members from all around the world. Consideration of privacy and security obligation. You've got what it takes if you have Bachelors degree in computer science or equivalent with 1-3 years of customer facing application support experience (Preferably SaaS environment) Hands-on experience working on and debugging issues with access management, Single-Sign-On, etc. Basic awareness about SaaS, cloud computing, FTP, SSO, SMTP, HTML, etc. Highly organized with understanding of processes, SLA's and tools used in product support ecosystem. Superior written and verbal communication skills. Customer centric mindset, with passion for helping customers and providing excellent customer service. Positive Attitude with ability to thinking out of the box. Patient, Organized, Composed and Good Listener, thoughtfully responding to any situation. Strong analytical and problem-solving skills. Strong team player promoting and influencing positive team spirit towards inclusive success. The role requires working in 24x7 environment (mostly US shifts) Compensation: INR 6.5L to INR 10 L Base + Shift Allowance (INR 1200/Day) + Cabs (Pick & Drop ) + Fully Catered Meals on Board This is a "Work from Office" Role

Company Profile: StrideOne is more than an NBFC; we are a financial institution for Indian startups and businesses, offering a full suite of financial services under the 'One' umbrella. As a new age finance partner, our "Entrepreneur-first approach and Agile framework" enable us to provide full-stack solutions tailored to the unique needs of unicorns, SME's and MSMEs across various industries. With our in-house technology and experienced finance team, StrideOne delivers bespoke financial programs that cater to the specific requirements of each sector. Our journey as a group is just beginning, yet we already boast of 100+ startups, echoing Stride Ventures legacy and commitment to empowering entrepreneurs. At StrideOne, we believe that an organisation is built by its people. We foster a very open and welcoming culture that encourages honest conversations, analytical thinking, and innovation, free from bias and hierarchical constraints. Position Overview: We are seeking a highly skilled Senior Software Engineer specializing in Software-as-a- Service (SaaS) development, with an emphasis on security best practices, protocols, and technologies. The ideal candidate will be passionate about building secure, scalable, and resilient cloud-based applications. You will work closely with cross-functional teams to design and implement features, conduct security audits, and proactively address vulnerabilities across our platform. You will have the opportunity to influence product architecture, lead security initiatives, and ensure that security is embedded in every stage of the development lifecycle. Key Responsibilities : - SaaS Architecture & Design: Design and implement highly scalable, available, and secure SaaS applications. You'll be responsible for designing multi-tenant architectures, ensuring data isolation, and leveraging modern cloud infrastructure to ensure the platform scales efficiently. - Security Focused Development: Develop and enforce secure coding standards and best practices for cloud-based applications and APIs. Conduct regular code reviews with a focus on security vulnerabilities. - API & Microservices Design: Design and implement secure, scalable, and maintainable APIs and microservices that integrate seamlessly with the SaaS platform. Ensure the use of best practices for service discovery, communication, and fault tolerance. - Performance Optimization: Identify and resolve performance bottlenecks in the application and infrastructure, ensuring scalability and responsiveness under varying load conditions. - Compliance & Regulatory Requirements: Ensure that our SaaS oerings comply with industry standards and regulations (e.g., GDPR, HIPAA, SOC 2, ISO 27001). Assist with audits and security certifications. - Collaboration & Leadership: Work closely with product managers, QA engineers, and other stakeholders to define and implement new features and improvements. Collaborate with the infrastructure team to ensure seamless deployment and scaling of the application. Also mentor and guide junior engineers on secure coding practices and development techniques. - Security Automation & Monitoring: Implement logging, monitoring, and alerting systems to continuously assess the security posture of the application. Stay up to date with the latest security trends, vulnerabilities, and best practices. Promote security awareness and training within the engineering team. Qualifications : - Experience : 3+ years of experience in software engineering, with a focus on developing secure and scalable multi-tenant SaaS applications with customer data isolation and tenant-specific configurations. - Tech Stack : Proficiency in modern web technologies (Python is a plus), relational databases, and cloud platforms (AWS, Azure, GCP). - Microservices Architecture : Strong experience designing and developing microservicesbased architectures. Familiarity with service discovery, API Gateway, inter-service communication, and distributed systems principles. - Scalability & Performance: Experience with designing highly scalable and performant systems. Knowledge of caching, database sharding, partitioning, and high-throughput systems. - Security Expertise : Understanding of cloud security principles, cryptography, identity and access management (IAM), and secure coding practices. - Analytical Skills : Strong problem-solving skills with the ability to analyze complex security issues and provide practical solutions. - Soft Skills : Strong communication skills with the ability to explain complex technical concepts to non-technical stakeholders. Experience working in agile, collaborative environments. Preferred Qualifications: - Bachelor's or Master's degree in Computer Science, or a related field. - Experience with security incident management and response in cloud environments. - Knowledge of threat intelligence and vulnerability management.

Role Expectations : - Low level design, implementation, and unit testing of new features within product according to defined requirements within agreed timeframes. - Ensuring that code developed adheres to the performance requirements of a SaaS product. - Building front end software using React according to visual designs provided by UX team. - Maintenance of existing Client application including fast resolution of customer raised issues within the software. - Writing of unit tests to ensure that code within Clients infrastructure is of high quality. - Collaborating effectively with product design team, QA, and other stakeholders within the business to understand user needs, ensuring best customer solutions. - Estimation, self-planning, and self-managing tasks as a developer within an Agile team. - Technical documentation of process and software changes when necessary. - Protect confidential data and ensure that information security protocols are followed. Qualifications : - Bachelors and/or masters degree in computer science, computer engineering, or related technical discipline. - 5+ years professional software development experience. - Proficiency in the ReactJS. - Knowledge of SaaS application architecture and design with Azure knowledge desirable. - Knowledge of software engineering and best practices, including coding standards, code reviews, source code control, build processes, testing, and operations.

Location : Remote Timings : Full Time (As per company timings) Notice Period : (Immediate Joiner - Only) Overall Experience : 4-5 Years What qualities are we looking for ? - Technically hands-on, with deep-dive expertise in designing and developing real-time internet applications or high-scale SAAS applications - 3 - 5 years of experience in developing products with at least a couple of years in leading a team - Excellent command over Data Structures & Algorithms - Exceptional coding skills in an Object-Oriented programming language (Java/ Golang) - Strong problem-solving and analytical skills - Experience with web technologies Java, Spring, Python, Linux, Apache, MySQL, Solr, Memcache, Redis - Experience with high-performance services catering to millions of daily traffic is a plus. What will you get to do here ? - Enable best practices to help the team achieve their technical tasks and continually thrive in improving the technology of the product/team. - Drive the adoption of best practices & regular participation in code reviews, design reviews, and architecture discussions. - Experiment with new and relevant technologies, and tools, and drive innovation & adoption while measuring yourself on the impact you can create. - Implementation of long-term technology vision for your team. - Responsible for the complete architecture of your product - Creating architectures & designs for new solutions around existing/new areas - Decide technology & tool choices for your team & be responsible for them. Driving Results : - Good single contributor & good team player. - Flexible attitude towards work, as per the needs. - Proactively identify & communicate issues and risks. Other Personal Characteristics : - Dynamic, engaging, self-reliant developer - Ability to deal with ambiguity - Manage a collaborative and analytical approach - Self-confident and humble - Open to continuous learning - Intelligent, rigorous thinker who can operate successfully amongst bright people.

JD for SaaS Technical Support Engineer Position: L2.5 Engineer Exp - 3 to 6 years of exp. Job description: Minimum of 3 to 6 years of experience in Support operation framework. Maintain detailed documentation of customer interactions, support tickets, and resolutions in our ticketing system. Monitor system performance and alerts, proactively identifying potential issues before they impact customers. Collaborate with cross-functional teams, including product and engineering, to resolve customer issues and improve product functionality. Stay updated on product changes, new features, and industry trends to provide informed support and recommendations. The ideal candidate will possess strong problem-solving skills, excellent communication abilities, and a customer-first mindset, ensuring that our Customer receive the highest level of support. Strong troubleshooting and problem solving skills Knowledge of SaaS solutions, Edge computing and IOT solutions Basic understanding of networking, database and software applications Experience with Support ticketing system (Zendesk, JIRA) Good to have knowledge in Microsoft technologies such as C# and Azure Clo

Location : Remote Timings : Full Time (As per company timings) Notice Period : (Immediate Joiner - Only) Overall Experience : 4-5 Years What qualities are we looking for ? - Technically hands-on, with deep-dive expertise in designing and developing real-time internet applications or high-scale SAAS applications - 3 - 5 years of experience in developing products with at least a couple of years in leading a team - Excellent command over Data Structures & Algorithms - Exceptional coding skills in an Object-Oriented programming language (Java/ Golang) - Strong problem-solving and analytical skills - Experience with web technologies Java, Spring, Python, Linux, Apache, MySQL, Solr, Memcache, Redis - Experience with high-performance services catering to millions of daily traffic is a plus. What will you get to do here ? - Enable best practices to help the team achieve their technical tasks and continually thrive in improving the technology of the product/team. - Drive the adoption of best practices & regular participation in code reviews, design reviews, and architecture discussions. - Experiment with new and relevant technologies, and tools, and drive innovation & adoption while measuring yourself on the impact you can create. - Implementation of long-term technology vision for your team. - Responsible for the complete architecture of your product - Creating architectures & designs for new solutions around existing/new areas - Decide technology & tool choices for your team & be responsible for them. Driving Results : - Good single contributor & good team player. - Flexible attitude towards work, as per the needs. - Proactively identify & communicate issues and risks. Other Personal Characteristics : - Dynamic, engaging, self-reliant developer - Ability to deal with ambiguity - Manage a collaborative and analytical approach - Self-confident and humble - Open to continuous learning - Intelligent, rigorous thinker who can operate successfully amongst bright people.

Location : Remote Timings : Full Time (As per company timings) Notice Period : (Immediate Joiner - Only) Overall Experience : 4-5 Years What qualities are we looking for ? - Technically hands-on, with deep-dive expertise in designing and developing real-time internet applications or high-scale SAAS applications - 3 - 5 years of experience in developing products with at least a couple of years in leading a team - Excellent command over Data Structures & Algorithms - Exceptional coding skills in an Object-Oriented programming language (Java/ Golang) - Strong problem-solving and analytical skills - Experience with web technologies Java, Spring, Python, Linux, Apache, MySQL, Solr, Memcache, Redis - Experience with high-performance services catering to millions of daily traffic is a plus. What will you get to do here ? - Enable best practices to help the team achieve their technical tasks and continually thrive in improving the technology of the product/team. - Drive the adoption of best practices & regular participation in code reviews, design reviews, and architecture discussions. - Experiment with new and relevant technologies, and tools, and drive innovation & adoption while measuring yourself on the impact you can create. - Implementation of long-term technology vision for your team. - Responsible for the complete architecture of your product - Creating architectures & designs for new solutions around existing/new areas - Decide technology & tool choices for your team & be responsible for them. Driving Results : - Good single contributor & good team player. - Flexible attitude towards work, as per the needs. - Proactively identify & communicate issues and risks. Other Personal Characteristics : - Dynamic, engaging, self-reliant developer - Ability to deal with ambiguity - Manage a collaborative and analytical approach - Self-confident and humble - Open to continuous learning - Intelligent, rigorous thinker who can operate successfully amongst bright people.

Notice Period : (Immediate Joiner - Only) What qualities are we looking for ? - Technically hands-on, with deep-dive expertise in designing and developing real-time internet applications or high-scale SAAS applications - 3 - 5 years of experience in developing products with at least a couple of years in leading a team - Excellent command over Data Structures & Algorithms - Exceptional coding skills in an Object-Oriented programming language (Java/ Golang) - Strong problem-solving and analytical skills - Experience with web technologies Java, Spring, Python, Linux, Apache, MySQL, Solr, Memcache, Redis - Experience with high-performance services catering to millions of daily traffic is a plus. What will you get to do here ? - Enable best practices to help the team achieve their technical tasks and continually thrive in improving the technology of the product/team. - Drive the adoption of best practices & regular participation in code reviews, design reviews, and architecture discussions. - Experiment with new and relevant technologies, and tools, and drive innovation & adoption while measuring yourself on the impact you can create. - Implementation of long-term technology vision for your team. - Responsible for the complete architecture of your product - Creating architectures & designs for new solutions around existing/new areas - Decide technology & tool choices for your team & be responsible for them. Driving Results : - Good single contributor & good team player. - Flexible attitude towards work, as per the needs. - Proactively identify & communicate issues and risks. Other Personal Characteristics : - Dynamic, engaging, self-reliant developer - Ability to deal with ambiguity - Manage a collaborative and analytical approach - Self-confident and humble - Open to continuous learning - Intelligent, rigorous thinker who can operate successfully amongst bright people.

Notice Period : (Immediate Joiner - Only) What qualities are we looking for ? - Technically hands-on, with deep-dive expertise in designing and developing real-time internet applications or high-scale SAAS applications - 3 - 5 years of experience in developing products with at least a couple of years in leading a team - Excellent command over Data Structures & Algorithms - Exceptional coding skills in an Object-Oriented programming language (Java/ Golang) - Strong problem-solving and analytical skills - Experience with web technologies Java, Spring, Python, Linux, Apache, MySQL, Solr, Memcache, Redis - Experience with high-performance services catering to millions of daily traffic is a plus. What will you get to do here ? - Enable best practices to help the team achieve their technical tasks and continually thrive in improving the technology of the product/team. - Drive the adoption of best practices & regular participation in code reviews, design reviews, and architecture discussions. - Experiment with new and relevant technologies, and tools, and drive innovation & adoption while measuring yourself on the impact you can create. - Implementation of long-term technology vision for your team. - Responsible for the complete architecture of your product - Creating architectures & designs for new solutions around existing/new areas - Decide technology & tool choices for your team & be responsible for them. Driving Results : - Good single contributor & good team player. - Flexible attitude towards work, as per the needs. - Proactively identify & communicate issues and risks. Other Personal Characteristics : - Dynamic, engaging, self-reliant developer - Ability to deal with ambiguity - Manage a collaborative and analytical approach - Self-confident and humble - Open to continuous learning - Intelligent, rigorous thinker who can operate successfully amongst bright people.

Notice Period : (Immediate Joiner - Only) What qualities are we looking for ? - Technically hands-on, with deep-dive expertise in designing and developing real-time internet applications or high-scale SAAS applications - 3 - 5 years of experience in developing products with at least a couple of years in leading a team - Excellent command over Data Structures & Algorithms - Exceptional coding skills in an Object-Oriented programming language (Java/ Golang) - Strong problem-solving and analytical skills - Experience with web technologies Java, Spring, Python, Linux, Apache, MySQL, Solr, Memcache, Redis - Experience with high-performance services catering to millions of daily traffic is a plus. What will you get to do here ? - Enable best practices to help the team achieve their technical tasks and continually thrive in improving the technology of the product/team. - Drive the adoption of best practices & regular participation in code reviews, design reviews, and architecture discussions. - Experiment with new and relevant technologies, and tools, and drive innovation & adoption while measuring yourself on the impact you can create. - Implementation of long-term technology vision for your team. - Responsible for the complete architecture of your product - Creating architectures & designs for new solutions around existing/new areas - Decide technology & tool choices for your team & be responsible for them. Driving Results : - Good single contributor & good team player. - Flexible attitude towards work, as per the needs. - Proactively identify & communicate issues and risks. Other Personal Characteristics : - Dynamic, engaging, self-reliant developer - Ability to deal with ambiguity - Manage a collaborative and analytical approach - Self-confident and humble - Open to continuous learning - Intelligent, rigorous thinker who can operate successfully amongst bright people.

Gainsight Consultant1 Job Summary : The Gainsight Consultant will be responsible for leading and executing the implementation, configuration, and optimization of the Gainsight platform to meet the customer success needs of our clients. This role requires a deep understanding of Gainsights capabilities, customer success best practices, and the ability to collaborate cross-functionally with internal and external stakeholders to ensure successful adoption of the platform. Key Responsibilities : Gainsight Implementation : Lead the end-to-end implementation of Gainsight, including requirements gathering, configuration, testing, and deployment. Develop customer success playbooks, workflows, and processes using Gainsight features like Customer Health Scores, Playbooks, and Journey Orchestrator. Customize Gainsight according to client-specific needs, ensuring a seamless integration with CRM platforms (e.g., Salesforce, HubSpot). Platform Optimization : Continuously assess Gainsight utilization and performance, recommending improvements for optimal user adoption and customer success outcomes. Identify automation opportunities to streamline processes and improve efficiencies. Analyze customer data to improve segmentation, engagement strategies, and risk identification. Data Management & Reporting : Create and manage comprehensive dashboards and reports that provide insights into customer health, adoption metrics, churn risks, and overall account performance. Configure and maintain rules within Gainsight for data ingestion, processing, and analysis from multiple data sources. Stakeholder Collaboration : Work closely with customer success teams, product managers, and other stakeholders to understand their needs and configure Gainsight accordingly. Serve as the primary Gainsight expert, training users and providing ongoing support to ensure effective platform utilization. Liaise with technical teams to manage integrations and resolve data or platform-related issues. Customer Success Best Practices : Leverage industry best practices to enhance customer engagement, retention, and growth through Gainsight. Advise clients on the development of proactive strategies to address customer needs, mitigate churn risks, and drive product adoption. Identify opportunities for business growth by analyzing trends in customer behavior and offering data-driven recommendations. Required Qualifications : Education Bachelors degree in Business, Information Technology, Computer Science, or a related field. Experience : 3+ years of experience working in customer success or a SaaS environment. 2+ years of hands-on experience with Gainsight, including platform configuration and optimization. Proven track record of implementing Gainsight or similar customer success platforms. Technical Skills : Strong understanding of CRM systems, such as Salesforce, and data integration principles. Proficiency in building and managing workflows, dashboards, and reports within Gainsight. Knowledge of SQL, APIs, and data integration is a plus. Soft Skills : Strong communication and interpersonal skills to collaborate with internal teams and external clients. Analytical mindset with problem-solving capabilities. Ability to manage multiple projects and prioritize tasks effectively. Preferred Qualifications : Gainsight Admin Certification. Experience in project management or consulting roles. Familiarity with customer success KPIs, such as NPS, churn rate, and customer health scoring. Key Competencies : Customer-Centric Mindset Ability to focus on understanding the client's customer success goals and providing tailored solutions. Detail-Oriented Careful attention to detail in data management, configuration, and reporting. Adaptability Ability to work in a fast-paced, evolving environment and manage change effectively. Strategic Thinking Ability to align Gainsight capabilities with broader customer success strategies.

Systems Engineer1 What You Will Do Bring 5+ years of hands-on SaaS applications administration experience Have experience with renewal processes, ideally in a SaaS environment Demonstrate excellent analytical, problem-solving, and operational skills to evolve the application strategy based on research, data, and industry trends Drive technical and operational excellence, pushing innovation with security, reliability, and quality Have a willingness to self-train on new technologies Be organized, driven, diligent and creative Work with geographically remote teams and business partners What You Will Need Manage system configurations for multiple SaaS applications. Some systems/ apps you may be using and supportingGoogle Workspace, Box, Slack, Zoom, diagramming software (e.g. Lucidchart, Mural), creative software (Adobe, Figma, etc.), SurveyMonkey. Influence the experience of applications used by thousands of client employees as they do critical work Identify ways to cut SaaS spend from redundant applications and inactive users to increase efficiencies Serve as a point of contact and subject-matter expert on applications configurations and integrations, licensing details, current usage statistics Be aware of user bases and their most common use cases and needs within the application to help drive and execute decisions on what applications team should invest in, maintain as-is, replace, or retire Partner with Security team to identify the risks associated with business applications and add the controls necessary to mitigate the risks Identify automation and optimization opportunities across the application lifecycle management Collaborate with Operations team to troubleshoot escalated issues Develop and document standards for the administration of the applications Inspire and mentor your more junior colleagues, sharing processes, skills, and experience with others to help up-skill the entire team Well Be Super Excited If You Have Jira and Confluence experience including working on EPICs, stories and tasks. ServiceNow experience

Location : Remote Notice Period : (Immediate Joiner - Only) What qualities are we looking for ? - Technically hands-on, with deep-dive expertise in designing and developing real-time internet applications or high-scale SAAS applications - 3 - 5 years of experience in developing products with at least a couple of years in leading a team - Excellent command over Data Structures & Algorithms - Exceptional coding skills in an Object-Oriented programming language (Java/ Golang) - Strong problem-solving and analytical skills - Experience with web technologies Java, Spring, Python, Linux, Apache, MySQL, Solr, Memcache, Redis - Experience with high-performance services catering to millions of daily traffic is a plus. What will you get to do here ? - Enable best practices to help the team achieve their technical tasks and continually thrive in improving the technology of the product/team. - Drive the adoption of best practices & regular participation in code reviews, design reviews, and architecture discussions. - Experiment with new and relevant technologies, and tools, and drive innovation & adoption while measuring yourself on the impact you can create. - Implementation of long-term technology vision for your team. - Responsible for the complete architecture of your product - Creating architectures & designs for new solutions around existing/new areas - Decide technology & tool choices for your team & be responsible for them. Driving Results : - Good single contributor & good team player. - Flexible attitude towards work, as per the needs. - Proactively identify & communicate issues and risks. Other Personal Characteristics : - Dynamic, engaging, self-reliant developer - Ability to deal with ambiguity - Manage a collaborative and analytical approach - Self-confident and humble - Open to continuous learning - Intelligent, rigorous thinker who can operate successfully amongst bright people.

Notice Period : (Immediate Joiner - Only) Overall Experience : 4-5 Years What qualities are we looking for - Technically hands-on, with deep-dive expertise in designing and developing real-time internet applications or high-scale SAAS applications - 3 - 5 years of experience in developing products with at least a couple of years in leading a team - Excellent command over Data Structures & Algorithms - Exceptional coding skills in an Object-Oriented programming language (Java/ Golang) - Strong problem-solving and analytical skills - Experience with web technologies Java, Spring, Python, Linux, Apache, MySQL, Solr, Memcache, Redis - Experience with high-performance services catering to millions of daily traffic is a plus. What will you get to do here ? - Enable best practices to help the team achieve their technical tasks and continually thrive in improving the technology of the product/team. - Drive the adoption of best practices & regular participation in code reviews, design reviews, and architecture discussions. - Experiment with new and relevant technologies, and tools, and drive innovation & adoption while measuring yourself on the impact you can create. - Implementation of long-term technology vision for your team. - Responsible for the complete architecture of your product - Creating architectures & designs for new solutions around existing/new areas - Decide technology & tool choices for your team & be responsible for them. Driving Results : - Good single contributor & good team player. - Flexible attitude towards work, as per the needs. - Proactively identify & communicate issues and risks. Other Personal Characteristics : - Dynamic, engaging, self-reliant developer - Ability to deal with ambiguity - Manage a collaborative and analytical approach - Self-confident and humble - Open to continuous learning - Intelligent, rigorous thinker who can operate successfully amongst bright people.

Notice Period : (Immediate Joiner - Only) Overall Experience : 4-5 Years What qualities are we looking for - Technically hands-on, with deep-dive expertise in designing and developing real-time internet applications or high-scale SAAS applications - 3 - 5 years of experience in developing products with at least a couple of years in leading a team - Excellent command over Data Structures & Algorithms - Exceptional coding skills in an Object-Oriented programming language (Java/ Golang) - Strong problem-solving and analytical skills - Experience with web technologies Java, Spring, Python, Linux, Apache, MySQL, Solr, Memcache, Redis - Experience with high-performance services catering to millions of daily traffic is a plus. What will you get to do here ? - Enable best practices to help the team achieve their technical tasks and continually thrive in improving the technology of the product/team. - Drive the adoption of best practices & regular participation in code reviews, design reviews, and architecture discussions. - Experiment with new and relevant technologies, and tools, and drive innovation & adoption while measuring yourself on the impact you can create. - Implementation of long-term technology vision for your team. - Responsible for the complete architecture of your product - Creating architectures & designs for new solutions around existing/new areas - Decide technology & tool choices for your team & be responsible for them. Driving Results : - Good single contributor & good team player. - Flexible attitude towards work, as per the needs. - Proactively identify & communicate issues and risks. Other Personal Characteristics : - Dynamic, engaging, self-reliant developer - Ability to deal with ambiguity - Manage a collaborative and analytical approach - Self-confident and humble - Open to continuous learning - Intelligent, rigorous thinker who can operate successfully amongst bright people.

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : .NET Architecture Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary The Principal Engineer is a key leadership role within the engineering product team, responsible for overseeing and guiding complex technical projects, driving innovation, and ensuring the successful delivery of high quality software products. This role involves a combination of hands-on technical work, strategic planning, and team mentorship. If you have the drive to lead and mentor engineering teams, ability to set technical direction for greenfield SaaS products and excellent communication skills to work with cross-functional teams, including product management and other stakeholders, this position is for youRoles and responsibilities:Technical Leadership:Guide the engineering team on best practices, architecture, and technology choices. Project Oversight:Ensure successful delivery of projects, from concept to production. Mentorship:Mentor junior and mid-level engineers, fostering a culture of continuous learning. Stakeholder Collaboration:Work closely with stakeholders to align technical solutions with business goals. Innovation and R&D:Drive innovation by staying updated with the latest technologies and trends.Technical experience & Professional attributes:Technical Skills: [MUST HAVE] Expertise in multiple languages (e.g, .Net). [MUST HAVE] Strong understanding of software design patterns, principles, and best practices. [MUST HAVE] Deep knowledge of AWS or other cloud platforms (Azure, Google Cloud). [MUST HAVE] Extensive experience in designing, developing, and maintaining SaaS applications. [MUST HAVE] Proficiency with CI/CD pipelines, containerization (Docker, Kubernetes), and infrastructure as code (Terraform, CloudFormation). Knowledge of database systems (SQL, NoSQL) and data architecture. Understanding of security best practices and frameworks.Leadership Skills: [MUST HAVE] Proven ability to lead and mentor engineering teams. [MUST HAVE] Ability to set technical direction and make high-stakes decisions. [MUST HAVE] Ability to lead the team as a product owner and drive the delivery of the product vision with the engineering teams. Excellent communication skills to work with cross-functional teams, including product management and other stakeholders. Strong analytical skills to address complex technical challenges. Ability to operate at highly varying levels of abstraction, from business strategy to product strategy to high-level technical design to detailed technical design to implementation. Ability to work effectively in an ever changing, complex technical environment. Experience driving for results across cross-functional teams while maintaining effective working relationships. Must possess strong interpersonal, organizational, presentation and facilitation skills. Must be results oriented and customer focused with an ability to make successful trade-offs that balance short- and long-term product goals. High-energy, self-starter with a positive mindset and with a can do attitude.Education qualifications::- Bachelors OR Masters Degree in Computer Science, Information Systems or related field; or equivalent combination of education/experience. Minimum Ten (10) years of experience in software development or engineering roles.- Proven experience in leading complex, large-scale projects.- Previous roles demonstrating technical leadership and architectural design skills." Qualification 15 years full time education

Job Summary: We are looking for a skilled and customer-focused SaaS Product Support Specialist to provide after-sales support and training for our ERP software. This role involves assisting customers with troubleshooting, product inquiries, and ensuring successful onboarding and continuous usage of our ERP platform. The ideal candidate will have a strong understanding of SaaS-based solutions and a passion for helping customers maximize the value of the product. Key Responsibilities: Customer Support: Act as the primary point of contact for customers post-purchase, providing technical support and guidance on the ERP product. Troubleshoot and resolve issues related to the ERP software, addressing customer concerns and ensuring timely resolution. Collaborate with the development team to escalate and resolve complex technical issues. Manage and prioritize support tickets, ensuring prompt and professional responses. Provide expert guidance on product features and best practices, helping customers make the most out of the software. Training & Onboarding: Conduct product training sessions (via webinars, video calls, or on-site visits) for new customers to ensure smooth adoption and effective use of the ERP system. Develop training materials, user guides, and FAQs to support customer learning and self-service. Assist in creating customized training plans based on the customer's specific needs and use cases. Support customers during their initial implementation phase, ensuring they are able to configure and utilize the system efficiently. Customer Success & Relationship Management: Establish strong relationships with customers to ensure ongoing satisfaction and product engagement. Proactively check in with customers to ensure they are using the ERP system to its full potential. Help identify opportunities for upselling or cross-selling additional features and services based on customer needs. Collect feedback from customers on product features and report insights to the product development team. Documentation & Reporting: Maintain accurate records of customer interactions, issues, and resolutions in the CRM system. Monitor and report on key performance metrics (e.g., ticket resolution time, customer satisfaction). Contribute to the continuous improvement of support processes and customer satisfaction strategies. Qualifications & Skills: Bachelor's degree in Business, Information Technology, or a related field. Proven experience in a customer support or training role, preferably in a SaaS or ERP environment. Strong understanding of ERP systems and SaaS-based solutions (experience with [insert ERP system, if applicable] is a plus). Exceptional communication and presentation skills, with the ability to explain complex technical concepts to non-technical users. Strong problem-solving skills and ability to troubleshoot software-related issues. Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. Knowledge of customer support tools (e.g., Zendesk, Freshdesk) is a plus. Preferred: Experience in an ERP implementation or technical support role. Familiarity with cloud computing, APIs, and integrations. Prior experience in training or conducting workshops for enterprise software users.

The Support Account Manager (SAM) serves as a trusted advisor and primary technical contact for key accounts who helps customers resolve issues and optimize their support experience. SAM works with customers to understand their business goals, service history, and technical needs and helps customers reduce disruptions, improve operations, and accelerate innovation. WHAT YOU WILL BE DOING: Support issues : Help customers resolve issues, including case and escalation management, root-cause analysis, and special projects Provide reports : Provide reports on the health of the customer's instance Assist with upgrades: Identify upgrade needs, create upgrade plans, and assist with upgrade planning Advocate for customers: Act as an escalation point for customer-submitted cases and requests Client Relationship Management : Establish and maintain strong relationships with key accounts. Act as the primary contact for customers inquiries, providing timely and effective solutions. Issue Resolution : Address and resolve customer issues by coordinating with various departments. This includes diagnosing problems, implementing solutions, and ensuring issues are resolved to the customer's satisfaction. Customer Onboarding : Guide new customers through the onboarding process, ensuring they understand how to use the companys products or services effectively. Performance Monitoring : Monitor and track customer support metrics to identify trends, areas for improvement, and potential issues. Utilize this data to enhance service delivery. Cross-Functional Collaboration : Work closely with other departments such as sales, product development, and engineering to address customer needs and improve product offerings. Account Management : Manage customer accounts by keeping detailed records of interactions, support tickets, and resolutions to ensure continuity and personalized service. Feedback Collection : Gather and analyze customer feedback to identify areas for improvement in products or services. Report findings to relevant departments to facilitate enhancements. Proactive Engagement : Anticipate customer needs and proactively reach out to offer assistance, updates, or new features that may benefit the customer. Documentation and Reporting: Maintain accurate records of customer interactions and support activities. Generate reports to provide insights into customer satisfaction and support team performance.In this role, you will work closely with customers to monitor their environments, provide technical recommendations, and ensure seamless ongoing operations. You will coordinate cross-functionally to advocate for customer needs, assist in issue resolution, and provide strategic recommendations to enhance security, performance, and operational efficiency. WHAT YOU BRING: Education: Bachelors degree in computer science, Information Systems, Cybersecurity, or a related field (or equivalent work experience).Relevant industry certifications (CISSP, CISM, CISA, or IAM-related certifications) are a plus.This role is critical in ensuring customers achieve long-term success with Saviynt, driving retention, adoption, and maximum value from our platform. 8+ years of experience in Support Account Management , ideally handling enterprise or strategic accounts. Background in working with a cloud-based software or SaaS company , with an understanding of cloud technologies and customer success models. Communication Skills: Strong verbal and written communication skills are imperative for effectively interacting with customers and internal teams. Clarity and empathy are crucial. Problem-Solving : Ability to diagnose and resolve issues efficiently and creatively, ensuring customer satisfaction. Time Management : Excellent organizational skills to manage multiple accounts and priorities simultaneously. Customer-Centric Mindset : A commitment to delivering exceptional customer service and fostering positive relationships. Analytical Skills : Ability to analyze customer feedback and performance metrics to identify trends and areas for improvement. Adaptability : Flexibility to adapt to changing customer needs and dynamic work environments. Team Collaboration : Capability to work well with cross-functional teams to resolve issues and improve customer satisfaction. Empathy and Patience : Understanding customer frustrations and addressing them with patience and sensitivity.

Role & Responsibilities: Contribute to designing and implementing the product build. Participate in the release process as well as system configuration and deployment characteristics of the application. Ensure high-quality graphic standards and brand consistency. Bond with the Automating Testing team to deliver tests along with high-quality code. Proficient execution of cross-browser compatibility issues and ways to work around them. Ensure standard secure coding practices. Openness to continuing to grow knowledge and skills. Implement responsive and accessible designs to ensure optimal user experience across various devices and platforms. Design, develop, and maintain front-end development for lending technology solutions. Write clean, maintainable, and efficient code, adhering to best practices and coding standards. Preferred candidate profile: Good working experience in JavaScript as a complete language (latest version of ES/ECMA). Good working knowledge of HTML5, CSS3, JQuery, and Bootstrap. Must have done extensive UI development without UI tools and transactional web development/domain-based development. Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery. Must have taken complete ownership of the client-side, including creating HTML pages, rendering data from REST/JSON API's. Expertise in front-end technologies including HTML5, CSS3, JavaScript, and modern JavaScript frameworks/libraries (e.g., React, Angular, Vue.js). Should have a good understanding of binding and state management. Extensive work on responsive web development. Knowledge of FTL - Reports will be an added advantage. Solid understanding of responsive design principles and experience building mobile-friendly web applications. Experience & Qualification: Experience : 4 - 10 Years Qualification : Any Graduate Mode of Work - Work From Office Working Days - 5 Number of Opening - Chennai (10) Noida (4)

Responsibilities: * Manage client relationships through effective communication and negotiation skills * Generate leads through cold calling, online lead gen, and CRM management