4 Saas Application Jobs

Responsibilities Mandatory Skills Saas Applications, International Technical Support(Voice) Must have worked on hardware, software, US Tech support(Voice). Hardware troubleshooting skills (troubleshooting internet-connected hardware) Should have knowledge of device connection protocols like Bluetooth, Ethernet, Wi-Fi etc. Location would be Noida Extension. USA Shift Timing- 5:30/7:30/ 9:30 PM Rotational Shift Timing Both side Cab facility Previous designation- technical support Executive Good communication skills International voice process

As a Functional Support Consultant at HighRadius, you will play a crucial role in providing support for our advanced and scalable SaaS products. You will act as a key liaison between our internal teams and our valued customers, ensuring seamless support from issue identification to resolution. Your dedication to understanding our sophisticated software solutions and a customer-first mindset will be instrumental in delivering unparalleled support. If you are eager to bring your determination, creativity, and sense of humor to a vibrant company culture, HighRadius is the place for you. Your responsibilities will include: - Providing product support to users of HighRadius applications. - Taking ownership of customer-reported issues and seeing them through to resolution within defined SLAs. - Collaborating with internal and external stakeholders to ensure a positive customer experience. - Contributing to the development of best practices for delivering support services. - Troubleshooting HighRadius applications effectively to resolve issues. - Learning and mastering the features of our products to effectively support and educate clients. - Adhering to quality and process compliance standards for customer satisfaction and organizational success. - Managing ticket prioritization and multitasking as needed. - Participating in rotational shifts and working collaboratively with the team. - Demonstrating empathy in client interactions and providing timely resolutions or workarounds. - Maintaining clear communication regarding issues and resolutions with internal teams and customers. To excel in this role, you should possess: - 2 to 5 years of experience in Application Support, preferably with SaaS applications. - Familiarity with tools and practices related to case management, knowledge base, and defect & escalation management. - A technology-oriented background. - Strong logical, analytical, and problem-solving skills. - Excellent communication abilities. - Adaptability to thrive in a fast-paced, startup environment. - Proficiency in running SQL queries (preferred) and scripting knowledge (a plus). At HighRadius, you can look forward to: - Competitive salary. - A vibrant work culture that fosters creativity and collaboration. - Equal employment opportunities. - The chance to contribute to a pre-IPO Global SaaS organization. If you are excited about the prospect of joining a dynamic team and contributing to the growth of a leading company in the financial software industry, we encourage you to apply through the provided form. Join us at HighRadius and be part of our journey towards shaping a promising future as a publicly traded entity.,

We are seeking a seasoned Lead Developer to architect, build, and deliver a groundbreaking SaaS solution designed as a unified partner portal hosted on Azure. This high-impact, customer-facing platform will leverage modern cloudnative technologies and provide sophisticated work-streams, collaboration, Generative AI, and integration capabilities. Key Responsibilities: Collaborate directly with the CTO on architecture, design, and technical decisions. Lead and mentor an agile team of offshore developers, fostering collaboration and technical excellence. Engage in hands-on development, writing high-quality, scalable code using React, Next.js, Python, and other technologies. Architect cloud-native solutions within the Azure ecosystem, including serverless functions, microservices, event-driven architectures, and third-party integrations. Design and implement DevOps strategies, establishing robust CI/CD pipelines and foundational DevOps practices. Act as the technical advocate, maintaining best practices for secure, scalable, and performant customer-facing software. Qualifications: Proven experience (10+ years) developing SaaS applications, with at least 3 years in a leadership capacity. Extensive hands-on coding expertise with Python, React, Next.js, and other ancillary technologies. Strong experience in Azure technologies, including Azure Functions, event-driven architectures, serverless development, and integrations. Demonstrated ability to design and implement microservices and manage 3rd-party integrations effectively. Proficiency in both relational and non-relational database technologies. Expert-level knowledge of Agile methodologies and experience setting up efficient DevOps pipelines. Proficiency with continuous integration and continuous delivery (CI/CD) processes and tools. Professional Skills: Exceptional leadership, mentorship, and communication skills. Ability to collaborate effectively with cross-functional teams, including offshore development resources. Strong customer-facing and product-centric mindset, capable of delivering outstanding user experiences. Problem-solving orientation with an analytical approach to complex technical challenges. Preferred Qualifications: Bachelor's degree in Computer Science, Engineering, or equivalent technical experience. Familiarity with Microservices architectures and third-party integrations. Previous experience in architecting and delivering enterprise-grade, scalable applications. Comfortable and experienced in Agile methodologies, particularly Scrum, with experience utilizing Azure DevOps, Jira, or similar tools. Work Environment: Fast-paced, Agile/Scrum environment Cloud-native SaaS project based in Azure.

The role supports full end to end software development cycle, from initial client engagement, through assessments and road-mapping, to longer term engagement in an advisory capacity. As an Application Security Consultants, the person should leverage the technical expertise of the security competencies, varied product and delivery capabilities Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Manage SaaS application configuration settings, integrations Build compliance requirements and SaaS Application security baselines. Perform continuous monitoring of applications identifying security vulnerabilities and address through remediation efforts Preferred technical and professional experience Validate and maintain incident response plans and processes to address potential threats Determine risks and remediation options with implemented SaaS applications Evaluate new applications to ensure implementation can meet security baselines