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10.0 - 20.0 years
10 - 20 Lacs
Ahmedabad, Mumbai (All Areas)
Work from Office
Meet Sales targets as per the Budget assigned by HOD Technical demonstrations on how our product will meet client needs, in assigned territory. Increase client base for geographical area assigned Attending International Various Seminars, Exhibitions Required Candidate profile Experience in international market either of Middle East and Africa, Egypt, Tunisia and MENA Countries. Generate clients for Track n trace , vision inspection products for Pharmaceutical clients.
Posted 3 weeks ago
8 - 12 years
13 - 20 Lacs
Madurai
Work from Office
What You'll Do: - Coordinate with sales, product, and technical teams to ensure a smooth onboarding experience for new clients - Develop and maintain strong relationships with a designated portfolio of clients across the APAC, SAARC and MENA, ensuring high levels of satisfaction and loyalty - Conduct regular strategic review meetings to discuss account health, usage trends, and uncover opportunities for product enhancement, renewal, and upsell within these regions - Understand the unique business challenges and opportunities of clients within these diverse regions and tailor solutions that align with their objectives - Serve as the main point of contact for your clients, managing any issues or concerns to ensure timely and satisfactory resolution. - Analyze and leverage data on customer usage, satisfaction, and feedback from these specific regions to drive improvements in the product and overall customer experience - Report on regional account performance, focusing on renewal rates and upsell success, and provide insights into regional market trends - Forge powerful alliances with the Product Management and Sales teams to develop and communicate compelling value propositions for the Picus Security platform, ensuring solutions are perfectly aligned with client needs. - Build actionable growth plans, ensuring customer loyalty and retention, and unlocking opportunities for upsell and cross-sell to achieve zero churn - Act as the customer's voice within Picus, funneling critical feedback to our product and service teams to shape future development strategies and priorities What You Have: - Bachelor's degree in Business Administration, Communications, or a related field, with a preference for a technical background - At least 5+ years of experience in customer success, account management, or a similar client-facing role, preferably in a SaaS provider in the cyber security space - Proven ability to manage and grow client relationships, with a keen focus on meeting renewal and upsell quotas, especially within the specified regions - Strong understanding of SaaS business models, technology platforms, and the ability to communicate complex technical concepts effectively - Excellent communication, negotiation, and interpersonal skills, with the ability to adapt to the diverse cultural and business practices of clients in APAC, SAARC and MENA - Analytical skills with proficiency in CRM software and customer success tools, and a track record of using these tools to manage and expand client accounts - Flexible and willing to travel to customer locations as needed to provide exceptional support and build strong partnerships
Posted 2 months ago
3 - 7 years
9 - 12 Lacs
Mumbai
Work from Office
We have an opening for Regional Head India South & SAARC in the API Pharma Manufacturing industry, based in Mumbai. Role & responsibilities Developing and implementing marketing/BD/sales strategies and plans to achieve business objectives and revenue targets for the APIs & Intermediates in the assigned region • Identifying new market opportunities and potential customers and developing relationships with key stakeholders such as business partners/agents. regulators, and customers • Hands-on experience in leading and nurturing a team for growing India South & SAARC market for APIs and Intermediates with a quantum leap • Expertise in Market and Target-customers mapping for the company's products with primary and secondary market intelligence sources • Having a relevant network and personal rapport with the decision makers and influencers in API and FDF Pharma companies • Willingness to extensively travel and passionate to meet customers for increasing the companys wallet share of products and business development for new products • High-performance and growth mind set for achieving the targeted market share of companys products for a profitable and sustainable growth • Effectively controlling the Accounts Receivable, legally executed CDAs and Customer/Agency agreements and adhering to the statutory/regulatory compliance norms with a high work ethic • To ensure customer satisfaction by proactively providing all the support with a customer-centric approach • Ability to prioritize marketing efforts and for effectively coordinating with Functional Heads and others across the organization Prerequisites: • MBA with Bachelors degree in Pharma/Chemistry/Science and with three to seven years of Marketing, BD and Sale experience across Pan-India and SAARC/Asia-Pacific • Excellent communication, leadership, negotiation, presentation and interpersonal skills with business acumen • Strong organizational and planning skills. • Proficiency in Regulatory requirements and exposure to IPR Preferred Attributes: • Working knowledge of CRM platforms • Exposure to International Pharma Business or any region like MENA/Asia-Pacific • Familiarity with market intelligence platforms and market research techniques
Posted 2 months ago
8 - 12 years
13 - 20 Lacs
Gurgaon
Work from Office
What You'll Do: - Coordinate with sales, product, and technical teams to ensure a smooth onboarding experience for new clients - Develop and maintain strong relationships with a designated portfolio of clients across the APAC, SAARC and MENA, ensuring high levels of satisfaction and loyalty - Conduct regular strategic review meetings to discuss account health, usage trends, and uncover opportunities for product enhancement, renewal, and upsell within these regions - Understand the unique business challenges and opportunities of clients within these diverse regions and tailor solutions that align with their objectives - Serve as the main point of contact for your clients, managing any issues or concerns to ensure timely and satisfactory resolution. - Analyze and leverage data on customer usage, satisfaction, and feedback from these specific regions to drive improvements in the product and overall customer experience - Report on regional account performance, focusing on renewal rates and upsell success, and provide insights into regional market trends - Forge powerful alliances with the Product Management and Sales teams to develop and communicate compelling value propositions for the Picus Security platform, ensuring solutions are perfectly aligned with client needs. - Build actionable growth plans, ensuring customer loyalty and retention, and unlocking opportunities for upsell and cross-sell to achieve zero churn - Act as the customer's voice within Picus, funneling critical feedback to our product and service teams to shape future development strategies and priorities What You Have: - Bachelor's degree in Business Administration, Communications, or a related field, with a preference for a technical background - At least 5+ years of experience in customer success, account management, or a similar client-facing role, preferably in a SaaS provider in the cyber security space - Proven ability to manage and grow client relationships, with a keen focus on meeting renewal and upsell quotas, especially within the specified regions - Strong understanding of SaaS business models, technology platforms, and the ability to communicate complex technical concepts effectively - Excellent communication, negotiation, and interpersonal skills, with the ability to adapt to the diverse cultural and business practices of clients in APAC, SAARC and MENA - Analytical skills with proficiency in CRM software and customer success tools, and a track record of using these tools to manage and expand client accounts - Flexible and willing to travel to customer locations as needed to provide exceptional support and build strong partnerships
Posted 2 months ago
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