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15.0 - 19.0 years
0 Lacs
karnataka
On-site
As Vice President of Professional Services, you will lead and inspire a team to drive end-to-end SaaS product delivery, oversee project management, and ensure successful implementation of S2P solutions. The ideal candidate for this position will have experience with large business transformation programs enabled by cutting-edge ERP platforms such as SAP or Oracle. In this role, you will be responsible for P&L, delivery, quality of implementation, grooming managers and next-level leaders. Your expertise in program management, customer success, and strategic leadership will play a crucial role in helping enterprises unlock real savings, minimize risks, and elevate compliance through our seamless, user-friendly software. Key Responsibilities: - Champion Customer Success by owning a portfolio of high-impact customer accounts, driving strategic initiatives and revenue growth. - Lead Major Implementations by managing multi-year SaaS implementations, ensuring timely delivery, staying within budget, delivering value, and exceeding client expectations. - Establish robust governance with internal and client stakeholders. - Build strong customer relationships to enhance satisfaction and loyalty. - Oversee project schedules, risk management, and budgets to ensure contractual commitments are met. - Provide technical leadership for digital project implementations, guiding cross-functional teams to success. - Offer strategic guidance during implementation phases to ensure tools, processes, and staff are set up for success. - Become a trusted advisor within Zycus, influencing the implementation of new products and services. - Cultivate relationships with clients and internal stakeholders at all levels. - Utilize critical thinking skills to identify strengths and weaknesses in alternative solutions. - Drive strong contingency planning, cross-training, and career development plans across your team. - Ensure the availability of the right resources at the right time by assessing future resource needs proactively. - Drive revenue and margin attainment while ensuring high project profitability. - Drive continuous improvement in people, process, and technology, both internally and externally. Qualifications: - 15+ years of consulting or professional services experience with a Bachelor's degree in Business, Computer Science, or Engineering. - Hands-on experience with enterprise SaaS products, especially in S2P/P2P, CLM, ERP, and CRM applications. - Candidates from Big 4 firms or premium Indian business schools are highly preferred. - Stellar verbal and written communication skills. - Extensive experience engaging with customers, with international exposure being a plus. - Proven ability to manage and mentor high-performing teams. - High standards of ethics and accountability. - Timezone flexibility to support US delivery requirements. Why Zycus 1. Be part of an Innovative Cloud Product Company leading global business transformation with ML and AI-powered SaaS products. 2. Join a Market Leader recognized by Gartner in Procurement Software Suites, setting industry benchmarks with SaaS-based methodologies. 3. Experience Rapid Growth with a company growing at a staggering 50% year on year in the EMEA - APAC region. 4. Gain Global Exposure working with Fortune 500 customers and gaining unparalleled global experience. 5. Shape the Future of Procurement with large-scale global transformation projects and collaborate with the product team to influence the product roadmap. 6. Lead in AI with Zycus at the forefront of providing AI solutions, challenging the organization daily to leverage GenAI for improved productivity and efficiency. Join a team that's redefining procurement with Cognitive Procurement software and start your #CognitiveProcurement journey with Zycus, where you are truly #MeantforMore.,
Posted 1 month ago
10.0 - 18.0 years
0 Lacs
karnataka
On-site
You will be working at KPMG Global Services (KGS) India, a strategic global delivery organization collaborating with more than 50 KPMG firms to offer a progressive, scalable, and customized business solutions approach. With a current employee count of approximately 21,000, KGS India operates from eight locations in India, namely Bengaluru, Gurugram, Hyderabad, Mumbai, Kochi, Noida, Pune, and Kolkata, providing a variety of Advisory and Tax-related services to KPMG firms globally. As an Expert in End to end Implementation, you are required to have 10-18 years of experience and demonstrate proficiency in SAAS Procurement tools like Coupa, Fieldglass, Ivalua, Ariba, Zycus, CLM, etc. Your responsibilities will revolve around Procurement Transformation Delivery, involving the execution of procurement transformation and digitalization projects utilizing platforms such as Fieldglass, CLM, Coupa, Ariba, Ivalua, Zycus, GEP, and Jaggaer across diverse sectors and geographies. You will lead engagements or workstreams end-to-end, develop opportunities, manage projects independently, provide mentorship to team members, stay updated on industry trends, and contribute to internal capability-building initiatives. Mandatory technical skills for this role include prior experience in implementing S2P solutions in various cloud tools and/or ERP systems, a strong understanding of procurement processes and spend management principles, and hands-on experience in leading functional design workshops, creating project documents, and managing testing phases. Integration with client ERPs will be considered a plus. For internal candidates, in addition to the aforementioned responsibilities, recruitment oversight, mentorship provision, industry knowledge, and competency development are essential. Educational qualifications required for this position include an MBA/B.E/B.Tech equivalent from a reputed institute, with any certifications related to the technology/platform being considered as an advantage.,
Posted 1 month ago
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