Products: Life Insurance | Health Insurance | Motor Insurance Key Responsibilities: Drive insurance sales through direct channel Understand customer needs & recommend appropriate products Maintain strong client relationships for long-term retention Deliver excellent post-sales customer service Achieve individual sales targets and support team goals Stay updated on product and regulatory developments
Products: Life Insurance | Health Insurance | Motor Insurance Key Responsibilities:- Drive insurance sales through direct channel Understand customer needs & recommend appropriate products Maintain strong client relationships for long-term retention Deliver excellent post-sales customer service Achieve individual sales targets and support team goals Stay updated on product and regulatory developments
Direct channel sales . Provides insurance plans according to customer needs . Client Relationship . After sale, Guidance will be Provided to clients. Individual targets and team targets will be achieved. Lead generation . Client Handling . Direct meetings with clients if not satisfied . Product knowledge .
A Business Development Executive should be responsible for strategic organizational growth by identifying new market opportunities, building client relationships, and creating innovative business strategies. They combine sales expertise, market intelligence, and interpersonal skills to expand revenue streams, requiring a unique blend of communication, technical, and analytical capabilities by following these key areas :- 1 Generate Revenue of company. 2 Handling Clients via cold calling and direct interaction . 3 Searching new business needs , 4 Negotiating deals with clients 5 Focus on strategic planning .
The Branch Manager will oversee branch profitability, target achievement, portfolio quality, cost management, and customer experience . This role involves regular employee performance reviews, coordinating disbursements, and managing recoveries. Candidate must be from Banking & NBFC (Products- SME, Mortgage, LAP (Loan against property), BIL (Business Loan), Personal Loan, Home Loan) Product: SME (Loan Against Property) Team handling role: Team Size-5-8 Average Business- No of files Login vs Disbursement or MOM value disbursement. Relationship management, Business sourcing Flair for sales Understand critical attributes of customer service
A Delivery Boy is responsible for the timely and safe transportation of goods from a starting point to a customer's location, requiring a valid driver's license, good time management, and strong customer service skills to load, unload, navigate efficiently, and resolve issues . Key duties include following planned routes, maintaining the delivery vehicle, handling payments, and keeping accurate delivery records while adhering to all traffic and safety regulations. Key Qualifications & Skills Valid Driver's License: A clean driving record is essential. Time Management: Strong skills in time management to meet delivery deadlines. Customer Service: A customer-oriented mindset with good communication and interpersonal skills. Physical Fitness: Ability to handle and move heavy items and be generally physically fit. Navigation & Organization: Good navigation skills, including route planning and familiarity with local areas. Problem-Solving: Ability to handle unexpected issues and resolve customer concerns efficiently.
A telecaller will be responsible for outbound and receives inbound calls to generate leads, promote products/services, and provide customer support, often working in sales, marketing, or customer service roles . Key responsibilities include explaining features, recording interactions, and achieving sales targets. This role requires excellent communication, persuasion, and organizational skills, and offers a path for career growth in marketing and customer service. Key Responsibilities Outbound Calling: Making calls to potential customers (prospects) to introduce products or services, gather information, or schedule appointments. Inbound Calling: Handling incoming calls from customers for inquiries, support, or to place orders. Lead Generation: Identifying potential customers (leads) for the sales team by engaging with them over the phone. Sales & Persuasion: Explaining product features and benefits, and convincing customers to make a purchase or take a specific action. Customer Interaction: Providing information, resolving issues, and addressing customer needs to ensure a positive customer experience. Record Keeping: Maintaining accurate records of customer interactions, feedback, and sales data in a database. Follow-up: Following up with leads and existing customers to nurture relationships and drive further sales. Achieving Targets: Meeting set sales quotas and performance targets on a daily, weekly, or monthly basis
ServiceNow Architect CSM (Pre-Sales & Post-Sales) Role Overview We are looking for a ServiceNow Architect with proven expertise in Customer Service Management (CSM), especially in the Pre-Sales and Post-Sales lifecycle modules. The Architect will lead the design and implementation of scalable ServiceNow architectures that streamline customer journeysfrom lead capture and onboarding, to contract management, case resolution, and renewals. This role demands strong technical depth, architectural vision, and hands-on experience across multiple ServiceNow applications. Key Responsibilities Architecture & Design Lead the architecture and high-level design of ServiceNow CSM Pre-Sales and Post-Sales modules, including: Pre-Sales: Lead/Opportunity Management integration, Customer Onboarding, Entitlement Management. Post-Sales: Case Management, Knowledge Management, Contract/SLM, Field Service, Renewals. Design integrations with CRM (Salesforce, MS Dynamics) for seamless pre-sales to post-sales transitions. Ensure alignment of architecture with enterprise standards, scalability, and compliance. Pre-Sales Enablement Collaborate with sales and solution teams to demonstrate CSM capabilities to clients. Translate business requirements into solution blueprints across the customer lifecycle. Develop prototypes, architecture diagrams, and effort estimates that cover both pre- and post-sales use cases. Post-Sales Delivery Oversee implementations of ServiceNow CSM modules with focus on customer experience & service quality. Guide delivery teams on workflows, data models, integrations, and security design. Act as an escalation point for complex technical issues during post-sales delivery. Collaboration & Leadership Partner with client architects, technical leads, and internal cross-functional teams. Provide thought leadership in designing customer engagement workflows end-to-end. Mentor developers and junior architects, building a strong CSM capability within the team. Qualifications Technical Expertise Strong hands-on experience in ServiceNow CSM with specialization in Pre-Sales and Post-Sales lifecycle modules. Solid background in ServiceNow architecture, data modeling, Flow Designer, IntegrationHub, and REST/SOAP integrations. Experience with other SN modules (ITSM, ITOM, HRSD, FSM) is a plus. Certifications (preferred/must-have) ServiceNow Certified Technical Architect (CTA) or equivalent experience. Certified Implementation Specialist CSM (CIS-CSM). ServiceNow CSA (System Administrator). Relevant micro-certifications (e.g., Customer Service Management, IntegrationHub, Application Portfolio Mgmt).