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2.0 - 6.0 years
3 - 6 Lacs
Madurai, Chennai, Coimbatore
Work from Office
Role Summary : Were looking for a Service Engineer whos ready to bring their expertise in radiology equipment and CADCAM to a dynamic, fast-paced environment. If you're passionate about solving technical challenges and providing top-notch customer support, you'll fit right in at UDL. Youll be responsible for handling all technical queries related to radiology equipment, providing on-site support, and ensuring customers receive the highest level of service. Responsibilities: Provide technical support for customers regarding radiology equipment, including CBCT, OPG, X-ray and RVG. Install, maintain, and repair radiology equipment, ensuring it operates smoothly. Troubleshoot and resolve technical issues promptly, maintaining high-quality support at all times. Interact with customers professionally, keeping them updated on the status of installation and repairs. Test and measure equipment to ensure proper functionality and high-quality service. Manage and oversee the AMC (Annual Maintenance Contract) process, ensuring timely renewals and providing excellent customer service. Attend to preventive maintenance and breakdown calls, ensuring all issues are addressed effectively. Manage your time well, ensuring all tasks are completed efficiently and to the highest standards. Collaborate with the team to develop problem-solving strategies and provide reliable solutions. Qualifications: Educational background: B.Tech/ Diploma Experience: 2-8 years of hands-on technical experience with radiology equipment or CADCAM. Skills: Strong communication and presentation skills are a must for interacting with customers and clients. Technical Expertise: Must have experience in installation, maintenance, and repair of radiology equipment. Proficient in MS Office (Word, Excel, PowerPoint) and familiar with ERP software. Problem-solving and time management skills are essential. Location: Chennai, Madurai, Coimbatore Compensation : Competitive salary based on experience, with performance-based incentives to reward your contributions. Regards, Unicorn HR
Posted 18 hours ago
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