2 Rules Engines Jobs

Description As a Senior Director of Product Management in our AI Cloud/Agentforce Organization, you will be instrumental in shaping the product vision and driving the success of our AI platform and agents in the market. In addition to product delivery and excellence, you will also be managing a dynamic team of PMs who own a wide range of AI agent types and platform features. Key Responsibilities Product Strategy: Define and implement the product strategy for Employee Agents to align with the company&aposs overall vision and goals. Building and maintaining the Employee Agents Conversation AI product serving Enterprise customers Drive Innovation, Customer Success & Trust for Employee Agents Customer facing outbound product management, escalation management Product Development: Collaborate with cross-functional teams, including engineering, design, and marketing, to define and both the product & trust road map for Employee Agents, prioritizing Slack as the primary surface for deployment. Deliver high-quality products within the organization that will benefit all clouds: Service, Commerce, Industries, Sales cloud. Experienced manager of PMs: Build and mentor the PM team, driving cohesion and maintaining a high bar for innovation and execution Drive team culture, in-office team and cross-cloud collaboration Drive Customer-Centric Innovation: Work with both pre-sales and post-sales teams to develop rapid prototypes, identify and eliminate product gaps, drive product improvements, and engage customers as design partners to ensure high satisfaction. Maintain a tight feedback loop with Product and Engineering, prioritizing field-discovered gaps and fostering customer-centric innovation. Evangelize Thought Leadership: Frequently speak at customer and industry events, evangelizing the transformative shift from reactive ticket resolution to proactive ticket prevention and outcome-based automation. Qualifications 15+ years of industry experience and solid understanding of Agents, Copilots, Conversational AI landscape, Artificial Intelligence in its myriads flavors. Passionate about emerging AI trends, translating that to vision and roadmap Highly Technical and well versed in building SaaS services Experience with 0?1 product incubation at startups or inside of a larger organization Exposure to outbound product management Consistent track record of successfully launching and leading a product or a service Strong understanding of CRM applications, rules engines, and pricing applications. Experience managing cross-functional teams, including engineering, design, and data science. Excellent communication and stakeholder management skills, with the ability to articulate technical concepts to non-technical audiences. Analytical mindset with experience in using data to drive product decisions and measure success. Experience with the lifecycle of AI model development, tuning, and experimentation is a significant advantage. Preferred Qualifications Experience with Salesforce, Service Cloud, Salesforce Einstein including Agents, Copilot, Einstein Bots (as a bonus). Familiarity with Autonomous AI Agents trends and its impact in business, enterprise-tech and society. Show more Show less

Job Title: Senior Project Manager Location: HSR Layout, Bangalore You will be hired for IST Global Solutions as Full Time Employee Note: This will be complete 5 Days onsite (no hybrid or remote) Note This role will require short-term travel to Southeast Asia based on project needs. Role Description We are seeking a highly skilled Project Manager in a Senior Role, to lead and deliver complex projects built on the Neutrinos Platform. The ideal candidate must have a strong technical background, extensive experience in life insurance projects, and a proven track record in managing fixed-bid engagements. This role requires exceptional communication skills, deep expertise in life insurance claims, and experience working with customers in Southeast Asia. Key Responsibilities Project Execution & Delivery: Lead and manage multiple insurance projects using the Neutrinos Platform, ensuring timely delivery within scope, budget, and quality standards. Stakeholder Management: Engage with customers across Southeast Asia, ensuring smooth collaboration, clear communication, and expectation management. Scope & Change Management: Define project scope, track changes, and effectively control scope creep in fixed-bid engagements. Financial Control & Profitability: Manage project budgets, costs, and margins, ensuring financial health and profitability. Risk & Issue Management: Identify risks early, develop mitigation strategies, and handle project escalations proactively. Team Leadership: Coordinate cross-functional teams, mentor team members, and ensure alignment between business and technical teams. Process Adherence: Follow best practices in project governance, Agile/Waterfall methodologies, and delivery frameworks. Client Communication: Provide regular status updates, handle customer escalations, and ensure customer satisfaction. Required Skills & Experience 8+ years of project management experience in the insurance domain, specifically in life insurance claims. Experience managing customers in Southeast Asia, understanding regional nuances and expectations. Strong technical background ability to engage with architects, developers, and business analysts. Proven experience in managing fixed-bid projects, including budget control, financial tracking, and scope management. Excellent communication and stakeholder management skills. Experience with workflow/BPM systems, rules engines, and policy administration systems (Life Asia, Ingenium, etc.) is a plus. Strong knowledge of Agile and Waterfall methodologies. PMP, PRINCE2, or relevant project management certifications are a plus. Ability to travel for short-term assignments across Southeast Asia. Why Join Us? Work on cutting-edge insurance technology solutions with a market-leading platform. Engage with top insurance enterprises across Southeast Asia. Be part of a fast-growing and dynamic team in the hyper-automation space. Opportunity to shape and drive strategic projects in life insurance.