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Subject Matter Expert - CRM Workflows Multicloud4U Technologies

5.0 - 9.0 years

0 Lacs

haryana

On-site

You are seeking a Subject Matter Expert (SME) in CRM Workflows to lead the design and implementation of automated workflows for banking operations. Your responsibilities will include: - Leading the design, configuration, and deployment of automated workflows within the CRM system for banking operations. - Collaborating with stakeholders to map existing processes and optimize them through workflow automation. - Ensuring seamless integration of CRM workflows with core banking systems, contact center solutions, and digital banking platforms. - Defining and implementing role-based access controls, approval hierarchies, and case management processes. - Working on customer onboarding, account main...

Posted 1 week ago

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