0.0 years

0 Lacs

bengaluru, karnataka, india

On-site

Plivo is a leading technology company transforming customer engagement for some of the world's largest B2C brands, including Uber, WhatsApp, and Zomato. Our new product - the AI agents platform, automates the entire customer lifecycle - from acquiring, engaging, and supporting customers - through cutting-edge multimodal AI, including LLMs, text-to-speech, and speech detection. With a 100+ member team based out of India & US. We are building high-impact global products that handle over 1 billion API requests per month. If you are excited about solving hard, real-world AI challenges at scale, this is where you belong Role overvi ew This is a deep systems and multidisciplinary role that bridges...

Posted 5 days ago

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Voice Engineer Yellow.ai

5.0 - 9.0 years

0 Lacs

karnataka

On-site

Role Overview: As an experienced engineer, your main responsibilities will include: - Debugging and analyzing engineering support requests to identify root causes and potential solutions. - Implementing configuration changes and providing workaround solutions when necessary. - Developing and enhancing internal automation tools to streamline support operations. - Monitoring and analyzing logs using OpenSearch or similar log management tools to diagnose and resolve issues efficiently. - Collaborating closely with L3 Engineers, Product, and Engineering teams to improve system stability and enhance the overall support experience. - Contributing to documentation, FAQs, and internal knowledge base...

Posted 3 weeks ago

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Lead VOIP Engineer Sprinklr

3.0 - 8.0 years

0 Lacs

gurgaon, haryana, india

On-site

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world's most valuable enterprises global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Learn more about our culture and how we make our employees happier through The Sprinklr Way. Job Description What Does Success Look Like We are seeking a Lead Product (Software) Engineer-VoIP to design ...

Posted 3 weeks ago

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Principal Engineer (VoIP Platform) Sprinklr

11.0 - 15.0 years

70 - 150 Lacs

Gurugram, Bengaluru

Hybrid

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the worlds most valuable enterprises - global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. What Does Success Look Like? We are looking for a Principal VOIP Engineer to lead the architecture and technical direction of our next-gen voice infrastructure. You’ll be responsible for building carri...

Posted 5 months ago

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