212 Rtp Jobs - Page 8

Role & responsibilities Configure and troubleshoot SIP trunks, call flows, and routing. Monitor call quality and optimize using QoS metrics (jitter, latency, packet loss). Administer and support telephony platforms like Vicidial or open-source dialers. Manage dial plans, number ranges, hunt groups, IVRs, and call routing configurations. Conduct root cause analysis and resolve L2/L3 voice-related incidents. Coordinate with ISPs, SIP providers, and vendors for provisioning and issue resolution. Maintain technical documentation including call flows, backups, and change logs. Participate in on-call support for telephony-related issues. Preferred candidate profile We are looking for a hands-on VoIP specialist with deep technical expertise in configuring and supporting enterprise telephony systems. The ideal candidate should have strong experience in SIP trunking, call routing, and open-source dialer platforms like Vicidial, along with a solid understanding of networking and troubleshooting complex voice issues.

Experience in hands on programming in C/C++, multithread, -TCP/IP, UDP, IPC, SIP, RTP handling, Diameter and Socket programming Good understanding of 3GPP based call flows, 4G Core/ IMS components, 3GPP protocol stack

Hiring Area collection manager who is managing the team for field Collections team for Banking field collection Bucket Collections Must Know-English and Telugu Required Candidate profile Work from Office-Hyderabad call,whatsapp cv Amit 8178259405/Neha 8287267407 Perks and benefits Salary no constraint for suitable candidate

Hiring Area collection manager who is managing the team for field Collections team for Banking field collection Bucket Collections Client /Team/ SLA / Attrition/ Shrinkage Must Know-English and Kannada Required Candidate profile Work from Office-Bangalore call,whatsapp cv Amit 8178259405/Neha 8287267407 Perks and benefits Salary no constraint for suitable candidate

The Associate Software Team Lead is pivotal in steering a group of talented software engineers towards the successful execution of R&D projects. This role involves a blend of technical expertise and leadership skills tmanage the development lifecycle, mentor team members, and ensure that software deliverables are innovative, robust, and align with customer expectations. The Associate Team Lead acts as a bridge between the engineering team and senior management, translating business objectives inttechnical strategies, fostering a culture of continuous improvement, and maintaining a focus on both short-term milestones and long-term goals. Qualification: Relevant industry certifications (Azure/AWS certified professional) Bachelor s degree in computer science / engineering, or equivalent work experience. Software Engineer level of experience with exceptional Real-Time skills and enthusiasm Proven ability tself-manage and structure work, this must be demonstrated through clear examples in your application Product / Technical : Degree in Computer Science or Engineering or Equivalent with 10+ years of relevant experience working with C/C++, C#, PHP. Must have 6+ years of Linux C++ / C developer. Must have 6+ years of Windows C/ C#/.NET, Dependency Injection Experience with Service Bus, Test Driven development Must have strong background in muti-process / multi-threaded application design. Must be proficient in Linux (currently using EL9) - Development, Bash shell. Must have strong background using and/or implementing SIP, RTP, or other voice protocols. Working knowledge of Asterisk/FreeSwitch Experience with Machine Learning technologies, NLP, Python libraries (Pandas, Keras, TensorFlow etc.) Good understanding of Python libraries for machine learning, Computer vision, Speech Analytics and Deep Learning tools & techniques Working experience of Cloud (preferably AWS) is an added advantage. Working experience of Cloud (OKD / OpenShift preferred) development Working knowledge of Cloud tools such as Kubernetes, and CI/CD tools such as Harness and/or Jenkins. Working knowledge of Monitoring Tools such as Datadog and/or OpsGenie. Experience working JIRA and in an Agile team. Knowledge of front end technologies (React Js , Node Js, Java script) Working knowledge on Application Security/Vulnerability tools like Black Duck, Coverity / App Scan etc. Experience with API / RESTful data services Experience using Postgres and SQL Server database technologies. Knowledge of VXML & IVR technologies/solutions. Experience of voice & viderecording platforms is advantageous Good understanding of Computer Vision, Speech Analytics and Deep Learning tools & techniques Core Tasks: Lead and support the VASR and Fonolproduct development and maintenance, ensuring global customer success. Initial ramp up is expected tbe based on small product issue resolution building tnew feature development. Once team established and product knowledge at required level, lead the development and implementation of software projects from conception tdeployment. Provide technical expertise and guidance in software design, coding standards, and system integration. Participate in technical requirements though tdelivery Estimates take intconsideration all aspects of solution and are relatively accurate. Tasks and Defects are addressed proactively. Quality gates are met for deliverables. Champion agile development methodology within the development organization. Ensure customer success when called upon tassist in complex issues. Mentor Associate and Graduate Engineers. Ensure the quality and reliability of software through rigorous testing and code reviews. Encourage innovation and the exploration of new technologies tenhance product capabilities. Troubleshoot and resolve complex technical issues that arise during the development process. Manage the allocation of resources, including personnel and technology, toptimize productivity. Establish and monitor performance metrics tevaluate the success of software projects

Functional Manual Testers execute manual testing to validate the business functionality of mobile telecom applications This role focuses on ensuring that OSS/BSS, CRM, billing, and network applications meet user and business requirements This role involves understanding functional requirements, designing test cases, and identifying and reporting defects Key Responsibilities: Test Case Execution: Design and execute manual test cases according to test plans and scripts Verify system behavior against functional requirements of mobile telco systems Perform exploratory, smoke, and regression testing to identify defects Collaborate with domain SMEs and Test Leads to ensure comprehensive functional coverage Validate integration between telecom systems (e g , CRM to billing, OSS to BSS) Work with telecom protocols such as SIP, RTP, SS7, Diameter, and SCTP Use protocol analyzers like Wireshark for debugging and validation Test Data Preparation: Prepare and maintain test data for test execution Ensure data quality and consistency Support user acceptance testing (UAT) by preparing test data and environments Test Environment Setup: Set up and configure test environments Install and configure necessary software and hardware Defect Tracking and Reporting: Log and track defects using defect tracking tools like Jira or Bugzilla, ensuring timely resolution Provide clear and concise defect reports Work with development teams and operations teams to resolve defects promptly Collaboration Collaborate with development and product teams to refine requirements and ensure test alignment with project goals, and timely delivery Lead and mentor junior testers, sharing knowledge and best practices Collaborate with product teams and operations to identify opportunities for process improvement Provide regular updates on testing progress, risks, and issues Key Expertise / Knowledge: In-depth knowledge of functional

Job Area: Engineering Group, Engineering Group > Systems Engineering General Summary: As a leading technology innovator, Qualcomm pushes the boundaries of what's possible to enable next-generation experiences and drives digital transformation to help create a smarter, connected future for all. As a Qualcomm Software Engineer, you will design, develop, create, modify, and validate embedded and cloud edge software, applications, and/or specialized utility programs that launch cutting-edge, world class products that meet and exceed customer needs. Qualcomm Software Engineers collaborate with systems, hardware, architecture, test engineers, and other teams to design system-level software solutions and obtain information on performance requirements and interfaces. Solid C/C++ and Java programming skills, multi threading and OS concepts\fundamentals working on multimedia embedded systems Good analytical and problem solving skills Knowledge of one or more Real-Time Operating Systems is mandatory(Android/Linux etc) Collaborate with cross-functional teams to design, implement and debug video\multimedia features for mobiles. Thorough understanding of one or more multimedia frameworks viz., (Codec2, OpenMAX, GStreamer, StageFright (NuPlayer), StageFright recorder) & file formats (Mp4/wmv/3gp), V4L2 drivers is mandatory Preferred Qualifications Basic knowledge of Video codec formats H.264, MPEG4, HEVC, VC1, VP8, VP9, AV1 etc,, V4L2 framework. Experience in Video processing pipeline implementation for media applications (playback, recording, transcoding, streaming etc.). Sound understanding of ARM architectures (v7, v8) is a plus Experience in Video pre- and post-processing algorithms for subjective quality enhancement such as Adaptive Image Enhancement, Frame rate conversion, Deinterlacing etc., knowledge in motion compensation & estimation etc. is a plus. Knowledge of networking protocols such as RTP, RTSP, HLS, Adaptive Bit Rate Streaming, HTTP, UDP and multimedia file formats (mp4, 3gp) is a plus Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Systems Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 1+ year of Systems Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field. Applicants Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.

Job Area: Engineering Group, Engineering Group > Software Engineering General Summary: Audio DSP Developer "“ Lead Engineer, Senior Qualcomm is a pioneering designer and developer of silicon and software for the consumer electronics market and a global leader in wireless technology. We are looking for DSP Software engineers based at our Bangalore site. The role of the Embedded Software Engineer is to design, develop and test embedded software for Qualcomm"™s wireless chips, focusing on HiFi DSP and other DSPs. Working as part of a team, you will work on Audio Codecs, general DSP signal processing blocks, MATLAB simulations, DSP frameworks and applications, integrating algorithms into the DSP framework and developing test scenarios and debugging problems. Some of the software development may be in assembly, but various other parts of the system use C. Various tools/programs are used on PCs for debugging/testing and emulating host processor functionality. These are written in a variety of languages including C, C++, Python, MATLAB etc. Minimum Qualifications: "¢ Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 3+ years of Software Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field and 1+ year of Software Engineering or related work experience. "¢ 2+ years of academic or work experience with Programming Language such as C, C++, Java, Python, etc. Key Responsibilities: Production quality embedded DSP software for Qualcomm for Voice and Music products Problem solving, troubleshooting, and fixing Bugs Providing support for customer issues/requirements to application engineers Providing input to project planning and timescales Creation of engineering documentation Development of Qualcomm intellectual property and submission of patent applications. 6-8 years of relevant industry work experience. Proven experience of writing efficient C code for resource constrained systems Knowledge of Audio/voice encoder formats - MP3, AAC, SBC, LC3, WMA, AC3, SBC, FLAC, AMR etc. Experience in Digital Audio formats like PCM, I2S, SPDIF etc Extensive hands-on experience with Audio DSP development on embedded systems. Enthusiasm for solving interesting problems, and excellent trouble shooting and analytical skills that can be applied to resolve potential system issues Highly professional and flexible, with the ability to deliver high quality work on tight schedules Eager to learn, self-motivated, independent, proactive, and able to work effectively in a team Effective verbal and written communication skills

Hiring Area collection manager who is managing the team for field Collections team for Banking field collection Bucket Collections Client /Team/ SLA / Attrition/ Shrinkage Must Know-English and Telugu Required Candidate profile Work from Office-Hyderabad call,whatsapp cv Amit 8178259405/Neha 8287267407 Perks and benefits Salary no constraint for suitable candidate

About The Role Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. ? Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ? Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ? Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completedMandatory Skills: Procurement(RTP). Experience1-3 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Job Title: Senior CUCM Engineer (8+ Years Experience) Job Overview: We are seeking a highly skilled and experienced Senior CUCM Engineer with over 8 years of experience in designing, implementing, and maintaining Cisco Unified Communications Manager (CUCM) solutions. This role requires a deep understanding of CUCM environments, VoIP technologies, call routing, and system integration. The ideal candidate will have a strong track record of troubleshooting complex issues, optimizing performance, and providing technical leadership in a large-scale enterprise environment. Key Responsibilities: Design, implement, and maintain Cisco Unified Communications Manager (CUCM) and related voice systems. Configure and manage VoIP solutions, including call routing, dial plans, and device management. Oversee CUCM system updates, patches, and upgrades. Troubleshoot and resolve issues related to voice, video, and messaging systems. Provide technical leadership and mentoring to junior engineers and support teams. Collaborate with other IT teams to integrate CUCM with other enterprise systems such as Active Directory, Exchange, and CRM platforms. Ensure high availability and disaster recovery capabilities for CUCM and other Unified Communications systems. Document system configurations, procedures, and network topologies. Analyze and optimize the performance of the CUCM environment. Provide expert-level support for troubleshooting complex network issues involving voice, video, and data. Required Skills and Experience: 8+ years of hands-on experience with Cisco Unified Communications Manager (CUCM), including advanced configuration, troubleshooting, and support. Strong knowledge of VoIP technologies and protocols (SIP, H.323, MGCP, RTP). Experience with Cisco IP Phones, gateways, and other voice/video devices. In-depth knowledge of CUCM administration, including call routing, dial plans, call processing, and QoS (Quality of Service). Familiarity with Cisco Unity Connection, Cisco Emergency Responder (CER), and other Cisco UC applications. Proficiency in integrating CUCM with other communication platforms (email, voicemail, instant messaging, etc.). Strong troubleshooting skills in a multi-site and multi-vendor environment. CCNA Collaboration or CCNP Collaboration certification is preferred. Excellent communication and problem-solving skills. Desired Qualifications: Bachelor’s degree in Computer Science, Information Technology, or related field. Experience with Cisco WebEx and other collaboration tools. Familiarity with Cisco Expressway and Jabber solutions.

The Role Market Data Operations focuses on public markets Investment Data. The team collects and validates information on equities, bonds, funds and derivatives. This data is used for our wealth management platform reaching over 1000 firms globally and over 100,000 users. We are currently seeking a Market Data Operations Analyst to join our growing presence in Pune. This role will be dedicated to ensuring Addepar's clients have timely and accurate data to make investment decisions. What You Will Do Daily data quality validations on pricing, fundamental and corporate action data Investigate and Resolve exceptions on a variety of data assets, including reference data, pricing data, corporate actions, fund data and fx data Research data quality issues, identify resolutions and updating systems as needed Explore new datasets and analytics based on new data sources Partner with Product and Engineering to design, test, and implement new processes and tooling features that improve data quality as well as increase operational efficiency. Investigate and troubleshoot market data pipeline processing exceptions Collaborate with third-party vendors to triage and swiftly resolve issues Who You Are Minimum 2+ years of relevant work experience in the financial investment/advisory industry with deep knowledge of capital markets. Asset Reference Data- Understanding of various type financial instruments- Equities, Fixed Income, Derivatives and Currencies Corporate Action - Monitor, research and interpret different events impacting the asset Understanding of pricing process and familiarity with Pricing data vendors Technical skills preferred - Proficiency with SQL queries highly preferred , Data mining projects or Knowing Databricks application are an added advantage. Excellent interpersonal skills and strong self-motivation needed to work efficiently in a global team Experience in the financial investment/advisory industry with capital markets Experience with ICE Data Feeds and Eikon/Refinitiv Workspace and similar data platforms is highly preferred Flexible to work in various shifts if required. Important Note - This role requires working from our Pune office 3 days a week (Hybrid work model)

What you will be doing... As a Senior Engineer consultant for the Video Product backend services team, you will write great code to process our customer's video and metadata. Youll work on cutting-edge compression technologies like VVC, AV1, HEVC, high dynamic range video, and enhancement filters. You will be responsible for the delivery of highly scalable backend services for video products for Set-Top-Box, Mobile, and Web Clients. You will partner with the onshore development team & business teams to establish goals, influence and effectively communicate/execute the vision set by the leadership team. Leading platform software architecture and vision for services. Managing schedules/Team, be accountable and deliver projects on time in a fast paced agile environment. Being passionate about learning new technologies and creating innovative solutions. Developing 24x7 no downtime highly available video backend services in Production environment. Contributing technically and own architectural oversight of system/services. Creating an atmosphere of innovation for creating next generation services. Working with Product Management and Operations to successfully deploy services. What were looking for You have the ability to define a vision and your ambitious attitude drives you to generate highly innovative ideas and take calculated risks. You develop positive relationships and innovative solutions, which makes you a productive collaborator. Customers appreciate that you take personal responsibility for their satisfaction, and team members know they can count on your commitment. Youll need to have: Bachelors degree or four or more years of work experience. Four or more years of relevant work experience. Experience in leading Software projects/development teams. Experience with performance tuning, scalability and availability. Experience in the software development cycle. Experience in solid development experience on various Media formats, H.264/AVC, Media Frameworks, Media Foundation and solid understanding of MediaLive and MediaConvert and AWS Elemental services. Demonstrated working knowledge on streaming protocols such as RTP/RTSP/HTTP Experience with or knowledge of various DRM schemes such as Widevine, PlayReady. Experience in video codec development experience, particularly AV1, HEVC, H.264 and MPEG2, etc Experience in leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience Strong in Object-oriented programming and design principles. Expertise in troubleshooting, Code Optimization, Performance Tuning Understanding of Agile methodologies. Excellent communications skills with the ability to work with other product / client teams and ability to work independently on complex tasks. Mentor the junior team members and guide them to successfully deliver the project goals. Demonstrated hands-on experience building products and deploying them to cloud platforms. Knowledge of Agile Methodology and Continuous Integration / Continuous Deployment (CI/CD) tools like Jenkins, GitLab etc. Even better if you have one or more of the following: Understanding of AWS Cloud architecture, tools and techniques. Knowledge of Machine learning and Artifiicial intelligence. Excellent communication and analytical skills. Experience in a software product development environment. Understanding of multi-threaded software development. Understanding of information security. Understanding of database systems.

Mode of Interview:- F2F on Friday(15/05/2025). Location:- Manyata Tech Park, Bengaluru. We are seeking a Technical Support Engineer (Tier 2/3) with experience in Unified Communications (UC), SIP, VoIP, and Contact Center solutions . The ideal candidate will be responsible for handling escalated technical issues, troubleshooting complex problems, and providing expert-level support to enterprise customers and partners. Key Responsibilities: Escalation Handling: Provide Tier 2/3 support for UC and Contact Center solutions, assisting Tier 2 engineers with advanced troubleshooting. Technical Troubleshooting: Diagnose and resolve complex issues related to SIP, RTP, VoIP, UC applications, and call routing . Packet Analysis & Debugging: Utilize tools like Wireshark, SIP tracing, and logs analysis to identify and resolve technical problems. Lab Replication: Reproduce customer issues in a test environment to validate solutions and escalate to R&D if necessary. Customer Interaction: Engage partners on escalated cases, providing clear technical resolutions. Documentation & Knowledge Sharing: Contribute to internal knowledge bases, write technical articles, and mentor junior engineers. Collaboration: Work closely with cross-functional teams, including development, product management, and global support teams, to drive issue resolution. Process Adherence Maintaining KPIs and desired SLAs Shift – Open for 24x7 shift work . Required Skills & Experience: 3–8 years of experience in technical support or engineering roles within the Unified Communications or Contact Center domain . Strong understanding of SIP, RTP, VoIP, SBCs, and telephony protocols . Hands-on experience with Unified Communications platforms (Cisco, Avaya, Microsoft Teams, Zoom, or equivalent) . Familiarity with VoIP troubleshooting tools (Wireshark, SIP logs, syslogs, etc.) . Good knowledge of Linux, Windows Server environments, networking (TCP/IP, DNS, firewalls), and cloud-based UC deployments . Exposure to Contact Center solutions (Genesys, Avaya, Cisco UCCE, NICE, etc.) is a plus.

Hiring collection manager who is managing the team for field Domestic Collections team for Banking field collection Bucket Collections Client /Team/ SLA / Attrition/ Shrinkage Must Know-English and Kannada Required Candidate profile Work from Office-Bangalore call,whatsapp cv Amit 8178259405/Neha 8287267407 Perks and benefits Salary no constraint for suitable candidate

Work Location Delhi, Mumbai, Bengaluru | Years of experience 3 + years | Entity India Business | Level :11 -Analyst Key responsibilities Drive client value creation"""""""""""""""""""""""""""""""""""""""""""""""""""""""" Understand the client's business, priorities and leadership agenda Co-create with the client, articulate transformation and drive innovation agenda for the client Align the right teams or capabilities to enable (sell and deliver) successful transformation/innovation agenda Build long-standing, trust-based relationships Establish self as a trusted advisor with the client C-suite through an in-depth understanding of the client as well as industry Build networks at Accenture to be able to bring the best of Accenture to the client Grow the business/account Help originate deals based on defined commercial pathways; drive innovative deal construct and solutioning to grow business Delivery ownership and excellence Qualifications Professional qualifications Rich experience in the Digital Commerce and Marketing wi th in-depth industry expertise including the industry /digital/technology trends. Demonstrate sustained client relations management experience at a C-suite level or operated at a senior management level in the industry role. Experience in consulting and account management experience; domestic consulting experience preferred. Experience of SDP in CNR sector Organizations is also preferred. Educational qualifications Master’s degree in business administration (MBA) or post graduate degree in management (PGDM) from premier institutes preferred What’s in-store for you? Learn and grow continuously Build new skills, grow existing skills, develop new areas of expertise within functional, technical or industry areas of the business with Accenture’s unmatched 24/7 expert-curated learning boards, webinars and classroom-style training programs Innovate Get access to resources that will allow you to leverage the latest technologies and bring innovation to life with the world’s most recognizable companies Thrive and advance Grow your career as far as your ambitions take you. Truly human Bring your whole self to a company that aims to be the most diverse in the world and delivers real-time performance feedback based on your strengths, not stats

Project Role : Industry Subject Matter Advisor Project Role Description : Work closely with client project teams to provide expertise (functional, technical, industry, tools/methods) to ensure successful solution design and delivery. Must have skills : Manufacturing Engineering L2 Automation Good to have skills : NA Minimum 15 year(s) of experience is required Educational Qualification : 16 years of full time Education Summary :As an Industry Subject Matter Advisor, you will work closely with client project teams to provide expertise (functional, technical, industry, tools/methods) to ensure successful solution design and delivery. Your typical day involves collaborating with clients, offering specialized knowledge, and contributing to the success of project implementations. Roles & Responsibilities: Expected to be a SME with deep knowledge and experience. Should have Influencing and Advisory skills. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Expected to provide solutions to problems that apply across multiple teams. Provide expert guidance on industry-specific challenges. Lead discussions on best practices and innovative solutions. Collaborate with cross-functional teams to drive project success. Professional & Technical Skills: Must To Have Skills:Proficiency in Manufacturing Engineering L2 Automation. Strong understanding of automation systems and processes. Experience in implementing automation solutions. Knowledge of industry-specific tools and methodologies. Hands-on experience in solution design and delivery. Additional Information: The candidate should have a minimum of 15 years of experience in Manufacturing Engineering L2 Automation. This position is based at our Noida office. A 16 years of full time Education is required. Qualifications 16 years of full time Education

Hiring Assistant Operations manager who is managing the team for field Domestic Collections team for Banking field collection Bucket Collections Client /Team/ SLA / Attrition/ Shrinkage Must Know-English and Kannada Required Candidate profile call,whatsapp cv Amit 8178259405/Neha 8287267407 Perks and benefits Salary no constraint for suitable candidate

Hiring Operations manager who is managing the team for field Domestic Collections team for Banking field collection Bucket Collections Client /Team/ SLA / Attrition/ Shrinkage Must Know-English and Kannada Required Candidate profile Work from Office-Bangalore call,whatsapp cv Amit 8178259405/Neha 8287267407 Perks and benefits Salary no constraint for suitable candidate

Expertise in C, SIP and RTP Expertise and customize Freeswitch for audio/video conferencing 2-4 years of experience in telecom protocols like SIP, RTP, and SMPP. (FreeSwitch, WebRTC). Familiarity with Opensip, Lua, PBX and Kamailio Required Candidate profile 5 days working but rotational off Note- Interested candidate can directly contact at 9045186615.

remote typeOnsite locationsBangalore - North time typeFull time posted onPosted 4 Days Ago job requisition idJR-0010952 Details of required position Position(s) Reports to: Vice President Functional Title: Team Manager Corporate Title: Assistant Vice President Work Location: Bangalore About Apex Apex Group Ltd., established in Bermuda in 2003, is a global financial services provider. With over 45 offices worldwide and 3,000+ employees, Apex delivers a broad range of solutions to asset managers, capital markets and private clients. The Group has continually improved and evolved its service suite to cover three key pillarsfund solutions, financial solutions and corporate solutions. Apex administers over $750 billion in assets globally. For more information please visit our website - Job Summary The candidate should be well versed with Pricing, Reference Data, Corporate action, Portfolio accounting. He/She must be a dynamic personality with ability to work tactically wherever needed with quality results. The candidate must be having very good communication and should be competitive to connect with stakeholders across the globe. The candidate should be capable of running the Projects independently. He/she should possess a minimum experience of 5 years in managing and handling a team. Job Responsibilities: Team management and supervision Processing and verification of daily and monthly pricing across multiple asset classes. Ensuring accurate valuations and performing validation process across all capital market products including but not limited to derivatives and OTC securities. Setup of OTC securities, including unlisted derivatives, illiquid stocks and private equity, bank debt and swaps, and their processing into the fund accounting platform will be an added advantage. Processing and verification of daily market prices on listed securities from multiple vendors, including market research on large variances and stale/missing prices. Strong knowledge about Bloomberg, ICE, Markit, Refinitiv, SIX, etc Strong knowledge on overall pricing concepts like price types, vendor hierarchy, price methodology, market value concept, etc. Processing and verification of valuations on OTC securities from data vendors and counterparty statements. Review of corporate actions on portfolio holdings and necessary correction and posting of exceptions. Documentation of trade file mapping requirements for existing and new clients, and working with various internal groups (Analytics, Client Services) and external client if needed, to automate pricing workflows. Working closely with multiple vendors to identify issues, track them and drive their resolution. Knowledge on API for BBG and Reuters is preferred. Maintenance and creation of standard Operating Procedures Providing assistance to supervisors, auditors and fund accountants as and when required. Daily MIS Qualification & Experience required 9 11 years of experience in investment banking Bachelors/Masters degree in a financial domain Operational experience in a financial institution will be a strong advantage Good knowledge of OTC products such as foreign exchange options, swaps, swaptions, Spots, forwards, credit default swaps Should possess Decision making, problem solving and tactical skills. Multitasking is a must. Strong organizational skills and structured management approach, supporting timely delivery of complex meeting material that includes input from across the global valuations team Strong communication skills including the ability to distil complex issues into an easy digest summary for senior management Confident and assertive with the ability to negotiate and influence constructively across teams and geographies Knowledge of the hedge fund administration business and/or industry will be a strong advantage. Knowledge of either Paxus, Advent Geneva , or Broadridge suite of applications related to the Fund Administration business, or both, will be a strong advantage. Excellent Communication skills Flexible with shift timings Ability to work under time constraints and handle pressure Strong analytical skills, detail orientation & service commitment Good understanding of programming in VBA would be good plus. Strong Analytical skills and attention to detail. An ability to work under pressure with changing priorities DisclaimerUnsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

Software Engr(Backend+VoIP, 3–5 yrs), SIP/SDP/RTP/RTCP, Asterisk/Freeswitch, Kamailio/Opensips,WebRTC,REST APIs,Golang/Ruby/C++, AWS/GCP/Azure, MySQL/Postgres,DevOps (K8s/Terraform/Ansible). C2H via TE Infotech(Exotel), BLR. @ssankala@toppersedge.com

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Claims_Processing.

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : Any Degree or 3 Year Diploma Key Responsibilities : Maintenance administration of Voice PBX systems services-Responsible for handling day-to-day Voice operations, requirements issuesTechnical Experience :-Basic understanding of voice telephony TDM / IP along with knowledge of voice networking, Signaling standards telecommunication protocols H323, SIP,SCCP, MGCP etc-Hands-on experience on industry standard enterprise PBXs like Cisco call manager-Basic knowledge on PRI and trunk configuration in Telephony system-Basic knowledge in ACD calls routing configurations-Basic troubleshooting of Cisco VoIP gateways and adjuncts -Knowledge of Voicemail Cisco Unity, IVR, Reporting etc-Basic troubleshooting knowledge with respect to the operational issues in PBX-Basic knowledge of Call accounting software Professional Attributes :-Customer focused positive attitude towards work-Good interpersonal and communication skills verbal and written-Ability to work with diverse teams a quick learner-High level of initiative coupled with a good team spirit-Positive work ethic-Basic knowledge in MS Visio, Word and ExcelEducational Qualification:-Any Degree or 3 Year Diploma Qualifications Any Degree or 3 Year Diploma

Job Summary: We are seeking an experienced Audio QA Engineer to join our product team developing cutting-edge VoIP-enabled wearable technology . In this role, you will be responsible for ensuring optimal audio performance and quality for voice communication features, performing detailed testing, analysis, and validation of audio pathways in various environments and network conditions. You will collaborate closely with hardware, firmware, and software teams to develop test plans, automate audio test cases, and validate audio performance across the product lifecycle. Key Responsibilities: Designed and executed comprehensive audio quality test plans for VoIP features on wearable devices. Validate microphone and speaker audio paths, codecs, echo cancellation, noise suppression, and voice clarity. Conduct MOS (Mean Opinion Score) testing and other subjective and objective audio quality assessments. Test audio performance in various real-world and lab conditions (e.g., network types, ambient noise environments, device orientations). Use test tools and frameworks to capture, analyze, and log audio signals (e.g., latency, jitter, packet loss, dropouts). Conduct wakeword testing for voice assistant features and assess responsiveness and false trigger rates. Perform product benchmarking and ensure compliance with audio standards (e.g., TIA-920B). Collaborate with software, firmware, hardware, and UX teams to troubleshoot and isolate audio defects. Document test cases, test results, defects, and contribute to product release sign-off. Contribute to the automation of audio tests wherever applicable. Required Skills & Qualifications: Bachelors degree in Electronics and Communications, DSP, Electrical, Computer Engineering, Acoustics, or a related field. 8+ years of experience in audio QA testing, preferably for VoIP, telephony, or wearable products. Prior experience with audio performance measurement tools such as: Audio Precision (APx) Listen SoundCheck ACQUA HATS (Head and Torso Simulator) Hands-on experience with tools like: Wireshark (for packet capture and VoIP call analysis) Adobe Audition, sox, Audacity , or similar for waveform analysis Experience with MOS testing (POLQA, PESQ), subjective audio quality testing, and scripting. Experience with product compliance testing for standards like TIA-920 B . Familiarity with mobile and embedded platforms (Android, iOS, RTOS) is a plus. Excellent troubleshooting skills, attention to detail, and communication skills. Nice to Have: Experience with noise-canceling algorithms (ANC, ENC, beamforming) testing. Experience testing Bluetooth and wireless audio (BLE, Classic BT, Wi-Fi). Experience with wake word testing and voice UI systems (e.g., Alexa, Google Assistant, Siri). Prior work with wearable audio devices such as smart headsets, earbuds, or AR/VR headsets. Solid understanding of VoIP protocols (SIP, RTP, RTCP), audio codecs (e.g., Opus, G.711, G.722), and related networking concepts. Exposure to Agile development and CI/CD pipelines for automated testing.