180 Rtm Jobs - Page 7

Objective: To optimize sales operations through efficient tracking and analysis of distributor salesman incentives data, as well as monitoring stock aging and closing stock. The role requires a strong command of digital tools, excellent Excel and PowerPoint skills, and proficiency in numeric and data management. Title: RTM Execution Lead Function: Commercial Work Location: Kochi Job Responsibilities: Distributor Salesman Incentives Tracking: Efficiently track and manage data related to distributor salesman incentives. Ensure accuracy and timely processing of incentive-related information. Stock Aging Analysis: Monitor and analyze stock aging to identify slow-moving or obsolete inventory. Col...

Company Profile Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company (NSE: FSL, BSE: 532809, Reuters: FISO.BO, Bloomberg: FSOL:IN), is a specialized global business process services partner, providing transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. With an established presence in the US, the UK, India, Mexico, Australia, South Africa, and the Philippines, we make it happen for our clients, solving their biggest challenges with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. Our real-world practition...

• Administer and configure JIRA Data Center and Cloud instances, managing project setup, workflows, permissions and user access • Design and optimize JIRA workflows, customizing issue types, screens, and fields to enhance system usability Required Candidate profile • Automate tasks using Script Runner Groovy and JIRA Automation Rules • Customize RTM Test Management, execution tracking & reporting • Manage integrations with Confluence, Bitbucket & other tools

We're Hiring! Join the Team at IGT Solutions Pvt Ltd Location: Pune | Shifts: Rotational Are you passionate about data, reporting, and the travel industry? Were looking for a Lead Associate-WFM(RTA) to join our growing team! Key Responsibilities: • Generate and publish Hourly/Daily/Monthly reports • Create custom templates and reports based on process needs • Manage and schedule reports across multiple programs • Collaborate with end-users and clients daily • Design and implement new reporting modules • Ensure SLAs and TATs are met consistently What We’re Looking For: • Strong skills in MS Office & Excel • Experience in Excel automation • Excellent communication – both verbal and written • B...

Position Purpose The Workforce Management Real Time Analyst is responsible for monitoring and reporting agent schedule adherence in real-time using real-time adherence software and ACD real-time displays. They work closely with Operations, calling out non-adherent events via email so that non-adherent agents can be directed back toward the phone. Workforce Management Real Time Analyst also monitor agent calling behaviors in real-time, calling out events such as talk-time or after-call-work time which exceeds defined thresholds. They watch real-time campaign statistics across various measures such as service level or staffing interval requirements to ensure we are meeting contractual standard...

Hiring For WFM RTA Experience 2 year in WFM RTA Package upto 6LPA Graduation mandatory Good Communication Skills required Location- Bangalore 5 days working & US Shift Work From Office For more information Contact Priyanka Contact no 9362502648 mail id- priyanka@manningconsulting.in

Min 1+yrs exp as a RTA. Real Time Queue Monitoring Maintaining Service Levels & Associated Metrics Preparation of Daily/ Weekly/ Monthly reports. 24*7 Shifts Fluent English Call 8447780697 send CV monu@creativeindians.com

Leading BPO in BANGALORE Hiring for WFM RTA Require 2+ Years Experience in WFM RTA Require Excellent Communication Skills CTC UPTO 5.5LPA based on Last CTC Shifts 24*7 Looking for Immediate joiners// Candidates with Lesser Notice period Role and Key Responsibilities: The Lead WFM Analyst will act as a liaison between the Centralized and Site WFM teams. • The Lead WFM Analyst is responsible for team project organization, and site interaction, planning and expediting/verifying the overall success of WFM management functionalities. Initiates and manages all WFM communications between centralized and site teams, and leadership. • Preparation of daily / Weekly / Monthly MIS reports & presentation...

Role & responsibilities Understand the in and outs of all relevant in-house products/projects. Work on requirements gathering through written and verbal communications with clients and onsite staff. Coordinate with onsite and co-located teams for designing solutions. Document the requirements, solutions for clients, and internal teams. Build process models, wireframes, and mockups for client/internal reviews. Show active participation in product release activities. Handle in-person presentations and webinars on product features.

Must Have: Experience in handling Clients and Stakeholder interactions. Well versed with CSV and GxP process and ability to adopt to client Process, systems and documentation needs like Test Protocol, Test Plan, Test Strategy, IQ/OQ/PQ scripts, RTM, Test Summary Report etc., Understanding of various SDLC methodologies(Agile, Waterfall, V) Flexibility to Work as per Customer timings Generate Automation Test Strategy for applications deployed on Cloud. ( Public and Private cloud) Automate scripts using a given Selenium-based framework, Serenity based BDD framework or any open-source tools. Working experience in testing Restful Webservices and APIs using frameworks or tools like POSTMAN, Rest A...

Role & responsibilities 1. Sales & Growth Delivery Achieve net sales target and market share Business forecasting, projecting and driving desired results Identifying opportunities to build business 2. Distribution Expansion & Channel Development Ensure stable distributor network both in Urban and Non-Urban markets Set, Monitor and ensure achievement of brand wise, area wise distribution targets. Ensure proper identification, activation and management of wholesale and SS channel to improve indirect coverage Drive efficiencies on ground through right training of the team 3. Trade Marketing Execution Develop innovative plans to activate markets basis local knowledge and share with HO in a timel...

Lead, supervise, and motivate a team of Sales Executives to achieve daily, weekly, and monthly Training target Monitor team performance and provide regular coaching, feedback & training to drive improvements Min 1 year on paper as Trainer mandatory Required Candidate profile If interested the call/whats app Hr Anika @ 7738581678 or 9372866709

Develop an overall understanding of the renewables business comprising Forecasting and Scheduling and Environmental Markets including IRECs and Carbon Credits. Take responsibility for new Business Development for the renewable business by developing a roll-out strategy, developing and managing relationships in key IPPs and clients, and working with the existing regional BD teams across the country. Represent REConnect at appropriate platforms including CERC, SERCs, State Nodal Agencies etc. Market Research and Market knowledge for potential opportunities and develop higher competency and values against our competitors. Prepare good presentations and reports on demand. Prepare comprehensive p...

PAN India Role Team Size ; 3 Key Skills : Sales Development, RTM, GTM, Sales Excellence - Drive and sustain GTM transformation initiatives to enhance distribution. - Lead sales automation efforts and maintain related processes. - Manage distributor appointments and management and ROI processes. - Monitor and control sales-related cost lines and budgets. - Drive and sustain sales and distribution (S&D) KPIs. - Devise GTM strategies to grow New Distribution (ND) and Wide Distribution (WD). - Develop and implement account cracking plans and performance management. - Enhance S&D infrastructure quality and development. - Identify and implement best practices from peer FMCG companies. - Drive sale...

Position - Regional Sales Manager Headquarter : Mangrol (Surat) / Mumbai Area - Gujarat and Maharashtra About the Company: A leading manufacturer of high-quality aata and Rotis. We serve both domestic and international markets . Our commitment to quality and customer satisfaction drives our growth and innovation. Job Summary: We are looking for a proactive and experienced Sales Manager to lead the retail sales operations in the domestic market. The ideal candidate will be responsible for driving product penetration in Kirana stores, retail outlets, and local distributors, expanding market presence, and increasing revenue in assigned territories. Key Responsibilities: Develop and implement sa...

Job Description Must Have: Experience in handling Clients and Stakeholder interactions. Well versed with CSV and GxP process and ability to adopt to client Process, systems and documentation needs like Test Protocol, Test Plan, Test Strategy, IQ/OQ/PQ scripts, RTM, Test Summary Report etc., Understanding of various SDLC methodologies(Agile, Waterfall, V) Flexibility to Work as per Customer timings Generate Automation Test Strategy for applications deployed on Cloud. ( Public and Private cloud) Automate scripts using a given Selenium-based framework, Serenity based BDD framework or any open-source tools. Working experience in testing Restful Webservices and APIs using frameworks or tools like...

Key Responsibilities: Real-time monitoring of call volume, agent availability & queue lengths Adjusting agent activities based on live data Ensuring SLAs are met Root cause analysis & performance optimization Desired Candidate Profile 4-9 years of experience in Workforce Management or a related field. Advanced Excel skills with expertise in Pivot Tables, VLOOKUPs, HLOOKUPs, Macros etc. . Experience with WFM software such as Avaya or Nortel preferred but not mandatory.

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ALIP Product Configuration Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education As a Product Configurator, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. Your typical day will involve working with ALIP Product Configuration, Product Development Management, and ALIP Development to deliver impactful data-driven solutions. Roles & Responsibilities: Requirement An...

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ALIP Product Configuration Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Product Configurator, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. Your typical day will involve working with ALIP Product Configuration, Product Development Management, and ALIP Development to deliver impactful data-driven solutions. Roles & Responsibilities: Requi...

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ALIP Product Configuration Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education As a Product Configurator, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. Your typical day will involve working with ALIP Product Configuration, Product Development Management, and ALIP Development to deliver impactful data-driven solutions. Roles & Responsibilities: Requirement ...

Job Description: Nirvasa Healthcare Pvt. Ltd. is looking for an experienced Real-Time Manager (RTM) to join our dynamic BPO team. The ideal candidate will have hands-on experience in real-time monitoring, workforce coordination, and shrinkage management. Key Responsibilities: Monitor real-time queue performance and agent adherence Manage schedule exceptions (SL/AL/breaks) and staffing requirements Coordinate with WFM and operations to maintain SLA and productivity Prepare and share performance dashboards and reports Proactively identify gaps and suggest improvements in real-time operations Key Skills: Real-Time Monitoring (RTM) Shrinkage Management (SL/AL) Workforce Management Tools Communic...

Role & responsibilities 1. 1. Business Development: Develop strategies to support business development in the Traditional Trade channels (Retail, WS and SS) Develop initiative grid for the channel which is aligned to the Marketing initiatives. Work closely with the Brand team and the Region team to align quarter and annual plans. Work closely with the Brand team for planning the annual numbers and calendarize the same, based on a granular channel/geography level share development plans. Manage end-to-end trade spends for Traditional Trade channel as per the TS components in the P&L of TT business. 2. Drive Sales Programs and Initiatives: Extensively support driving of Sales execution excelle...

• Experience with CMDB data import and server patching processes. • Familiarity with hypercare incident management and major incident resolution. • Knowledge of Requirements Traceability Matrix (RTM) management.

Project Role : Technology Delivery Lead Project Role Description : Manages the delivery of large, complex technology projects using appropriate frameworks and collaborating with sponsors to manage scope and risk. Drives profitability and continued success by managing service quality and cost and leading delivery. Proactively support sales through innovative solutions and delivery excellence. Must have skills : Accenture Life Insurance Platform (ALIP) Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Product Configurator, you will be responsible for designing, building, and configuring applications to m...

Role & responsibilities Position: MIS & RTM Sr Executive -WFM Job Type: Full Time Location: Gurgaon Starting Date: Immediate Key Responsibilities Mentor Team Members and guide them to achieve RTM efficiency. Analyze the day to day process health and report deviations to F&S for immediate action. Seat Utilization. Prepare daily/weekly/monthly reports and dashboards. Analyze the reports and inform stakeholders about corrective actions. Clarify key metrics like SL/Abandon/AHT/ASA/Occupancy/Utilization to Ops/Team members as and when required. Manage long-term forecast / staff plan and lead monthly staff plan / budget meeting. Work with Human Resources, Recruiting, and Training to coordinate the...