140 Rtm Jobs - Page 3

Job Title: Real-Time Analyst (RTA) Department: Workforce Management (WFM) Employment Type: Full-time Role Summary: The Real-Time Analyst (RTA) plays a critical role in ensuring operational efficiency and service delivery performance by actively monitoring, analyzing, and managing real-time activities across multiple queues. This role serves as the first line of defense to ensure service levels and performance metrics are achieved, while supporting operations with timely and accurate reporting, issue escalation, and actionable insights. Key Responsibilities: A. Real-Time Monitoring & Queue Management Monitor real-time call, chat, or case queues to ensure service level goals are met consistent...

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ALIP Product Configuration Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary : Summary As a Product Configurator, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. Your typical day will involve working with ALIP Product Configuration, Product Development Management, and ALIP Development to deliver impactful data-driven solutions. Roles &...

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ALIP Product Configuration Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Product Configurator, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. Your typical day will involve working with ALIP Product Configuration, Product Development Management, and ALIP Development to deliver impactful data-driven solutions. Roles & Responsi...

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ALIP Product Configuration Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education As a Product Configurator, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. Your typical day will involve working with ALIP Product Configuration, Product Development Management, and ALIP Development to deliver impactful data-driven solutions. Roles & Responsibilities:...

We are looking for an experienced Business Analyst with strong expertise in General Insurance (Fire, Engineering, Liability, Accident, and Marine lines of business). The ideal candidate will play a critical role in requirement gathering, process analysis, documentation, and end-to-end project implementations. This role demands close collaboration with stakeholders and technical teams to ensure accurate delivery of insurance solutions. Key Responsibilities: Conduct detailed business analysis to gather, document, and analyze requirements from stakeholders. Collaborate with clients and internal teams to understand end-to-end insurance processes, with a focus on Fire, Engineering, Liability, Acc...

As a Test Manager, you will play a key role in ensuring the quality and reliability of our software products through meticulous testing and team leadership. You will be responsible for overseeing the testing process, coordinating with development teams, and driving the overall testing strategy. Roles & Responsibilities: Define Test Strategy, Test Plan, RTM, Testing metrices, Status reporting Doing resource planning, Managing and leading a team of testers, providing guidance, mentoring, and support. Responsible for successful delivery, operating appropriate governance and controls to achieve successful delivery on time, cost, and budget with deviations managed appropriately. Apply the appropr...

Shape your future at ifm! Since our foundation in 1969, ifm has been dedicated to developing, producing, and selling sensors, controllers, and systems for industrial automation on a global scale. Are you ready to take your career to new heights Join our team and immerse yourself in a rewarding work environment that offers competitive compensation and ample growth opportunities. We are currently seeking an experienced Sales Professional with 1-4 years of proven success in the field. The ideal candidate will have a strong willingness to travel within West Bengal, Odisha, Jharkhand, AP, North East states, and Bangladesh. Candidates should hold a degree in Mechanical, Electrical, Electronic, or ...

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ALIP Product Configuration Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education As a Product Configurator, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. Your typical day will involve working with ALIP Product Configuration, Product Development Management, and ALIP Development to deliver impactful data-driven solutions. Roles & Responsibilities: Requirement An...

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ALIP Product Configuration Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time educationAs a Product Configurator, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. Your typical day will involve working with ALIP Product Configuration, Product Development Management, and ALIP Development to deliver impactful data-driven solutions. Roles & Responsibilities:- Requirement A...

1. Understanding various SDLC (Agile, Waterfall, V) 2. Analyze requirements, perform impact analysis, and regression analysis, and communicate with stakeholders on the need for changes in requirements. 3. Strong experience in Manual and Exploratory Testing. 4. Good experience with various testing types like Functional, Regression, UI/ Usability, Integration testing, etc., 5. Idea on Generative AI for testing 6. Good experience in various testing techniques. 7. Experience in testing and test planning of CI/CD-based solutions through tools like Azure DevOps. 8. Experience in Programming (Java/Python etc.,). 9. Experience in designing automation frameworks (POM, Cucumber BDD, etc.,.). 10. Autom...

Job Description JOB SUMMARY: The Senior Associate Systems Engineer is responsible for applying principles and professional expertise to support the design, integration, and testing of system software and hardware. This role involves converting customer requirements into comprehensive solutions while considering technical, schedule, and cost constraints. Primary responsibilities include requirements management, system architecture development, troubleshooting, and overseeing system-level tests. The engineer will manage tasks of limited scope, exercise judgment in resolving routine issues, and collaborate with cross-functional teams and external stakeholders to ensure systems meet customer spe...

The Compliance Test Engineer position requires a minimum of 4 years of experience in the Banking domain. The role is based in either Hyderabad or Bahrain, and the ideal candidate should be available to join immediately or within 15 days of notice. As a Compliance Test Engineer, your responsibilities will include designing and executing manual test cases for SymphonyAI NetReveal AML TM (Transaction Monitoring) and SymphonyAI NetReveal CRR (Customer Risk Rating). You should also have a good understanding of applications like Firco, FRSM, and other Compliance systems, including their interface dependencies. In this role, you will be expected to have a strong background in AML, Risk Management, ...

Skills: VisionPlus Knowledge Mandatory Roles & Responsibilities: Working on vision plus Mainframe system (CMS, FAS, LMS, FRAUD) Triaging user tickets and incidents, providing initial support, and escalating complex issues. Required Candidate profile BE/Btech/Diploma Tecdhnical Background mandatory

As a Project Services Member Technical at G2L1 or Senior Member Technical at G2L2 level, you will have exposure to project management, stakeholder management, and scope management. Your responsibilities will include requirements gathering from clients and vendors, providing effective impact and gap analysis, creating contingency plans and alternative solutions, and having strong communication skills both written and verbal. You should have experience working in Agile and Waterfall models, a good understanding of SDLC phases and work structure, and the ability to develop complex SQL queries. Understanding bug tracking flow in STLC, performing Unit Testing, UAT, writing test cases, creating te...

About The Role Job Title - Growth Strategy (AlcoBev) Manager S&C GN Management Level :07 - Manager Location:Bangalore / Gurgaon / Mumbai Must have skills: Deep expertise in the Alcoholic Beverages (AlcoBev) industry , including market dynamics, regulations, and commercial processes Experience in Route-to-Market (RTM), Distribution & Trade Management, Revenue Growth Management (RGM), and Pricing Strategy within AlcoBev Strong understanding of excise laws, taxation structures, and state-wise regulatory frameworks for alcoholic beverages Experience in working with distributors, wholesalers, and on-trade/off-trade channels Ability to design and implement growth strategies for sales, channel expa...

Responsibilities: To coach new recruits on the floor, to design and deliver training programs specializing in current process and new process(s) as per the business requirement. Should have sound outbound sales experience. Customer: To deliver a 2 weeks induction course to the new employees following company training Manuals To gauge the post training performance of agents trained for 0-30 days period To be responsible for Process Training Yield To evaluate and provide feedback to the training manager on amendments to the training material To analyze the training needs, design and deliver appropriate programs and evaluate their success Trainers to regularly practice process to stay updated a...

TATA AIG General Insurance Company Limited is looking for Account Manager - Key Partnership Group to join our dynamic team and embark on a rewarding career journey Communicating with clients to understand their needs and explain product value. Building relationships with clients based on trust and respect. Collaborating with internal departments to facilitate client need fulfillment. Collecting and analyzing data to learn more about consumer behavior. Keeping accurate records pertaining to inventory and account notes. Maintaining updated knowledge of company products and services. Resolving complaints and preventing additional issues by improving processes. Identifying industry trends. Actin...

MNC in Gurgaon Hiring for WFM RTA Real Time Analyst CTC UPTO 8.3LPA Require 3+ Years Experience in WFM RTA Require Excellent Communication Skills Role and Key Responsibilities Intraday real time monitoring of service levels for all queues for all the sites throughout the operating window (24/7/365) Real time monitoring of associates performance from all teams at all sites Managing Real Time updates on Service Levels, Contact data and other KPIs Drive real-time impacts to staffing for both internal and outsourced teams vs. requirements metric goals Communicate and call out changes to incoming contact patterns to operations and the broader WFM team Have a real time communication with the WFM t...

MNC in Mumbai(Malad) & Pune(Viman Nagar) Hiring for WFM RTA Real Time Analyst CTC UPTO 5.8LPA Require 2+ Years Experience in WFM RTA Require Excellent Communication Skills Virtual Interview Role and Key Responsibilities: • Analyze staffing/volume trends and operational performance dashboards. • Develop short, medium and long term staffing plans for assigned business in an accurate and timely manner. • Collaborate with various business units, quality and training to schedule the necessary training, and associate coaching to ensure the companys commitment towards quality. • Prepare financial forecasts based on inputs from various sources and historical trends. • Create and maintain financial r...

At WSP, you will face challenges in fascinating and far-reaching ways, exploring new and inspiring opportunities to maximize your expertise, expand your professional horizons, and create exciting possibilities for people, organizations, and society in general. This position offers an exciting chance to join our industry-leading contaminant hydrogeology team with direct mentoring and career development from experienced hydrogeologists who are responsible for developing and maintaining the UK industry standard software ConSim and LandSim. Your responsibilities will include effectively communicating and liaising with the UK Ground and Water project team, managing hydrogeological data, developin...

MNC in Bangalore Hiring for WFM RTA Real Time Analyst CTC UPTO 6LPA Require 2+ Years Experience in WFM RTA Require Excellent Communication Skills Role and Key Responsibilities • Analyze staffing/volume trends and operational performance dashboards. • Develop short, medium and long term staffing plans for assigned business in an accurate and timely manner. • Collaborate with various business units, quality and training to schedule the necessary training, and associate coaching to ensure the companys commitment towards quality. • Prepare financial forecasts based on inputs from various sources and historical trends. • Create and maintain financial reports for business stakeholders. • Review th...

The Business Control Office is a Global front office function within Corporate Bank Divisional Control Office with the primary objective to support the product, sales desks, and its supervisors by creating a robust control framework as part of the first line of defence. The teams mandate is to identify non-financial risks such as regulatory, conduct and systemic risks, define mitigation processes for those risks, as well as to develop, implement and monitor Level 1 controls. In addition to working closely with the product, RTM, coverage and sales desks, the groups reach and interaction will be broad, including engagement within Corporate Bank (CB), CB Operations and those functions forming t...

As a Business Analyst with Strong Life and Annuity Insurance Knowledge, you will be responsible for working on Insurance Projects, specifically focusing on Policy Admin systems and mainframe usage. Your experience in new business and sales within the insurance domain will be highly valued. Your role will involve having conversion experience and a deep understanding of LifeSys functionality/screens and neutral file data. You will be expected to analyze recon/out of balance policies and provide effective solutions. With a minimum of 10+ years of IT experience, including at least 7 years in the LifeAnnuity Insurance domain, you should possess a strong understanding of insurance products and pro...

The ideal candidate for this position should possess a Ph.D. or M.Sc./M.Tech. degree in Polymer Science, Composite, or Chemistry. With at least 7+ years of experience, you should have a strong background in Composite Product Development and Processing activities. Exposure to various techniques such as Vacuum infusion, SMC, RTM, Braiding, Compression Moulding, Prepeg Preparation, Pultrusion, etc. will be highly beneficial for this role. If you meet the qualifications and have the required competencies and skills, we encourage you to submit your resume to career@atira.in.,

YASH Technologies is seeking a Functional Consultant - Manufacturing with 8-12 years of experience, including a minimum of 5 years in Business Analysis/functional consultant roles in the Manufacturing industry. The ideal candidate should have prior experience in Automation, System/product development, and/or product/project management for Manufacturing, along with strong expertise interfacing with ERPs (such as Oracle, SAP, BOSS, Microsoft Dynamics) & CRMs. Proficiency in Manufacturing domains like MES, PP, QM, PM, and Industrial Automation is essential. Experience in creating standard contents and presentation decks specific to Manufacturing, working on RFPs, and presales activities is a pl...