53 Rtm Jobs - Page 2

Role & responsibilities RESPONSIBILITIES AND DUTIES Shift Management: Oversee daily operations during the assigned shift (e.g., resource arrangements/production/delivery/coordination inter departments). Ensure compliance with company policies, safety regulations, and quality standards. Coordinate shift handovers and communicate priorities to the next shift. Team Supervision : Lead, motivate, and manage shift staff (e.g., operators, /technicians). Assign tasks, monitor performance, and address attendance or disciplinary issues. • Performance Monitoring: o Track key performance indicators (KPIs) such as production output, efficiency, and waste reduction. Report deviations from targets and implement corrective actions. Maintain accurate logs and shift reports for management review. Safety & Compliance : Enforce strict adherence to health, safety, and environmental (HSE) protocols. Conduct safety briefings, audits, and risk assessments. Investigate incidents and implement preventive measures. Resource Management & Continual Improvement: Ensure availability of materials, tools, and equipment for uninterrupted operations. Optimize resource allocation to minimize downtime and costs. Continual improvement for PQCDSM parameters through active self and team participation in Kaizen/5S/QCC/EBITDA improvement projects Quality Control: Compliance to Daily Work Management (DWM). Monitor product/service quality and address defects or customer complaints promptly. Collaborate with quality assurance teams to maintain standards. Problem-Solving: Resolve operational issues (e.g., equipment breakdowns, staffing shortages) swiftly. Escalate critical problems to senior management when necessary. Specific Skills Hands on manufacturing (Moulding/Finishing/Adhesive bonding/ Gel coating/Painting/Repair/Assembly) experience of Composites/FRP Railways parts/Toilets/Nose Cab/Panels/Wind Blades. Know-how of pattern & mould manufacturing and maintenance process for Infusion/VARTM/RTM/Hand lay-up. • Know-how of stitched fabrics/WR/CFM/ Infusion media & consumables/ Epoxy/ Polyester/Phenolic resins system/Adhesives. Interested Candidate kindly share the resume psbhole@geniusconsultant.com Preferred candidate profile Preferred Skills Knowledge of 5S/Kaizens/QCC/Operational Safety • ISO/ IATF 16949/ IRIS/ GL

PAN India Role Team Size ; 3 Key Skills : Sales Development, RTM, GTM, Sales Excellence - Drive and sustain GTM transformation initiatives to enhance distribution. - Lead sales automation efforts and maintain related processes. - Manage distributor appointments and management and ROI processes. - Monitor and control sales-related cost lines and budgets. - Drive and sustain sales and distribution (S&D) KPIs. - Devise GTM strategies to grow New Distribution (ND) and Wide Distribution (WD). - Develop and implement account cracking plans and performance management. - Enhance S&D infrastructure quality and development. - Identify and implement best practices from peer FMCG companies. - Drive sales processes, including ideal call steps and coaching calendars. - Define sales force training objectives, develop content, and execute training. - Conduct market visits to coach field teams on capability priorities. - Ensure successful roll-out and implementation of GTM transformation initiatives. - Lead change management and identify risk mitigation mechanisms. - Drive on-ground execution of Lead indicators like Effective coverage, Total Lines Sold, Effective man days, Billing efficiency and sustaining business output deliveries. - Implement Sales Transformation agendas such as SFA implementation, TMR usage, Van rationalization/optimization etc - Anchor & drive GTM initiatives across urban and rural markets such as any new channel Development, S&D plan execution for the region - Build insights from the market to develop initiatives for driving business.

Total AI Systems, Inc., headquartered in Lansing, Michigan, specializes in developing commercial software solutions that utilize advanced artificial intelligence to improve business efficiency. We are a profitable, product-based company with offices in the United States, India and Canada. Our team is made up of rockstars who know that delivering a rockstar performance for our customers means going above and beyond. Whether its early mornings, late nights, or continuous practice and refinement, we are dedicated to providing our very best and having a lot of fun along the way. We take care of our employees, and in turn, they take care of us. We're seeking individuals who are ready to go the extra mile and join us on this journey! We are seeking an experienced and dynamic Quality Assurance Manager to drive the quality assurance strategy and execution for our SaaS products. In this role, you will build and lead a high-performing testing team, ensuring the delivery of reliable, scalable and defect-free software that exceeds customer expectations. You will work closely with product and development teams to integrate testing into every stage of the development lifecycle, establish efficient processes and implement innovative testing frameworks and tools. This position offers the opportunity to make a significant impact on product quality, team culture and customer satisfaction in a fast-paced, growth-oriented environment. The following are some of the responsibilities for this position: Developing and implementing the overall test strategy and test plans for projects. Defining testing methodologies, approaches and standards to ensure comprehensive test coverage. Hire, lead and manage the software testing team, including training, mentoring assigning responsibilities, setting goals and evaluating team members. Defining and enforcing testing standards, guidelines and best practices across projects. Monitoring and supervising the execution of testing activities to ensure adherence to test plans, quality standards and project timelines. Developing and implementing a test automation strategy, including selecting appropriate tools and frameworks. Managing test environments, including their setup, configuration and maintenance. Ensuring the availability and stability of test environments to support efficient and accurate testing. Collaborating with project managers, development teams and other stakeholders to ensure alignment and effective communication. Identifying, assessing and managing testing risks and issues throughout the project lifecycle. Driving continuous improvement initiatives in testing processes, methodologies and tools. This is an exciting position with a growing company and offers a lot of upsides. This is a challenging position that requires dedication and determination. Some requirements of the position include: 5+ years of hands-on experience in software testing, with a focus on both manual and automated testing. Proven experience in building, mentoring and managing QA teams from scratch. Strong understanding of software testing methodologies, tools and processes, preferably used no-code automation testing tools before. Experience in test automation for Agile Continuous Integration/Development. Familiarity with testing frameworks such as Selenium, JUnit, TestNG, etc. Knowledge of the use of version control systems such as GIT. Strong analytical skills for diagnosing and addressing complex testing challenges. Excellent communication and interpersonal skills. Experience working in fast-paced SaaS environments and scaling testing processes.

Position Summary The Senior Consultant will integrate and map customer data from client source system(s) to our industry-leading platform. The role will include, but is not limited to: Using strong technical data migration, scripting, and organizational skills to ensure the client data is converted efficiently and accurately to the insightsoftware (ISW) platform. Performing extract, transform, load (ETL) activities to ensure accurate and timely data conversions. Providing in-depth research and analysis of complex scenarios to develop innovative solutions to meet customer needs whilst remaining within project governance. Mapping and maintaining business requirements to the solution design using tools such as requirements traceability matrices (RTM). Presenting findings, requirements, and problem statements for ratification by stakeholders and working groups. Identifying and documenting data gaps to allow change impact and downstream impact analysis to be conducted. Qualifications Experience assessing data and analytic requirements to establish mapping rules from source to target systems to meet business objectives. Experience with real-time, batch, and ETL for complex data conversions. Working knowledge of extract, transform, load (ETL) methodologies and tools such as Talend, Dell Boomi, etc. Utilize data mapping tools to prepare data for data loads based on target system specifications. Working experience using various data applications/systems such as Oracle SQL, Excel, .csv files, etc. Strong SQL scripting experience. Communicate with clients and/or ISW Project Manager to scope, develop, test, and implement conversion/integration Effectively communicate with ISW Project Managers and customers to keep project on target Continually drive improvements in the data migration process. Collaborate via phone and email with clients and/or ISW Project Manager throughout the conversion/integration process. Demonstrated collaboration and problem-solving skills. Working knowledge of software development lifecycle (SDLC) methodologies including, but not limited to: Agile, Waterfall, and others. Clear understanding of cloud and application integrations. Ability to work independently, prioritize tasks, and manage multiple tasks simultaneously. Ensure clients data is converted/integrated accurately and within deadlines established by ISW Project Manager. Experience in customer SIT, UAT, migration and go live support.

PAN India Role Team Size ; 3 Key Skills : Sales Development, RTM, GTM, Sales Excellence - Drive and sustain GTM transformation initiatives to enhance distribution. - Lead sales automation efforts and maintain related processes. - Manage distributor appointments and management and ROI processes. - Monitor and control sales-related cost lines and budgets. - Drive and sustain sales and distribution (S&D) KPIs. - Devise GTM strategies to grow New Distribution (ND) and Wide Distribution (WD). - Develop and implement account cracking plans and performance management. - Enhance S&D infrastructure quality and development. - Identify and implement best practices from peer FMCG companies. - Drive sales processes, including ideal call steps and coaching calendars. - Define sales force training objectives, develop content, and execute training. - Conduct market visits to coach field teams on capability priorities. - Ensure successful roll-out and implementation of GTM transformation initiatives. - Lead change management and identify risk mitigation mechanisms. - Drive on-ground execution of Lead indicators like Effective coverage, Total Lines Sold, Effective man days, Billing efficiency and sustaining business output deliveries. - Implement Sales Transformation agendas such as SFA implementation, TMR usage, Van rationalization/optimization etc - Anchor & drive GTM initiatives across urban and rural markets such as any new channel Development, S&D plan execution for the region - Build insights from the market to develop initiatives for driving business.

Role Description RTM- Client Service Officers (CSO) act as single points of contact for all DB custody clients inquiries for the Security Services (SES) business. The query may pertain to Settlements, Corporate Actions, Income, Reporting, Tax or Account administration. In addition, CSOs liaise with all necessary internal parties to ensure client query resolution in a timely manner. Your key responsibilities Account Opening/Maintenance/closure for various regions in EMEA. Prepare and review Tax related -ITRA documentation for Europe markets Knowledge of Invoice and billing preparation for clients Autobahn implementation and support. Client management related admin activities. Taking in, examination (HRMP) of client security instructions received via fax, validation of signatures and further processing Clarification of unsettled trades pertaining to the client, the counterparty and/or the depository Proactive client-specific transmission of information to the client Prompt and competent processing of client inquiries via CSS, fax, SWIFT and the telephone Prompt and competent clarification of client complaints Prompt processing, preparation, forwarding and controlling of client instructions in terms of corporate action instructions under consideration of the deadlines Supervision of holdings and instructions in the case of corporate action instructions, including following up on outstanding client instructions and supervising the receipt of missing client instructions Processing of rights claims in terms of transactions over the ex-date (RCL) Processing of inquiries regarding securities and cash turnover which result out of settlement and capital measures Documentation of client communication (Phone call, CSS) Supervision and prompt clarification of short positions on the part of the client Prompt controlling and release of invoices in (Billing application) Identification of the need for client visits, their initiation and where necessary, participation Your skills and experience Knowledge of markets and settlement practices across European markets Knowledge of securities operation products, such as OTC settlement, CCP and Xetra settlement, auto-borrowing, DMA, etc. Knowledge of the client set-up and the service agreements, including knowledge of the respective terms and conditions Prompt reaction to client inquiries within the respective deadlines (see best practice guidelines) Oral and written fluency in English/German and possibly other languages Prompt communication/escalation of extraordinary, difficult and risk-laden client inquiries, as well as complaints Preparedness to take on back-up functions Cooperation within the team, beyond the team (live an open door policy) and adjoining departments Realistic priority-setting under consideration of the total scope of tasks set Efficient, structured, independent and autonomous working

Drive Brand/Pack Penetration Mechanized Route Operations Salesman Gap Analysis & Engagement DMS & SFA Automation Execution of OYA/HE Plans New Distributor Appointment Claim Settlement Spoke Management and Support Distributor/ HUB Resource Allocation

Urgent hiring for WFM-RTA & Scheduling Role with one of the top Captive Unit (US MNC). Before applying, kindly go through the below mentioned details. Profile : WFM- RTA & Scheduling (Immediate Joiner) Job Location : Pune Shift : Rotational Shifts Working Days : 5 Days Working Cabs : Both Side Cabs Primary Skills - Experience in a call center environment Operation/administrative experience with Avaya CMS, Verint, Genesys workforce management Must have excellent customer service skills and verbal/written communication skills Must have strong analytical and strong organizational skills Proficiency in all Microsoft products with emphasis in Excel and Power Point Strong computer skills are required Bachelors degree Interested can call/what's up Meenakshi-9810896605 (Between 9 am-8 pm) or share your resume on apply.touch3@yahoo.in

Job Title: Real-Time Analyst (RTA) BPO (Dialer Experience) Location: Gurugram, India Industry: Business Process Outsourcing (BPO) Dialer Operations Salary: Up to 4.50 Lakhs Per Annum (LPA) Working Days: 6 Days/Week Experience: 1+ Year Open Positions: 04 About Us We are a leading BPO specializing in dialer-driven operations, providing a fast-paced and growth-oriented work environment. We are seeking a skilled Real-Time Analyst (RTA) to monitor and manage real-time call center operations, ensuring efficiency and optimal workforce utilization. Job Summary As an RTA , you will be responsible for real-time monitoring of call center operations using Genesis and Avaya platforms, ensuring adherence to SLAs and optimizing workforce management. This role requires strong analytical skills and the ability to make quick data-driven decisions to enhance operational performance. Key Responsibilities Real-Time Monitoring: Track call center performance in real-time using Genesis and Avaya to ensure SLA compliance. Workforce Management: Manage agent schedules, breaks, and shift adherence, making adjustments as needed. Performance Analysis: Analyze reports to identify trends, gaps, and areas for improvement, providing actionable insights. Resource Optimization: Adjust staffing levels and call distribution for maximum efficiency. Coordination: Work closely with team leaders and managers to ensure smooth operations. Issue Resolution: Identify and resolve real-time operational challenges to maintain service quality. Reporting: Maintain accurate reports on performance metrics and workforce trends. Required Skills & Qualifications Minimum 1 year of experience as an RTA in a BPO or call center environment with dialer experience . Proficiency in Genesis and Avaya call center platforms. Strong knowledge of real-time monitoring principles and workforce management tools . Excellent analytical, problem-solving, and communication skills. Ability to work under pressure and manage multiple tasks efficiently. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) . Benefits Competitive salary up to 5 LPA . Comprehensive health insurance and additional benefits. Career growth opportunities in a dynamic environment. Supportive and collaborative workplace culture. If you have the expertise and passion for optimizing real-time operations, apply now and be a part of our growing team! Apply now to kickstart your career! Interested candidates kindly share your CV: Rohit Sharma 8630717558

Job Objective To drive RTM (Route-to-Market) priorities within the assigned cluster by executing distribution initiatives, building strong collaboration with cluster and zonal teams, and ensuring the feasibility and practical implementation of RTM strategies. Job Responsibilities Execution & Distribution Management: Determine RTM priorities aligned with cluster strategy and communicate these to zonal teams. Collaborate with heads from other cluster functions to address RTM opportunities holistically. Track RTM KPIs, assess service model effectiveness, and test solutions with Sales and Zonal RTM teams. Scale up tested solutions and continuously monitor progress through regular connects with zonal teams. Wholesale Channel Optimization: Drive horizontal expansion of wholesalers in the cluster and optimize billing efficiency. Conduct survey-based corrections in the database, revise segmentation, and design PICOS for the wholesale channel. Engage with PG wholesalers through loyalty programs, quality performance standards, and outlet expansion strategies. Distributor and Enabler Management: Implement distributor management processes and digital enablers to optimize RTM. Ensure distributor sustainability and conduct regular reviews to identify gaps and optimize performance. Manage logistics and supply chain solutions to enhance distributor operations within the cluster. Cross-Functional Collaboration and Process Improvement: Collaborate with the Corporate RTM team to refine service models and enhance operational effectiveness. Coordinate with zonal capability teams to align RTM strategies with capability-building efforts. - Supervision/Reporting Structure • Supervises: RTM Execution Leads • Direct Reports: 1-2 Key Customers/Stakeholders • Internal: Zonal RTM Team, Zonal Sales Team, Zonal Capability Team, Corporate RTM Team • External: Distributors, Wholesalers, Spoke Vendors Job Requirement Job Requirements • Qualifications: MBA or equivalent PG Diploma from a reputed institute • Experience: In-depth knowledge of distribution network design, execution, and management • Travel: +40% within the assigned cluster Functional Skills • Project Management: Expertise in managing large-scale RTM initiatives. • Distribution Network Management: Proficiency in building and optimizing distribution networks. • Change Management: Ability to lead and implement process changes effectively. • Financial Acumen: Strong understanding of financial principles in distribution. • Cross-Functional Collaboration: Experience working with multiple functions to achieve operational goals. • Process Optimization: Expertise in improving processes for better efficiency.

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ALIP Product Configuration Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time educational qualification required Summary :As a Product Configurator, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. Your typical day will involve working with ALIP Product Configuration, Product Development Management, and ALIP Development to deliver impactful data-driven solutions. Roles & Responsibilities: Requirement Analysis, Design, build, and configure applications to meet business process and application requirements using ALIP Product Configuration. Collaborate with cross-functional teams to develop and deploy ALIP Development solutions. Manage product development using Product Development Management methodologies. Ensure the quality and integrity of the application by conducting detailed analysis and testing. Professional & Technical Skills: Must To Have Skills:Life Insurance or Annuity background. ALIP Product Configuration, Product Development Management, ALIP Development. Good To Have Skills:Experience with Java, SQL, and Agile methodologies, JIRA, RTM, LOMA Certification. Strong understanding of software engineering principles and best practices. Experience with software development life cycle (SDLC) processes. Solid grasp of data munging techniques, including data cleaning, transformation, and normalization to ensure data quality and integrity. Additional Information: The candidate should have a minimum of 3 years of experience in Product Configuration in any insurance policy administration system. The ideal candidate will possess a strong educational background in software engineering, computer science, or a related field, along with a proven track record of delivering impactful data-driven solutions. This position is based at our Bengaluru/ Mumbai/ flex office. Qualification 15 years full time educational qualification required

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ALIP Product Configuration Good to have skills : Product Development Management Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time educational qualification required Summary :As a Product Configurator, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. Your typical day will involve working with ALIP Product Configuration, Product Development Management, and ALIP Development to deliver impactful data-driven solutions. Roles & Responsibilities: Requirement Analysis, Design, build, and configure applications to meet business process and application requirements using ALIP Product Configuration. Collaborate with cross-functional teams to develop and deploy ALIP Development solutions. Manage product development using Product Development Management methodologies. Ensure the quality and integrity of the application by conducting detailed analysis and testing. Professional & Technical Skills: Must To Have Skills:Life Insurance or Annuity background. ALIP Product Configuration, Product Development Management, ALIP Development. Good To Have Skills:Experience with Java, SQL, and Agile methodologies, JIRA, RTM, LOMA Certification. Strong understanding of software engineering principles and best practices. Experience with software development life cycle (SDLC) processes. Solid grasp of data munging techniques, including data cleaning, transformation, and normalization to ensure data quality and integrity. Additional Information: The candidate should have a minimum of 3 years of experience in Product Configuration in any insurance policy administration system. The ideal candidate will possess a strong educational background in software engineering, computer science, or a related field, along with a proven track record of delivering impactful data-driven solutions. This position is based at our Mumbai/ flex office. Qualifications 15 years full time educational qualification required

Trained Business Analyst (Freshers) In-Office Hyderabad, Telangana, India Trained Business Analyst (Freshers) Hyderabad Company Overview: DDi, a MakroGroup of Company, is an innovative technology partner for BioPharma and Medical Device companies. With a unique blend of functional domain expertise, DDi serves the technology needs of the Clinical, Regulatory, and Enterprise domains. We provide innovative technology products and automation solutions for companies of various sizes. Role and Responsibilities: The Business Analyst will support senior BAs in eliciting and documenting requirements such as PRD, URS, FRS, RTM, and Impact Analysis. They will also assist the development team in clarifying functional requirements and perform functional testing to ensure the proper implementation of requirements. Regular updates and status reporting will be required. Candidate Qualifications: Education in BE/B Tec/M Tech - with a Computer Science/Studies background. Experience: 0 (Fresher) Required Skills: Good interpersonal and communication skills Strong planning and critical thinking abilities Self-directed and able to manage time and workload efficiently Innovative mindset with a willingness to learn and implement new practices

G Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Data QA Engineer Test Analyst - responsible for Test planning and execution for projects involving diverse systems like ERP, web and mobile. Responsibilities Must be a team player. experience in Software Testing. Proven experience in testing complex applications involving multiple sources. Strong understanding of testing methodologies, including manual and automated testing. Proficiency in designing RTM. test case design, and test execution. ISTQB certified professional - Preferrable. Experience in Testing processes on different applications (preferred Oracle applications), web application, API and reports Ability to play a lead role when needed Qualifications we seek in you! Minimum Qualifications experience in Software Testing. Knowledge of Oracle SQL and PL/SQL for database testing. Preferred Qualifications ISTQB certified professional - Preferrable. Mandatory Strong knowledge and experience with reporting packages (Business Objects etc.), databases (SQL etc.), etc., Expertise in writing complex sql scripts Knowledge and hands on experience in ETL QA activities Deep understanding of the data domain Good to Have: Hands on experience in writing python scripts Experience in test automation activities Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Role & responsibilities Manage the call volume, daily attendance and program break schedules Assist with creation if metrics and targets for services Work closely with the operations team to analyze and help improve their delivery processes Generate ideas for process and service improvement planning Produce daily, biweekly and monthly internal reports Use trends and reports to forecast requirements Assist with projects and other duties as requested or assigned Demonstrate sound work ethic Must have advanced level Microsoft Excel skills Including advanced formulas, also Word and Email VBA macros an asset Experience with IEX, CMS, Avaya, Symposium, Blue Pumpkin an asset Ability to create reports in Excel and forecast results Attention to detail and high level of accuracy Ability to multi-task, focus and complete reports for extended periods of time Previous call center experience required Previous Work Force Management experience is considered an asset Preferred candidate profile Candidate is interested for above location can apply comfortable for domestic process Perks and benefits As per company policy

Project Role : Technology Delivery Lead Project Role Description : Manages the delivery of large, complex technology projects using appropriate frameworks and collaborating with sponsors to manage scope and risk. Drives profitability and continued success by managing service quality and cost and leading delivery. Proactively support sales through innovative solutions and delivery excellence. Must have skills : Accenture Life Insurance Platform (ALIP) Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary:As a Product Configurator, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. Your typical day will involve working with ALIP Product Configuration, Product Development Management, and ALIP Development to deliver impactful data-driven solutions. Roles & Responsibilities:- Requirement Analysis, Design, build, and configure applications to meet business process and application requirements using ALIP Product Configuration.- Collaborate with cross-functional teams to develop and deploy ALIP Development solutions.- Manage product development using Product Development Management methodologies.- Ensure the quality and integrity of the application by conducting detailed analysis and testing. Professional & Technical Skills:- Must To Have Skills:Life Insurance or Annuity background. ALIP Product Configuration, Product Development Management, ALIP Development.- Good To Have Skills:Experience with Java, SQL, and Agile methodologies, JIRA, RTM, LOMA Certification.- Strong understanding of software engineering principles and best practices.- Experience with software development life cycle (SDLC) processes.- Solid grasp of data munging techniques, including data cleaning, transformation, and normalization to ensure data quality and integrity. Additional Information:- The candidate should have a minimum of 12 years of experience in Product Configuration in any insurance policy administration system.- The ideal candidate will possess a strong educational background in software engineering, computer science, or a related field, along with a proven track record of delivering impactful data-driven solutions.- This position is based at our Bengaluru/ Mumbai/ flex office. Qualifications 15 years full time education

Job Description Must Have: Experience in handling Clients and Stakeholder interactions. Well versed with CSV and GxP process and ability to adopt to client Process, systems and documentation needs like Test Protocol, Test Plan, Test Strategy, IQ/OQ/PQ scripts, RTM, Test Summary Report etc., Understanding of various SDLC methodologies(Agile, Waterfall, V) Flexibility to Work as per Customer timings Generate Automation Test Strategy for applications deployed on Cloud. ( Public and Private cloud) Automate scripts using a given Selenium-based framework, Serenity based BDD framework or any open-source tools. Working experience in testing Restful Webservices and APIs using frameworks or tools like POSTMAN, Rest API, etc. Analyze requirements, perform impact analysis, and regression analysis, and communicate with stakeholders on the need for changes in requirements. Perform Risk Analysis of Project & automation deliverables and work towards mitigation plans. Good experience with various testing types like Functional, Regression, UI/ Usability, Integration testing, etc., Hands-on experience using ADO or any test management tools. Good to Have: Experience in Programming or scripting languages (Java/JS etc.,). Experience in designing automation frameworks (POM, Cucumber BDD, etc.,.). Experience working on CAPAS, Incident Management, FMEA Risk Assessment, Functional Risk Assessment etc., Experience with Vulnerability testing (VAPT). Knowledge of Performance testing using Jmeter or any open-source tools. Idea on Generative AI for testing. An idea of estimation techniques for Automation testing efforts (Design and Execution). Experience in testing and test planning of CI/CD-based solutions through tools like Azure DevOps. Role & responsibilities Preferred candidate profile

Key Responsibilities: Real-time monitoring of call volume, agent availability & queue lengths Adjusting agent activities based on live data Ensuring SLAs are met Root cause analysis & performance optimization Desired Candidate Profile 4-9 years of experience in Workforce Management or a related field. Advanced Excel skills with expertise in Pivot Tables, VLOOKUPs, HLOOKUPs, Macros etc. . Experience with WFM software such as Avaya or Nortel preferred but not mandatory.

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ALIP Product Configuration Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education As a Product Configurator, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. Your typical day will involve working with ALIP Product Configuration, Product Development Management, and ALIP Development to deliver impactful data-driven solutions. Roles & Responsibilities: Requirement Analysis, Design, build, and configure applications to meet business process and application requirements using ALIP Product Configuration. Collaborate with cross-functional teams to develop and deploy ALIP Development solutions. Manage product development using Product Development Management methodologies. Ensure the quality and integrity of the application by conducting detailed analysis and testing. Professional & Technical Skills: Must To Have Skills: Life Insurance or Annuity background. ALIP Product Configuration, Product Development Management, ALIP Development. Good To Have Skills: Experience with Java, SQL, and Agile methodologies, JIRA, RTM, LOMA Certification. Strong understanding of software engineering principles and best practices. Experience with software development life cycle (SDLC) processes. Solid grasp of data munging techniques, including data cleaning, transformation, and normalization to ensure data quality and integrity. Additional Information: The candidate should have a minimum of 3 years of experience in Product Configuration in any insurance policy administration system. The ideal candidate will possess a strong educational background in software engineering, computer science, or a related field, along with a proven track record of delivering impactful data-driven solutions. This position is based at our Mumbai/ flex office. Qualification 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ALIP Product Configuration Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Product Configurator, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. Your typical day will involve working with ALIP Product Configuration, Product Development Management, and ALIP Development to deliver impactful data-driven solutions. Roles & Responsibilities: Requirement Analysis, Design, build, and configure applications to meet business process and application requirements using ALIP Product Configuration. Collaborate with cross-functional teams to develop and deploy ALIP Development solutions. Manage product development using Product Development Management methodologies. Ensure the quality and integrity of the application by conducting detailed analysis and testing. Professional & Technical Skills: Must To Have Skills: Life Insurance or Annuity background. ALIP Product Configuration, Product Development Management, ALIP Development. Good To Have Skills: Experience with Java, SQL, and Agile methodologies, JIRA, RTM, LOMA Certification. Strong understanding of software engineering principles and best practices. Experience with software development life cycle (SDLC) processes. Solid grasp of data munging techniques, including data cleaning, transformation, and normalization to ensure data quality and integrity. Additional Information: The candidate should have a minimum of 3 years of experience in Product Configuration in any insurance policy administration system. The ideal candidate will possess a strong educational background in software engineering, computer science, or a related field, along with a proven track record of delivering impactful data-driven solutions. This position is based at our Bengaluru/ Mumbai/ flex office. Qualification 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ALIP Product Configuration Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education As a Product Configurator, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. Your typical day will involve working with ALIP Product Configuration, Product Development Management, and ALIP Development to deliver impactful data-driven solutions. Roles & Responsibilities: Requirement Analysis, Design, build, and configure applications to meet business process and application requirements using ALIP Product Configuration. Collaborate with cross-functional teams to develop and deploy ALIP Development solutions. Manage product development using Product Development Management methodologies. Ensure the quality and integrity of the application by conducting detailed analysis and testing. Professional & Technical Skills: Must To Have Skills: Must to have Actuarial skills Life Insurance or Annuity background. ALIP Product Configuration, Product Development Management, ALIP Development. Good To Have Skills: Experience with Java, SQL, and Agile methodologies, JIRA, RTM, LOMA Certification. Strong understanding of software engineering principles and best practices. Experience with software development life cycle (SDLC) processes. Solid grasp of data munging techniques, including data cleaning, transformation, and normalization to ensure data quality and integrity. Additional Information: The candidate should have a minimum of 7 years of experience in Product Configuration in any insurance policy administration system. The ideal candidate will possess a strong educational background in software engineering, computer science, or a related field, along with a proven track record of delivering impactful data-driven solutions. This position is based at our Mumbai office. Qualification 15 years full time education

Job Description: Nirvasa Healthcare Pvt. Ltd. is looking for an experienced Real-Time Manager (RTM) to join our dynamic BPO team. The ideal candidate will have hands-on experience in real-time monitoring, workforce coordination, and shrinkage management. Key Responsibilities: Monitor real-time queue performance and agent adherence Manage schedule exceptions (SL/AL/breaks) and staffing requirements Coordinate with WFM and operations to maintain SLA and productivity Prepare and share performance dashboards and reports Proactively identify gaps and suggest improvements in real-time operations Key Skills: Real-Time Monitoring (RTM) Shrinkage Management (SL/AL) Workforce Management Tools Communication & Coordination BPO Operations Understanding Candidate Profile: Minimum 2 years of experience as an RTM in a BPO environment Strong analytical and decision-making skills Proficiency in Excel and WFM platforms/tools Contact Details: Send your resume to: saloni1.talwar@nirvasa.com Contact Number: 88519 49919

Role & responsibilities 1. 1. Business Development: Develop strategies to support business development in the Traditional Trade channels (Retail, WS and SS) Develop initiative grid for the channel which is aligned to the Marketing initiatives. Work closely with the Brand team and the Region team to align quarter and annual plans. Work closely with the Brand team for planning the annual numbers and calendarize the same, based on a granular channel/geography level share development plans. Manage end-to-end trade spends for Traditional Trade channel as per the TS components in the P&L of TT business. 2. Drive Sales Programs and Initiatives: Extensively support driving of Sales execution excellence’ programs for rural and urban channels. Create and Develop Loyalty programs for Retail / WS / SS channels to drive business. Plan the Visibility calendar and the spend plans for all brands and customers and develop the Activity grid. Align the Visibility deployment plan with the Brand plans regional teams. Asset design: Coordinate and finalize the assets with Marketing. Participate with the procurement team for vendor briefing. Prepare budget for visibility deployment for all channels. Review ROI and suggest improvements for better execution. Ensure deployment of all Visibility assets through the Field team for on ground Execution under an optimized budget plan. Track the performance and evaluate the ROI and suggest continuous improvement for business development. 3. New Product Development: Develop the portfolio strategy for new product launches in pipeline. Maximize the long term profit flow from the portfolio of brands within it. 4.Drive Execution Efficiencies: Track and analyze data on the execution levels and suggest actions for improvement. Review the performance around BE, MSL, ECO and TLSE with the Region and Marketing teams. 5. Manage Designs and Spend Controls: Track completion actions and set up evaluation tools on ROI Review the TS Spends by channel on a quarterly basis with management team. 6. Resource Management: Manage all the third party sales resources- ISRs, DBSRs and FOs. Manage deployment, coverage and ways of working of the resources. 7. Communication: Develop and roll out communication for the all the initiatives to the Field team. Support in the cascade for smooth and effective execution of all initiatives. 8. Support special initiatives : Support the execution of GTM strategy across regions Work closely GTM team to plan and prepare the Channel/ASM targets based on Selling and Distribution plans for Urban and Rural foundations. 9. Reports and Analytics: Track and report data from DMS and tech enablers Analyze reports and develop insights on performance of sales initiatives Analyze and leverage insights from Nielsen 10. Capability Development: Support the sales capability development programs for DBSR, TSI, ISR, ASM. Qualification: Preferably MBA from premier Institute with at least 5 years of experience in Sales & Trade marketing in FMCG Companies with atleast two years of experience as an ASM. Experience must cover Budget management, marketing planning and portfolio marketing mix management.

• Experience with CMDB data import and server patching processes. • Familiarity with hypercare incident management and major incident resolution. • Knowledge of Requirements Traceability Matrix (RTM) management.

Project Role : Technology Delivery Lead Project Role Description : Manages the delivery of large, complex technology projects using appropriate frameworks and collaborating with sponsors to manage scope and risk. Drives profitability and continued success by managing service quality and cost and leading delivery. Proactively support sales through innovative solutions and delivery excellence. Must have skills : Accenture Life Insurance Platform (ALIP) Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Product Configurator, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. Your typical day will involve working with ALIP Product Configuration, Product Development Management, and ALIP Development to deliver impactful data-driven solutions. Roles & Responsibilities: Requirement Analysis, Design, build, and configure applications to meet business process and application requirements using ALIP Product Configuration. Collaborate with cross-functional teams to develop and deploy ALIP Development solutions. Manage product development using Product Development Management methodologies. Ensure the quality and integrity of the application by conducting detailed analysis and testing. Professional & Technical Skills: Must To Have Skills:Life Insurance or Annuity background. ALIP Product Configuration, Product Development Management, ALIP Development. Good To Have Skills:Experience with Java, SQL, and Agile methodologies, JIRA, RTM, LOMA Certification. Strong understanding of software engineering principles and best practices. Experience with software development life cycle (SDLC) processes. Solid grasp of data munging techniques, including data cleaning, transformation, and normalization to ensure data quality and integrity. Additional Information: The candidate should have a minimum of 12 years of experience in Product Configuration in any insurance policy administration system. The ideal candidate will possess a strong educational background in software engineering, computer science, or a related field, along with a proven track record of delivering impactful data-driven solutions. This position is based at our Bengaluru/ Mumbai/ flex office. Qualifications 15 years full time education