Customer Success Operations Manager - EMEA PubMatic

3.0 - 7.0 years

0 Lacs

pune, maharashtra

On-site

Your role as a Customer Success Operations Manager at PubMatic is to provide support in the day-to-day management of publisher clients, delivering world-class customer service with your experience and troubleshooting in ad technology-related areas. As PubMatic's products and services evolve, you must stay at the forefront of new capabilities to ensure that the implementation process is defined, tested with new publishers, and is ready for broad adoption. **Key Responsibilities:** - Manage account setup & maintain accounts on the PubMatic system. - Ensure on-time execution of technical integrations and deliver service excellence during implementation. - Work with internal teams to deliver cus...

Posted 1 week ago

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Customer Success Operations Manager - Mobile SDK PubMatic

2.0 - 6.0 years

0 Lacs

haryana

On-site

As a Customer Success Operations Manager at PubMatic, your role involves combining ad operations knowledge, technical and creative thinking, and strong communication skills to deliver world-class customer service to mid-market publisher clients. You will be responsible for managing publisher account setup, ensuring on-time execution of technical integrations, and providing excellent customer service through various support channels. Your proactive approach in optimizing publisher accounts and generating competitive insights through reporting will be crucial in your role. Key Responsibilities: - Manage publisher account setup and maintain Mid-Market accounts on the PubMatic system. - Ensure o...

Posted 1 month ago

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