285 Rta Jobs - Page 8

Hiring for RTA/RTA TL/RTA Manager for Leading BPO for Hyderabad RTA - 7.00 LPA -8.50 LPA RTA TL - 9.00 LPA- 11.00 LPA RTA Manager - 12.00 LPA -14.00 LPA Need 3+ yrs of exp into RTA for RTA role 4+ yr of exp for RTA TL 6-8 yr of exp for RTA Manager Required Candidate profile Mandatory tool : IEX & GSHOT Must be a graduate Should have BPO exp Pan India people can apply

Hiring For RTA/MCA For leading BPO. Must have 1+ year of exp into RTA/RTM on paper. Must have exp in IEX & ASPECT tool. Must have worked in BPO industry. Immediate Joiner. Required Candidate profile Must be Graduate. IEX & ASPECT tool mandatory. Excellent command over English Communications. Strong working knowledge of Windows : Word, PowerPoint, Access, etc.

Hiring For Assistant Manager WFM For Gurgaon location Candidate must have experience into : Scheduling, Forecasting & Capacity planning Team handling exp is mandatory. IEX, Excel mandatory. Gurgaon : 7-8 LPA max Interested candidate can revert back Required Candidate profile Scheduling, Forecasting & Capacity planning Exp is mandatory Team handling exp is mandatory. 4+ years of experience into WFM is required. WFM Team lead / Lead can also apply

Skill required: Trust & Safety - Workforce Management (WFM) Designation: Measurement & Report Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Language - Ability: English - Proficient What would you do? The Real Time Analyst is responsible for managing and ensuring that the service level agreements for various programs are met.Enables a superior brand experience , accelerates responsible growth and creates a secure environment.The Workforce Management team focuses on maximizing performance levels and competency for an organization. This includes activities needed to maintain a productive workforce, such as field service management, human resource management, performance and training management, data collection, recruiting, budgeting, forecasting, scheduling, and analytics. This team owns the client relationship and partner on Capacity Planning/Schedule Adherence, help gather insights and provide feedback on the gaps/opportunities in performance capacity. The team helps identify, evaluate and drive continuous improvement in Service Delivery Performance. This team is also responsible for innovation in the workforce management space - providing insights to Accenture and Client leadership on improving efficiencies. They also ensure adherence to revenue and cost targets, own efficiency improvement goals. This team also partners wit regional leads and ensure we are compliant on all internal and client audits. What are we looking for? Demonstrate sound work ethic Must have advanced level Microsoft Excel/Word/Powerpoint and Google Sheet/Doc Experience with IEX, CMS, Avaya, Symposium, Blue Pumpkin or similar tool will be an added asset Ability to create reports in Excel/Sheet and forecast results Attention to detail and high level of accuracy Ability to multi-task, focus and complete reports for extended periods of time Previous call center experience required Adaptable and flexible Ability to perform under pressure Written and verbal communication Strong analytical skills Ability to meet deadlines Ability to take initiative Flexible team player with a positive attitude Must have good time management with the ability to work with minimal supervision and under tight timelines Capable of managing multiple, simultaneous projects Must be friendly and professional with a positive attitude Organized with the ability to quickly and effectively adapt to change Excellent attendance record Able to communicate professionally - oral and written Problem solving skills Roles and Responsibilities: Manage the call volume, daily attendance and program break schedules Assist with creation of metrics and targets for services Work closely with the operations team to analyze and help improve their delivery processes Generate ideas for process and service improvement planning Produce daily, biweekly and monthly internal reports Use trends and reports to forecast requirements Assist with projects and other duties as requested or assigned In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts 100% Work from Office Should be flexible for rotational shift to cover 24 hrs window Qualifications Any Graduation

Experience: Capacity planning & scheduling WFM tool required: IEX Process: International process (24*7) Required Candidate profile Time: Rotational shift Candidate should be within the hiring zone Communication required: Good Working days- 5 days, rotational two off Virtual round of interview- 2 rounds (HR + Ops)

Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.strategic alignment of people and resources to business objectives in ways that optimize and automate scheduling and performance management based on agent availability, forecast call volume, and revenue targets.The Workforce Management team focuses on maximizing performance levels and competency for an organization. This includes activities needed to maintain a productive workforce, such as field service management, human resource management, performance and training management, data collection, recruiting, budgeting, forecasting, scheduling, and analytics. This team owns the client relationship and partner on Capacity Planning/Schedule Adherence, help gather insights and provide feedback on the gaps/opportunities in performance capacity. The team helps identify, evaluate and drive continuous improvement in Service Delivery Performance. This team is also responsible for innovation in the workforce management space - providing insights to Accenture and Client leadership on improving efficiencies. They also ensure adherence to revenue and cost targets, own efficiency improvement goals. This team also partners wit regional leads and ensure we are compliant on all internal and client audits. What are we looking for? Ability to work with minimal supervision and support Operational requirements and objectives.Ability to adapt to workload and multitask with attention to detail in a dynamic environment.Proficient in Verint WFM tool Roles and Responsibilities: Review, validate and ensure timely delivery and accuracy of reports prepared by Intraday Analysts as well as from other WFM disciplines (Forecasting, Capacity Planning, Scheduling and Reporting). Responsible for developing and ensuring integrity and consistency of set WFM processes/procedures applicable to the accounts being handled. Responsible for ensuring Service Delivery to the client, balancing staffing requirements with operational efficiencies and financial goals.Ability to extract, manipulate and present data from WFM application /manual platform. Ability to maximize benefits from WFM application by utilizing the full functionality. Manage internal and external audit with processes and controls in place. Conduct monthly coaching and performance feedback to their direct reports You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

Automation Engineer3+ Years of Experience as Automation EngineerShould have passed B.E./B.TECH in any stream OR MCA OR M.Sc.(IT) OR from any recognized College/University duly approved by AICTE. PLUS 3+ Years of Experience as Automation Engineer AND Should have passed/ Should clear ITSQB Foundation Level within three months of joining or its equivalentFor RTA/RPA/ARTP Minimum 3 + yrs experience as Automation Engineera.Knowledge of writing automation scripts and executing using RPA and other test automation tools. For e.g. UiPath, Silktest, selenium, Appium etc. b.Develop and evolve the automation framework (Data Driven, Keyword driven and Hybrid) c.Should be an expert in VB, JavaScript, Java and .Net d.Should be able to write and execute SQL scripts e.Maintenance of already developed automation scripts .f.Evaluate various open-source automation tools g.Evaluate plugins with other tools which would enhance productivity .h.Integration with other test tools .i.Update the daily activities in Daily Status Report. j.Knowledge of API testing using automated tool. For e.g. postman

Responsible for collection of receivables, resolving disputes & claims Responsible for the delivery of service levels and SLA/KPI targets for the accounting function. Ability to handle complex customer portfolio with large number of customer transactions Represent SBS in a professional manner by maintaining and enhancing a positive business relationship with customers, sales, credit control, distribution center and other stake holders Analyzing customer?s payment trend to forecast collection for the fiscal month Organize and participates in credit control, distribution center, Sales and Customer meetings. Oversee all matters related to cash application, over payment, deduction management (allowable & preventable). Back-up and support other A/R personnel as needed

Job Title: WFM RTA Grade : II Location: Mumbai (Malad) Department: WFM Salary: Market standards, based on current CTC Reports To: WFM Team Leader Job Summary: The Workforce Management (WFM) Real-Time Analyst (RTA) is responsible for monitoring and managing real-time workforce metrics to ensure optimal staffing levels and adherence to operational targets. This role involves making immediate adjustments to schedules, addressing workforce issues as they arise, and providing timely insights to support operational efficiency and service quality. Key Responsibilities: 1. Real-Time Monitoring: Continuously monitor real-time data and workforce metrics, including call volumes, service levels, and agent availability. Track and report on adherence, occupancy, and other performance indicators throughout the day. Expertise in CMS Avaya, Verint/IEX WFM Tool 2. Schedule Adjustments: Make real-time adjustments to staffing schedules based on current demand, including shift changes, break adjustments, and emergency coverage. Communicate schedule changes and adjustments to relevant team members and departments. 3. Issue Resolution: Quickly address and resolve any issues related to staffing, scheduling, or adherence that arise during operational hours. Coordinate with supervisors and managers to address any staffing gaps or performance concerns. 4. Data Analysis and Reporting: Analyze real-time data to identify trends or potential issues impacting service levels and operational performance. Provide real-time and end-of-day reports on performance metrics, including adherence, service levels, and any anomalies. 5. Collaboration and Communication: Work closely with WFM Planners, schedulers, and operational teams to ensure alignment and coordination. Communicate effectively with agents and supervisors regarding schedule changes, adherence issues, and performance expectations. 6. Process Improvement: Identify opportunities for process improvements in real-time monitoring and response. Suggest and implement strategies to enhance real-time management practices and overall operational efficiency.

Role based in BSv organisation. Leveraging expert knowledge of Process Invoiceing, The Process Invoicing Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They ensure the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. They will manage the contract on a daily basis including operations and finance and complex operational issues and ensure that operations are run according to budget. They will build and develop the team. Their expert domain expertise means they process more complex transactions and producing outputs across Invoice processing activities and manage effective usage of resources in the service delivery Grade Specific Entry and mid-Junior level in a Finance Administration roleStrong team player with the ability to build good relationships with their stakeholders.Able to act on own initiative with regular supervision. Understands when to seek guidance/escalateSupports experienced Finance specialists delivering progress reporting, task management and documentation for Finance activity

Manage a team of Real Time Analysts Trigger alignment of schedules across partner / in-house sites with staffing requirements and operational metrics as and when required on intraday basis First level of Escalation for Intraday issues Required Candidate profile Experience in managing large scale complex operations in Real Time & managing multi-site & multivendor environment Hands-on experience in Telephony & WFM tools Suvidha suvidham@emsol.co.in 9911254430

Job Title : Resource Planner Qualification : Finance Graduate Experience : 2+ Years Must Have Skills : Strong organizational and time-management abilities. Ability to multitask and prioritize in a fast-paced environment. Proficiency with resource planning software (e.g., MS Project, Primavera, or other planning tools). Strong analytical and problem-solving skills. Good to Have Skills : Excellent communication and interpersonal skills to work effectively with different departments and teams. Roles and Responsibilities : Resource Allocation & Management: Develop and maintain resource plans for ongoing and upcoming projects to ensure adequate staffing and equipment. Coordinate the allocation of resources, ensuring proper match between project needs and available personnel or assets. Monitor resource availability and adjust plans as necessary to prevent over-utilization or under-utilization. Forecasting & Scheduling: Analyze project and operational requirements to forecast resource needs over both short and long-term periods. Create and maintain resource schedules to ensure timely delivery of projects and operational activities. Coordinate resource scheduling across multiple projects to avoid conflicts or bottlenecks. Collaboration & Coordination: Work closely with project managers, team leaders, and department heads to understand their resource requirements. Facilitate communication between different teams to ensure the efficient and effective use of resources. Support teams by identifying and resolving any resource-related challenges or shortages. Resource Optimization: Continuously assess resource utilization and suggest improvements to increase efficiency and reduce waste. Identify opportunities for cross-training staff and sharing resources across different departments or projects. Analyze historical resource usage to identify trends and areas for improvement in future planning. Budget & Cost Management: Collaborate with finance and project teams to help track resource-related costs and stay within budget constraints. Assist in the preparation of resource budgets and help monitor expenditure for resource utilization. Reporting & Documentation: Prepare regular reports on resource allocation, utilization, and availability for senior management. Maintain accurate records of resource assignments, project timelines, and any changes or adjustments made to plans. Risk Management: Proactively identify risks related to resource shortages, overages, or conflicts and work with teams to resolve them. Provide contingency plans to manage resource- related risks that may impact project timelines or operational goals. Location : Jaipur CTC Range : 6.5lpa (lakh per annum) Notice period : Immediate Shift Timings : US Shift Mode of Interview : Virtual Mode of Work : WFH (work from home) Mode of Hire : Permanent Tanishaa S HR Analyst Black And White Business Solutions, Bangalore-560038 E-mail:Tanishaa.S@blackwhite.in Direct Number: 0867432478 | WhatsApp 7899490271 | - ************************PLEASE REFER YOUR FRIENDS***********************

Job Title : Resource Planner Qualification : Finance Graduate Experience : 2+ Years Must Have Skills : Strong organizational and time-management abilities. Ability to multitask and prioritize in a fast-paced environment. Proficiency with resource planning software (e.g., MS Project, Primavera, or other planning tools). Strong analytical and problem-solving skills. Good to Have Skills : Excellent communication and interpersonal skills to work effectively with different departments and teams. Roles and Responsibilities : Resource Allocation & Management: Develop and maintain resource plans for ongoing and upcoming projects to ensure adequate staffing and equipment. Coordinate the allocation of resources, ensuring proper match between project needs and available personnel or assets. Monitor resource availability and adjust plans as necessary to prevent over-utilization or under-utilization. Forecasting & Scheduling: Analyze project and operational requirements to forecast resource needs over both short and long-term periods. Create and maintain resource schedules to ensure timely delivery of projects and operational activities. Coordinate resource scheduling across multiple projects to avoid conflicts or bottlenecks. Collaboration & Coordination: Work closely with project managers, team leaders, and department heads to understand their resource requirements. Facilitate communication between different teams to ensure the efficient and effective use of resources. Support teams by identifying and resolving any resource-related challenges or shortages. Resource Optimization: Continuously assess resource utilization and suggest improvements to increase efficiency and reduce waste. Identify opportunities for cross-training staff and sharing resources across different departments or projects. Analyze historical resource usage to identify trends and areas for improvement in future planning. Budget & Cost Management: Collaborate with finance and project teams to help track resource-related costs and stay within budget constraints. Assist in the preparation of resource budgets and help monitor expenditure for resource utilization. Reporting & Documentation: Prepare regular reports on resource allocation, utilization, and availability for senior management. Maintain accurate records of resource assignments, project timelines, and any changes or adjustments made to plans. Risk Management: Proactively identify risks related to resource shortages, overages, or conflicts and work with teams to resolve them. Provide contingency plans to manage resource- related risks that may impact project timelines or operational goals. Location : Jaipur CTC Range : 6.5lpa (lakh per annum) Notice period : Immediate Shift Timings : US Shift Mode of Interview : Virtual Mode of Work : WFH (work from home) Mode of Hire : Permanent -- Thanks & Regards, HR Janhavi Staffing Analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 8067432471| janhavi@blackwhite.in | www.blackwhite.in ************************PLEASE REFER YOUR FRIENDS***********************

Job Title : Resource Planner Qualification : Finance Graduate Experience : 2+ Years Must Have Skills : Strong organizational and time-management abilities. Ability to multitask and prioritize in a fast-paced environment. Proficiency with resource planning software (e.g., MS Project, Primavera, or other planning tools). Strong analytical and problem-solving skills. Good to Have Skills : Excellent communication and interpersonal skills to work effectively with different departments and teams. Roles and Responsibilities : Resource Allocation & Management: Develop and maintain resource plans for ongoing and upcoming projects to ensure adequate staffing and equipment. Coordinate the allocation of resources, ensuring proper match between project needs and available personnel or assets. Monitor resource availability and adjust plans as necessary to prevent over-utilization or under-utilization. Forecasting & Scheduling: Analyze project and operational requirements to forecast resource needs over both short and long-term periods. Create and maintain resource schedules to ensure timely delivery of projects and operational activities. Coordinate resource scheduling across multiple projects to avoid conflicts or bottlenecks. Collaboration & Coordination: Work closely with project managers, team leaders, and department heads to understand their resource requirements. Facilitate communication between different teams to ensure the efficient and effective use of resources. Support teams by identifying and resolving any resource-related challenges or shortages. Resource Optimization: Continuously assess resource utilization and suggest improvements to increase efficiency and reduce waste. Identify opportunities for cross-training staff and sharing resources across different departments or projects. Analyze historical resource usage to identify trends and areas for improvement in future planning. Budget & Cost Management: Collaborate with finance and project teams to help track resource-related costs and stay within budget constraints. Assist in the preparation of resource budgets and help monitor expenditure for resource utilization. Reporting & Documentation: Prepare regular reports on resource allocation, utilization, and availability for senior management. Maintain accurate records of resource assignments, project timelines, and any changes or adjustments made to plans. Risk Management: Proactively identify risks related to resource shortages, overages, or conflicts and work with teams to resolve them. Provide contingency plans to manage resource- related risks that may impact project timelines or operational goals. Location : Jaipur CTC Range : 6.5lpa (lakh per annum) Notice period : Immediate Shift Timings : US Shift Mode of Interview : Virtual Mode of Work : WFH (work from home) Mode of Hire : Permanent Thanks & Regards, HR Manasa.S Staffing Analyst Black and White Business Solutions Pvt Ltd Bangalore,Karnataka,INDIA. Direct Number: 8067432417 whatsapp : 9535352972 |manasa.s@blackwhite.in | www.blackwhite.in ************************PLEASE REFER YOUR FRIENDS***********************

EY- Assurance Staff Experience Management As part of our EY-Assurance Team, you will be working to ensure effective resource scheduling on scheduling tools, considering resource management guidelines, processes and protocols. The opportunity We’re looking for candidates with knowledge and capability in terms of managing resources / manpower using different resource management and deployment tools within EY GDS Assurance. Your key responsibilities Timely updation of resource schedules on scheduling tools (ARMS/Retain) Timely review and resolution of scheduling conflicts. Proactive review of resource availability /resource requirements. Mailbox management and fulfilling the scheduling requests coming through mails in defined TAT. Optimization of resource utilization through effective schedule management. Basic reporting and analysis. Skills and attributes for success Good verbal and written communication skills. Basic knowledge of MS Excel. Excellent teaming and interpersonal skills. Positive attitude and ability to excel under tight timelines. To qualify for the role, you must have Graduates with 1-3 years of relevant resource management/workforce management / exposure in General Operations with strong acumen in resource management preferred. Ideally, you’ll also have Basis knowledge on MS – Excel Ms - Office Interest in business and commerciality. What we look for A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment An opportunity to be part of a market-leading, multi-disciplinary team in the only integrated global assurance business worldwide. Opportunity to work with EY GDS Assurance practices globally with leading businesses across a range of industries

Job Title : Resource Planner Qualification : Finance Graduate Experience : 2+ Years Must Have Skills : Strong organizational and time-management abilities. Ability to multitask and prioritize in a fast-paced environment. Proficiency with resource planning software (e.g., MS Project, Primavera, or other planning tools). Strong analytical and problem-solving skills. Good to Have Skills : Excellent communication and interpersonal skills to work effectively with different departments and teams. Roles and Responsibilities : Resource Allocation & Management: Develop and maintain resource plans for ongoing and upcoming projects to ensure adequate staffing and equipment. Coordinate the allocation of resources, ensuring proper match between project needs and available personnel or assets. Monitor resource availability and adjust plans as necessary to prevent over-utilization or under-utilization. Forecasting & Scheduling: Analyze project and operational requirements to forecast resource needs over both short and long-term periods. Create and maintain resource schedules to ensure timely delivery of projects and operational activities. Coordinate resource scheduling across multiple projects to avoid conflicts or bottlenecks. Collaboration & Coordination: Work closely with project managers, team leaders, and department heads to understand their resource requirements. Facilitate communication between different teams to ensure the efficient and effective use of resources. Support teams by identifying and resolving any resource-related challenges or shortages. Resource Optimization: Continuously assess resource utilization and suggest improvements to increase efficiency and reduce waste. Identify opportunities for cross-training staff and sharing resources across different departments or projects. Analyze historical resource usage to identify trends and areas for improvement in future planning. Budget & Cost Management: Collaborate with finance and project teams to help track resource-related costs and stay within budget constraints. Assist in the preparation of resource budgets and help monitor expenditure for resource utilization. Reporting & Documentation: Prepare regular reports on resource allocation, utilization, and availability for senior management. Maintain accurate records of resource assignments, project timelines, and any changes or adjustments made to plans. Risk Management: Proactively identify risks related to resource shortages, overages, or conflicts and work with teams to resolve them. Provide contingency plans to manage resource- related risks that may impact project timelines or operational goals. Location : Jaipur CTC Range : 6.5lpa (lakh per annum) Notice period : Immediate Shift Timings : US Shift Mode of Interview : Virtual Mode of Work : WFH (work from home) Mode of Hire : Permanent -- Thanks & Regards, HR Deekshitha Staffing Analyst Black and White Business Solutions Pvt Ltd Bangalore,Karnataka,INDIA. Direct Number: 8067432488| deekshitha@blackwhite.in | www.blackwhite.in ************************PLEASE REFER YOUR FRIENDS***********************

Hey Guys R U looking for a job in call centre @ Chandigarh / Mohali ? We R Here To Help U find it Call Us / Whats App today @ 9779924404 for interview Awesome Opportunity For Work in Lively Inbound BPO Call Centre For Voice / E Mail /Chat Process Required Candidate profile Excellent Communication Skills Tech Savvy Willing to work in rotational shifts No Experience Required. Entry level. Now hiring. Perks and benefits Salary Best In Industry.

Work force Management - Real Time Analyst - TeamLeader & Manager ( Work From Office) 5 Days Working Majorly US Shift (Night) Salary RTA TL -- 7.5 LPA RTA Manager - 15LPA Exp in -RTA NICE IEX, Aspect, Teleopti Share Ur CV :- dhsdemographic@gmail.com Required Candidate profile Must have Exp. as DM or Manager for RTA MAnager Exp as a Team Leader 1 Year in RTA Must be Graduate WhatsApp Ur Cv - 7703948433 (NO Call)

Work force Management Manager / WFM / Capacity / Scheduling (Work from Office Only) 5 Days Working Majorly US Shift (Night) Salary - 14LPA Share Ur CV :- dhsdemographic@gmail.com Required Candidate profile Must have Exp. as DM or Manager Exp in - Capacity Planning, Scheduling, Forecasting, RTA NICE IEX, Aspect, Teleopti Must be Graduate WhatsApp Ur Cv - 7703948433 (NO Call)

= Analysing the TDS Register with respect to the TDS rate. Reviewing Manual entries which are not part of TDS Register however captured You connect the dots - Co-ordinating with the RTA team and consultant with respect to Dividend TDS and documentation and filing of 15G/ H forms. Based on Lower withholding certificate available from the tax portal, raising the Ticket with the MDM team for updating the TDS rate in the SAP. Communicating to the MDM team and Payable team about higher TDS rate on account of Non filler or Non validity of the PAN. You are a collaborator - Replying to Vendor Queries with respect to TDS deduction and Return. Filing of ETDS Return Domestic i.e 26Q, Non Resident i.e 27Q and TCS i.e. 27EQ. Review the SOP periodically and recommend vital changes as and when needed in consultation with relevant collaborators. You are an innovator - Reconciliation of TDS GL with 26AS. Participate in standardization and continuous improvement initiatives as well as other business partner initiatives. What experience and knowledge will you bring? Any Graduate with 2+ years experience. Experience in TDS computation and filing TDS return and TDS correction. Working knowledge of ERP system is a must SAP experience desired. Strong communication Solid understanding of MS Office in SAP. With respect to demand notices, reviewing the justification report from the Tax portal and after reviewing the data take corrective action on the tax portal to correct the demand.

Role based in BSv organisation. Leveraging deepening knowledge of one or more R2A processes (record, report, analyze etc), Record to Analyze Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They support the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. Their domain expertise means they are responsible for processing non complext to complex transactions, resolving the standard process related issues, preparation and finalization of the period and close activities and reporting (including the interactions with Clients Financial Controllers) and performing the reconciliations. Job Description - Grade Specific Entry and mid-Junior level in a Finance Administration roleStrong team player with the ability to build good relationships with their stakeholders.Able to act on own initiative with regular supervision. Understands when to seek guidance/escalateSupports experienced Finance specialists delivering progress reporting, task management and documentation for Finance activity

About The Role Role based in BSv organisation. Leveraging deepening knowledge of one or more R2A processes (record, report, analyze etc), Record to Analyze Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They support the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. Their domain expertise means they are responsible for processing non complext to complex transactions, resolving the standard process related issues, preparation and finalization of the period and close activities and reporting (including the interactions with Clients Financial Controllers) and performing the reconciliations. About The Role - Grade Specific Entry and mid-Junior level in a Finance Administration roleStrong team player with the ability to build good relationships with their stakeholders.Able to act on own initiative with regular supervision. Understands when to seek guidance/escalateSupports experienced Finance specialists delivering progress reporting, task management and documentation for Finance activity Skills (competencies)

? Do StaffingDeveloping a staffing plan that considers skill sets, replacement and recruiting timing, training, and cross training SchedulingManaging rosters and data in real time, and scheduling non-contact activities like training, meetings, and time off ReportingProducing high-quality workforce data and information, and generating internal reports ForecastingDeveloping strategic and tactical forecasts to ensure resources are scheduled accurately Process improvementIdentifying opportunities for process improvement and working with the WFM product team to implement solutions CommunicationEstablishing clear lines of communication with operations and product teams Risk managementProviding reviews and feedback on areas of potential risk and threats PerformanceEnsuring efficiency and currency of established procedures to achieve optimum performance levels

About The Role Role based in BSv organisation. Leveraging deepening knowledge of Collections, The Collections Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They ensure the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. Their domain expertise means they are responsible for chasing outstanding invoices from customers of our clients About The Role - Grade Specific Entry and mid-Junior level in a Finance Administration roleStrong team player with the ability to build good relationships with their stakeholders.Able to act on own initiative with regular supervision. Understands when to seek guidance/escalateSupports experienced Finance specialists delivering progress reporting, task management and documentation for Finance activity Skills (competencies)

? Roles and Responsibilities Core responsibility is to meet and connect with new hires on a daily basis to understand their issues Liaise with support functions for effective resolution of trainee issues Engage trainees in an effective manner during the Trainee Awaiting Training Phase in order to arrest infant attrition. Effectively audit training labs to check existing lab infrastructure and highlight any changes required Should be able to have excellent rapport with training and WFM stakeholders to understand training requirement and numbers and accordingly allocate and manage training labs Should be able to represent as a Wipro Brand Ambassador in front of new hires