1409 Rta Jobs - Page 38

Role based in BSv organisation. Leveraging deepening knowledge of one or more R2A processes (record, report, analyze etc), Record to Analyze Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They support the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. Their domain expertise means they are responsible for processing non complext to complex transactions, resolving the standard process re...

Responsibilities: Manages daily operation by assessing operational drivers (Staffing, Volume, AHT) and outcomes (SLA, ASA and ABAN%) and adjusts intraday schedule to meet service goals Monitors intraday, makes decisions, provides sound judgement, and consults with operation team for recommendations to improve real time performance includes calling for OT/Time off Role is offsite RTA monitoring Produce Real time reports - Hourly/ Daily/ Weekly, Exception management Preparing Dashboards in the CRM tools and should be well versed with skilling/Bulk skilling Produce daily, biweekly, and monthly reports to ensure adherence to planned activities Manage all offline activities, idle time / Report ou...

For Engineering Executive What this job involves 1. Incident Management: Handle incidents/work orders for critical systems within SLA on a global scale through incident management software Ensure timely updates and follow ups within SLA. Ensure timely escalations and notification/communication reaches the stakeholders properly. Prepare Post incident report with detailed root cause for business affected incidents and share it to stakeholders Timely communication to stakeholders for the incidents nearing closure SLA Prepare and share open incident status to stakeholders n monthly basis 2. Facilities Helpdesk: Handle facilities service requests on a global scale through D365 /CFS tool Receiving...

What You'll Do Avalara is looking for a special someone to join a dynamic company and help us lead a team of sales development Reps to drive continued growth and excitement of our products and bring opportunities to our sales teams. The Sales Development Leader will oversee a team of approximately 10 individuals. Through training and mentoring this group of Sales Development Representatives, you will lead the way for some of our greatest future talent! You are compassionate and emotionally intelligent. You understand a one size fits all approach to coaching and developing doesnt always work. You embrace the different personalities that make up your team and adjust your methods accordingly. R...

Job Area: Engineering Group, Engineering Group > Systems Engineering General Summary: The Camera Image Quality Engineer will be responsible for the design and development of image quality evaluation systems to measure Image Quality (IQ) metrics for Mobile, Automotive, IoT, XR, and Compute Cameras. The role involves both objective and subjective IQ evaluations, including aspects such as color, white balance, texture, noise, details, bokeh, tone/exposure, resolution, and subjective artifacts. Key Responsibilities: Design and develop image quality evaluation systems to measure IQ metrics for various camera applications. Define image quality validation protocols, generate image/video datasets, a...

Skill required: Trust & Safety - Workforce Management (WFM) Designation: Workforce Services Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, and ex...

Job Title - GN - SONG - MT - Workforce Intelligence - Specialist Management Level: 09/ Specialist Location: Gurugram, Mumbai, Pune, Bengaluru, Hyderabad, Chennai Must have skills: Workforce Management (WFM) Good to have skills: Project Management Job Summary : You will work closely with our clients as consulting professionals who design, build, and implement initiatives that can help enhance business performance. Roles & Responsibilities: As part of these, you will drive the following: Delivery of design and delivery in Customer Services domain :Workforce Optimization using various popular platforms available in the marker, designing target operating model for WFM processes based on the clie...

Skill required: Supply Chain - Automotive Supply Chain Designation: Business Advisory Associate Qualifications: BE/Diploma in Automobile Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do To maintain quality and service standards of the Warranty ...

Job Title - GN - SONG - Service - Workforce Intelligence - Senior Manager Management Level: 6-Senior Manager Location: Bengaluru, BDC7A Must-have skills: Workforce Management (WFM) Good to have skills: Ability to leverage design thinking, business process optimization, and stakeholder management skills. Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. Professional & Technical Skills: - Relevant experience in the requi...

Looking for WFM Immediate Joiner- RTA- Hyderabad- USA shift. Please share cvs to sd00838847@techmahindra.com WFM Responsibilities: Work directly with accounts leaders to provide long-term capacity planning at a monthly level inclusive of includes tracking frontline staff attrition and hiring plans, cross training/skilling planning, shrinkage planning, correlating occupancy/utilization tracking etc. Own and manage staff planning for existing and solution to bid programs inclusive of call center and back office. Conduct reoccurring staff planning meetings. Manage multiple critical tasks and prioritize those tasks effectively. Clearly communicate problems, plans, and solutions. Experience Bache...

Role: WFM MIS/ RTA Min 3+ Years experience in WFM MIS/ RTA Hands on experience in Advanced Excel Knowledge of Powerbi (Added advantage) 5 Days Working Rotational Shift/ Offs Both Side Cab

1. To support E-voting / Go green / AGM related activities and respond the queries from Issuers / RMs. 2. Processing the assigned E-voting / Go green / AGM related operational activities on timely basis with accuracy. 3.5. Follow up RMs 4. Coordinate

Role - Team Lead | WFM Skills - Work force management | Real Time Analysis | Capacity planning Exp - Min 4 Yrs Loc - Mangalore Notice should be of 30 days or serving notice 5 days working 2 days fixed | WFO | Both ways Cabs teena.ghrs@gmail.com

Hiring for Senior WFM/RTA Designation - Senior Executive Experience - 2years Skill sets - excellent MS Excel skills with knowledge of advanced excel formulas , VBA automation Analyzing data and deriving meaningful observations for the use of management in decision making Functional level data collation and reporting to internal and external clients Candidates should have average English communication Ok with any Shifts and rotational week offs Candidates should be okay with WFO Candidates with 1 month of notice period and immediate joiners will be preferred Interested candidates can walkin to the office with their original documents

Skill required: Capacity Planning & Forecasting - Customer Acquisition Strategy & Implementation Designation: Workforce Services Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years Language - Ability: English(International) - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www....

Skill required: Trust & Safety - Workforce Management (WFM) Designation: Workforce Services Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Language - Ability: English(International) - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Enables a su...

Skill required: Trust & Safety - Workforce Management (WFM) Designation: Workforce Services Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years Language - Ability: English(International) - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Enabl...

Skill required: Financial Planning & Analysis - Financial Planning and Analysis (FP&A) Designation: Service Delivery Ops Associate Manager Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with...

Deputy Manager in Operations (SDD / Evoting / BSDA) Graduation/Post Graduation Experience - 8-10 Yrs. (No of positions - 1__): Skills Preferred: Pursuing Company secretary (CS) Working experience with company secretarial team with knowledge of listed companies? compliance. Working experience with RTA- handling SDD regulations for companies & listed companies? compliances. Working experience from exchanges handling listed companies? compliances & SEBI regulations. Job Description: To co-ordinate and provide the data to internal / external auditors and inspection teams. To respond the queries from Issuers / RTAs. To attend the meetings and respond Issuers / RTAs for their queries existing / ne...

Skill required: Trust & Safety - Workforce Management (WFM) Designation: Workforce Services Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Content moderation is meaningful work that helps keep the intern...

Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years Language - Ability: English(International) - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You wi...

Hiring for WFM Scheduler/AM Scheduler in Bengaluru Experience 4+ Years Schedulers will utilize the Workforce Management scheduling tool(eWFM) to administer the processing of individual clusters engineer teams weekly work schedules and to schedule training, and other special events for the engineer teams. About the Role Develop, manage, and maintain comprehensive schedules. Single Point of Contact for the Business Unit. Structure set up to core scheduling activities. Required Skills Good knowledge of MS Office tools, SQL, PowerBi Excellent communication and interpersonal skills Proficiency with computers Willingness to work in a 24*7 shift environment Drive for self-learning and knowledge enh...

About the Company- Leading BPO in Bangalore Hiring for WFM Scheduler/AM Scheduler Experience 4+ Years Schedulers will utilize the Workforce Management scheduling tool(eWFM) to administer the processing of individual clusters engineer teams weekly work schedules and to schedule training, and other special events for the engineer teams. About the Role Develop, manage, and maintain comprehensive schedules. Single Point of Contact for the Business Unit. Structure set up to core scheduling activities. Responsibilities Forecast Upload and generate the Intraday Patterns (IDP) Schedule Generation and Optimization Review IDP (Requirement vs Schedule) with sites/Partners Recommend required headcount w...

Role: RTA Analyst Exp: Min 2 years Skills: Real-time queue monitoring, Scheduling and planning of agents, Forecasting call / volume patterns, Short-term schedule adjustments, International Voice Process. Loc: Mangalore HR Kathansh Contact:9950340055

Role based in BSv organisation. Leveraging deepening to expert knowledge of Problem Resolution, The Problem Resolution Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They ensure the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. May temporarily back up or be the Team Lead and is the key Subject Matter Expert in the team to resolve operational issues that would be raised by more junior ...