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3.0 - 7.0 years
3 - 7 Lacs
kolkata
Work from Office
About The Role Role based in BSv organisation. Leveraging deepening knowledge of one or more R2A processes (record, report, analyze etc), Record to Analyze Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They support the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. Their domain expertise means they are responsible for processing non complext to complex transactions, resolving the stan...
Posted 1 month ago
10.0 - 15.0 years
9 - 13 Lacs
noida
Work from Office
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like, where youll be supported and inspired by a collaborative community of colleagues around the world, and where youll be able to reimagine whats possible. Join us and help the worlds leading organizations unlock the value of technology and build a more sustainable, more inclusive world. YOUR ROLE We are seeking a talented and driven Contract Manager to join our team. The ideal candidate will be responsible for collecting, analysing, and interpreting complex data sets to drive informed business decisions. You will work closely & Directly with the Client & cross-functional teams to i...
Posted 1 month ago
0.0 - 10.0 years
10 - 11 Lacs
mumbai
Work from Office
Assisting for compliance with Companies Act, 2013, SEBI (LODR) Regulations / Insider Trading / Takeover Code / ICDR, filing of Disclosures, documents, returns and forms with Stock Exchanges, ROC, RBI, etc. and Debenture Trustee compliances Assisting for Board and Committee Meetings related activities: Notice, Agenda and Minutes of meetings Agenda items / notes and resolutions Summary of minutes Uploading documents on Meeting management application Actions / Follow-ups Updation of Actionable Items Reports Follow-ups with stakeholders for implementation / reporting of actionable items Assisting for Shareholder Meetings / Postal Ballot process Investor Servicing Attending to Grievance Redressal...
Posted 1 month ago
2.0 - 6.0 years
2 - 6 Lacs
mumbai
Work from Office
About the team This role is a part of WFM team What will you be doing Serves as escalation point for issues beyond operations analysts authority; resolves conflicts involving scheduling, resources, or technical issues. Gather, analyze, prepare and summarizes recommendations for Long term plan on HC, minutes from a strategy perspective both long term & Short term, researches and compiles data to forecast and prepare annual and monthly budget projections for a division or similar group of organizations, Tracks revenue and Opex on a monthly basis, comparing actual to forecasted figures and makes necessary adjustments. Prepares reports for management summarizing results of research, analyses and...
Posted 1 month ago
5.0 - 8.0 years
25 - 30 Lacs
pune
Work from Office
Ensure correct global governance is in place within our Data Centres and Equipment Rooms to provide the best service possible to both internal and external customers. Workflow and process management and optimization Access Management process flow and access recertification streamlining Identifies solutions to problems and mitigates risks based on sound judgment. Produce schedules and plans for successful delivery of initiatives, business critical projects, demonstrate progress and highlight risk or deviation through engagement and clear dialogue with management and key stakeholders. Ensure all initiatives implemented are adherence with the DCIM and CTOi Strategy liaise and co-ordinate with o...
Posted 1 month ago
1.0 - 6.0 years
4 - 6 Lacs
gurugram
Work from Office
RTA Shrikage/ AHT/ SLA's Excel WFM formulas Good communication skills
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
maharashtra
On-site
As an Officer - Investor Grievance at our Mumbai location, you will be responsible for handling activities related to complaints raised by investors. Your key responsibilities will include: - Interacting with investors to resolve their queries and grievances efficiently. - Coordinating with DPs. To excel in this role, you should meet the following qualifications and experience: - Graduate or Post Graduate. - Age limit up to 30 years. - Minimum 2-3 years of experience in the capital market, preferably in DP/RTA or broking firm. - Conversant with Depository/RTA operations. - Good communication skills. - Proficient in Microsoft Excel and Word. If you are looking to join a dynamic team in the ca...
Posted 1 month ago
0.0 years
0 Lacs
gurugram, haryana, india
On-site
Position Title Assistant Manager - Company Secretary Key Accountabilities / Responsibilities Assist in convening Board and shareholders meetings Assist in managing the compliances w.r.t Corporate Laws including Companies Act, FEMA Assist in preparation of Annual report Assist in fund raising activities Assist in managing the requirements wr.t. Audits Assist in dealing with Depositories, RTA, & other intermediaries Position Demands Travel as and when required. Competencies Behavioural - Impact and Influence Behavioural - Information Seeking Behavioural - Initiative Behavioural - Innovative Thinking Functional - Financial Functional - Operational Functional - People Functional - Strategic Abou...
Posted 1 month ago
4.0 - 8.0 years
4 - 8 Lacs
gurugram
Work from Office
Job Description Role Purpose Leading a team for performing data analysis and reporting statistical reports and key trends as support for business decisions. Daily, Month end and Quarter end Report generation, PPTs, in-depth and accurate data analysis. Developed various dashboards and reports using Excel, VBA and Power BI. Do 1. BAU reports Release all daily BAU reports after thorough review. Make sure that all daily reports are Reports are released on time and with accuracy by maintaining tracker. Managing a team who generates and distribute management reports in accurate and timely manner. Generate both periodic and ad hoc reports as needed. Understand customer problems and Provide appropri...
Posted 1 month ago
6.0 - 10.0 years
3 - 6 Lacs
bengaluru
Work from Office
Looking for a skilled Navision Technical Analyst with 6-10 years of experience to join our team. The ideal candidate will have strong technical skills and excellent communication abilities. Roles and Responsibility Provide technical support and execute projects, including development. Collaborate with cross-functional teams to deliver high-quality solutions. Analyze and resolve complex technical issues using expertise in Navision versions 2009, 2016, 2017, and 2018. Develop and maintain technical documentation for project delivery. Participate in code reviews and contribute to the improvement of the overall codebase quality. Stay up-to-date with industry trends and emerging technologies. Job...
Posted 1 month ago
0.0 - 5.0 years
1 - 5 Lacs
navi mumbai
Work from Office
Responsibilities: Provides exceptional internal customer service by communicating proactively via IM, email, and/or phone with call center stakeholders to achieve targeted service level and other quality standards. Ability to apply critical thinking skills and use decisive judgement under minimal supervision to make important business decisions. Utilizes a variety of software such as Alvaria real time adherence, Alvaria eWorkforce management, Cisco and Aceyus to monitor real time adherence and respond to call centre call drivers. Responds and reacts to call centre call drivers such as outages and planned or unplanned events to ensure the company meets service level targets. Enters and adjust...
Posted 1 month ago
0.0 - 5.0 years
1 - 5 Lacs
mumbai
Work from Office
Responsibilities: Provides exceptional internal customer service by communicating proactively via IM, email, and/or phone with call center stakeholders to achieve targeted service level and other quality standards. Ability to apply critical thinking skills and use decisive judgement under minimal supervision to make important business decisions. Utilizes a variety of software such as Alvaria real time adherence, Alvaria eWorkforce management, Cisco and Aceyus to monitor real time adherence and respond to call centre call drivers. Responds and reacts to call centre call drivers such as outages and planned or unplanned events to ensure the company meets service level targets. Enters and adjust...
Posted 1 month ago
3.0 - 8.0 years
3 - 7 Lacs
gurugram
Work from Office
Key Responsibilities: Develop and maintain accurate workforce forecasts based on historical data, business trends, and planned events. Create and manage employee schedules to ensure adequate coverage for operational needs. Monitor real-time adherence and adjust staffing levels as needed to meet service level agreements (SLAs). Analyze workforce performance metrics and generate reports for management review. Collaborate with HR, operations, and other departments to address staffing challenges. Support workforce-related projects and process improvements. Use workforce management software and tools effectively. Manage leave planning, shift swaps, and other scheduling adjustments. Identify gaps ...
Posted 1 month ago
1.0 - 4.0 years
4 - 5 Lacs
pune
Work from Office
Provides excellent customer service while serving as a telephonic concierge and primary point of contact to the financial institution s high-value customers. Addresses inquiries and performs account maintenance on deposits and money market accounts. Assists customers by initiating payment investigations, maintenance requests, fulfillment requests, and fee reversals. Works with various internal and external clients and various departments to resolve outstanding issues, comply with customer requests, and respond to client inquiries. Follows up as required to close service tickets and inquiries that were escalated or referred to a different business function. Interfaces with clients to determin...
Posted 1 month ago
9.0 - 14.0 years
14 - 18 Lacs
hyderabad
Work from Office
Roles and Responsibility Design and implement SAP solutions for clients. Collaborate with cross-functional teams to identify business requirements and develop solutions. Develop and maintain technical documentation for SAP implementations. Provide training and support to end-users on SAP solutions. Troubleshoot and resolve technical issues related to SAP implementations. Work closely with the sales team to understand customer needs and provide tailored solutions. Job Requirements Minimum 9 years of experience in SAP solution architecture. Strong knowledge of SAP functional and configuration aspects, including LE WM or S4/Hana. Experience in Supply Chain related modules (SD, MM, LE, PP, SCM)....
Posted 1 month ago
2.0 - 6.0 years
2 - 6 Lacs
bengaluru
Work from Office
About the team This role is a part of WFM team What will you be doing Serves as escalation point for issues beyond operations analysts authority; resolves conflicts involving scheduling, resources, or technical issues. Gather, analyze, prepare and summarizes recommendations for Long term plan on HC, minutes from a strategy perspective both long term & Short term, researches and compiles data to forecast and prepare annual and monthly budget projections for a division or similar group of organizations, Tracks revenue and Opex on a monthly basis, comparing actual to forecasted figures and makes necessary adjustments. Prepares reports for management summarizing results of research, analyses and...
Posted 1 month ago
2.0 - 4.0 years
5 - 6 Lacs
hyderabad, mangaluru
Work from Office
Role - WFM RTA Analyst Exp - Min 2 years Location - Mangaluru | Hyderabad Skills - RTA | Capacity Planning | Scheduling | Forecasting | International process Immediate joiners only | WFO | Both Ways cabs teena.ghrs@gmail.com | 91163 24602
Posted 1 month ago
5.0 - 10.0 years
7 - 11 Lacs
bengaluru
Work from Office
What he will be doing: Ensure all Problem Investigations and Known Errors are managed effectively through the Problem Management lifecycle and are documented accurately in the Service Management Toolset. Attend Post Incident Reviews as required and ensure that any actions are captured and related to the appropriate Problem record(s) Arrange and hold Problem reviews to discuss and progress complex and/or stalled problem investigations. Ensure that Problems records are classified, prioritized and assigned correctly and details of the incident symptoms and workaround have been captured. Hold regular problem reviews with Support teams to review the current status and priority of ongoing Problem ...
Posted 1 month ago
9.0 - 12.0 years
15 - 19 Lacs
hyderabad
Work from Office
We are looking for a skilled SAP Solution Architect with 9 to 12 years of experience. The ideal candidate will have expertise in designing and implementing SAP solutions, particularly in warehouse management. Roles and Responsibility Design and implement SAP solutions for clients. Collaborate with cross-functional teams to identify business requirements and develop solutions. Develop and maintain technical documentation for SAP implementations. Provide training and support to end-users on SAP solutions. Troubleshoot and resolve technical issues related to SAP implementations. Work closely with the sales team to understand customer needs and provide tailored solutions. Job Requirements Minimu...
Posted 1 month ago
8.0 - 13.0 years
2 - 10 Lacs
mumbai, maharashtra, india
On-site
Skillset and Criteria Should have knowledge and experience in RTA, scheduling, capacity planning, billing* Candidate should have knowledge of scheduling based on workload method and Erlan-C Candidate should have detailed knowledge of capacity and manpower planning along with client handling experience for capacity calls, should have knowledge of PCM , FTE and hourly billing. Provide end-to-end Work Force Management Support to Operations and support functions. Adjust workforce requirements based on changing / dynamic forecasts; reforecast when necessary. Establish and maintain communication channels regarding events that impact call and claim volumes Responsible for all aspects of Data manage...
Posted 1 month ago
9.0 - 13.0 years
6 - 13 Lacs
bengaluru
Remote
Workforce Management A WFM (Workforce Management) supervisor is responsible for overseeing the workforce planning and scheduling within an organization, including tasks like forecasting staffing needs, creating employee schedules, monitoring real-time adherence, analyzing performance data, and ensuring compliance with labor laws, all while optimizing productivity and service levels within the team they manage Preferred candidate profile Strong analytical skills and ability to interpret data Excellent communication and interpersonal skills Proficiency with workforce management software Understanding of labor laws and compliance requirements Problem-solving and decision-making abilities Profic...
Posted 1 month ago
3.0 - 6.0 years
2 - 6 Lacs
mumbai
Work from Office
Roles and Responsibility Analyze and solve increasingly complex problems. Interact with peers within Accenture on a daily basis. Have some interaction with clients and/or Accenture management. Work independently as part of a team, making decisions that impact own work and potentially others'. Oversee small teams or work efforts (if in an individual contributor role) at a client or within Accenture. Make decisions that impact own work and potentially others. Job Requirements Minimum 1 year of experience in WFM analysis or related field. Strong understanding of workforce management principles and practices. Excellent analytical and problem-solving skills. Ability to work independently and coll...
Posted 1 month ago
3.0 - 6.0 years
2 - 6 Lacs
mumbai suburban
Work from Office
Roles and Responsibility Analyze and interpret complex data sets to inform business decisions. Develop and implement process improvements to increase efficiency and productivity. Collaborate with cross-functional teams to achieve business objectives. Provide exceptional customer service and support to internal stakeholders. Identify and mitigate risks associated with poor planning and resource allocation. Develop and maintain reports and dashboards to track key performance indicators. Job Requirements Strong understanding of IT Service & Consulting industry trends and best practices. Excellent analytical and problem-solving skills, with attention to detail. Ability to work effectively in a t...
Posted 1 month ago
3.0 - 6.0 years
2 - 6 Lacs
mumbai
Work from Office
Roles and Responsibility Analyze and improve workforce management processes to enhance productivity and efficiency. Develop and implement effective scheduling strategies to meet business objectives. Collaborate with stakeholders to identify and resolve staffing issues. Monitor and report on key performance indicators to inform business decisions. Identify areas for process improvement and implement changes as needed. Provide exceptional customer service to internal clients and external partners. Job Requirements Strong understanding of workforce management principles and practices. Excellent analytical and problem-solving skills with attention to detail. Ability to work effectively in a fast...
Posted 1 month ago
3.0 - 6.0 years
2 - 6 Lacs
navi mumbai
Work from Office
Roles and Responsibility Analyze and solve increasingly complex problems with minimal instruction on daily work/tasks and moderate level of instruction on new assignments. Interact with peers within Accenture, clients, and/or Accenture management to deliver business solutions. Make decisions that impact own work and may impact the work of others as an individual contributor or small team lead. Work in rotational shifts and adapt to changing schedules. Collaborate with cross-functional teams to achieve business objectives. Provide expert-level support for WFM-related queries and issues. Job Requirements Minimum 5 years of experience in WFM analysis or related field. Strong understanding of WF...
Posted 1 month ago
 
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