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6.0 - 8.0 years

9 - 17 Lacs

bangalore rural, bengaluru

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Position - Grievance Manager The Grievance Manager will be responsible for overseeing and managing the end-to-end grievance redressal process to ensure timely and effective resolution of public and stakeholder complaints. The role involves monitoring grievance workflows, analysing recurring issues, identifying process gaps, and implementing corrective measures to improve service delivery. The Grievance Manager will also coordinate with relevant divisions to ensure compliance with established timelines, maintain transparency, and enhance overall user satisfaction through continuous process improvement and automation initiatives Educational Qualifications Requirements - BE/B Tech/ M.E/M Tech/M...

Posted 2 weeks ago

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