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7 - 8 years
9 - 10 Lacs
Lucknow
Work from Office
Job Purpose "This position is open with Bajaj Finance ltd." Drive growth and smooth operations of Two Wheeler finance business by identifying and driving business growth opportunities To ensure the team meets sales targets given consistently by adhering to the laid down processes and policies To ensure Dealers are engaged and provided support to ensure consistent Business Duties and Responsibilities PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the job) Sales Planning and Tracking Monitors daily, the performance metrics of FOS's Reviews critical parameters of Sales Tacker and DSR with team - calls for action where necessary Monitors targets on - sale (logins, disbursals), cross-sell (e.g., Extended Warranty, Insurance, Add-on Cards), TA, RF, etc. decides actions, schedule Achieving Sales Performance Monitors ticket sizes (ASPs) - drives greater focus on upselling where needed, guiding team to focus on specific models per segment (launch dates, manufacturer schemes), where relevant Monitors penetration targets of new products and value added services like Extended Warranties - directly with Dealers that are Key Accounts and through SM's for other Dealers Decides on action plans to speed up penetration of new products and services Ensures timely file submissions and timely processing; Dealer Acquisition and Engagement Helps dealers grow their business, e.g., by providing them with market intelligence of new brands being introduced, etc.; Spurs dealer enrolment for RF, TA / IBTA, explains benefits Directly cultivates relations with Key Account Dealers and their staff, takes support of ASM/SM's and FOS's as needed Reviews achievement per Key Account dealer regularly and other dealers periodically - jointly decides on improving performance per counter Visits high value new dealers with ASM's for clarifications and relationship building Communication and Campaigns Organises promotional activities at dealer stores like loan melas / special exchange offers / exhibitions etc. drives achievement of targets Focuses on supporting dealers through activities like SMS blasts periodically, to help liquidate inventory, etc. Risk Management Works closely with RCU and Risk teams to de-list dealers and de-activate the dealer code, for dealers found to be involved in fraud - takes support from RSM as needed Analyzes FEMI, bouncing cases of dealers, locations, etc.; Develops precautionary guidelines for future cases; Provides support to the Collections team Planning, Budgeting, Monitoring Plans, shares and discusses for consolidating existing business and works on business expansion plans Monitors performance vis- -vis set goals and works with team towards achieving them Organization Design and Development Planning for Recruitment and Hiring suitable candidates Developing Team members Conducts periodic branch visits, meets team members, develops rapport Develops and maintains relations with counterparts in Operations, Collections, and in relevant HO teams 4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Monitoring approved but not disbursed cases and following up with SMs, FOSs and dealers for updates on incomplete files at dealer locations Intervening to understand and resolve on-hold cases with Operations and ensu|MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Monitoring approved but not disbursed cases and following up with SMs, FOSs and dealers for updates on incomplete files at dealer locations Intervening to understand and resolve on-hold cases with Operations and ensuring early closure Meets low performing dealers personally to understand issues - works with them and with the relevant SMs to improve BFL support to store sales 5. DECISIONS (Key decisions taken by job holder at his/her end) Manages dealer-wise loads by re-allocating the load effectively (encouraging certain dealers to take on extra loads - additional counters, etc) Identifies and maps new dealer stores in different locations in discussion with SMs for planned acquisition Decides on single-brand dealer empanelment as per policy guidelines and proposes the same to reporting manager Sets goals for each SM - Quarterly, Half-yearly, Annual - aligned with targets for the location Nominates team members for reward and recognition commensurate with their achievements 6. INTERACTIONS (Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job) Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work Ensures adequate communication to FOS, ISD and dealers on products, schemes and contests Personally meets prospective dealers to influence acquisition, as needed; Understands process and policy change documents, interprets implications for FOS and dealers Periodic FOS and ISD coaching sessions - to equip them to face customer queries and explain product benefits Intervenes for prompt communication to the Sales team regarding files on hold, and dispatch delays, if any Dealers - providing them with market intelligence of new brands being introduced, etc.; Spurs dealer enrolment for RF, TA / IBTA, explains benefits External Clients Roles you need to interact with outside the organization to enable success in your day to day work Dealers and Manufacturer Vendor Agency and Consultancies Customers 7. DIMENSIONS (Key numerical data which will reflect the scope and scale of activities concerning this job) Financial & Other Dimensions (These should be quantifiable numerical amounts) For CD ‚ Average no. of files handled:900 - 1200 ‚ Average ticket size of 65k- 3 Lac ‚ Total Team Size:300-350 ‚ Number of Direct Reports:4-5 ‚ Number of Indirect Reports:20 ‚ Number of Outsourced employees:36 ‚ Number of locations: 15-20 Products :Two Wheeler Finance Cross Sell:( Insta card, Extended Warranty, Insurance, VAS , Accessories finance etc) Required Qualifications and Experience AND KNOWLEDGE (Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent) Educational Qualifications a)Qualifications Post Graduation - MBA b)Work Experience Total Experience:7- 8 years Relevant Experience :5- 6 years Relevant sales experience in managing large sales channels in multiple market environments Prior & relevant experience in the Financial Services Industry would be an added advantage. Demonstrated success & achievement orientation. Excellent communication skills. Strong bias for action & driving results in a high-performance environment. Demonstrated ability to lead from the front. Excellent relationship skills. Strong analytical skills to drive channel performance and drive profitability. Exceptionally high motivational levels and needs to be a self-starter
Posted 3 months ago
4 - 6 years
6 - 8 Lacs
Deoghar
Work from Office
Job Purpose "This position is open with Bajaj Finance ltd." Achieving & exceeding Business goals and targets for Rural Two Wheeler Loans. Managing & grooming of the team to achieve their respective targets Duties and Responsibilities Achieving & exceeding Business goals and targets for Rural Two Wheeler Loans Creating a strong & compliant sales culture to drive business. Sales Force Management, data management and efficient use of call center leads Dealer visit along with sales manager/FOS Portfolio management- 99% zero bucket collections Maintaining FEMI at 9% across location & span Monthly 5 days location travel Ensure teams adherence to sales governance & compliance processes Adherence to customer delivery TAT Ensure implementation of promotional plans & contests and suggesting new and innovating promotion plan for the area of work. Recruiting and Retaining high performers. Team management & Grooming of the team to achieve their respective targets Managing the Delinquency of the business sourced to ensure health of portfolio Excel & power point presentation knowledge & skills Daily review with ABSM regarding projections / activity plan for the day Reviews with ABSM on projection verses delivery daily, to spur planning for the next day Ensures execution of the defined activity plan for customer visits by the team during the day Assists in Collections in HTS cases for buckets X and 1, as well as higher buckets Provides feedback to under-performing team members - seeks to understand causes, to provide timely and appropriate inputs and support Nominates team members for reward and recognition commensurate with their achievements; Appreciates team members appropriately in internal forums as relevant Resolves issues regarding documentations Decides on approaching customers of risk-prone geographical areas and profiles, and to stop approaching specific profiles, based on delinquency patterns Plans for business expansion - identifies and maps new areas, including fraud likelihoods, derives projections; Shares and discusses with branch teams and ASSCs - takes inputs to make action plans clear; Shares projections, action plans and budgets with RSM, seeking approval Cascades finalised plans received from RSM to the team - derives aligned short-term performance benchmarks such as DRR; Plans with team to achieve them Periodically monitors team on productivity metrics, and assists in resolving their issues; Monitors month on month productivity, WIRR, Insurance penetration, CC and CW lead penetration Shortlists from among initial candidate lists, makes recommendations of known candidates; Conducts initial interview with shortlisted candidates, providing comments as per format, and recommendations Reviews and discusses achievement with team periodically; Conducts mid-year and annual performance review per team member, providing feedback for their improvement 4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Team Management Retention of front line sales force Maintaining consistent delivery of high performance Attrition (on roll & off roll) Required Qualifications and Experience Education Graduation / MBA Experience & Skills ‚ Graduation with 4 to 6 years and MBA with 3-4 years of relevant experience ‚ Demonstrated success & achievement orientation. ‚ Strong analytical skills to drive channel performance and drive profitability ‚ Strong bias for action & driving results in a high performance environment. ‚ People & Relationship Management skills ‚ Excellent Communication and Negotiation Skills ‚ Affirmative in nature, Strong Leadership Skills, Clarity of thought and perseverance.
Posted 3 months ago
7 - 8 years
9 - 10 Lacs
Ranchi
Work from Office
Job Purpose "This position is open with Bajaj Finance ltd." Drive growth and smooth operations of Two Wheeler finance business by identifying and driving business growth opportunities To ensure the team meets sales targets given consistently by adhering to the laid down processes and policies To ensure Dealers are engaged and provided support to ensure consistent Business Duties and Responsibilities PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the job) Sales Planning and Tracking Monitors daily, the performance metrics of FOS's Reviews critical parameters of Sales Tacker and DSR with team - calls for action where necessary Monitors targets on - sale (logins, disbursals), cross-sell (e.g., Extended Warranty, Insurance, Add-on Cards), TA, RF, etc. decides actions, schedule Achieving Sales Performance Monitors ticket sizes (ASPs) - drives greater focus on upselling where needed, guiding team to focus on specific models per segment (launch dates, manufacturer schemes), where relevant Monitors penetration targets of new products and value added services like Extended Warranties - directly with Dealers that are Key Accounts and through SM's for other Dealers Decides on action plans to speed up penetration of new products and services Ensures timely file submissions and timely processing; Dealer Acquisition and Engagement Helps dealers grow their business, e.g., by providing them with market intelligence of new brands being introduced, etc.; Spurs dealer enrolment for RF, TA / IBTA, explains benefits Directly cultivates relations with Key Account Dealers and their staff, takes support of ASM/SM's and FOS's as needed Reviews achievement per Key Account dealer regularly and other dealers periodically - jointly decides on improving performance per counter Visits high value new dealers with ASM's for clarifications and relationship building Communication and Campaigns Organises promotional activities at dealer stores like loan melas / special exchange offers / exhibitions etc. drives achievement of targets Focuses on supporting dealers through activities like SMS blasts periodically, to help liquidate inventory, etc. Risk Management Works closely with RCU and Risk teams to de-list dealers and de-activate the dealer code, for dealers found to be involved in fraud - takes support from RSM as needed Analyzes FEMI, bouncing cases of dealers, locations, etc.; Develops precautionary guidelines for future cases; Provides support to the Collections team Planning, Budgeting, Monitoring Plans, shares and discusses for consolidating existing business and works on business expansion plans Monitors performance vis- -vis set goals and works with team towards achieving them Organization Design and Development Planning for Recruitment and Hiring suitable candidates Developing Team members Conducts periodic branch visits, meets team members, develops rapport Develops and maintains relations with counterparts in Operations, Collections, and in relevant HO teams 4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Monitoring approved but not disbursed cases and following up with SMs, FOSs and dealers for updates on incomplete files at dealer locations Intervening to understand and resolve on-hold cases with Operations and ensu|MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Monitoring approved but not disbursed cases and following up with SMs, FOSs and dealers for updates on incomplete files at dealer locations Intervening to understand and resolve on-hold cases with Operations and ensuring early closure Meets low performing dealers personally to understand issues - works with them and with the relevant SMs to improve BFL support to store sales 5. DECISIONS (Key decisions taken by job holder at his/her end) Manages dealer-wise loads by re-allocating the load effectively (encouraging certain dealers to take on extra loads - additional counters, etc) Identifies and maps new dealer stores in different locations in discussion with SMs for planned acquisition Decides on single-brand dealer empanelment as per policy guidelines and proposes the same to reporting manager Sets goals for each SM - Quarterly, Half-yearly, Annual - aligned with targets for the location Nominates team members for reward and recognition commensurate with their achievements 6. INTERACTIONS (Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job) Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work Ensures adequate communication to FOS, ISD and dealers on products, schemes and contests Personally meets prospective dealers to influence acquisition, as needed; Understands process and policy change documents, interprets implications for FOS and dealers Periodic FOS and ISD coaching sessions - to equip them to face customer queries and explain product benefits Intervenes for prompt communication to the Sales team regarding files on hold, and dispatch delays, if any Dealers - providing them with market intelligence of new brands being introduced, etc.; Spurs dealer enrolment for RF, TA / IBTA, explains benefits External Clients Roles you need to interact with outside the organization to enable success in your day to day work Dealers and Manufacturer Vendor Agency and Consultancies Customers 7. DIMENSIONS (Key numerical data which will reflect the scope and scale of activities concerning this job) Financial & Other Dimensions (These should be quantifiable numerical amounts) For CD ‚ Average no. of files handled:900 - 1200 ‚ Average ticket size of 65k- 3 Lac ‚ Total Team Size:300-350 ‚ Number of Direct Reports:4-5 ‚ Number of Indirect Reports:20 ‚ Number of Outsourced employees:36 ‚ Number of locations: 15-20 Products :Two Wheeler Finance Cross Sell:( Insta card, Extended Warranty, Insurance, VAS , Accessories finance etc) Required Qualifications and Experience AND KNOWLEDGE (Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent) Educational Qualifications a)Qualifications Post Graduation - MBA b)Work Experience Total Experience:7- 8 years Relevant Experience :5- 6 years Relevant sales experience in managing large sales channels in multiple market environments Prior & relevant experience in the Financial Services Industry would be an added advantage. Demonstrated success & achievement orientation. Excellent communication skills. Strong bias for action & driving results in a high-performance environment. Demonstrated ability to lead from the front. Excellent relationship skills. Strong analytical skills to drive channel performance and drive profitability. Exceptionally high motivational levels and needs to be a self-starter
Posted 3 months ago
4 - 6 years
6 - 8 Lacs
Faizabad
Work from Office
Job Purpose "This position is open with Bajaj Finance ltd." Achieving & exceeding Business goals and targets for Rural Two Wheeler Loans. Managing & grooming of the team to achieve their respective targets Duties and Responsibilities Achieving & exceeding Business goals and targets for Rural Two Wheeler Loans Creating a strong & compliant sales culture to drive business. Sales Force Management, data management and efficient use of call center leads Dealer visit along with sales manager/FOS Portfolio management- 99% zero bucket collections Maintaining FEMI at 9% across location & span Monthly 5 days location travel Ensure teams adherence to sales governance & compliance processes Adherence to customer delivery TAT Ensure implementation of promotional plans & contests and suggesting new and innovating promotion plan for the area of work. Recruiting and Retaining high performers. Team management & Grooming of the team to achieve their respective targets Managing the Delinquency of the business sourced to ensure health of portfolio Excel & power point presentation knowledge & skills Daily review with ABSM regarding projections / activity plan for the day Reviews with ABSM on projection verses delivery daily, to spur planning for the next day Ensures execution of the defined activity plan for customer visits by the team during the day Assists in Collections in HTS cases for buckets X and 1, as well as higher buckets Provides feedback to under-performing team members - seeks to understand causes, to provide timely and appropriate inputs and support Nominates team members for reward and recognition commensurate with their achievements; Appreciates team members appropriately in internal forums as relevant Resolves issues regarding documentations Decides on approaching customers of risk-prone geographical areas and profiles, and to stop approaching specific profiles, based on delinquency patterns Plans for business expansion - identifies and maps new areas, including fraud likelihoods, derives projections; Shares and discusses with branch teams and ASSCs - takes inputs to make action plans clear; Shares projections, action plans and budgets with RSM, seeking approval Cascades finalised plans received from RSM to the team - derives aligned short-term performance benchmarks such as DRR; Plans with team to achieve them Periodically monitors team on productivity metrics, and assists in resolving their issues; Monitors month on month productivity, WIRR, Insurance penetration, CC and CW lead penetration Shortlists from among initial candidate lists, makes recommendations of known candidates; Conducts initial interview with shortlisted candidates, providing comments as per format, and recommendations Reviews and discusses achievement with team periodically; Conducts mid-year and annual performance review per team member, providing feedback for their improvement 4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Team Management Retention of front line sales force Maintaining consistent delivery of high performance Attrition (on roll & off roll) Required Qualifications and Experience Education Graduation / MBA Experience & Skills ‚ Graduation with 4 to 6 years and MBA with 3-4 years of relevant experience ‚ Demonstrated success & achievement orientation. ‚ Strong analytical skills to drive channel performance and drive profitability ‚ Strong bias for action & driving results in a high performance environment. ‚ People & Relationship Management skills ‚ Excellent Communication and Negotiation Skills ‚ Affirmative in nature, Strong Leadership Skills, Clarity of thought and perseverance.
Posted 3 months ago
7 - 8 years
9 - 10 Lacs
Karnal
Work from Office
Job Purpose "This position is open with Bajaj Finance ltd." Drive growth and smooth operations of Two Wheeler finance business by identifying and driving business growth opportunities To ensure the team meets sales targets given consistently by adhering to the laid down processes and policies To ensure Dealers are engaged and provided support to ensure consistent Business Duties and Responsibilities PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the job) Sales Planning and Tracking Monitors daily, the performance metrics of FOS's Reviews critical parameters of Sales Tacker and DSR with team - calls for action where necessary Monitors targets on - sale (logins, disbursals), cross-sell (e.g., Extended Warranty, Insurance, Add-on Cards), TA, RF, etc. decides actions, schedule Achieving Sales Performance Monitors ticket sizes (ASPs) - drives greater focus on upselling where needed, guiding team to focus on specific models per segment (launch dates, manufacturer schemes), where relevant Monitors penetration targets of new products and value added services like Extended Warranties - directly with Dealers that are Key Accounts and through SM's for other Dealers Decides on action plans to speed up penetration of new products and services Ensures timely file submissions and timely processing; Dealer Acquisition and Engagement Helps dealers grow their business, e.g., by providing them with market intelligence of new brands being introduced, etc.; Spurs dealer enrolment for RF, TA / IBTA, explains benefits Directly cultivates relations with Key Account Dealers and their staff, takes support of ASM/SM's and FOS's as needed Reviews achievement per Key Account dealer regularly and other dealers periodically - jointly decides on improving performance per counter Visits high value new dealers with ASM's for clarifications and relationship building Communication and Campaigns Organises promotional activities at dealer stores like loan melas / special exchange offers / exhibitions etc. drives achievement of targets Focuses on supporting dealers through activities like SMS blasts periodically, to help liquidate inventory, etc. Risk Management Works closely with RCU and Risk teams to de-list dealers and de-activate the dealer code, for dealers found to be involved in fraud - takes support from RSM as needed Analyzes FEMI, bouncing cases of dealers, locations, etc.; Develops precautionary guidelines for future cases; Provides support to the Collections team Planning, Budgeting, Monitoring Plans, shares and discusses for consolidating existing business and works on business expansion plans Monitors performance vis- -vis set goals and works with team towards achieving them Organization Design and Development Planning for Recruitment and Hiring suitable candidates Developing Team members Conducts periodic branch visits, meets team members, develops rapport Develops and maintains relations with counterparts in Operations, Collections, and in relevant HO teams 4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Monitoring approved but not disbursed cases and following up with SMs, FOSs and dealers for updates on incomplete files at dealer locations Intervening to understand and resolve on-hold cases with Operations and ensu|MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Monitoring approved but not disbursed cases and following up with SMs, FOSs and dealers for updates on incomplete files at dealer locations Intervening to understand and resolve on-hold cases with Operations and ensuring early closure Meets low performing dealers personally to understand issues - works with them and with the relevant SMs to improve BFL support to store sales 5. DECISIONS (Key decisions taken by job holder at his/her end) Manages dealer-wise loads by re-allocating the load effectively (encouraging certain dealers to take on extra loads - additional counters, etc) Identifies and maps new dealer stores in different locations in discussion with SMs for planned acquisition Decides on single-brand dealer empanelment as per policy guidelines and proposes the same to reporting manager Sets goals for each SM - Quarterly, Half-yearly, Annual - aligned with targets for the location Nominates team members for reward and recognition commensurate with their achievements 6. INTERACTIONS (Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job) Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work Ensures adequate communication to FOS, ISD and dealers on products, schemes and contests Personally meets prospective dealers to influence acquisition, as needed; Understands process and policy change documents, interprets implications for FOS and dealers Periodic FOS and ISD coaching sessions - to equip them to face customer queries and explain product benefits Intervenes for prompt communication to the Sales team regarding files on hold, and dispatch delays, if any Dealers - providing them with market intelligence of new brands being introduced, etc.; Spurs dealer enrolment for RF, TA / IBTA, explains benefits External Clients Roles you need to interact with outside the organization to enable success in your day to day work Dealers and Manufacturer Vendor Agency and Consultancies Customers 7. DIMENSIONS (Key numerical data which will reflect the scope and scale of activities concerning this job) Financial & Other Dimensions (These should be quantifiable numerical amounts) For CD ‚ Average no. of files handled:900 - 1200 ‚ Average ticket size of 65k- 3 Lac ‚ Total Team Size:300-350 ‚ Number of Direct Reports:4-5 ‚ Number of Indirect Reports:20 ‚ Number of Outsourced employees:36 ‚ Number of locations: 15-20 Products :Two Wheeler Finance Cross Sell:( Insta card, Extended Warranty, Insurance, VAS , Accessories finance etc) Required Qualifications and Experience AND KNOWLEDGE (Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent) Educational Qualifications a)Qualifications Post Graduation - MBA b)Work Experience Total Experience:7- 8 years Relevant Experience :5- 6 years Relevant sales experience in managing large sales channels in multiple market environments Prior & relevant experience in the Financial Services Industry would be an added advantage. Demonstrated success & achievement orientation. Excellent communication skills. Strong bias for action & driving results in a high-performance environment. Demonstrated ability to lead from the front. Excellent relationship skills. Strong analytical skills to drive channel performance and drive profitability. Exceptionally high motivational levels and needs to be a self-starter
Posted 3 months ago
7 - 8 years
9 - 10 Lacs
Chandigarh
Work from Office
Job Purpose "This position is open with Bajaj Finance ltd." Drive growth and smooth operations of Two Wheeler finance business by identifying and driving business growth opportunities To ensure the team meets sales targets given consistently by adhering to the laid down processes and policies To ensure Dealers are engaged and provided support to ensure consistent Business Duties and Responsibilities PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the job) Sales Planning and Tracking Monitors daily, the performance metrics of FOS's Reviews critical parameters of Sales Tacker and DSR with team - calls for action where necessary Monitors targets on - sale (logins, disbursals), cross-sell (e.g., Extended Warranty, Insurance, Add-on Cards), TA, RF, etc. decides actions, schedule Achieving Sales Performance Monitors ticket sizes (ASPs) - drives greater focus on upselling where needed, guiding team to focus on specific models per segment (launch dates, manufacturer schemes), where relevant Monitors penetration targets of new products and value added services like Extended Warranties - directly with Dealers that are Key Accounts and through SM's for other Dealers Decides on action plans to speed up penetration of new products and services Ensures timely file submissions and timely processing; Dealer Acquisition and Engagement Helps dealers grow their business, e.g., by providing them with market intelligence of new brands being introduced, etc.; Spurs dealer enrolment for RF, TA / IBTA, explains benefits Directly cultivates relations with Key Account Dealers and their staff, takes support of ASM/SM's and FOS's as needed Reviews achievement per Key Account dealer regularly and other dealers periodically - jointly decides on improving performance per counter Visits high value new dealers with ASM's for clarifications and relationship building Communication and Campaigns Organises promotional activities at dealer stores like loan melas / special exchange offers / exhibitions etc. drives achievement of targets Focuses on supporting dealers through activities like SMS blasts periodically, to help liquidate inventory, etc. Risk Management Works closely with RCU and Risk teams to de-list dealers and de-activate the dealer code, for dealers found to be involved in fraud - takes support from RSM as needed Analyzes FEMI, bouncing cases of dealers, locations, etc.; Develops precautionary guidelines for future cases; Provides support to the Collections team Planning, Budgeting, Monitoring Plans, shares and discusses for consolidating existing business and works on business expansion plans Monitors performance vis- -vis set goals and works with team towards achieving them Organization Design and Development Planning for Recruitment and Hiring suitable candidates Developing Team members Conducts periodic branch visits, meets team members, develops rapport Develops and maintains relations with counterparts in Operations, Collections, and in relevant HO teams 4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Monitoring approved but not disbursed cases and following up with SMs, FOSs and dealers for updates on incomplete files at dealer locations Intervening to understand and resolve on-hold cases with Operations and ensu|MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Monitoring approved but not disbursed cases and following up with SMs, FOSs and dealers for updates on incomplete files at dealer locations Intervening to understand and resolve on-hold cases with Operations and ensuring early closure Meets low performing dealers personally to understand issues - works with them and with the relevant SMs to improve BFL support to store sales 5. DECISIONS (Key decisions taken by job holder at his/her end) Manages dealer-wise loads by re-allocating the load effectively (encouraging certain dealers to take on extra loads - additional counters, etc) Identifies and maps new dealer stores in different locations in discussion with SMs for planned acquisition Decides on single-brand dealer empanelment as per policy guidelines and proposes the same to reporting manager Sets goals for each SM - Quarterly, Half-yearly, Annual - aligned with targets for the location Nominates team members for reward and recognition commensurate with their achievements 6. INTERACTIONS (Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job) Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work Ensures adequate communication to FOS, ISD and dealers on products, schemes and contests Personally meets prospective dealers to influence acquisition, as needed; Understands process and policy change documents, interprets implications for FOS and dealers Periodic FOS and ISD coaching sessions - to equip them to face customer queries and explain product benefits Intervenes for prompt communication to the Sales team regarding files on hold, and dispatch delays, if any Dealers - providing them with market intelligence of new brands being introduced, etc.; Spurs dealer enrolment for RF, TA / IBTA, explains benefits External Clients Roles you need to interact with outside the organization to enable success in your day to day work Dealers and Manufacturer Vendor Agency and Consultancies Customers 7. DIMENSIONS (Key numerical data which will reflect the scope and scale of activities concerning this job) Financial & Other Dimensions (These should be quantifiable numerical amounts) For CD ‚ Average no. of files handled:900 - 1200 ‚ Average ticket size of 65k- 3 Lac ‚ Total Team Size:300-350 ‚ Number of Direct Reports:4-5 ‚ Number of Indirect Reports:20 ‚ Number of Outsourced employees:36 ‚ Number of locations: 15-20 Products :Two Wheeler Finance Cross Sell:( Insta card, Extended Warranty, Insurance, VAS , Accessories finance etc) Required Qualifications and Experience AND KNOWLEDGE (Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent) Educational Qualifications a)Qualifications Post Graduation - MBA b)Work Experience Total Experience:7- 8 years Relevant Experience :5- 6 years Relevant sales experience in managing large sales channels in multiple market environments Prior & relevant experience in the Financial Services Industry would be an added advantage. Demonstrated success & achievement orientation. Excellent communication skills. Strong bias for action & driving results in a high-performance environment. Demonstrated ability to lead from the front. Excellent relationship skills. Strong analytical skills to drive channel performance and drive profitability. Exceptionally high motivational levels and needs to be a self-starter
Posted 3 months ago
4 - 6 years
6 - 8 Lacs
Karnal
Work from Office
Job Purpose "This position is open with Bajaj Finance ltd." Duties and Responsibilities Achieving & exceeding Business goals and targets for Gold Loans business. Creating a strong & compliant sales culture to drive acquisitions, profitability and employee development. Managing and supporting the effective deployment of team of sales professionals with respect to the geographical area, exploring new markets and in allocating resources to most profitable opportunities. Identifying the need of sales training, analyzing changing market trends, channel deployment etc. Also giving feedback & suggestions to the RSM/NSM Ensure implementation of promotional plans & contests and suggesting new and innovating promotion plan for the area of work. Recruiting and Retaining high performers. Ensuring highest levels of employee relationship, motivation & engagement to drive results & high levels of employee satisfaction. Effectively engage Operations & Risk teams to understand and contribute to overall processes & profitability across locations. Team management & Grooming of the team to achieve their respective targets Manage the Distribution through Dealer relations and servicing the Dealers, and their concerns in an appropriate manner. Managing the Delinquency of the business sourced to ensure health of portfolio. Ensure 100% Collections Required Qualifications and Experience Graduation with 4 to 6 years and MBA with 3-4 years of relevant experience. Demonstrated success & achievement orientation. Strong analytical skills to drive channel performance and drive profitability. Strong bias for action & driving results in a high performance environment. People & Relationship Management skills. Excellent Communication and Negotiation Skills. Affirmative in nature, Strong Leadership Skills, Clarity of thought and perseverance.
Posted 3 months ago
4 - 6 years
6 - 8 Lacs
Purnia
Work from Office
Job Purpose "This position is open with Bajaj Finance ltd." Achieving & exceeding Business goals and targets for Rural Two Wheeler Loans. Managing & grooming of the team to achieve their respective targets Duties and Responsibilities Achieving & exceeding Business goals and targets for Rural Two Wheeler Loans Creating a strong & compliant sales culture to drive business. Sales Force Management, data management and efficient use of call center leads Dealer visit along with sales manager/FOS Portfolio management- 99% zero bucket collections Maintaining FEMI at 9% across location & span Monthly 5 days location travel Ensure teams adherence to sales governance & compliance processes Adherence to customer delivery TAT Ensure implementation of promotional plans & contests and suggesting new and innovating promotion plan for the area of work. Recruiting and Retaining high performers. Team management & Grooming of the team to achieve their respective targets Managing the Delinquency of the business sourced to ensure health of portfolio Excel & power point presentation knowledge & skills Daily review with ABSM regarding projections / activity plan for the day Reviews with ABSM on projection verses delivery daily, to spur planning for the next day Ensures execution of the defined activity plan for customer visits by the team during the day Assists in Collections in HTS cases for buckets X and 1, as well as higher buckets Provides feedback to under-performing team members - seeks to understand causes, to provide timely and appropriate inputs and support Nominates team members for reward and recognition commensurate with their achievements; Appreciates team members appropriately in internal forums as relevant Resolves issues regarding documentations Decides on approaching customers of risk-prone geographical areas and profiles, and to stop approaching specific profiles, based on delinquency patterns Plans for business expansion - identifies and maps new areas, including fraud likelihoods, derives projections; Shares and discusses with branch teams and ASSCs - takes inputs to make action plans clear; Shares projections, action plans and budgets with RSM, seeking approval Cascades finalised plans received from RSM to the team - derives aligned short-term performance benchmarks such as DRR; Plans with team to achieve them Periodically monitors team on productivity metrics, and assists in resolving their issues; Monitors month on month productivity, WIRR, Insurance penetration, CC and CW lead penetration Shortlists from among initial candidate lists, makes recommendations of known candidates; Conducts initial interview with shortlisted candidates, providing comments as per format, and recommendations Reviews and discusses achievement with team periodically; Conducts mid-year and annual performance review per team member, providing feedback for their improvement 4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Team Management Retention of front line sales force Maintaining consistent delivery of high performance Attrition (on roll & off roll) Required Qualifications and Experience Education Graduation / MBA Experience & Skills ‚ Graduation with 4 to 6 years and MBA with 3-4 years of relevant experience ‚ Demonstrated success & achievement orientation. ‚ Strong analytical skills to drive channel performance and drive profitability ‚ Strong bias for action & driving results in a high performance environment. ‚ People & Relationship Management skills ‚ Excellent Communication and Negotiation Skills ‚ Affirmative in nature, Strong Leadership Skills, Clarity of thought and perseverance.
Posted 3 months ago
7 - 8 years
9 - 10 Lacs
Muzaffarpur
Work from Office
Job Purpose "This position is open with Bajaj Finance ltd." Drive growth and smooth operations of Two Wheeler finance business by identifying and driving business growth opportunities To ensure the team meets sales targets given consistently by adhering to the laid down processes and policies To ensure Dealers are engaged and provided support to ensure consistent Business Duties and Responsibilities PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the job) Sales Planning and Tracking Monitors daily, the performance metrics of FOS's Reviews critical parameters of Sales Tacker and DSR with team - calls for action where necessary Monitors targets on - sale (logins, disbursals), cross-sell (e.g., Extended Warranty, Insurance, Add-on Cards), TA, RF, etc. decides actions, schedule Achieving Sales Performance Monitors ticket sizes (ASPs) - drives greater focus on upselling where needed, guiding team to focus on specific models per segment (launch dates, manufacturer schemes), where relevant Monitors penetration targets of new products and value added services like Extended Warranties - directly with Dealers that are Key Accounts and through SM's for other Dealers Decides on action plans to speed up penetration of new products and services Ensures timely file submissions and timely processing; Dealer Acquisition and Engagement Helps dealers grow their business, e.g., by providing them with market intelligence of new brands being introduced, etc.; Spurs dealer enrolment for RF, TA / IBTA, explains benefits Directly cultivates relations with Key Account Dealers and their staff, takes support of ASM/SM's and FOS's as needed Reviews achievement per Key Account dealer regularly and other dealers periodically - jointly decides on improving performance per counter Visits high value new dealers with ASM's for clarifications and relationship building Communication and Campaigns Organises promotional activities at dealer stores like loan melas / special exchange offers / exhibitions etc. drives achievement of targets Focuses on supporting dealers through activities like SMS blasts periodically, to help liquidate inventory, etc. Risk Management Works closely with RCU and Risk teams to de-list dealers and de-activate the dealer code, for dealers found to be involved in fraud - takes support from RSM as needed Analyzes FEMI, bouncing cases of dealers, locations, etc.; Develops precautionary guidelines for future cases; Provides support to the Collections team Planning, Budgeting, Monitoring Plans, shares and discusses for consolidating existing business and works on business expansion plans Monitors performance vis- -vis set goals and works with team towards achieving them Organization Design and Development Planning for Recruitment and Hiring suitable candidates Developing Team members Conducts periodic branch visits, meets team members, develops rapport Develops and maintains relations with counterparts in Operations, Collections, and in relevant HO teams 4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Monitoring approved but not disbursed cases and following up with SMs, FOSs and dealers for updates on incomplete files at dealer locations Intervening to understand and resolve on-hold cases with Operations and ensu|MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Monitoring approved but not disbursed cases and following up with SMs, FOSs and dealers for updates on incomplete files at dealer locations Intervening to understand and resolve on-hold cases with Operations and ensuring early closure Meets low performing dealers personally to understand issues - works with them and with the relevant SMs to improve BFL support to store sales 5. DECISIONS (Key decisions taken by job holder at his/her end) Manages dealer-wise loads by re-allocating the load effectively (encouraging certain dealers to take on extra loads - additional counters, etc) Identifies and maps new dealer stores in different locations in discussion with SMs for planned acquisition Decides on single-brand dealer empanelment as per policy guidelines and proposes the same to reporting manager Sets goals for each SM - Quarterly, Half-yearly, Annual - aligned with targets for the location Nominates team members for reward and recognition commensurate with their achievements 6. INTERACTIONS (Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job) Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work Ensures adequate communication to FOS, ISD and dealers on products, schemes and contests Personally meets prospective dealers to influence acquisition, as needed; Understands process and policy change documents, interprets implications for FOS and dealers Periodic FOS and ISD coaching sessions - to equip them to face customer queries and explain product benefits Intervenes for prompt communication to the Sales team regarding files on hold, and dispatch delays, if any Dealers - providing them with market intelligence of new brands being introduced, etc.; Spurs dealer enrolment for RF, TA / IBTA, explains benefits External Clients Roles you need to interact with outside the organization to enable success in your day to day work Dealers and Manufacturer Vendor Agency and Consultancies Customers 7. DIMENSIONS (Key numerical data which will reflect the scope and scale of activities concerning this job) Financial & Other Dimensions (These should be quantifiable numerical amounts) For CD ‚ Average no. of files handled:900 - 1200 ‚ Average ticket size of 65k- 3 Lac ‚ Total Team Size:300-350 ‚ Number of Direct Reports:4-5 ‚ Number of Indirect Reports:20 ‚ Number of Outsourced employees:36 ‚ Number of locations: 15-20 Products :Two Wheeler Finance Cross Sell:( Insta card, Extended Warranty, Insurance, VAS , Accessories finance etc) Required Qualifications and Experience AND KNOWLEDGE (Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent) Educational Qualifications a)Qualifications Post Graduation - MBA b)Work Experience Total Experience:7- 8 years Relevant Experience :5- 6 years Relevant sales experience in managing large sales channels in multiple market environments Prior & relevant experience in the Financial Services Industry would be an added advantage. Demonstrated success & achievement orientation. Excellent communication skills. Strong bias for action & driving results in a high-performance environment. Demonstrated ability to lead from the front. Excellent relationship skills. Strong analytical skills to drive channel performance and drive profitability. Exceptionally high motivational levels and needs to be a self-starter
Posted 3 months ago
2 - 3 years
4 - 5 Lacs
Gandhidham
Work from Office
Job Purpose "This position is open with Bajaj Finance ltd." Achieving & exceeding Business goals and targets for Rural Two Wheeler Loans. Managing & grooming of the team to achieve their respective targets Duties and Responsibilities Achieving & exceeding Business goals and targets for Rural Two Wheeler Loans Creating a strong & compliant sales culture to drive business. Sales Force Management, data management and efficient use of call center leads Dealer visit along with sales manager/FOS Portfolio management- 99% zero bucket collections Maintaining FEMI at 9% across location & span Monthly 5 days location travel Ensure teams adherence to sales governance & compliance processes Adherence to customer delivery TAT Ensure implementation of promotional plans & contests and suggesting new and innovating promotion plan for the area of work. Recruiting and Retaining high performers. Team management & Grooming of the team to achieve their respective targets Managing the Delinquency of the business sourced to ensure health of portfolio Excel & power point presentation knowledge & skills Daily review with ABSM regarding projections / activity plan for the day Reviews with ABSM on projection verses delivery daily, to spur planning for the next day Ensures execution of the defined activity plan for customer visits by the team during the day Assists in Collections in HTS cases for buckets X and 1, as well as higher buckets Provides feedback to under-performing team members - seeks to understand causes, to provide timely and appropriate inputs and support Nominates team members for reward and recognition commensurate with their achievements; Appreciates team members appropriately in internal forums as relevant Resolves issues regarding documentations Decides on approaching customers of risk-prone geographical areas and profiles, and to stop approaching specific profiles, based on delinquency patterns Plans for business expansion - identifies and maps new areas, including fraud likelihoods, derives projections; Shares and discusses with branch teams and ASSCs - takes inputs to make action plans clear; Shares projections, action plans and budgets with RSM, seeking approval Cascades finalised plans received from RSM to the team - derives aligned short-term performance benchmarks such as DRR; Plans with team to achieve them Periodically monitors team on productivity metrics, and assists in resolving their issues; Monitors month on month productivity, WIRR, Insurance penetration, CC and CW lead penetration Shortlists from among initial candidate lists, makes recommendations of known candidates; Conducts initial interview with shortlisted candidates, providing comments as per format, and recommendations Reviews and discusses achievement with team periodically; Conducts mid-year and annual performance review per team member, providing feedback for their improvement 4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Team Management Retention of front line sales force Maintaining consistent delivery of high performance Attrition (on roll & off roll) Required Qualifications and Experience Education Graduation / MBA Experience & Skills ‚ Graduation with 4 to 6 years and MBA with 3-4 years of relevant experience ‚ Demonstrated success & achievement orientation. ‚ Strong analytical skills to drive channel performance and drive profitability ‚ Strong bias for action & driving results in a high performance environment. ‚ People & Relationship Management skills ‚ Excellent Communication and Negotiation Skills ‚ Affirmative in nature, Strong Leadership Skills, Clarity of thought and perseverance.
Posted 3 months ago
4 - 6 years
6 - 8 Lacs
Palwal
Work from Office
Job Purpose "This position is open with Bajaj Finance ltd." Achieving & exceeding Business goals and targets for Rural Two Wheeler Loans. Managing & grooming of the team to achieve their respective targets Duties and Responsibilities Achieving & exceeding Business goals and targets for Rural Two Wheeler Loans Creating a strong & compliant sales culture to drive business. Sales Force Management, data management and efficient use of call center leads Dealer visit along with sales manager/FOS Portfolio management- 99% zero bucket collections Maintaining FEMI at 9% across location & span Monthly 5 days location travel Ensure teams adherence to sales governance & compliance processes Adherence to customer delivery TAT Ensure implementation of promotional plans & contests and suggesting new and innovating promotion plan for the area of work. Recruiting and Retaining high performers. Team management & Grooming of the team to achieve their respective targets Managing the Delinquency of the business sourced to ensure health of portfolio Excel & power point presentation knowledge & skills Daily review with ABSM regarding projections / activity plan for the day Reviews with ABSM on projection verses delivery daily, to spur planning for the next day Ensures execution of the defined activity plan for customer visits by the team during the day Assists in Collections in HTS cases for buckets X and 1, as well as higher buckets Provides feedback to under-performing team members - seeks to understand causes, to provide timely and appropriate inputs and support Nominates team members for reward and recognition commensurate with their achievements; Appreciates team members appropriately in internal forums as relevant Resolves issues regarding documentations Decides on approaching customers of risk-prone geographical areas and profiles, and to stop approaching specific profiles, based on delinquency patterns Plans for business expansion - identifies and maps new areas, including fraud likelihoods, derives projections; Shares and discusses with branch teams and ASSCs - takes inputs to make action plans clear; Shares projections, action plans and budgets with RSM, seeking approval Cascades finalised plans received from RSM to the team - derives aligned short-term performance benchmarks such as DRR; Plans with team to achieve them Periodically monitors team on productivity metrics, and assists in resolving their issues; Monitors month on month productivity, WIRR, Insurance penetration, CC and CW lead penetration Shortlists from among initial candidate lists, makes recommendations of known candidates; Conducts initial interview with shortlisted candidates, providing comments as per format, and recommendations Reviews and discusses achievement with team periodically; Conducts mid-year and annual performance review per team member, providing feedback for their improvement 4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Team Management Retention of front line sales force Maintaining consistent delivery of high performance Attrition (on roll & off roll) Required Qualifications and Experience Education Graduation / MBA Experience & Skills ‚ Graduation with 4 to 6 years and MBA with 3-4 years of relevant experience ‚ Demonstrated success & achievement orientation. ‚ Strong analytical skills to drive channel performance and drive profitability ‚ Strong bias for action & driving results in a high performance environment. ‚ People & Relationship Management skills ‚ Excellent Communication and Negotiation Skills ‚ Affirmative in nature, Strong Leadership Skills, Clarity of thought and perseverance.
Posted 3 months ago
4 - 6 years
6 - 8 Lacs
Chennai
Work from Office
Job Purpose "This position is open with Bajaj Finance ltd." Duties and Responsibilities ¥Managing and supporting the effective deployment of team of sales professionals with respect to that geographical area, exploring new markets and in allocating resources to most profitable opportunities. ¥Achieving & exceeding Business goals. ¥Creating a strong & compliant sales culture across the channel to drive acquisitions, profitability and employee development. ¥Meeting up with CAT A builders and getting their projects approved with BAFL ¥Negotiation with the builders for getting business in a cost effective manner ¥Identifying the need of sales training, analyzing changing market trends, channel deployment etc. Also giving feedback & suggestions to the RSM. ¥Ensure implementation of promotional plans & contests and suggesting new and innovating promotion plan for the area of work. ¥Recruiting and Retaining high performers. ¥Ensuring highest levels of employee relationship, motivation & engagement to drive results & high levels of employee satisfaction. ¥Ensuring that Goals, PMP discussions, Development Plan discussions, ongoing coaching and feedback, skip level meetings is done on time and in an effective manner. ¥Effectively engage Operations & Risk teams to understand and contribute to overall processes & profitability across locations. ¥Sales & Collect Model - Managing Collections of the acquired portfolio Required Qualifications and Experience "¥Post Graduates with relevant sales experience of 3-4 years (also graduates with experience of 5-6 years may apply) in managing large sales channels in multiple market environments / corporate sales experience ¥Prior & relevant experience in the Financial Services Industry, with specific experience of Personal Loans / Business Loans/ loans against / purchase of commercial properties ¥Demonstrated success & achievement orientation. ¥Excellent communication skills. ¥Strong bias for action & driving results in a high performance environment. ¥Demonstrated ability to lead from the front. ¥Excellent relationship skills. ¥Strong analytical skills to drive channel performance and drive profitability. ¥High motivational levels and needs to be a self starter. ¥Working knowledge of Excel."
Posted 3 months ago
7 - 8 years
9 - 10 Lacs
Patna
Work from Office
Job Purpose "This position is open with Bajaj Finance ltd." Drive growth and smooth operations of Two Wheeler finance business by identifying and driving business growth opportunities To ensure the team meets sales targets given consistently by adhering to the laid down processes and policies To ensure Dealers are engaged and provided support to ensure consistent Business Duties and Responsibilities PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the job) Sales Planning and Tracking Monitors daily, the performance metrics of FOS's Reviews critical parameters of Sales Tacker and DSR with team - calls for action where necessary Monitors targets on - sale (logins, disbursals), cross-sell (e.g., Extended Warranty, Insurance, Add-on Cards), TA, RF, etc. decides actions, schedule Achieving Sales Performance Monitors ticket sizes (ASPs) - drives greater focus on upselling where needed, guiding team to focus on specific models per segment (launch dates, manufacturer schemes), where relevant Monitors penetration targets of new products and value added services like Extended Warranties - directly with Dealers that are Key Accounts and through SM's for other Dealers Decides on action plans to speed up penetration of new products and services Ensures timely file submissions and timely processing; Dealer Acquisition and Engagement Helps dealers grow their business, e.g., by providing them with market intelligence of new brands being introduced, etc.; Spurs dealer enrolment for RF, TA / IBTA, explains benefits Directly cultivates relations with Key Account Dealers and their staff, takes support of ASM/SM's and FOS's as needed Reviews achievement per Key Account dealer regularly and other dealers periodically - jointly decides on improving performance per counter Visits high value new dealers with ASM's for clarifications and relationship building Communication and Campaigns Organises promotional activities at dealer stores like loan melas / special exchange offers / exhibitions etc. drives achievement of targets Focuses on supporting dealers through activities like SMS blasts periodically, to help liquidate inventory, etc. Risk Management Works closely with RCU and Risk teams to de-list dealers and de-activate the dealer code, for dealers found to be involved in fraud - takes support from RSM as needed Analyzes FEMI, bouncing cases of dealers, locations, etc.; Develops precautionary guidelines for future cases; Provides support to the Collections team Planning, Budgeting, Monitoring Plans, shares and discusses for consolidating existing business and works on business expansion plans Monitors performance vis- -vis set goals and works with team towards achieving them Organization Design and Development Planning for Recruitment and Hiring suitable candidates Developing Team members Conducts periodic branch visits, meets team members, develops rapport Develops and maintains relations with counterparts in Operations, Collections, and in relevant HO teams 4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Monitoring approved but not disbursed cases and following up with SMs, FOSs and dealers for updates on incomplete files at dealer locations Intervening to understand and resolve on-hold cases with Operations and ensu|MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Monitoring approved but not disbursed cases and following up with SMs, FOSs and dealers for updates on incomplete files at dealer locations Intervening to understand and resolve on-hold cases with Operations and ensuring early closure Meets low performing dealers personally to understand issues - works with them and with the relevant SMs to improve BFL support to store sales 5. DECISIONS (Key decisions taken by job holder at his/her end) Manages dealer-wise loads by re-allocating the load effectively (encouraging certain dealers to take on extra loads - additional counters, etc) Identifies and maps new dealer stores in different locations in discussion with SMs for planned acquisition Decides on single-brand dealer empanelment as per policy guidelines and proposes the same to reporting manager Sets goals for each SM - Quarterly, Half-yearly, Annual - aligned with targets for the location Nominates team members for reward and recognition commensurate with their achievements 6. INTERACTIONS (Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job) Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work Ensures adequate communication to FOS, ISD and dealers on products, schemes and contests Personally meets prospective dealers to influence acquisition, as needed; Understands process and policy change documents, interprets implications for FOS and dealers Periodic FOS and ISD coaching sessions - to equip them to face customer queries and explain product benefits Intervenes for prompt communication to the Sales team regarding files on hold, and dispatch delays, if any Dealers - providing them with market intelligence of new brands being introduced, etc.; Spurs dealer enrolment for RF, TA / IBTA, explains benefits External Clients Roles you need to interact with outside the organization to enable success in your day to day work Dealers and Manufacturer Vendor Agency and Consultancies Customers 7. DIMENSIONS (Key numerical data which will reflect the scope and scale of activities concerning this job) Financial & Other Dimensions (These should be quantifiable numerical amounts) For CD ‚ Average no. of files handled:900 - 1200 ‚ Average ticket size of 65k- 3 Lac ‚ Total Team Size:300-350 ‚ Number of Direct Reports:4-5 ‚ Number of Indirect Reports:20 ‚ Number of Outsourced employees:36 ‚ Number of locations: 15-20 Products :Two Wheeler Finance Cross Sell:( Insta card, Extended Warranty, Insurance, VAS , Accessories finance etc) Required Qualifications and Experience AND KNOWLEDGE (Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent) Educational Qualifications a)Qualifications Post Graduation - MBA b)Work Experience Total Experience:7- 8 years Relevant Experience :5- 6 years Relevant sales experience in managing large sales channels in multiple market environments Prior & relevant experience in the Financial Services Industry would be an added advantage. Demonstrated success & achievement orientation. Excellent communication skills. Strong bias for action & driving results in a high-performance environment. Demonstrated ability to lead from the front. Excellent relationship skills. Strong analytical skills to drive channel performance and drive profitability. Exceptionally high motivational levels and needs to be a self-starter
Posted 3 months ago
4 - 6 years
6 - 8 Lacs
Ambala
Work from Office
Job Purpose "This position is open with Bajaj Finance ltd." Achieving & exceeding Business goals and targets for Rural Two Wheeler Loans. Managing & grooming of the team to achieve their respective targets Duties and Responsibilities Achieving & exceeding Business goals and targets for Rural Two Wheeler Loans Creating a strong & compliant sales culture to drive business. Sales Force Management, data management and efficient use of call center leads Dealer visit along with sales manager/FOS Portfolio management- 99% zero bucket collections Maintaining FEMI at 9% across location & span Monthly 5 days location travel Ensure teams adherence to sales governance & compliance processes Adherence to customer delivery TAT Ensure implementation of promotional plans & contests and suggesting new and innovating promotion plan for the area of work. Recruiting and Retaining high performers. Team management & Grooming of the team to achieve their respective targets Managing the Delinquency of the business sourced to ensure health of portfolio Excel & power point presentation knowledge & skills Daily review with ABSM regarding projections / activity plan for the day Reviews with ABSM on projection verses delivery daily, to spur planning for the next day Ensures execution of the defined activity plan for customer visits by the team during the day Assists in Collections in HTS cases for buckets X and 1, as well as higher buckets Provides feedback to under-performing team members - seeks to understand causes, to provide timely and appropriate inputs and support Nominates team members for reward and recognition commensurate with their achievements; Appreciates team members appropriately in internal forums as relevant Resolves issues regarding documentations Decides on approaching customers of risk-prone geographical areas and profiles, and to stop approaching specific profiles, based on delinquency patterns Plans for business expansion - identifies and maps new areas, including fraud likelihoods, derives projections; Shares and discusses with branch teams and ASSCs - takes inputs to make action plans clear; Shares projections, action plans and budgets with RSM, seeking approval Cascades finalised plans received from RSM to the team - derives aligned short-term performance benchmarks such as DRR; Plans with team to achieve them Periodically monitors team on productivity metrics, and assists in resolving their issues; Monitors month on month productivity, WIRR, Insurance penetration, CC and CW lead penetration Shortlists from among initial candidate lists, makes recommendations of known candidates; Conducts initial interview with shortlisted candidates, providing comments as per format, and recommendations Reviews and discusses achievement with team periodically; Conducts mid-year and annual performance review per team member, providing feedback for their improvement 4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Team Management Retention of front line sales force Maintaining consistent delivery of high performance Attrition (on roll & off roll) Required Qualifications and Experience Education Graduation / MBA Experience & Skills ‚ Graduation with 4 to 6 years and MBA with 3-4 years of relevant experience ‚ Demonstrated success & achievement orientation. ‚ Strong analytical skills to drive channel performance and drive profitability ‚ Strong bias for action & driving results in a high performance environment. ‚ People & Relationship Management skills ‚ Excellent Communication and Negotiation Skills ‚ Affirmative in nature, Strong Leadership Skills, Clarity of thought and perseverance.
Posted 3 months ago
7 - 8 years
9 - 10 Lacs
Guwahati
Work from Office
Job Purpose "This position is open with Bajaj Finance ltd." Drive growth and smooth operations of Two Wheeler finance business by identifying and driving business growth opportunities To ensure the team meets sales targets given consistently by adhering to the laid down processes and policies To ensure Dealers are engaged and provided support to ensure consistent Business Duties and Responsibilities PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the job) Sales Planning and Tracking Monitors daily, the performance metrics of FOS's Reviews critical parameters of Sales Tacker and DSR with team - calls for action where necessary Monitors targets on - sale (logins, disbursals), cross-sell (e.g., Extended Warranty, Insurance, Add-on Cards), TA, RF, etc. decides actions, schedule Achieving Sales Performance Monitors ticket sizes (ASPs) - drives greater focus on upselling where needed, guiding team to focus on specific models per segment (launch dates, manufacturer schemes), where relevant Monitors penetration targets of new products and value added services like Extended Warranties - directly with Dealers that are Key Accounts and through SM's for other Dealers Decides on action plans to speed up penetration of new products and services Ensures timely file submissions and timely processing; Dealer Acquisition and Engagement Helps dealers grow their business, e.g., by providing them with market intelligence of new brands being introduced, etc.; Spurs dealer enrolment for RF, TA / IBTA, explains benefits Directly cultivates relations with Key Account Dealers and their staff, takes support of ASM/SM's and FOS's as needed Reviews achievement per Key Account dealer regularly and other dealers periodically - jointly decides on improving performance per counter Visits high value new dealers with ASM's for clarifications and relationship building Communication and Campaigns Organises promotional activities at dealer stores like loan melas / special exchange offers / exhibitions etc. drives achievement of targets Focuses on supporting dealers through activities like SMS blasts periodically, to help liquidate inventory, etc. Risk Management Works closely with RCU and Risk teams to de-list dealers and de-activate the dealer code, for dealers found to be involved in fraud - takes support from RSM as needed Analyzes FEMI, bouncing cases of dealers, locations, etc.; Develops precautionary guidelines for future cases; Provides support to the Collections team Planning, Budgeting, Monitoring Plans, shares and discusses for consolidating existing business and works on business expansion plans Monitors performance vis- -vis set goals and works with team towards achieving them Organization Design and Development Planning for Recruitment and Hiring suitable candidates Developing Team members Conducts periodic branch visits, meets team members, develops rapport Develops and maintains relations with counterparts in Operations, Collections, and in relevant HO teams 4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Monitoring approved but not disbursed cases and following up with SMs, FOSs and dealers for updates on incomplete files at dealer locations Intervening to understand and resolve on-hold cases with Operations and ensu|MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Monitoring approved but not disbursed cases and following up with SMs, FOSs and dealers for updates on incomplete files at dealer locations Intervening to understand and resolve on-hold cases with Operations and ensuring early closure Meets low performing dealers personally to understand issues - works with them and with the relevant SMs to improve BFL support to store sales 5. DECISIONS (Key decisions taken by job holder at his/her end) Manages dealer-wise loads by re-allocating the load effectively (encouraging certain dealers to take on extra loads - additional counters, etc) Identifies and maps new dealer stores in different locations in discussion with SMs for planned acquisition Decides on single-brand dealer empanelment as per policy guidelines and proposes the same to reporting manager Sets goals for each SM - Quarterly, Half-yearly, Annual - aligned with targets for the location Nominates team members for reward and recognition commensurate with their achievements 6. INTERACTIONS (Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job) Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work Ensures adequate communication to FOS, ISD and dealers on products, schemes and contests Personally meets prospective dealers to influence acquisition, as needed; Understands process and policy change documents, interprets implications for FOS and dealers Periodic FOS and ISD coaching sessions - to equip them to face customer queries and explain product benefits Intervenes for prompt communication to the Sales team regarding files on hold, and dispatch delays, if any Dealers - providing them with market intelligence of new brands being introduced, etc.; Spurs dealer enrolment for RF, TA / IBTA, explains benefits External Clients Roles you need to interact with outside the organization to enable success in your day to day work Dealers and Manufacturer Vendor Agency and Consultancies Customers 7. DIMENSIONS (Key numerical data which will reflect the scope and scale of activities concerning this job) Financial & Other Dimensions (These should be quantifiable numerical amounts) For CD ‚ Average no. of files handled:900 - 1200 ‚ Average ticket size of 65k- 3 Lac ‚ Total Team Size:300-350 ‚ Number of Direct Reports:4-5 ‚ Number of Indirect Reports:20 ‚ Number of Outsourced employees:36 ‚ Number of locations: 15-20 Products :Two Wheeler Finance Cross Sell:( Insta card, Extended Warranty, Insurance, VAS , Accessories finance etc) Required Qualifications and Experience AND KNOWLEDGE (Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent) Educational Qualifications a)Qualifications Post Graduation - MBA b)Work Experience Total Experience:7- 8 years Relevant Experience :5- 6 years Relevant sales experience in managing large sales channels in multiple market environments Prior & relevant experience in the Financial Services Industry would be an added advantage. Demonstrated success & achievement orientation. Excellent communication skills. Strong bias for action & driving results in a high-performance environment. Demonstrated ability to lead from the front. Excellent relationship skills. Strong analytical skills to drive channel performance and drive profitability. Exceptionally high motivational levels and needs to be a self-starter
Posted 3 months ago
4 - 6 years
6 - 8 Lacs
Dharwad
Work from Office
Job Purpose "This position is open with Bajaj Finance ltd." Duties and Responsibilities Achieving & exceeding Business goals and targets for Gold Loans business. Creating a strong & compliant sales culture to drive acquisitions, profitability and employee development. Managing and supporting the effective deployment of team of sales professionals with respect to the geographical area, exploring new markets and in allocating resources to most profitable opportunities. Identifying the need of sales training, analyzing changing market trends, channel deployment etc. Also giving feedback & suggestions to the RSM/NSM Ensure implementation of promotional plans & contests and suggesting new and innovating promotion plan for the area of work. Recruiting and Retaining high performers. Ensuring highest levels of employee relationship, motivation & engagement to drive results & high levels of employee satisfaction. Effectively engage Operations & Risk teams to understand and contribute to overall processes & profitability across locations. Team management & Grooming of the team to achieve their respective targets Manage the Distribution through Dealer relations and servicing the Dealers, and their concerns in an appropriate manner. Managing the Delinquency of the business sourced to ensure health of portfolio. Ensure 100% Collections Required Qualifications and Experience Graduation with 4 to 6 years and MBA with 3-4 years of relevant experience. Demonstrated success & achievement orientation. Strong analytical skills to drive channel performance and drive profitability. Strong bias for action & driving results in a high performance environment. People & Relationship Management skills. Excellent Communication and Negotiation Skills. Affirmative in nature, Strong Leadership Skills, Clarity of thought and perseverance.
Posted 3 months ago
4 - 6 years
6 - 8 Lacs
Jaunpur
Work from Office
Job Purpose "This position is open with Bajaj Finance ltd." Achieving & exceeding Business goals and targets for Rural Two Wheeler Loans. Managing & grooming of the team to achieve their respective targets Duties and Responsibilities Achieving & exceeding Business goals and targets for Rural Two Wheeler Loans Creating a strong & compliant sales culture to drive business. Sales Force Management, data management and efficient use of call center leads Dealer visit along with sales manager/FOS Portfolio management- 99% zero bucket collections Maintaining FEMI at 9% across location & span Monthly 5 days location travel Ensure teams adherence to sales governance & compliance processes Adherence to customer delivery TAT Ensure implementation of promotional plans & contests and suggesting new and innovating promotion plan for the area of work. Recruiting and Retaining high performers. Team management & Grooming of the team to achieve their respective targets Managing the Delinquency of the business sourced to ensure health of portfolio Excel & power point presentation knowledge & skills Daily review with ABSM regarding projections / activity plan for the day Reviews with ABSM on projection verses delivery daily, to spur planning for the next day Ensures execution of the defined activity plan for customer visits by the team during the day Assists in Collections in HTS cases for buckets X and 1, as well as higher buckets Provides feedback to under-performing team members - seeks to understand causes, to provide timely and appropriate inputs and support Nominates team members for reward and recognition commensurate with their achievements; Appreciates team members appropriately in internal forums as relevant Resolves issues regarding documentations Decides on approaching customers of risk-prone geographical areas and profiles, and to stop approaching specific profiles, based on delinquency patterns Plans for business expansion - identifies and maps new areas, including fraud likelihoods, derives projections; Shares and discusses with branch teams and ASSCs - takes inputs to make action plans clear; Shares projections, action plans and budgets with RSM, seeking approval Cascades finalised plans received from RSM to the team - derives aligned short-term performance benchmarks such as DRR; Plans with team to achieve them Periodically monitors team on productivity metrics, and assists in resolving their issues; Monitors month on month productivity, WIRR, Insurance penetration, CC and CW lead penetration Shortlists from among initial candidate lists, makes recommendations of known candidates; Conducts initial interview with shortlisted candidates, providing comments as per format, and recommendations Reviews and discusses achievement with team periodically; Conducts mid-year and annual performance review per team member, providing feedback for their improvement 4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Team Management Retention of front line sales force Maintaining consistent delivery of high performance Attrition (on roll & off roll) Required Qualifications and Experience Education Graduation / MBA Experience & Skills ‚ Graduation with 4 to 6 years and MBA with 3-4 years of relevant experience ‚ Demonstrated success & achievement orientation. ‚ Strong analytical skills to drive channel performance and drive profitability ‚ Strong bias for action & driving results in a high performance environment. ‚ People & Relationship Management skills ‚ Excellent Communication and Negotiation Skills ‚ Affirmative in nature, Strong Leadership Skills, Clarity of thought and perseverance.
Posted 3 months ago
7 - 8 years
9 - 10 Lacs
Hubli
Work from Office
Job Purpose "This position is open with Bajaj Finance ltd." Drive growth and smooth operations of Two Wheeler finance business by identifying and driving business growth opportunities To ensure the team meets sales targets given consistently by adhering to the laid down processes and policies To ensure Dealers are engaged and provided support to ensure consistent Business Duties and Responsibilities PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the job) Sales Planning and Tracking Monitors daily, the performance metrics of FOS's Reviews critical parameters of Sales Tacker and DSR with team - calls for action where necessary Monitors targets on - sale (logins, disbursals), cross-sell (e.g., Extended Warranty, Insurance, Add-on Cards), TA, RF, etc. decides actions, schedule Achieving Sales Performance Monitors ticket sizes (ASPs) - drives greater focus on upselling where needed, guiding team to focus on specific models per segment (launch dates, manufacturer schemes), where relevant Monitors penetration targets of new products and value added services like Extended Warranties - directly with Dealers that are Key Accounts and through SM's for other Dealers Decides on action plans to speed up penetration of new products and services Ensures timely file submissions and timely processing; Dealer Acquisition and Engagement Helps dealers grow their business, e.g., by providing them with market intelligence of new brands being introduced, etc.; Spurs dealer enrolment for RF, TA / IBTA, explains benefits Directly cultivates relations with Key Account Dealers and their staff, takes support of ASM/SM's and FOS's as needed Reviews achievement per Key Account dealer regularly and other dealers periodically - jointly decides on improving performance per counter Visits high value new dealers with ASM's for clarifications and relationship building Communication and Campaigns Organises promotional activities at dealer stores like loan melas / special exchange offers / exhibitions etc. drives achievement of targets Focuses on supporting dealers through activities like SMS blasts periodically, to help liquidate inventory, etc. Risk Management Works closely with RCU and Risk teams to de-list dealers and de-activate the dealer code, for dealers found to be involved in fraud - takes support from RSM as needed Analyzes FEMI, bouncing cases of dealers, locations, etc.; Develops precautionary guidelines for future cases; Provides support to the Collections team Planning, Budgeting, Monitoring Plans, shares and discusses for consolidating existing business and works on business expansion plans Monitors performance vis- -vis set goals and works with team towards achieving them Organization Design and Development Planning for Recruitment and Hiring suitable candidates Developing Team members Conducts periodic branch visits, meets team members, develops rapport Develops and maintains relations with counterparts in Operations, Collections, and in relevant HO teams 4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Monitoring approved but not disbursed cases and following up with SMs, FOSs and dealers for updates on incomplete files at dealer locations Intervening to understand and resolve on-hold cases with Operations and ensu|MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Monitoring approved but not disbursed cases and following up with SMs, FOSs and dealers for updates on incomplete files at dealer locations Intervening to understand and resolve on-hold cases with Operations and ensuring early closure Meets low performing dealers personally to understand issues - works with them and with the relevant SMs to improve BFL support to store sales 5. DECISIONS (Key decisions taken by job holder at his/her end) Manages dealer-wise loads by re-allocating the load effectively (encouraging certain dealers to take on extra loads - additional counters, etc) Identifies and maps new dealer stores in different locations in discussion with SMs for planned acquisition Decides on single-brand dealer empanelment as per policy guidelines and proposes the same to reporting manager Sets goals for each SM - Quarterly, Half-yearly, Annual - aligned with targets for the location Nominates team members for reward and recognition commensurate with their achievements 6. INTERACTIONS (Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job) Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work Ensures adequate communication to FOS, ISD and dealers on products, schemes and contests Personally meets prospective dealers to influence acquisition, as needed; Understands process and policy change documents, interprets implications for FOS and dealers Periodic FOS and ISD coaching sessions - to equip them to face customer queries and explain product benefits Intervenes for prompt communication to the Sales team regarding files on hold, and dispatch delays, if any Dealers - providing them with market intelligence of new brands being introduced, etc.; Spurs dealer enrolment for RF, TA / IBTA, explains benefits External Clients Roles you need to interact with outside the organization to enable success in your day to day work Dealers and Manufacturer Vendor Agency and Consultancies Customers 7. DIMENSIONS (Key numerical data which will reflect the scope and scale of activities concerning this job) Financial & Other Dimensions (These should be quantifiable numerical amounts) For CD ‚ Average no. of files handled:900 - 1200 ‚ Average ticket size of 65k- 3 Lac ‚ Total Team Size:300-350 ‚ Number of Direct Reports:4-5 ‚ Number of Indirect Reports:20 ‚ Number of Outsourced employees:36 ‚ Number of locations: 15-20 Products :Two Wheeler Finance Cross Sell:( Insta card, Extended Warranty, Insurance, VAS , Accessories finance etc) Required Qualifications and Experience AND KNOWLEDGE (Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent) Educational Qualifications a)Qualifications Post Graduation - MBA b)Work Experience Total Experience:7- 8 years Relevant Experience :5- 6 years Relevant sales experience in managing large sales channels in multiple market environments Prior & relevant experience in the Financial Services Industry would be an added advantage. Demonstrated success & achievement orientation. Excellent communication skills. Strong bias for action & driving results in a high-performance environment. Demonstrated ability to lead from the front. Excellent relationship skills. Strong analytical skills to drive channel performance and drive profitability. Exceptionally high motivational levels and needs to be a self-starter
Posted 3 months ago
4 - 6 years
6 - 8 Lacs
Padrauna
Work from Office
Job Purpose "This position is open with Bajaj Finance ltd." Achieving & exceeding Business goals and targets for Rural Two Wheeler Loans. Managing & grooming of the team to achieve their respective targets Duties and Responsibilities Achieving & exceeding Business goals and targets for Rural Two Wheeler Loans Creating a strong & compliant sales culture to drive business. Sales Force Management, data management and efficient use of call center leads Dealer visit along with sales manager/FOS Portfolio management- 99% zero bucket collections Maintaining FEMI at 9% across location & span Monthly 5 days location travel Ensure teams adherence to sales governance & compliance processes Adherence to customer delivery TAT Ensure implementation of promotional plans & contests and suggesting new and innovating promotion plan for the area of work. Recruiting and Retaining high performers. Team management & Grooming of the team to achieve their respective targets Managing the Delinquency of the business sourced to ensure health of portfolio Excel & power point presentation knowledge & skills Daily review with ABSM regarding projections / activity plan for the day Reviews with ABSM on projection verses delivery daily, to spur planning for the next day Ensures execution of the defined activity plan for customer visits by the team during the day Assists in Collections in HTS cases for buckets X and 1, as well as higher buckets Provides feedback to under-performing team members - seeks to understand causes, to provide timely and appropriate inputs and support Nominates team members for reward and recognition commensurate with their achievements; Appreciates team members appropriately in internal forums as relevant Resolves issues regarding documentations Decides on approaching customers of risk-prone geographical areas and profiles, and to stop approaching specific profiles, based on delinquency patterns Plans for business expansion - identifies and maps new areas, including fraud likelihoods, derives projections; Shares and discusses with branch teams and ASSCs - takes inputs to make action plans clear; Shares projections, action plans and budgets with RSM, seeking approval Cascades finalised plans received from RSM to the team - derives aligned short-term performance benchmarks such as DRR; Plans with team to achieve them Periodically monitors team on productivity metrics, and assists in resolving their issues; Monitors month on month productivity, WIRR, Insurance penetration, CC and CW lead penetration Shortlists from among initial candidate lists, makes recommendations of known candidates; Conducts initial interview with shortlisted candidates, providing comments as per format, and recommendations Reviews and discusses achievement with team periodically; Conducts mid-year and annual performance review per team member, providing feedback for their improvement 4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Team Management Retention of front line sales force Maintaining consistent delivery of high performance Attrition (on roll & off roll) Required Qualifications and Experience Education Graduation / MBA Experience & Skills ‚ Graduation with 4 to 6 years and MBA with 3-4 years of relevant experience ‚ Demonstrated success & achievement orientation. ‚ Strong analytical skills to drive channel performance and drive profitability ‚ Strong bias for action & driving results in a high performance environment. ‚ People & Relationship Management skills ‚ Excellent Communication and Negotiation Skills ‚ Affirmative in nature, Strong Leadership Skills, Clarity of thought and perseverance.
Posted 3 months ago
7 - 8 years
9 - 10 Lacs
Tirupati
Work from Office
Job Purpose "This position is open with Bajaj Finance ltd." Drive growth and smooth operations of Two Wheeler finance business by identifying and driving business growth opportunities To ensure the team meets sales targets given consistently by adhering to the laid down processes and policies To ensure Dealers are engaged and provided support to ensure consistent Business Duties and Responsibilities PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the job) Sales Planning and Tracking Monitors daily, the performance metrics of FOS's Reviews critical parameters of Sales Tacker and DSR with team - calls for action where necessary Monitors targets on - sale (logins, disbursals), cross-sell (e.g., Extended Warranty, Insurance, Add-on Cards), TA, RF, etc. decides actions, schedule Achieving Sales Performance Monitors ticket sizes (ASPs) - drives greater focus on upselling where needed, guiding team to focus on specific models per segment (launch dates, manufacturer schemes), where relevant Monitors penetration targets of new products and value added services like Extended Warranties - directly with Dealers that are Key Accounts and through SM's for other Dealers Decides on action plans to speed up penetration of new products and services Ensures timely file submissions and timely processing; Dealer Acquisition and Engagement Helps dealers grow their business, e.g., by providing them with market intelligence of new brands being introduced, etc.; Spurs dealer enrolment for RF, TA / IBTA, explains benefits Directly cultivates relations with Key Account Dealers and their staff, takes support of ASM/SM's and FOS's as needed Reviews achievement per Key Account dealer regularly and other dealers periodically - jointly decides on improving performance per counter Visits high value new dealers with ASM's for clarifications and relationship building Communication and Campaigns Organises promotional activities at dealer stores like loan melas / special exchange offers / exhibitions etc. drives achievement of targets Focuses on supporting dealers through activities like SMS blasts periodically, to help liquidate inventory, etc. Risk Management Works closely with RCU and Risk teams to de-list dealers and de-activate the dealer code, for dealers found to be involved in fraud - takes support from RSM as needed Analyzes FEMI, bouncing cases of dealers, locations, etc.; Develops precautionary guidelines for future cases; Provides support to the Collections team Planning, Budgeting, Monitoring Plans, shares and discusses for consolidating existing business and works on business expansion plans Monitors performance vis- -vis set goals and works with team towards achieving them Organization Design and Development Planning for Recruitment and Hiring suitable candidates Developing Team members Conducts periodic branch visits, meets team members, develops rapport Develops and maintains relations with counterparts in Operations, Collections, and in relevant HO teams 4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Monitoring approved but not disbursed cases and following up with SMs, FOSs and dealers for updates on incomplete files at dealer locations Intervening to understand and resolve on-hold cases with Operations and ensu|MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Monitoring approved but not disbursed cases and following up with SMs, FOSs and dealers for updates on incomplete files at dealer locations Intervening to understand and resolve on-hold cases with Operations and ensuring early closure Meets low performing dealers personally to understand issues - works with them and with the relevant SMs to improve BFL support to store sales 5. DECISIONS (Key decisions taken by job holder at his/her end) Manages dealer-wise loads by re-allocating the load effectively (encouraging certain dealers to take on extra loads - additional counters, etc) Identifies and maps new dealer stores in different locations in discussion with SMs for planned acquisition Decides on single-brand dealer empanelment as per policy guidelines and proposes the same to reporting manager Sets goals for each SM - Quarterly, Half-yearly, Annual - aligned with targets for the location Nominates team members for reward and recognition commensurate with their achievements 6. INTERACTIONS (Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job) Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work Ensures adequate communication to FOS, ISD and dealers on products, schemes and contests Personally meets prospective dealers to influence acquisition, as needed; Understands process and policy change documents, interprets implications for FOS and dealers Periodic FOS and ISD coaching sessions - to equip them to face customer queries and explain product benefits Intervenes for prompt communication to the Sales team regarding files on hold, and dispatch delays, if any Dealers - providing them with market intelligence of new brands being introduced, etc.; Spurs dealer enrolment for RF, TA / IBTA, explains benefits External Clients Roles you need to interact with outside the organization to enable success in your day to day work Dealers and Manufacturer Vendor Agency and Consultancies Customers 7. DIMENSIONS (Key numerical data which will reflect the scope and scale of activities concerning this job) Financial & Other Dimensions (These should be quantifiable numerical amounts) For CD ‚ Average no. of files handled:900 - 1200 ‚ Average ticket size of 65k- 3 Lac ‚ Total Team Size:300-350 ‚ Number of Direct Reports:4-5 ‚ Number of Indirect Reports:20 ‚ Number of Outsourced employees:36 ‚ Number of locations: 15-20 Products :Two Wheeler Finance Cross Sell:( Insta card, Extended Warranty, Insurance, VAS , Accessories finance etc) Required Qualifications and Experience AND KNOWLEDGE (Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent) Educational Qualifications a)Qualifications Post Graduation - MBA b)Work Experience Total Experience:7- 8 years Relevant Experience :5- 6 years Relevant sales experience in managing large sales channels in multiple market environments Prior & relevant experience in the Financial Services Industry would be an added advantage. Demonstrated success & achievement orientation. Excellent communication skills. Strong bias for action & driving results in a high-performance environment. Demonstrated ability to lead from the front. Excellent relationship skills. Strong analytical skills to drive channel performance and drive profitability. Exceptionally high motivational levels and needs to be a self-starter
Posted 3 months ago
4 - 6 years
6 - 8 Lacs
Motihari
Work from Office
Job Purpose "This position is open with Bajaj Finance ltd." Achieving & exceeding Business goals and targets for Rural Two Wheeler Loans. Managing & grooming of the team to achieve their respective targets Duties and Responsibilities Achieving & exceeding Business goals and targets for Rural Two Wheeler Loans Creating a strong & compliant sales culture to drive business. Sales Force Management, data management and efficient use of call center leads Dealer visit along with sales manager/FOS Portfolio management- 99% zero bucket collections Maintaining FEMI at 9% across location & span Monthly 5 days location travel Ensure teams adherence to sales governance & compliance processes Adherence to customer delivery TAT Ensure implementation of promotional plans & contests and suggesting new and innovating promotion plan for the area of work. Recruiting and Retaining high performers. Team management & Grooming of the team to achieve their respective targets Managing the Delinquency of the business sourced to ensure health of portfolio Excel & power point presentation knowledge & skills Daily review with ABSM regarding projections / activity plan for the day Reviews with ABSM on projection verses delivery daily, to spur planning for the next day Ensures execution of the defined activity plan for customer visits by the team during the day Assists in Collections in HTS cases for buckets X and 1, as well as higher buckets Provides feedback to under-performing team members - seeks to understand causes, to provide timely and appropriate inputs and support Nominates team members for reward and recognition commensurate with their achievements; Appreciates team members appropriately in internal forums as relevant Resolves issues regarding documentations Decides on approaching customers of risk-prone geographical areas and profiles, and to stop approaching specific profiles, based on delinquency patterns Plans for business expansion - identifies and maps new areas, including fraud likelihoods, derives projections; Shares and discusses with branch teams and ASSCs - takes inputs to make action plans clear; Shares projections, action plans and budgets with RSM, seeking approval Cascades finalised plans received from RSM to the team - derives aligned short-term performance benchmarks such as DRR; Plans with team to achieve them Periodically monitors team on productivity metrics, and assists in resolving their issues; Monitors month on month productivity, WIRR, Insurance penetration, CC and CW lead penetration Shortlists from among initial candidate lists, makes recommendations of known candidates; Conducts initial interview with shortlisted candidates, providing comments as per format, and recommendations Reviews and discusses achievement with team periodically; Conducts mid-year and annual performance review per team member, providing feedback for their improvement 4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Team Management Retention of front line sales force Maintaining consistent delivery of high performance Attrition (on roll & off roll) Required Qualifications and Experience Education Graduation / MBA Experience & Skills ‚ Graduation with 4 to 6 years and MBA with 3-4 years of relevant experience ‚ Demonstrated success & achievement orientation. ‚ Strong analytical skills to drive channel performance and drive profitability ‚ Strong bias for action & driving results in a high performance environment. ‚ People & Relationship Management skills ‚ Excellent Communication and Negotiation Skills ‚ Affirmative in nature, Strong Leadership Skills, Clarity of thought and perseverance.
Posted 3 months ago
4 - 6 years
6 - 8 Lacs
Agartala
Work from Office
Job Purpose "This position is open with Bajaj Finance ltd." Achieving & exceeding Business goals and targets for Rural Two Wheeler Loans. Managing & grooming of the team to achieve their respective targets Duties and Responsibilities Achieving & exceeding Business goals and targets for Rural Two Wheeler Loans Creating a strong & compliant sales culture to drive business. Sales Force Management, data management and efficient use of call center leads Dealer visit along with sales manager/FOS Portfolio management- 99% zero bucket collections Maintaining FEMI at 9% across location & span Monthly 5 days location travel Ensure teams adherence to sales governance & compliance processes Adherence to customer delivery TAT Ensure implementation of promotional plans & contests and suggesting new and innovating promotion plan for the area of work. Recruiting and Retaining high performers. Team management & Grooming of the team to achieve their respective targets Managing the Delinquency of the business sourced to ensure health of portfolio Excel & power point presentation knowledge & skills Daily review with ABSM regarding projections / activity plan for the day Reviews with ABSM on projection verses delivery daily, to spur planning for the next day Ensures execution of the defined activity plan for customer visits by the team during the day Assists in Collections in HTS cases for buckets X and 1, as well as higher buckets Provides feedback to under-performing team members - seeks to understand causes, to provide timely and appropriate inputs and support Nominates team members for reward and recognition commensurate with their achievements; Appreciates team members appropriately in internal forums as relevant Resolves issues regarding documentations Decides on approaching customers of risk-prone geographical areas and profiles, and to stop approaching specific profiles, based on delinquency patterns Plans for business expansion - identifies and maps new areas, including fraud likelihoods, derives projections; Shares and discusses with branch teams and ASSCs - takes inputs to make action plans clear; Shares projections, action plans and budgets with RSM, seeking approval Cascades finalised plans received from RSM to the team - derives aligned short-term performance benchmarks such as DRR; Plans with team to achieve them Periodically monitors team on productivity metrics, and assists in resolving their issues; Monitors month on month productivity, WIRR, Insurance penetration, CC and CW lead penetration Shortlists from among initial candidate lists, makes recommendations of known candidates; Conducts initial interview with shortlisted candidates, providing comments as per format, and recommendations Reviews and discusses achievement with team periodically; Conducts mid-year and annual performance review per team member, providing feedback for their improvement 4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Team Management Retention of front line sales force Maintaining consistent delivery of high performance Attrition (on roll & off roll) Required Qualifications and Experience Education Graduation / MBA Experience & Skills ‚ Graduation with 4 to 6 years and MBA with 3-4 years of relevant experience ‚ Demonstrated success & achievement orientation. ‚ Strong analytical skills to drive channel performance and drive profitability ‚ Strong bias for action & driving results in a high performance environment. ‚ People & Relationship Management skills ‚ Excellent Communication and Negotiation Skills ‚ Affirmative in nature, Strong Leadership Skills, Clarity of thought and perseverance.
Posted 3 months ago
4 - 6 years
6 - 8 Lacs
Aurangabad
Work from Office
Job Purpose "This position is open with Bajaj Finance ltd." Achieving & exceeding Business goals and targets for Rural Two Wheeler Loans. Managing & grooming of the team to achieve their respective targets Duties and Responsibilities Achieving & exceeding Business goals and targets for Rural Two Wheeler Loans Creating a strong & compliant sales culture to drive business. Sales Force Management, data management and efficient use of call center leads Dealer visit along with sales manager/FOS Portfolio management- 99% zero bucket collections Maintaining FEMI at 9% across location & span Monthly 5 days location travel Ensure teams adherence to sales governance & compliance processes Adherence to customer delivery TAT Ensure implementation of promotional plans & contests and suggesting new and innovating promotion plan for the area of work. Recruiting and Retaining high performers. Team management & Grooming of the team to achieve their respective targets Managing the Delinquency of the business sourced to ensure health of portfolio Excel & power point presentation knowledge & skills Daily review with ABSM regarding projections / activity plan for the day Reviews with ABSM on projection verses delivery daily, to spur planning for the next day Ensures execution of the defined activity plan for customer visits by the team during the day Assists in Collections in HTS cases for buckets X and 1, as well as higher buckets Provides feedback to under-performing team members - seeks to understand causes, to provide timely and appropriate inputs and support Nominates team members for reward and recognition commensurate with their achievements; Appreciates team members appropriately in internal forums as relevant Resolves issues regarding documentations Decides on approaching customers of risk-prone geographical areas and profiles, and to stop approaching specific profiles, based on delinquency patterns Plans for business expansion - identifies and maps new areas, including fraud likelihoods, derives projections; Shares and discusses with branch teams and ASSCs - takes inputs to make action plans clear; Shares projections, action plans and budgets with RSM, seeking approval Cascades finalised plans received from RSM to the team - derives aligned short-term performance benchmarks such as DRR; Plans with team to achieve them Periodically monitors team on productivity metrics, and assists in resolving their issues; Monitors month on month productivity, WIRR, Insurance penetration, CC and CW lead penetration Shortlists from among initial candidate lists, makes recommendations of known candidates; Conducts initial interview with shortlisted candidates, providing comments as per format, and recommendations Reviews and discusses achievement with team periodically; Conducts mid-year and annual performance review per team member, providing feedback for their improvement 4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Team Management Retention of front line sales force Maintaining consistent delivery of high performance Attrition (on roll & off roll) Required Qualifications and Experience Education Graduation / MBA Experience & Skills ‚ Graduation with 4 to 6 years and MBA with 3-4 years of relevant experience ‚ Demonstrated success & achievement orientation. ‚ Strong analytical skills to drive channel performance and drive profitability ‚ Strong bias for action & driving results in a high performance environment. ‚ People & Relationship Management skills ‚ Excellent Communication and Negotiation Skills ‚ Affirmative in nature, Strong Leadership Skills, Clarity of thought and perseverance.
Posted 3 months ago
4 - 6 years
6 - 8 Lacs
Gonda
Work from Office
Job Purpose "This position is open with Bajaj Finance ltd." Achieving & exceeding Business goals and targets for Rural Two Wheeler Loans. Managing & grooming of the team to achieve their respective targets Duties and Responsibilities Achieving & exceeding Business goals and targets for Rural Two Wheeler Loans Creating a strong & compliant sales culture to drive business. Sales Force Management, data management and efficient use of call center leads Dealer visit along with sales manager/FOS Portfolio management- 99% zero bucket collections Maintaining FEMI at 9% across location & span Monthly 5 days location travel Ensure teams adherence to sales governance & compliance processes Adherence to customer delivery TAT Ensure implementation of promotional plans & contests and suggesting new and innovating promotion plan for the area of work. Recruiting and Retaining high performers. Team management & Grooming of the team to achieve their respective targets Managing the Delinquency of the business sourced to ensure health of portfolio Excel & power point presentation knowledge & skills Daily review with ABSM regarding projections / activity plan for the day Reviews with ABSM on projection verses delivery daily, to spur planning for the next day Ensures execution of the defined activity plan for customer visits by the team during the day Assists in Collections in HTS cases for buckets X and 1, as well as higher buckets Provides feedback to under-performing team members - seeks to understand causes, to provide timely and appropriate inputs and support Nominates team members for reward and recognition commensurate with their achievements; Appreciates team members appropriately in internal forums as relevant Resolves issues regarding documentations Decides on approaching customers of risk-prone geographical areas and profiles, and to stop approaching specific profiles, based on delinquency patterns Plans for business expansion - identifies and maps new areas, including fraud likelihoods, derives projections; Shares and discusses with branch teams and ASSCs - takes inputs to make action plans clear; Shares projections, action plans and budgets with RSM, seeking approval Cascades finalised plans received from RSM to the team - derives aligned short-term performance benchmarks such as DRR; Plans with team to achieve them Periodically monitors team on productivity metrics, and assists in resolving their issues; Monitors month on month productivity, WIRR, Insurance penetration, CC and CW lead penetration Shortlists from among initial candidate lists, makes recommendations of known candidates; Conducts initial interview with shortlisted candidates, providing comments as per format, and recommendations Reviews and discusses achievement with team periodically; Conducts mid-year and annual performance review per team member, providing feedback for their improvement 4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Team Management Retention of front line sales force Maintaining consistent delivery of high performance Attrition (on roll & off roll) Required Qualifications and Experience Education Graduation / MBA Experience & Skills ‚ Graduation with 4 to 6 years and MBA with 3-4 years of relevant experience ‚ Demonstrated success & achievement orientation. ‚ Strong analytical skills to drive channel performance and drive profitability ‚ Strong bias for action & driving results in a high performance environment. ‚ People & Relationship Management skills ‚ Excellent Communication and Negotiation Skills ‚ Affirmative in nature, Strong Leadership Skills, Clarity of thought and perseverance.
Posted 3 months ago
4 - 6 years
6 - 8 Lacs
Varanasi
Work from Office
Job Purpose "This position is open with Bajaj Finance ltd." Achieving & exceeding Business goals and targets for Rural Two Wheeler Loans. Managing & grooming of the team to achieve their respective targets Duties and Responsibilities Achieving & exceeding Business goals and targets for Rural Two Wheeler Loans Creating a strong & compliant sales culture to drive business. Sales Force Management, data management and efficient use of call center leads Dealer visit along with sales manager/FOS Portfolio management- 99% zero bucket collections Maintaining FEMI at 9% across location & span Monthly 5 days location travel Ensure teams adherence to sales governance & compliance processes Adherence to customer delivery TAT Ensure implementation of promotional plans & contests and suggesting new and innovating promotion plan for the area of work. Recruiting and Retaining high performers. Team management & Grooming of the team to achieve their respective targets Managing the Delinquency of the business sourced to ensure health of portfolio Excel & power point presentation knowledge & skills Daily review with ABSM regarding projections / activity plan for the day Reviews with ABSM on projection verses delivery daily, to spur planning for the next day Ensures execution of the defined activity plan for customer visits by the team during the day Assists in Collections in HTS cases for buckets X and 1, as well as higher buckets Provides feedback to under-performing team members - seeks to understand causes, to provide timely and appropriate inputs and support Nominates team members for reward and recognition commensurate with their achievements; Appreciates team members appropriately in internal forums as relevant Resolves issues regarding documentations Decides on approaching customers of risk-prone geographical areas and profiles, and to stop approaching specific profiles, based on delinquency patterns Plans for business expansion - identifies and maps new areas, including fraud likelihoods, derives projections; Shares and discusses with branch teams and ASSCs - takes inputs to make action plans clear; Shares projections, action plans and budgets with RSM, seeking approval Cascades finalised plans received from RSM to the team - derives aligned short-term performance benchmarks such as DRR; Plans with team to achieve them Periodically monitors team on productivity metrics, and assists in resolving their issues; Monitors month on month productivity, WIRR, Insurance penetration, CC and CW lead penetration Shortlists from among initial candidate lists, makes recommendations of known candidates; Conducts initial interview with shortlisted candidates, providing comments as per format, and recommendations Reviews and discusses achievement with team periodically; Conducts mid-year and annual performance review per team member, providing feedback for their improvement 4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Team Management Retention of front line sales force Maintaining consistent delivery of high performance Attrition (on roll & off roll) Required Qualifications and Experience Education Graduation / MBA Experience & Skills ‚ Graduation with 4 to 6 years and MBA with 3-4 years of relevant experience ‚ Demonstrated success & achievement orientation. ‚ Strong analytical skills to drive channel performance and drive profitability ‚ Strong bias for action & driving results in a high performance environment. ‚ People & Relationship Management skills ‚ Excellent Communication and Negotiation Skills ‚ Affirmative in nature, Strong Leadership Skills, Clarity of thought and perseverance.
Posted 3 months ago
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