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4.0 - 8.0 years

0 Lacs

karnataka

On-site

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. We are seeking a motivated Quality Assurance (QA) Tester with a focus on MS Dynamics to join our dynamic team. The ideal candidate will have a solid foundation in both functional and non-functional testing, with a commitment to ensuring the delivery of high-quality software solutions. Execute functional and non-functional test cases specifically for MS Dynamics applications and assist in providing demonstrations as part of sprint delivery. Collaborate with a team of testers to ensure timely completion of all testing deliverables. Participate in verification and validation processes, contributing to the evaluation of testing metrics. Understand and apply Agile methodologies. Prepare detailed reports on various aspects of software testing and communicate findings to the design team. Interact with clients to gather and clarify product requirements specific to MS Dynamics. Participate in design reviews, providing input on requirements, product design, and potential issues related to MS Dynamics functionality. Technical Experience: - 4 to 8 years of experience in functional and non-functional testing of MS Dynamics applications. - Familiarity with Agile processes and delivery methodologies. - Basic understanding of SQL queries with hands-on experience. - Experience in automation testing, preferably using RSAT or EasyRepro for MS Dynamics. - Knowledge of software and test design, with the ability to execute tests and analyze results. - Experience in designing and conducting usability tests. - Ability to analyze test results and report observations to the design team. - Strong communication skills and a desire to stay updated on software programming and test design. Professional Attributes: - Willingness to learn and grow, with the ability to work collaboratively with junior resources. - Positive attitude, self-motivated, and confident in executing tasks. - Ability to manage client and stakeholder relationships effectively. - Strong time management and organizational skills, with attention to detail. EY exists to build a better working world, helping to create long-term value for clients, people, and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate. Working across assurance, consulting, law, strategy, tax, and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.,

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8.0 - 13.0 years

20 - 30 Lacs

Kochi

Remote

JD For D365 F&O Sr. Retail Technical Consultant Job Overview: As a Senior Retail Technical Consultant, you will be responsible for architecting, developing, and supporting complex retail solutions within the Microsoft Dynamics 365 Finance & Operations (F&O) platform. You will play a key technical role in D365 Retail implementations, focusing on POS, Retail HQ, e-commerce integrations, and backend Retail business processes. This role demands deep technical expertise in D365 F&O Retail modules, including development using Retail SDK/Commerce SDK. Key Responsibilities Design and implement end-to-end technical solutions in D365 F&O Retail, including POS (MPOS/CPOS), Retail HQ, Retail Server, and Channel DB. Lead the development of custom features using X++, .NET, and Retail SDK extensions. Perform deep-dive technical analysis of Retail processes, including pricing, promotions, loyalty, store perations, and merchandise management. Manage complex integrations between D365 F&O Retail and third-party systems like payment gateways, loyalty systems, ERP, and e-commerce platforms. Work closely with solution architects, functional consultants, and customer stakeholders to ensure technical alignment and feasibility. Provide leadership in code reviews, performance optimization, and deployment planning. Oversee environment setup, LCS management, Retail Channel DB configurations, and Cloud Scale Unit management. Ensure compliance with Microsoft best practices, security standards, and design patterns. Mentor junior developers and ensure adherence to coding and documentation standards. Technical Skills & Experience 8-10 years of experience in Microsoft Dynamics AX/D365 F&O, with at least 5+ years in the Retail module. Strong hands-on experience in: Retail POS customization (CPOS/MPOS) Retail SDK and CRT (Commerce Runtime) Retail Server and Cloud Scale Unit X++, C#, .NET, and SQL Server Proven experience with Retail configurations: assortments, pricing, discounts, loyalty, and store setup. Deep understanding of Commerce Headquarters and its interaction with the F&O core. Experience with Azure DevOps (build/release pipelines, Git), LCS, RSAT, and Power Platform is preferred. Integration experience using DMF, OData, Batch jobs, Retail APIs, and custom middleware. Preferred Qualifications Microsoft Certified: Dynamics 365: Commerce Functional Consultant Associate or equivalent. Experience in international Retail implementations or multi-country rollouts. Exposure to omni-channel commerce and unified commerce strategies. Knowledge of Power Apps, Power Automate, Azure Functions, or Logic Apps is a plus. Strong documentation and stakeholder communication skills. To know more details about the organization, please visit our website and LinkedIn page: https://thesolutionglobal.com/ https://www.linkedin.com/company/thesolutionconsulting/posts/?feedView=all

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3.0 - 5.0 years

5 - 7 Lacs

Hyderabad

Work from Office

The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. Do Ensure process is executed as per the client contract Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to contract compliance processes Prepare notes from the huddle meetings and share it with the team Prepare and share the performance data of the team with the client at the end of the shift Interact with the client and prepare note to share updates and changes with the team Review the performance on the key process metrices and conduct RCA to improve quality parameters Prepare presentation on weekly and monthly performance data for the manager to be shared with the client Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Be part of the discussion between manager and WFM team on forecast and number of agents required Organize fun hours on Friday for the team to promote team engagement Identify opportunities for automation within the account and share it with the manager Provide details and data to the automation team to support the automation initiative Drive performance of the team on the identified metrices of the process Review last 6-8 weeks performance data (RAG) and identify low performers Provide feedback and coach the outliers/ low performers to improve their performance metrices Prepare Performance Coaching & Counselling Plan (PCCP) to document and support the low performers Handhold the employees on performance on process and monitor for improvements Identify training needs for new joiners especially and track their daily progress Conduct process trainings as well as refresher trainings are provided to bridge the capability gap or if there is any change from the clients end Stakeholder Interaction & Management Coordinate with internal and external stakeholders to ensure compliance and quality in the delivery for accounts Interact and engage with the client manager to communicate and update progress against account plan, project delivery etc. Participate in monthly review meetings with Account Delivery leadership updating them on the status and progress of the account Work with quality team to ensure the quality improvements as per the delivery standards of the contract Provide timely assistance in case of an escalation and support resolution of escalations/ issues Effective Team Management Resourcing Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Mandatory Skills: Geographic Information System(Maps)-RSAT. Experience: 3-5 Years.

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8.0 - 10.0 years

25 - 30 Lacs

Hyderabad, Bengaluru

Hybrid

Job Title: MS Dynamics 365 F&O Functional Lead Location: Bangalore / Hyderabad - HYBRID Employment Type: Full-Time / Permanent Minimum 8 years hands-on experience in Microsoft Dynamics 365 Finance & Operations Excellent Communication Skills: verbal, listening and written. Experience in customer facing service role in any capacity. Interpersonal and collaborative skills proven through work experience. Passion for continuous learning - personal and professional development Research, Problem Solving and Troubleshooting Skills Logical thinking and demonstrating use of available tools & resources. Experience in the following areas is required: Financial Processes Understanding: In-depth knowledge of financial management processes including general ledger, accounts payable/receivable, fixed assets, budgeting, cash flow management, financial reporting, and compliance. Dynamics 365 Finance Modules: Expertise in Dynamics 365 F&O finance modules such as General Ledger, Accounts Payable, Accounts Receivable, Cash and Bank Management, Fixed Assets, Budgeting, and Expense Management. Configuration and Customization: Ability to configure and customize finance modules within Dynamics 365 F&O to align with specific business needs, including chart of accounts setup, financial dimensions, tax setups, etc. Financial Reporting and Analysis: Proficiency in creating financial reports, statements, and analyses using tools like Management Reporter, Power BI, or built-in reporting capabilities in Dynamics 365 Finance. Budgeting and Forecasting: Skills in setting up budget planning, forecasting, variance analysis, and monitoring financial performance against planned budgets within Dynamics 365 Finance. Compliance and Regulatory Standards: Ensuring compliance with financial regulations and standards (such as GAAP, IFRS) and managing documentation related to financial compliance within Dynamics 365 F&O. Fixed Asset Management: Understanding fixed asset accounting, depreciation methods, asset tracking, disposals, and managing fixed asset lifecycles within Dynamics 365 Finance. Bank Reconciliation and Cash Management: Managing bank transactions, performing bank reconciliations, cash forecasting, and optimizing cash flow management processes within Dynamics 365 Finance. Multi-Currency and Multi-Company Management: Handling financial operations involving multiple currencies, managing intercompany transactions, consolidations, and financial reporting across multiple entities. Integration with External Systems: Proficiency in integrating financial data with external systems such as banking systems, third-party payment gateways, financial planning tools, etc. Security and Audit Trails: Implementing security measures, role-based access control, maintaining audit trails, and ensuring data security and privacy within financial operations. Troubleshooting and Support: Proficiency in diagnosing and resolving issues, applying technical skills to ask for and read trace files to perform root cause analysis, and technical skills to effectively troubleshoot complex application logic in a cloud hosted ERP system. Service Industries: Project Management accounting Project sales and procurement processes, Pricing and costing, Project Management, Resource management, time and expense entries, service management, intercompany process and project budgeting Human Resources: Organizational structures, worker information, Establish and monitor absence policies, manage worker competencies, Recruit workers and track applicants, trainings. Electronic reporting: General knowledge, legal requirements that need this functionality, Configuration, design, components, formulas. Localizations: Strong knowledge about legal financial requirements for the supported countries related to tax, bank, accounting, reporting. Experience with legal texts and filling legal reports. If this role matches your experience and aspirations, apply now to be part of a growing and dynamic team!

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5.0 - 8.0 years

7 - 10 Lacs

Pune

Work from Office

Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective supervision of daily operations and personnel, contract compliance, resource optimization and capability development within an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Ensure a deep enough understanding of clients individual experiences to head off potential issues before they become problems Contract compliance & adherence Ensure all SLA parameters are met in the account and maintain a green card at all times Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card for all accounts in terms of performance and quality Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Ensure regular invoicing as per the contract terms and condition Forecast and track key account metrics Invoicing Timely submission of invoices to the client as defined in the SOW Provide information required and resolve any invoicing issues raised by the client Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as require Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. Resource Allocation & Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Mandatory Skills: Geographic Information System(Maps)-RSAT.

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5.0 - 8.0 years

7 - 10 Lacs

Hyderabad

Work from Office

Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective supervision of daily operations and personnel, contract compliance, resource optimization and capability development within an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Ensure a deep enough understanding of clients individual experiences to head off potential issues before they become problems Contract compliance & adherence Ensure all SLA parameters are met in the account and maintain a green card at all times Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card for all accounts in terms of performance and quality Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Ensure regular invoicing as per the contract terms and condition Forecast and track key account metrics Invoicing Timely submission of invoices to the client as defined in the SOW Provide information required and resolve any invoicing issues raised by the client Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as require Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. Resource Allocation & Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Mandatory Skills: Geographic Information System(Maps)-RSAT.

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5 - 7 years

13 - 15 Lacs

Noida

Work from Office

Job Title: D365 FO Functional QA Lead Experience Required: 5+ years Location: Noida Employment Type: Full-Time Job Summary: We are seeking an experienced D365 FO Functional QA Lead to join our team. The ideal candidate will have a strong functional understanding of the Finance module in Dynamics 365 Finance and Operations (D365 FO) , along with hands-on expertise in API Integration Testing and RSAT (Regression Suite Automation Tool) . This role is critical in ensuring the quality, performance, and stability of our D365 FO implementation through rigorous testing and validation processes. Key Responsibilities: Lead QA efforts for D365 FO Finance module implementations and updates Design and execute functional test cases based on business requirements Conduct API integration testing to validate system interoperability Utilize RSAT for automated regression testing and ensure test coverage Collaborate with functional consultants, developers, and business stakeholders Document defects and work closely with development teams for resolution Ensure adherence to QA standards and best practices Prepare and maintain QA documentation, including test plans and test scripts Key Requirements: Minimum 5 years of experience in QA with focus on D365 FO Strong functional knowledge of Finance module in D365 FO Hands-on experience with API Integration Testing Proficiency with RSAT (Regression Suite Automation Tool) Good understanding of SDLC and Agile methodologies Strong problem-solving and communication skills Ability to work independently and lead QA efforts Nice to Have: Experience with Azure DevOps for test case management Exposure to other D365 modules (e.g., SCM, HR) ISTQB or relevant QA certification

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