We are looking for a warm, professional, and service-oriented Front Office Receptionist to join our hospitality team at The Royal Grand The ideal candidate will be the first point of contact for our guests and must ensure that every guest receives a warm welcome and prompt service throughout their stay. Key Responsibilities Greet guests warmly upon arrival and ensure a smooth check-in/check-out process Handle reservations, cancellations, and room assignments efficiently Manage guest requests, complaints, and feedback with professionalism and urgency Maintain the front desk area in a neat and organized manner Answer incoming phone calls and provide accurate information regarding hotel services and local attractions Coordinate with housekeeping and other departments to ensure guest satisfaction Maintain up-to-date knowledge of room availability, rates, and special offers Process payments, issue invoices, and maintain guest accounts accurately Follow all hotel policies and standard operating procedures Uphold The Royal Grand image by maintaining a professional appearance and behavior Qualifications Proven work experience as a hotel receptionist, front desk representative, or similar role preferred Knowledge of hotel management software (e.g., IDS, Opera, or similar) is an advantage Strong communication skills in English and at least one regional language Excellent customer service skills and a pleasant, approachable demeanor Ability to handle stressful situations calmly and efficiently High school diploma or relevant qualification; a degree in hospitality management is a plus Willingness to work flexible hours, including weekends, holidays, and night shifts What We Offer Opportunities for training, career development, and internal promotion A positive and team-oriented work environment Employee discounts on hotel stays and dining Preferred : Male To Apply: Kindly apply via WhatsApp number or walk in Phone: 7299790033 Regard & thanks Velu Job Types: Full-time, Fresher, Internship Contract length: 6 months Pay: ₹12,000.00 - ₹18,000.00 per month Schedule: Day shift Night shift Supplemental Pay: Overtime pay Performance bonus Work Location: In person

We are looking for a warm, professional, and service-oriented Front Office Receptionist to join our hospitality team at The Royal Grand The ideal candidate will be the first point of contact for our guests and must ensure that every guest receives a warm welcome and prompt service throughout their stay. Key Responsibilities Greet guests warmly upon arrival and ensure a smooth check-in/check-out process Handle reservations, cancellations, and room assignments efficiently Manage guest requests, complaints, and feedback with professionalism and urgency Maintain the front desk area in a neat and organized manner Answer incoming phone calls and provide accurate information regarding hotel services and local attractions Coordinate with housekeeping and other departments to ensure guest satisfaction Maintain up-to-date knowledge of room availability, rates, and special offers Process payments, issue invoices, and maintain guest accounts accurately Follow all hotel policies and standard operating procedures Uphold The Royal Grand image by maintaining a professional appearance and behavior Qualifications Proven work experience as a hotel receptionist, front desk representative, or similar role preferred Knowledge of hotel management software (e.g., IDS, Opera, or similar) is an advantage Strong communication skills in English and at least one regional language Excellent customer service skills and a pleasant, approachable demeanor Ability to handle stressful situations calmly and efficiently High school diploma or relevant qualification; a degree in hospitality management is a plus Willingness to work flexible hours, including weekends, holidays, and night shifts What We Offer Opportunities for training, career development, and internal promotion A positive and team-oriented work environment Employee discounts on hotel stays and dining Preferred : Male To Apply: Kindly apply via WhatsApp number or walk in Phone: 7299790033 Regard & thanks Velu Job Types: Full-time, Fresher, Internship Contract length: 6 months Pay: ₹12,000.00 - ₹18,000.00 per month Schedule: Day shift Night shift Supplemental Pay: Overtime pay Performance bonus Work Location: In person

Full job description An HK (Housekeeping) Assistant's job is to assist the housekeeping team in maintaining cleanliness and order throughout a hotel or facility, including guest rooms and public areas. A Houseman, while similar, focuses on general cleaning, maintenance, and distributing supplies, often with a specific focus on public areas. HK Assistant Job Description: Cleaning and Sanitization: Dusting, vacuuming, mopping, sweeping, and sanitizing surfaces in guest rooms and public areas. Room Maintenance: Making beds, changing linens, restocking toiletries, and cleaning bathrooms. Supply Management: Stocking and organizing housekeeping supplies, such as cleaning chemicals, towels, and linens. Guest Services: Delivering items on loan, handling guest requests, and ensuring guest security and privacy. Reporting: Identifying and reporting maintenance defects or issues. Equipment Handling: Using and maintaining cleaning equipment and tools effectively and safely. Public Area Maintenance: Cleaning lobbies, hallways, and other public areas. Laundry and Dry Cleaning: Collecting and returning guest laundry and dry cleaning. Event Support: Setting up and breaking down furniture for meetings and functions. Other Duties: Assisting other departments, handling luggage, and providing guest assistance as needed. Houseman Job Description: Cleaning and Maintenance: General cleaning and maintenance of the property, both inside and outside. Public Area Focus: Maintaining cleanliness in lobbies, hallways, and common areas. Supply Distribution: Distributing linens, cleaning supplies, and other materials. Assisting Housekeeping: Supporting housekeeping staff with various tasks. Other Tasks: May include tasks like moving furniture, handling luggage, or assisting with minor repairs. Key Differences: Scope of Responsibilities :HK Assistants generally focus more on guest rooms and individual tasks, while Housemen have a broader focus on public areas and general maintenance. Public vs. Private Areas :HK Assistants may spend more time in guest rooms, while Housemen may be more involved in maintaining public areas. Task Specificity :Housemen may be more involved in tasks like moving furniture or assisting with minor repairs, while HK Assistants may focus more on specific cleaning and sanitization tasks within guest rooms. In summary, both roles are crucial for maintaining a clean and well-maintained environment in a hotel or facility. HK Assistants focus on guest room and individual cleaning tasks, while Housemen focus on general cleaning, maintenance, and supply distribution, particularly in public areas.. Job Types: Full-time, Permanent, Fresher, Internship Contract length: 6 months Pay: ₹10,000.00 - ₹15,000.00 per month Schedule: Day shift Night shift Supplemental Pay: Commission pay Overtime pay Performance bonus Shift allowance Shift availability: Day Shift (Preferred) Night Shift (Preferred) Work Location: In person