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4.0 - 9.0 years
6 - 10 Lacs
chennai
Work from Office
Role & responsibilities JD: Handle customer tickets (interrupt) and auto-generated tickets (incident). Execute low to medium complexity projects and changes in Corp Network. Handle the business escalation process within SLOs. Handle escalations from Junior NOC (Tier I). Follow the approved MoP for all troubleshooting and when executing any changes in the network. Provide primary on call support. Document incident report, postmortem and lessons learned. Experience with routing and switching technologies and protocols including TCP/IP, IPv6, BGP and OSPF Knowledge in Firewalling concepts Expert knowledge in IPv4 addressing & subnetting. Experience with Enterprise and Service Provider network h...
Posted 2 days ago
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