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3 - 7 years

9 - 16 Lacs

Pune

Hybrid

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Job Profile -Expert level technical support for network security product. -Handling customer technical escalations. -Troubleshooting, diagnosing and resolving technical customer issues. -Recreating, tracking, and verifying software defects in the field or under lab conditions reported by customers. -Authoring technical knowledge base articles for use by other technical support personnel and/or customers and partners. Skill sets desired Advanced Networking Skills - Detailed understanding of the protocols surrounding IP service provider networks. Strong network security skills required. Networking skills should include: a. TCP/IP fundamentals b. IP subnetting and supernetting and hierarchical routing principles c. Routing protocol operation (BGP) d. Routing policies at BGP peering points e. VPNs and the associated tunneling technologies (GRE/IP. L2TP, MPLS, etc.) f. Hands-on configuration and operational knowledge of Cisco and Juniper routers g. Hands-on Understanding and knowledge of Netflow, SNMP Security skills DDOS, IPS, IDS, Threat detection and mitigation Operating systems - Basic to Intermediate knowledge of Linux Database: Basic to Intermediate knowledge of database - postgres, sqlite Good to have: Scripting - shell and/or high level languages (Python, Perl, Php) Other: Customer focused candidate, strong attention to detail, ability to establish and maintain strong working relationships with key internal and customer personnel to work effectively. Outstanding customer service and advanced written and verbal communications skills.

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5 - 10 years

9 - 19 Lacs

Mumbai

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Role & responsibilities Total Exp L2- 5 to 8yrs L3 -8+yrs Location-Mumbai Certification SDWAN JD and Certification : Expert Level Global Certification SDWAN L3 Advanced Troubleshooting: Resolve complex network issues that L1 and L2 engineers cannot handle, using deep knowledge of SD-WAN technologies and protocols. Network Design and Architecture: Design and implement advanced network architectures, ensuring scalability, reliability, and security. Performance Optimization: Analyze network performance data to identify bottlenecks and optimize the network for better performance and efficiency. Security Management: Implement and manage advanced security measures within the SD-WAN environment, including firewalls, VPNs, and intrusion detection systems. Policy Management: Develop and enforce network policies, including QoS (Quality of Service) and traffic management policies. Collaboration and Leadership: Work closely with other IT teams, provide guidance to L1 and L2 engineers, and lead network projects. Vendor Management: Coordinate with SD-WAN vendors for support, updates, and new implementations. Documentation and Reporting: Maintain detailed documentation of network configurations, changes, and performance reports. These responsibilities ensure that the SD-WAN infrastructure is robust, secure, and capable of meeting the demands of modern network environments. Inventory , SOP creation, Diagram Inventory and Audit and compliance SDWAN Global certification – SDWAN L2 Design and Implementation: Design, implement, and manage SD-WAN solutions, including components such as vManage, vBond, and vSmart. Configuration and Deployment: Execute end-to-end deployment of SD-WAN policies, templates, and orchestrators. Monitoring and Maintenance: Proactively monitor network performance, identify issues, and perform routine maintenance to ensure optimal performance. Troubleshooting: Utilize command-line interface (CLI) tools and network analysers to troubleshoot and resolve complex network issues within the SD-WAN environment. Quality of Service (QoS): Apply QoS principles to ensure optimal performance and manage network traffic effectively. Client Support: Provide second-line support for incidents and requests, ensuring timely resolution without breaching service level agreements (SLAs) Collaboration: Work closely with clients and other engineering teams to resolve issues and improve network performance. These responsibilities ensure that the SD-WAN infrastructure is robust, efficient, and capable of meeting the demands of modern network environments. Inventory , SOP creation, Diagram Inventory and Audit and compliance Share resume on gauri.rajput@global.ntt

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5 - 7 years

10 - 15 Lacs

Mumbai

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Roles and Responsibilities : Design, implement, and maintain network infrastructure using Cisco ASA firewalls and Checkpoint firewalls. Troubleshoot complex network issues related to routing, switching, and firewall configuration. Collaborate with cross-functional teams to identify and resolve technical problems affecting business operations. Develop documentation for network architecture designs, configurations, and troubleshooting procedures. Job Requirements : 5-7 years of experience in networking with expertise in Cisco ASA firewalls and Checkpoint firewalls. Strong understanding of routing protocols (e.g., OSPF) and switching technologies (e.g., VLANs). Proficiency in configuring firewalls for network security purposes (e.g., IPS rules). Experience with network troubleshooting techniques using tools such as Wireshark or MRTG.

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3 - 6 years

6 - 11 Lacs

Bengaluru

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At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. About the Team Come join our growing team! The Distributed Cloud Business Unit at F5 is looking for a Senior Software Engineer with experience in designing and developing distributed solutions. On our team, you will participate in the design and development of the data path modules of our distributed cloud offering, to deliver secure, fast and reliable solutions to anyone, anywhere, at any time. You will work closely with Architects, Principal Engineers to continuously work to develop new features in the system, improve the quality of platform and ultimately, the customer experience. You will monitor the inflow of support issues and collaborate with the team to improve quality, scale and performance. Position Summary The Distributed Cloud Team is looking for a technically strong Senior Engineer who can work on our Config, Control, Data Path solutions in the lifecycle development of a multi cloud distributed platform. Experience with Config, Control, data path at L3/L4 or L7. Knowledge of Cloud services, Orchestration and Security aspects are highly desirable. Professional Experience: ????????Bachelors and/or Masters degree in Computer Science Engineering ????????10+ years of experience in software design and development Knowledge, Skills: Experience in designing and developing distributed software. Good understanding of computer networking (routing/switching) concepts, network security, Loadbalancers, proxies like Nginx etc. Extensive experience with programming languages like Golang, C/C++. Experience with Config Plane, control plane & data plane protocols and features Good understanding of IP networking, routing protocols, SSL, Firewalls, Nat, Proxies, CDN, DNS. Experience with Kubernetes containers. Experience with controller software, routers / switches, SDN. Responsibilities Design and development of software solutions Understand requirements / use cases and proposed solutions, develop them in timely manner Unit test the software using automation framework Feature ownership and assisting the support team on customer issues Follow software development lifecycle Suggest improvements to the software and take up such activities Working with distributed teams Efficiently communicate/collaborate internally at F5. The About The Role is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com ) . Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates . Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.

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2 - 6 years

8 - 12 Lacs

Pune

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About The Role : Job Title- Technology Service Analyst Location- Pune, India Role Description As a member of Global Network Services (GNS) team, the Global Monitoring Center (GMC) Network Operations Shift Lead has the primary responsibility for supervising the shift engineers and providing guidance on escalated issues to the GMC Network engineers. The GMC is level-1 network operations team and has the primary responsibility for managing and responding to Network, Hardware and circuit events which may result in impaired connectivity to Deutsche Bank clients and business.The position requires an in-depth understanding of how logical and physical connectivity issues can affect the reliability and quality of network traffic and in turn application and other infrastructure components. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities The preferred candidate will possess all the following competencies: Strong experience of leading a group of 4-5 engineers in a Global Network Operation Center (24x7) Supervise the daily working of engineer on network incidents. Direct and train, mentor the GMC level-1 engineers that troubleshoots and monitors Deutsche Banks Global Network Use sound judgment in determining priorities and proper escalation based on criticality and impact of the incident. Strong understanding of Deutsche Bank Network topology to be able to initiate investigation of issues that affect to maintain a reliable network connection to Deutsche Banks infrastructure. Proactively monitor, recognize, analyze, isolate and/or resolve events and follow processes utilizing a variety of documented tools and techniques. Ability to communicate effectively throughout the incident management process to ensure that all communications are timely and accurate, as per documented process. Follow documented support procedures, managing each issue through resolution or turnover to maintain established service levels. Track update and resolve all assigned incidents and changes in the incident management system, ensuring that documentation is thorough, accurate and meets a standard of high quality. Properly escalate incidents in a timely manner per support guidelines and procedures Liaise with L2/L3 support groups and/or development groups to collaborate on the resolution of incidents. Maintain technical skills through participation in ongoing training. Responsible for the internal and external communication of issues to management, other internal support groups, and the customers via email broadcasts or phone The position is required to perform in shift operations duty 24x7x365. Your skills and experience Knowledge of SMARTs, Netcool or other fault monitoring toolsets Knowledge of ServiceNow or other incident and change management tools. Broad knowledge and background on TCP/IP, MPLS, WAN, and LAN technologies - Ethernet, Spanning Tree, TCP/IP, Good working knowledge on Cisco IOS/operating systems and Cat OS, Nexus 5k/7k/9k & FEX, Arista switches Sound understanding and working knowledge of Routing (RIP, EIGRP, OSPF, BGP) Knowledge of data-center and wide-area-network routing/switching, tunneling, security operations/engineering, MPLS and Ethernet carrier transports, Wi-Fi Experience with escalating faults to carriers and vendors. At least 6 years of overall experience working as a Network Operations Engineer (at least 2 years as shift lead), or equivalent first or second level network support experience in a Global Support Environment. Ability to work in 24 hrs. rotating shifts. Excellent verbal/written communication, organizational skills, ability to prioritize constant changing workload to meet business demand. Good interpersonal skills and ability to work as a high performing team. Good understanding of ITIL and service management principals.PreferredITIL certification Bachelor's degree or equivalent experience PreferredCisco Certified Network Professional (CCNP) or higher How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs

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2 - 5 years

6 - 10 Lacs

Noida

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Req ID: 321248 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Network Engineering Advisor to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Role Responsibilities: Must have great experience on Routing & Switching, Riverbed & Wireless. Vendors supported - Cisco, Riverbed Must be expert of routing, switching, wireless, LAN and WAN, i.e. L2 (Wireless IEEE 802.11 a, Ethernet, IEEE 802.1x std. STP, MSTP, RSTP, Dynamic VLAN, HSRP/VRRP.) / L3 (Routing protocols such as EIGRP, OSPF, BGP.), NEXUS, SD-WANEnsuring all configurations are in compliance with network standards, reviewing log files, SD-WAN, LAN, WAN, NMSParticipate in the setup, deployment, maintenance, troubleshooting and documentation of enterprise-level, mission-critical, network infrastructure componentsLooking to have strong knowledge of Riverbed (Hands-on) and ACI Know how will be added benefit. Owning and documenting escalated support tickets and service requests through resolution via ServiceNow Full understanding of WAN/LAN internetworking, protocol interoperability, network architecture development and requirements for testing / proof of concept Working knowledge of Networking products from Cisco, StealHead Riverbed Skills and knowledge and adherence to ITIL & Change Management processes Excellent communication skills, both written and oral Strong customer service skills; interfaces with customers, end users, partners and associates Additionally, the candidate must work well within a team, adapt easily to change, and possess the flexibility to travel. Candidate should have a history of working unsupervised while achieving required goals Rotating on-call, support queue management, preforming network system analysis and reporting Willing to work in 24X7 environment Basic Required Qualifications: 6+ years of experience on managing LAN & WAN Infrastructures 6+ years’ experience on Routing & Switching, Riverbed & Wireless Vendor experience to include - Cisco, Riverbed Highly Preferred Skills: Preferred knowledge of Riverbed(Hands-on) and Wireless Adaptive, communication, presentation, and leadership skills Strict adherence to defined policies, processes and procedures Responsible for NW services improvement and operational task improvement Responsible to carry out the troubleshooting on Networks and Appliances Ensure that the tickets raised per shift are closed as per SLA and if not escalate as per the escalation Matrix defined.Manage shifts and take-up escalations on daily issues handled / escalated in the form of Daily reports.Management of Network & appliancesEnsure earlier resolution to the issues to meet SLA Ensure hardening & patching of devices meet compliance standards Following up with Vendors, Service Providers & Partners hardware & software whenever required & resolve issues by minimizing downtimes Work on the Service request and Incidents Scope and device relation with load analysis Hands-on experience in Routing & Switching, Wireless, Riverbed Hands-on experience on Network protocols like HSRP, VLANS, STP, OSPF, BGP and MPLS. Hands-on Experience on CISCO L3/L2 switches and WAN Routers including Cisco Wireless LAN Controller and Access point. Hands on experience on managing device through CLI & GUI bothUnderstanding of Enterprise level of Network OperationsProfiles having networking experience in Data Center industry at any given point in their career will be preferredSelf-driven and motivated to achieve success About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us atus.nttdata.com NTT DATA endeavors to make https://us.nttdata.comaccessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here. Job Segment Systems Analyst, Network, Telecom, Telecommunications, Cisco, Technology

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14 - 18 years

32 - 47 Lacs

Bengaluru

Hybrid

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14+ years experience in Network operational support ,7+ years experience with Layer2/3 switching and advanced routing protocols including BGP, OSPF, IS-IS

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5 - 7 years

7 - 8 Lacs

Mumbai

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Design, implement & maintain network infrastructure using Cisco routers & switches Configure firewalls, WLAN, SDA, ISE, WiFi networks, & backup management systems Device Configuration Incident management CCNP Enterprise/CCNA-Wireless/ CCNP - Wireless

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9 - 14 years

15 - 20 Lacs

Noida, Chennai, Bengaluru

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Knowledge of DC-LAN (Tiered designs, Leaf/Spine, VXLAN, DCI, SDN-ACI/NSX),WAN (SDWAN-Viptela/VeloCloud/Versa/Aruba),Campus LAN,Wireless,WLAN,Routing Protocols-BGP/OSPF, Switching (IPsec/VXLAN/GRE),Load Balancer -F5 for presales.

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2 - 4 years

1 - 4 Lacs

Sonipat, Gurugram

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Hands on troubleshooting experience in Enterprise LAN and WAN environment Candidate should have the CCNA/CCNP knowledge/certification Knowledge of MPLS and QoS, Basic knowledge of security technologies Cont- 9953764452 shivani.k@sureworks.in

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2 - 6 years

7 - 11 Lacs

Mumbai

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The Care Customer Technical Associate is the primary technical liaison between the customer and Nokia Care organisation for technical support activities and builds trusted advisor relationship with his / her designated customer, advocating for customer interests within Nokia. Acts as a resource having up-to-date, detailed technical knowledge of his / her designated customer network as well as product expertise. Provides technical guidance to software service team to deliver customer-oriented solutions. You have: Strong expertise in BNG, CGNAT, Radius, Routing Protocols, MPLS, L2/L3 VPNs. Hands-on experience with Nokia CLI and platforms like 7750 SR, 7250 IXR. Solid understanding of network operations, troubleshooting, and support processes. Proven ability to manage customer relationships and provide technical guidance. Excellent analytical and problem-solving skills for complex technical issues. Strong communication skills for effective collaboration and customer engagement. It would be nice if you also had: Nokia certifications (NRS-I, NRS-II or equivalent). Experience with network management tools and CRM platforms. Provide expert-level technical support on BNG, CGNAT, Radius, Routing Protocols, MPLS, and L2/L3 VPNs, ensuring timely issue resolution and proactive network optimization. Manage customer relationships, acting as a trusted technical advisor and delivering guidance on upgrades, retrofits, outage handling, and maintenance. Utilize Nokia CLI and platform knowledge (7750 SR, 7250 IXR, etc.) to support network configurations, troubleshooting, and performance tuning. Lead and mentor technical teams, sharing knowledge, guiding professional growth, and supporting cross-functional collaboration. Develop and maintain technical documentation, including system health reports, release notes, and customer-facing materials aligned with SLAs. Collaborate with internal teams to align technical support activities with business objectives and continuous process improvements. Perform in-depth analysis of network issues, providing actionable insights and long-term solutions to enhance network reliability and performance. Support network operations and emergency management by leveraging monitoring tools, technical expertise, and structured response plans.

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